BBH Plumbing

This is the third occasion I have used the services of James and been very happy with his work. On one occasion, he diagnosed the problem with a blockage within a few minutes, whereas another outfit charged me for six hours' work and were no nearer to solving the problem. Also, the system he installed is an up-to-date one with a 12-year guarantee. He had to make good some exterior brickwork due to the repositioning of the boiler, and made a very neat job of that. Also, he does not have a radio blaring away all day like some workmen. His costs are well within line with other plumbers and he does a neat job of positioning the pipework.

The toilet cistern was dripping called James he came the next day. He fixed the problem was polite efficient and very reasonably priced. Definitely recommend

Had a problem with a terrible smell under the sink that couldn't be fixed with using the drain cleaners etc. Had been living with it for few weeks. James spotted the problem from a photo and promptly arrived within the hour to fix the original installation error. Can recommend for good knowledge and service.

I arranged for a repair to a leaking pipe on Sunday 14/01/24. I was quoted £250.00 which was a very high figure but because it was an emergency I accepted the quotation. After the repair was carried out on the Sunday I found the pipe was still leaking as the repair had not be completed properly and also the stop cock was positioned incorrectly which prevented me replacing the shelf back in the cupboard. I phoned back that Sunday and the plumber agreed to come back on Monday 15/01/24. However due to traffic delays he eventually returned on Tuesday 16/01/24. The plumber raised an invoice no. 3536 on 14/01/24 for £250.00 as per agreed quotation and when he attended on 16/01/24 he asked if I had received the invoice. I confirmed that I had and settled the account for £250.00 on 17/01/24. I was very suprised to receive a duplicate invoice with same number 3526 dated 14/01/24 on 21/01/24 but for £325.00. I replied on email dated 21/01/24 pointing out that there must be an error in his accounting system. I received further email on 13/03/24 stating that £75.00 was outstanding as per invoice no. 3536 which was the third invoice raised with the same number 3536 and was clearly incorrect. I emailed reply on 13/03/24 stating that I did not owe any money and would they stop raising invoices and confirm to me that there is no money outstanding. I have never received a reply to my emails and find it extremely stressful to receive invoices for work that has not been carried out.

James at BBH plumbing was absolutely brilliant! He was reliable, efficient and went above and beyond what I asked him to do (e.g. tightened the Ubend on a leaky sink). I highly recommend James who also fitted a hot water tank and thermostatic tap for me in addition to the Boiler installation.

Very impressed. James came at the time and date specified. He serviced my boiler and had a professional, helpful and approachable manner. I will use James again and can recommend him.

Very good, great advice on selecting the best boiler to replace our existing with broken heat exchanger. Very neat installation within our existing utility cupboard. Work done was of high quality with clear attention to detail, full power flush, new Viessmann boiler, new pump and expansion vessel. Would highly recommend.

James gave reasonable quotes and was able to replace our taps quickly. No fuss and great job. He appears very busy though and it can be hard to reach him via whatsapp sometimes.

We needed a replacement syphon & valve for a WC which was in a constricted space and so too complex for DIY. Having found BBH on this Trusted Traders site, I was pleased that he was able to come at short notice and provide his hourly rate in advance. This was particularly appreciated as, after I contacted them, there was a leak from the toilet’s water supply. James arrived early the next day and gave valuable advice on options and fitted a new flush system very efficiently. All was tidied up afterwards and old fittings were taken away. Excellent service and I would have no hesitation in recommending BBH. Thank you, James.

Had a replacement boiler and soil stack installed by BBH plumbing, arrived when they said they would (even for the quote which is a good sign with a trade) during the quote was quite positive about the job and doing it the way we wanted and would work best for us rather then what suited them best like some others that quoted. very happy with the work done very neat and tidy finish and all the old stuff removed so nothing for me to deal with will be having BBH back to do some other works in the future.

James attended my home to service my boiler and underfloor heating. I cannot praise or recommend him enough. He arrived early, which was a bonus. He was tidy. Also gave us advice regarding the system. Great communication. And a very reasonable price. He was very friendly and polite. Excellent Job. Will definitely be recommending when someone asks me if I know a good plumber / heating engineer. Thank you James.

I called James to address a Sink leak and also wanted to change a Douche Spray and the Toilet Unit, after initial assessment he agreed to visit and fix all this, he was prompt and his suggestions were of value too. He visited my place with all his equipment. He completed the agreed work and charged me a reasonable price too. His quality of work is commendable and post fixing i contacted him too as there seemed a leak but turned out that the tap wasn't closed properly but he was helpful in suggesting options. I can say i recommend his services as he knows his stuff well and is reliable too. Will definitely use his services next time.

Our boiler broke, James came and looked at repairing. With the boiler being more than 20 years old he correctly suggested we needed a new one. He came on the date agreed for the price agreed. There was a minor fault with a component which he came back and rectified immediately. He was a pleasure to deal with and the quotation and invoice was seamlessly email to me. I would thoroughly recommend James.

James arrived on time, fixed the problem quickly, left the area clean and tidy and charged me the amount he said he would.

Just called on the phone to book a call out for a boiler error code and James was kind enough to walk me through fixing it without taking advantage of my naivety. Will definitely save his number for future plumbing work!

I have no hesitation in recommending James. He has just installed our replacement boiler. He arrived when he said he would, is courteous and professional and his work is very tidy indeed. He also sorted out some problems which another large plumbing firm had failed to resolve. There were no nasty surprises in his bill. Good job, James!

James has done our annual boiler maintenance for two years now. He shows up exactly when he says he will, he answers all of my questions and wonderings, and his price is competitive with everyone else out there. I appreciate his promptly emailed invoice. He gave me an estimate for some additional work, and that too was reasonably priced and professionally presented. No question that I recommend BBH Plumbing and James' work. Great stuff!

Asked James to fix a leaking kitchen tap in my rental property. He visited the property and then sent an email to say that I would be better off replacing the tap. I bought the tap and was courteous enough to call him again to install it - I could have called anyone else. He replaced the tap but then sends me an invoice for £144 as he had to make two visits to fix the tap by replacing it. I would have preferred to have the tap repaired and not replaced but obviously it was easier for him to have me replace it and charge me twice for the call out. Tap was £50 and the labor cost was almost thrice as much. No upfront communication about pricing was received.

I found James on this website and agree with all the reviews. He provided us with a solution to increase our water pressure and have multiple showers which exceeded our expectations. A super solution and price that was 60% cheaper than other quotes. James is a hard working and very professional. Would highly recommend him.

We just moved into a new home and needed Water Filter, Water Softener, and Bathroom amenities fixed. James was quick to respond to my first phone call and came to visit in a couple of hours. Generated a quote the same day and was available to get to work in 2 days time. James workmanship, cleanliness and dedication is admirable. Very happy with the work conducted. Will definitely be calling on his expertise again. Would recommend him to anyone.

James was on time for two appointments and for doing the work. I had an old conventional boiler exchanged for a combi boiler, a washing machine moved from kitchen to cloakroom, and other small jobs done. I liked the fact that James discussed what I needed, gave the estimate and did the work himself. He was informative, quiet, hard working, careful of my property and cleaned up after wards. What more could I want. I would certainly use him again.

Myself and my wife purchased our new property when we quickly realised we didn't have a boiler that functioned and wasn't sure if it had to be fixed or replaced. a friend from my work recommended James, i called him so he could give us a quote on what work had to be done and within 24 hours he was at our property. after we got back from holiday i booked James in and from his first day of the work he quickly got done to business. he is a charming, and genuine down to earth nice guy. he put mine and the wife's mind at ease and nothing was too much trouble. I would recommend to family and friends again and again and the main reason being he is a top professional and nothing was too much trouble.

Contacted for a broken toilet cistern which flooded the house. James gave good advice over the phone and arranged to come round the following day. James arrived when he said he would, and got straight on with the job and soon had the cistern repaired and working order with no mess left behind . Impressed with knowledge and skills and would have no hesitation in recommending him, will definitely use his services again.

Within 24 hours of me asking him for a quote to flush my central heating system James had arrived, completed the work expertly and left. I'd certainly recommend BBH plumbing to anyone wanting an efficient service at a reasonable cost.

Encouraged by his average score of maximum stars and that his location was local I contacted James in the morning and he came the same day and I found him to be friendly,considerate of our carpets and very efficient in carrying our a repair to our kitchen sink. I shall have no hesitation in recommending him to our friends.