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Trusted Traders

BeeXpress Plumbing And Heating

Logo on white
Opening Hours
Today - 08:00–19:00
  • Monday 08:00–19:00
  • Tuesday 08:00–19:00
  • Wednesday 08:00–19:00
  • Thursday 08:00–19:00
  • Friday 08:00–19:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb hc3a6065

4.9

109 Reviews

About

BeeXpress is a professional plumbing and heating engineer company based in North West London.

We only employ fully qualified gas engineers who have many years experience to attend to all of your plumbing, heating and gas problems.

We do everything from replacing tap washers to designing and installing heating systems.

We can also advise you on the best Smart Controls to be able to control your heating from your phone.

You won't be shocked by the bill as we charge fair competitive prices and have many repeat customers who are extremely happy with our services and local recommendations. We even offer a guarantee that all costs and charges will be clear and competitive, with nothing hidden or added on at the end.

It’s really important to us that YOU are happy.

We are extremely proud to have been able to register as Which Trusted Traders and will work hard to ensure that you, our customers, believe that we deserve this title.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
    • Gas safety testing and inspection
  • More Services

    • bolier repairs
    • main water installation
    • install gas cookers

Customer reviews

Reviews summary

4.9
109 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
More excellent work, polite and helpful
Customer Service
Quality
Value
This is the second time BeeXpress have completed plumbing work for me. This time I needed a toilet cistern replaced. The work was very well done within the agreed time frame and quote. Ben and his apprentice are professional, polite and helpful.
Julie 14/05/2018
Top class service
Customer Service
Quality
Value
After trying 2 engineers who could not be bothered to attend, I approached Beexpress. Everything was smooth there onward, right from booking an appointment with prompt confirmation email to Ben turning up 10 mins before time. He and his assistant performed annual servicing of our valliant boiler and megaflo. The charges were very reasonable. He also cleaned our magnaclean system and all in the same previously agreed quote. After service his assistant even checked presence of any air in the plumbing system by checking every single tap and shower in our house. Ben also checked for any gas leaks. I have used other companies in the past to do servicing for boiler and megaflo but no one checked the gas leak or our taps. Very happy with Beexpress and have no issues recommending them.
2011-07-03 17:34:58.0809/04/2018
The trader replied (on 06/05/2018)
Hi, Thank you for writing this great review. Checking the gas meter and connected pipework isn't a standard part of a boiler service however as we always want to add extra security in the minds of our customers we do these extra tests which only take an extra 5 minutes. Were really happy you were satisfied enough to write this testimonial and we hope to see you again next year.
Excellent work, polite and helpful
Customer Service
Quality
Value
Bath mixer tap replaced in December 2017. Ben and his apprentice were professional, polite and helpful. They worked long after the quoted time to get the job done. I would not hesitate to recommend BeeXpress.
Julie 23/03/2018
The trader replied (on 23/03/2018)
HI Julie, thank you for your kind review. We always try to make sure out customers have what they need before we leave. Even if takes longer than we initially anticipated.
Reliable, friendly and efficient!
Customer Service
Quality
Value
Ben and Tim arrived on time this morning, and were done within an hour. They resolved concerns that other plumbers had told me needed full replacement. Really appreciate their help, and have already rebooked them for boiler servicing
catriona.boffard21/02/2018
The trader replied (on 25/02/2018)
Hi Catriona, THanks for your review. We are often able to help customers out and we were happy to help you too. Looking forward to coming to do the annual boiler service soon.
Job well done
Customer Service
Quality
Value
Ben and his apprentice were very professional and quickly got to work in carrying out my boiler service. Was kind enough to rectify a small gas leak at no extra charge. Would not hesitate to recommend Ben to anyone for future work.
Simon Downes29/01/2018
The trader replied (on 25/02/2018)
Hi Simon, Thank you for the recommendation. We grow our business using Word of Mouth and our amazing Which? Trusted Trader status so are happy to receive your testimonial.
Efficient and reliable
Customer Service
Quality
Value
Ben came within 2 hours of me calling and got the heating back up and running. He was pleasant and reasonable with his costs even though it was outside normal hours (7pm!) Thank you
Rico Clayton10/01/2018
The trader replied (on 22/03/2018)
Hi Rico. Thank you for your kind review. Yes we often get to customer after 6 and always try to make sure that they have some form of heating and hot water before we leave.
Efficient and friendly
Customer Service
Quality
Value
Very polite and easy to book an appointment through the office. Ben was polite and efficient, he installed a new tap which is working great and also identified the problem with our radiator which wasn’t working. He was also happy to explain and answer all of my questions as he went along. Would definitely use him again.
Toli Chesner04/01/2018
The trader replied (on 04/01/2018)
Thank you Toli for this review. It was a great working in your house. We had to run out to get extra materials as the taps you provided didn't come with everything needed. However it was all sorted quickly
Another satisfied customer!!
Customer Service
Quality
Value
We had two slow filling and leaky cisterns after we had our water meter replaced. Ben fixed both problems very professionally and left very little mess. He had all the right tools and parts for the job. Very reasonably priced indeed for the high quality workmanship. Kept to his initial quote even though the job had lasted longer. Would definitely call him up for future jobs. Carmen, London
Lim in London28/12/2017
The trader replied (on 03/01/2018)
Hi Lim, Thank you for your time filling out this review :-) Yes some debrs got into the flat valve of your toilet when the water meter was installed. Luckily we had everything we needed on board our van to fix that issue as well as the second toilet that had developed a fault. Feel free to contact us if there's ever another need.
To the rescue
Customer Service
Quality
Value
I was let down by the firm of heating engineers with whom I have only just taken out a service contract. My boiler stopped working a week before Christmas, so no heating nor hot water, reported the fault and although promised someone would visit they did not. No communication from them either, appalling service. However I checked Which Trusted traders and contacted Ben. Not surprisingly he couldn’t come before Christmas but an appointment was booked for 27th December. Ben arrived during the arranged time after calling me 30 mins before to let me know approximately when he would arrive. He was efficient in identifying the possible cause and went on to test the boiler functions which confirmed his initial diagnosis. The boiler needs a new sensor but Ben was able to get the boiler working again until a new one can be fitted. He was painstaking in his work and was a pleasure to have in the house, which is not always the case! I am cutting my losses and won’t be using the other firm. I will be contacting Ben because I know that I can trust him to communicate and to do his best to identify and rectify a problem in a professional manner.
Sandra Taylor28/12/2017
The trader replied (on 03/01/2018)
Hi Sandra, Thank you for taking the time to write this really nice review. Yes sadly your boiler broke down again the day after I had repaired it. The shops were closed for Xmas and New Years. However we were able to source the part and came on Bank holiday to make sure your heating and hot water were all working again.
Very Happy
Customer Service
Quality
Value
Ben turned up when promised, sorted our issues, gave us options in terms of long term solutions. reasonably priced and very happy with workmanship!
Philipk27/12/2017
The trader replied (on 04/01/2018)
Hi Philipk. Thanks for this review. We hope your happy with your new gas hob. Thanks for using us :-)