BeeXpress Plumbing And Heating

BeeXpress Plumbing and Heating are excellent. Nothing is too much trouble, and Ben is incredibly knowledgeable — we have complete confidence in his work and his company. We thoroughly recommend them.

I have used BeeXpress every year for nearly 6 years for boiler services and various plumbing jobs. I would highly recommend Ben - he is personable, knowledgeable, reliable, trustworthy and hardworking.

Ben of BeeXpress does the annual maintenance and servicing on our Intergas boiler, which he installed in 2016, late every summer. This has prevented us from needing repairs during the rest of the year, especially during autumn and winter. In addition to giving us confidence that we'll have central heating and hot water (to supplement our solar water heating), Ben is friendly, makes us feel that there is no problem too large to resolve and takes the time to answer all of our questions, and makes sure we understand how to get the best from our system.

Very impressed with the professionalism both the administration and work itself. Good transparency on timeframes and fees for the work. Appreciated the thoroughness of the work even though it was "just" a boiler service

Our old boiler (33 years old) failed in early April. Ben from BeeXpress arrived promptly and spent a long time trying to repair it. This included tracking down spare parts no longer readily available. In the end it was evident that a new boiler was needed. Ben suggested a Vaillant model because the boiler had to be fitted in a very restricted space . He arrived on the 16th April and finished the installation in two days as promised. He worked very professionally but was always friendly and willing to explain technical matters in a way the layman could understand. The price was probably not the cheapest but I feel we had a "Rolls Royce" service.

Ben came for our annual boiler service, showed up on time and covered all the work needed with as little mess and fuss as possible. He also took the time to explain about heat pumps as a future possibility after I mentioned it. Our invoice was sent in a timely fashion and communication was excellent as usual. Would always trust BeeXpress with any of our heating and plumbing issues as well as our annual service.

Mr. Ben's work in our flat was done to a high standard – he was meticulous and knowledgeable, as well as being a most pleasant, friendly and hard-working individual. Everything that one could wish for in a plumber. The cost was reasonable and conformed to the estimate which had been provided beforehand by Judith, who kept us fully informed at each stage. We would happily recommend his work to everybody.

Over the course of a few agreed visits, Ben carried out remedial work on our aged central heating system and a power flush and replacement of an old radiator. We are very satisfied with the service from BeeExpress. The engineer Ben was punctual, friendly and helpful. He explained what he was going to do and also gave us a clear and transparent run down of the issues found and the proposed fixes. He also gave us further recommendations. The work was carried out with great care. Judith in the office handled all the administration efficiently and in a friendly and helpful manner. A very professional, efficient and friendly service and we have no hesitation in recommending BeeXpress.

A prompt, efficient and friendly service. What more is there to say? Services are never cheap but the price was in line with what I expected. A detailed checklist of the work carried out was provided.

has done in the past installation of pump for CH more recently boiler service Very good work, reliable and mostly on time. Alex

We were recommended BeeXpress by a trusted builder and could not be more satisfied with their service. The engineer Ben is kind and polite, at every step he explained what he was going to do and also gave a clear and transparent run down of the issues found and fixed and further recommendations. All work was carried out in a very methodical and meticulous way with great care to the property and the site was left spotless. Administrative backup from the office was equally speedy, friendly and efficient. We were sent a detailed costing before agreeing to any further work including an estimate for the time it would take which was met exactly. The engineer arrived precicely at the arranged hour and we had received a call to notify us of him arriving 45 minutes before arrival. Professional, efficient and friendly service all round.

Ben turned up on time to service my boiler also did some other work on my system .His pricing is excellent and I can't recomend him enough .If you are looking for a reliable and honest plumber .Look no further than Ben.and BeeXpress

I asked BeeXpress for an annual service of my boiler, which they had installed five years ago. Their service was exemplary. They confirmed the appointment. The engineer arrived on time and carried out the work. He was driendly and tidied up afterwards. This was all done in an exemplary manner. Thank you

I have used BeeXpress twice. The first time my boiler broke down on one of the coldest days of the winter. Ben came at 8.45 pm and sorted the problem. On the second occasion, I again got a quick response. Ben is very knowledgeable and I have confidence in his ability to deal with boiler problems.

Thank you for the great service. The boiler is fixed. The heating is on and the hot water is flowing again. Very happy. The engineer was very professional, knew exactly what he was doing and went out of his way to get the part and fix the problem within a matter of hours. Communication was great and I was called when the engineer was on his way to my house. Many many thanks, again.

I have used BeExpress since 2017 when they replaced our boiler and later changed some radiators, and carried out boiler services on an annual basis. I have always been impressed by their personal, tailored service. Their engineer, Ben, always explains what he is doing and provides clear estimates for any replacement parts or additional work. He is polite, friendly, knowledgeable and tidy. The office staff are also very accommodating, polite and pleasant. On a rare occasion in the past I have needed an emergency callout and this was dealt with promptly. I have recommended the company to other people and would be happy to do so again.

Ben has my go to heating engineer for about 2 years now. It was a hard struggle trying to find a reliable engineer, as my house has an unusual combi/dedicated cylinder/radiator skirting setup that uses a variety of Honeywell Evohome controllers. Luckily I discovered BeeXpress via the Honeywell installers service. Ben is VERY informed on not just Evohome, but on all eco friendly and alternative heating sources, he has tweaked my setup and keeps me informed on what my house can/can't install. If he ever stops trading/moves away I think I might cry as he is the only one who "gets" my home. Judith in the office is an absolute dear, who is always friendly and will always update me in good time when the appointments are due/need to be amended in good time. Honestly I cannot recommend BeeXpress enough, they get my vote!

We find Ben friendly, competent and when he gives you a time for an appointment, it's always kept. Should something happen that needs adjusting etc. he comes within a short time, appropriate to the level of urgency and fixes it. He is patient and waits at the end of the job to try and test the efficacy of the job. We are very happy to be in good hands with Ben. The office is competent but I remember vaguely that it's not always plain sailing. Though they iron things out and are always at hand to help you. Alex

Ben installed a new flue to our boiler. The timing was critical because of other building work that followed. He accommodated us at short notice, staying late into the evening to complete the job. I have no hesitation in recommending him.

I've used Ben at BeeXpress several times. He always comes when he says he is going to. He's always friendly and knowledgeable. His work always seems good and reliable.

Fixed a leaking shower fitting for us. Prompt, efficient, knowledgeable, polite. No hesitation about using them again.

Shower pump packed up: not an emergency, then. After an initial out of hours visit which ascertained the pump was beyond repair, I ordered a new one and Ben came to fit it at a couple of working days notice. Since this was right in the Christmas/New Year period, that was in our view impressively good, and we are delighted with the results.

The heating dial on my boiler broke before Christmas. I contacted BeesXpress and was offered an appointment after work hours within a few days. However because I am considered Covid vulnerable by age and for health reasons I wanted a day time appointment so that I would be able to have windows open for some time etc. I was given a morning appointment for what I think was probably Bens first day back to work after the holiday. He was able to fix the problem very quickly also checked the boiler for another issue that had arisen. I asked Ben to wear a mask which he did without quibbling. (I have had a bad experience with another workman who didn’t want to wear a mask). As I have had several problems with the boiler I spoke to Ben about replacing it. He gave me some advice and information but did not in any way try to push me into getting a new boiler. I recommend BeeXpress only not too loudly as I think he is busy and I would like to think he will be there if I need him again!

BeeXpress did an excellent job fixing my boiler and thermastat. Chris the plumber was a pleasure to deal with!

After months of failed appointments, and unreturned phone calls from others, I was recommended to Ben by a friend. He dropped by and diagnosed the issue easily. A clear quote followed. Ben then attended on the booked in date, worked diligently, and stayed till the job was completed past 7.30pm. Ben was pleasant and professional throughout. His work exceeded my expectations. I cannot recommend this company enough.