Beeson Plumbing & Heating Ltd

A date to do the work was agreed to fit in with my schedule after excellent advice at their initial visit. A quote was sent that same date. The two plumbers, Jamie and Campbell were fantastic - polite, helpful and knowledgeable. There was no mess and the old radiator was taken away.

We have used Beesons since the installation of our boiler seven years ago, this was our annual service and as always it was carried our safely, professionally and at a good price.

Just had my yearly boiler service, The reminders are very useful and appreciated as it takes away the stress of trying to remember when it's due! Totally satisfied with the quality of works done, engineer as always very polite and thorough, customer service is faultless. Definitely recommend for reliability, professionalism and cost.

After an incident where a water pipe was mistakenly drilled through. Dave Beeson, provided calming informative advice, initially by phone and facetime, before turning up at short notice on a Sunday afternoon. Dave fully explained what he was doing. Provided a part and fixed the leak. He then stayed and ensured the water system was fully working.

After an emergency callout I received prompt attendance and the required action was undertaken by their plumbers. This led to a senior member of the team undertaking a full assessment with a clear breakdown of all major plumbing work required. Everything was explained and the work was scheduled to run over four days. Full plumbing works were needed for my older house. From the very beginning Beesons showed a professional standard of workmanship; The work was completed well and in a very professional manner with good attention to detail. The team members cleaned up as they completed each day's work. I was impressed by the very courteous manner of every member of the team. When all the work was completed I had a telephone call from Beesons to check everything was satisfactory and I was reassured that I could always contact them with any queries regarding the work done. I would highly recommend all the Beeson team. Thank you for great service.

I've had a few issues with my boiler and Covid coming along meant it had been neglected on the service side of things. I spoke to a knowledgeable chap on the phone, asking if I had a baxi boiler, just from me giving the error message I kept getting. The engineer was friendly and clearly knew what he was doing. He stripped out the boiler, serviced and tested it all and ordered the parts needed for it to be fixed. When he arrived with the parts, there was an issue with the part not being suitable (these things happen anyway). He was straight on his phone to double and triple check if there was a mistake on the order front. He went above and beyond what he needed to do just to make sure the job was done. He also rang cadent to double check if there was a fault on my mains gas (which he was right about). He was absolutely bang on time which is a nice difference when calling a plumber! Thanks Beesons, you've got a new customer for life now.

Annual maintenance visit carried out again today - Was reminded by Beeson's that it was due and booked in by them accordingly. Polite and courteous engineer as per all previous experiences of their staff - wearing mask/gloves etc to put you at ease with regards to Covid. Reported back on what he had completed and filled out service history to ensure warranty/guarantee of boiler. Highly recommended trader - Faultless.

Got up to no heating 🥶, called Beeson Plumbing and heating when they opened at seven thirty am as their website showed, but was surprised and very relieved they were open for business so early. Lady I spoke to was very polite and very helpful and arranged for one of their Engineers to call at some point this afternoon which was great to hear. Engineer came, very polite and professional, clearly knowledgeable about the boiler brand, fully explained and showed us the problem, which he identified very quickly and explained how it had failed. Wasn’t a straight forward problem but luckily carried a good range of parts to get us up and running again. Absolutely fantastic service from a very professional company. Would highly recommend them to anyone needing plumbing services.

Jobs done. Shower room. Boiler lpg. Central heating all jobs done on schedule. Quotes accurate. Done by friendly and professional staff. Backed by good office administration. Ie call for any delays in traffic. Top quality work and clean up after themselves. Top standard equipment top standard work.