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Endorsed by Which? Trusted Traders

BeeXpress Plumbing And Heating

Profile thumb hc3a6065
4.9

153 Reviews

Opening Hours
Today -
  • Monday 08:00–19:00
  • Tuesday 08:00–19:00
  • Wednesday 08:00–19:00
  • Thursday 08:00–19:00
  • Friday 08:00–19:00
  • Saturday - Closed
  • Sunday - Closed

About

BeeXpress is a professional plumbing and heating engineer company based in North West London.

We only employ fully qualified gas engineers who have many years experience to attend to all of your plumbing, heating and gas problems.

We do everything from replacing tap washers to designing and installing heating systems.

We can also advise you on the best Smart Controls to be able to control your heating from your phone.

You won't be shocked by the bill as we charge fair competitive prices and have many repeat customers who are extremely happy with our services and local recommendations. We even offer a guarantee that all costs and charges will be clear and competitive, with nothing hidden or added on at the end.

It’s really important to us that YOU are happy.

We are extremely proud to have been able to register as Which Trusted Traders and will work hard to ensure that you, our customers, believe that we deserve this title.

What we do

  • Plumbers

  • Heating contractors

  • Boiler, central heating and gas engineers

  • Renewable energy

    • Air source heat pumps
  • More Services

    • bolier repairs
    • main water installation
    • install gas cookers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
153 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Above and beyond.
Customer Service
Quality
Value
Ben installed a new flue to our boiler. The timing was critical because of other building work that followed. He accommodated us at short notice, staying late into the evening to complete the job. I have no hesitation in recommending him.
Customer in Greater London Posted on 07/04/2022 , work completed 06/04/2022
Reliable, friendly and trustworthy
Customer Service
Quality
Value
I've used Ben at BeeXpress several times. He always comes when he says he is going to. He's always friendly and knowledgeable. His work always seems good and reliable.
Customer in Greater London Posted on 01/04/2022 , work completed 30/03/2022
Highly recommend.
Customer Service
Quality
Value
Fixed a leaking shower fitting for us. Prompt, efficient, knowledgeable, polite. No hesitation about using them again.
Customer in Greater London Posted on 17/01/2022 , work completed 17/01/2022
Prompt, reliable and reasonable
Customer Service
Quality
Value
Shower pump packed up: not an emergency, then. After an initial out of hours visit which ascertained the pump was beyond repair, I ordered a new one and Ben came to fit it at a couple of working days notice. Since this was right in the Christmas/New Year period, that was in our view impressively good, and we are delighted with the results.
Customer in Greater London Posted on 06/01/2022 , work completed 05/01/2022
Trustworthy
Customer Service
Quality
Value
The heating dial on my boiler broke before Christmas. I contacted BeesXpress and was offered an appointment after work hours within a few days. However because I am considered Covid vulnerable by age and for health reasons I wanted a day time appointment so that I would be able to have windows open for some time etc. I was given a morning appointment for what I think was probably Bens first day back to work after the holiday. He was able to fix the problem very quickly also checked the boiler for another issue that had arisen. I asked Ben to wear a mask which he did without quibbling. (I have had a bad experience with another workman who didn’t want to wear a mask). As I have had several problems with the boiler I spoke to Ben about replacing it. He gave me some advice and information but did not in any way try to push me into getting a new boiler. I recommend BeeXpress only not too loudly as I think he is busy and I would like to think he will be there if I need him again!
Customer in Greater London Posted on 29/12/2021 , work completed 29/12/2021
Great Job
Customer Service
Quality
Value
BeeXpress did an excellent job fixing my boiler and thermastat. Chris the plumber was a pleasure to deal with!
Customer in Greater London Posted on 16/11/2021 , work completed 11/11/2021
Competent, efficient, pleasant, honest, and reasonably priced
Customer Service
Quality
Value
After months of failed appointments, and unreturned phone calls from others, I was recommended to Ben by a friend. He dropped by and diagnosed the issue easily. A clear quote followed. Ben then attended on the booked in date, worked diligently, and stayed till the job was completed past 7.30pm. Ben was pleasant and professional throughout. His work exceeded my expectations. I cannot recommend this company enough.
Alan in Greater London Posted on 15/10/2021 , work completed 14/10/2021
The trader replied (on 29/10/2021)
Alan, Thank you for this great review. I'm glad we could do the job when others were not able to.
Good plumber and communication
Customer Service
Quality
Value
Ben worked well, as far as we can tell. He is a pleasant man. He explained carefully what he was doing, including showing us the problem with the limescaled heat-exchanger. His office communicated with us very well by phone and email, including when the overrunning of an earlier job meant that the main work, unfortunately, had to be rescheduled for a later day. All charges were explained initially, and professionally followed through. It seemed to us that both Ben and his office are really trying hard to offer a good service.
Customer in Greater London Posted on 06/10/2021 , work completed 05/10/2021
The trader replied (on 29/10/2021)
Thank you for this kind review.
Excellent Work and Very Professional
Customer Service
Quality
Value
The boiler and radiators needed attention as the central heating was not working. Now it is. Ben at BeeXpress is very competent and very professional, he ensured the work was done to a high standard. Excellent work, very professional and recommended.
Customer in Greater London Posted on 15/09/2021 , work completed 20/07/2021
The trader replied (on 29/10/2021)
Thank you for this review. I'm glad we were able to sort this out.
As usual great service and value for money
Customer Service
Quality
Value
Have used ben and his company for a number of years now for both myself and other family members. I can't speak highly enough of the service he provides at a good price but as I have said before more importantly you can trust him to not only do a good job but to give you honest advice which can be difficult to get at least in my experience. If you need a plumbing job done give Ben a ring you will not be disappointed I promise you.
Andrew in Greater London Posted on 20/07/2021 , work completed 20/07/2021
The trader replied (on 29/10/2021)
Wow, Andrew! That's a really glowing review. Thank you for this :-)