Endorsed by Which?

BeeXpress Plumbing And Heating

4.9

167 Reviews

Opening Hours
Today -
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

BeeXpress is a professional plumbing and heating engineer company based in North West London.

We only employ fully qualified gas engineers who have many years experience to attend to all of your plumbing, heating and gas problems.

We do everything from replacing tap washers to designing and installing heating systems.

We can also advise you on the best Smart Controls to be able to control your heating from your phone.

You won't be shocked by the bill as we charge fair competitive prices and have many repeat customers who are extremely happy with our services and local recommendations. We even offer a guarantee that all costs and charges will be clear and competitive, with nothing hidden or added on at the end.

It’s really important to us that YOU are happy.

We are extremely proud to have been able to register as Which Trusted Traders and will work hard to ensure that you, our customers, believe that we deserve this title.

What we do

  • Plumbers

  • Heating contractors

  • Boiler, central heating and gas engineers

  • Renewable energy

    • Air source heat pumps
  • More Services

    • bolier repairs
    • main water installation
    • install gas cookers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
167 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Installation of new Vaillant gas boiler.
Customer Service
Quality
Value
Our old boiler (33 years old) failed in early April. Ben from BeeXpress arrived promptly and spent a long time trying to repair it. This included tracking down spare parts no longer readily available. In the end it was evident that a new boiler was needed. Ben suggested a Vaillant model because the boiler had to be fitted in a very restricted space . He arrived on the 16th April and finished the installation in two days as promised. He worked very professionally but was always friendly and willing to explain technical matters in a way the layman could understand. The price was probably not the cheapest but I feel we had a "Rolls Royce" service.
Customer in Greater London Posted on 04/05/2025 , work completed 17/04/2025
Always reliable and trustworthy
Customer Service
Quality
Value
Ben came for our annual boiler service, showed up on time and covered all the work needed with as little mess and fuss as possible. He also took the time to explain about heat pumps as a future possibility after I mentioned it. Our invoice was sent in a timely fashion and communication was excellent as usual. Would always trust BeeXpress with any of our heating and plumbing issues as well as our annual service.
Customer in Greater London Posted on 20/02/2025 , work completed 19/02/2025
Work in a tight corner
Customer Service
Quality
Value
Mr. Ben's work in our flat was done to a high standard – he was meticulous and knowledgeable, as well as being a most pleasant, friendly and hard-working individual. Everything that one could wish for in a plumber. The cost was reasonable and conformed to the estimate which had been provided beforehand by Judith, who kept us fully informed at each stage. We would happily recommend his work to everybody.
Customer in Greater London Posted on 17/01/2025 , work completed 08/01/2025
Professional, efficient and friendly service
Customer Service
Quality
Value
Over the course of a few agreed visits, Ben carried out remedial work on our aged central heating system and a power flush and replacement of an old radiator. We are very satisfied with the service from BeeExpress. The engineer Ben was punctual, friendly and helpful. He explained what he was going to do and also gave us a clear and transparent run down of the issues found and the proposed fixes. He also gave us further recommendations. The work was carried out with great care. Judith in the office handled all the administration efficiently and in a friendly and helpful manner. A very professional, efficient and friendly service and we have no hesitation in recommending BeeXpress.
Customer in Greater London Posted on 04/12/2024 , work completed 02/12/2024
Annual Gas Boiler Service
Customer Service
Quality
Value
A prompt, efficient and friendly service. What more is there to say? Services are never cheap but the price was in line with what I expected. A detailed checklist of the work carried out was provided.
Customer in Greater London Posted on 05/11/2024 , work completed 05/11/2024
good work
Customer Service
Quality
Value
has done in the past installation of pump for CH more recently boiler service Very good work, reliable and mostly on time. Alex
Customer in Greater London Posted on 26/09/2024 , work completed 17/09/2024
Highly Recommend
Customer Service
Quality
Value
We were recommended BeeXpress by a trusted builder and could not be more satisfied with their service. The engineer Ben is kind and polite, at every step he explained what he was going to do and also gave a clear and transparent run down of the issues found and fixed and further recommendations. All work was carried out in a very methodical and meticulous way with great care to the property and the site was left spotless. Administrative backup from the office was equally speedy, friendly and efficient. We were sent a detailed costing before agreeing to any further work including an estimate for the time it would take which was met exactly. The engineer arrived precicely at the arranged hour and we had received a call to notify us of him arriving 45 minutes before arrival. Professional, efficient and friendly service all round.
Customer in Greater London Posted on 09/11/2023 , work completed 08/11/2023
The trader replied (on 29/03/2024)
Thank you for spending the time writing such a kind review. We always try to arrive on time and call our customers when we start heading to them.
Great work
Customer Service
Quality
Value
Ben turned up on time to service my boiler also did some other work on my system .His pricing is excellent and I can't recomend him enough .If you are looking for a reliable and honest plumber .Look no further than Ben.and BeeXpress
Customer in Greater London Posted on 05/09/2023 , work completed 31/08/2023
Excellent work
Customer Service
Quality
Value
I asked BeeXpress for an annual service of my boiler, which they had installed five years ago. Their service was exemplary. They confirmed the appointment. The engineer arrived on time and carried out the work. He was driendly and tidied up afterwards. This was all done in an exemplary manner. Thank you
Customer in Greater London Posted on 30/08/2023 , work completed 17/08/2023
The trader replied (on 29/03/2024)
Thank you for the review and for being our customer for 5 years! looking forward to the next 5 :-)
Excellent work
Customer Service
Quality
Value
I have used BeeXpress twice. The first time my boiler broke down on one of the coldest days of the winter. Ben came at 8.45 pm and sorted the problem. On the second occasion, I again got a quick response. Ben is very knowledgeable and I have confidence in his ability to deal with boiler problems.
Customer in Greater London Posted on 28/03/2023 , work completed 22/03/2023
The trader replied (on 20/07/2023)
Thank you for your kind review. We work hard to get to our customers quickly when we know they have a boiler issue in the middle of the winter.