Annual Gas Boiler Service
A prompt, efficient and friendly service. What more is there to say? Services are never cheap but the price was in line with what I expected. A detailed checklist of the work carried out was provided.
Customer in Greater London
Posted on 05/11/2024
, work completed 05/11/2024
Recommended
good work
has done in the past installation of pump for CH more recently boiler service Very good work, reliable and mostly on time. Alex
Customer in Greater London
Posted on 26/09/2024
, work completed 17/09/2024
Recommended
Highly Recommend
We were recommended BeeXpress by a trusted builder and could not be more satisfied with their service. The engineer Ben is kind and polite, at every step he explained what he was going to do and also gave a clear and transparent run down of the issues found and fixed and further recommendations. All work was carried out in a very methodical and meticulous way with great care to the property and the site was left spotless. Administrative backup from the office was equally speedy, friendly and efficient. We were sent a detailed costing before agreeing to any further work including an estimate for the time it would take which was met exactly. The engineer arrived precicely at the arranged hour and we had received a call to notify us of him arriving 45 minutes before arrival. Professional, efficient and friendly service all round.
Customer in Greater London
Posted on 09/11/2023
, work completed 08/11/2023
Recommended
Great work
Ben turned up on time to service my boiler also did some other work on my system .His pricing is excellent and I can't recomend him enough .If you are looking for a reliable and honest plumber .Look no further than Ben.and BeeXpress
Customer in Greater London
Posted on 05/09/2023
, work completed 31/08/2023
Recommended
Excellent work
I asked BeeXpress for an annual service of my boiler, which they had installed five years ago. Their service was exemplary. They confirmed the appointment. The engineer arrived on time and carried out the work. He was driendly and tidied up afterwards. This was all done in an exemplary manner. Thank you
Customer in Greater London
Posted on 30/08/2023
, work completed 17/08/2023
Recommended
Excellent work
I have used BeeXpress twice. The first time my boiler broke down on one of the coldest days of the winter. Ben came at 8.45 pm and sorted the problem. On the second occasion, I again got a quick response. Ben is very knowledgeable and I have confidence in his ability to deal with boiler problems.
Customer in Greater London
Posted on 28/03/2023
, work completed 22/03/2023
Recommended
Great Service - very happy - highly recommend!
Thank you for the great service. The boiler is fixed. The heating is on and the hot water is flowing again. Very happy. The engineer was very professional, knew exactly what he was doing and went out of his way to get the part and fix the problem within a matter of hours. Communication was great and I was called when the engineer was on his way to my house. Many many thanks, again.
Customer in Greater London
Posted on 03/03/2023
, work completed 03/03/2023
Recommended
Great work
I have used BeExpress since 2017 when they replaced our boiler and later changed some radiators, and carried out boiler services on an annual basis. I have always been impressed by their personal, tailored service. Their engineer, Ben, always explains what he is doing and provides clear estimates for any replacement parts or additional work. He is polite, friendly, knowledgeable and tidy. The office staff are also very accommodating, polite and pleasant. On a rare occasion in the past I have needed an emergency callout and this was dealt with promptly. I have recommended the company to other people and would be happy to do so again.
Customer in Greater London
Posted on 14/12/2022
, work completed 14/12/2022
Recommended
All round excellent Heating Engineer
Ben has my go to heating engineer for about 2 years now. It was a hard struggle trying to find a reliable engineer, as my house has an unusual combi/dedicated cylinder/radiator skirting setup that uses a variety of Honeywell Evohome controllers. Luckily I discovered BeeXpress via the Honeywell installers service. Ben is VERY informed on not just Evohome, but on all eco friendly and alternative heating sources, he has tweaked my setup and keeps me informed on what my house can/can't install. If he ever stops trading/moves away I think I might cry as he is the only one who "gets" my home. Judith in the office is an absolute dear, who is always friendly and will always update me in good time when the appointments are due/need to be amended in good time. Honestly I cannot recommend BeeXpress enough, they get my vote!
Customer in Greater London
Posted on 25/10/2022
, work completed 21/10/2022
Recommended
Friendly and competent
We find Ben friendly, competent and when he gives you a time for an appointment, it's always kept. Should something happen that needs adjusting etc. he comes within a short time, appropriate to the level of urgency and fixes it. He is patient and waits at the end of the job to try and test the efficacy of the job. We are very happy to be in good hands with Ben. The office is competent but I remember vaguely that it's not always plain sailing. Though they iron things out and are always at hand to help you. Alex
Customer in Greater London
Posted on 21/10/2022
, work completed 22/09/2022
Recommended
Above and beyond.
Ben installed a new flue to our boiler. The timing was critical because of other building work that followed. He accommodated us at short notice, staying late into the evening to complete the job. I have no hesitation in recommending him.
Customer in Greater London
Posted on 07/04/2022
, work completed 06/04/2022
Recommended
Reliable, friendly and trustworthy
I've used Ben at BeeXpress several times. He always comes when he says he is going to. He's always friendly and knowledgeable. His work always seems good and reliable.
Customer in Greater London
Posted on 01/04/2022
, work completed 30/03/2022
Recommended
Highly recommend.
Fixed a leaking shower fitting for us. Prompt, efficient, knowledgeable, polite. No hesitation about using them again.
Customer in Greater London
Posted on 17/01/2022
, work completed 17/01/2022
Recommended
Prompt, reliable and reasonable
Shower pump packed up: not an emergency, then. After an initial out of hours visit which ascertained the pump was beyond repair, I ordered a new one and Ben came to fit it at a couple of working days notice. Since this was right in the Christmas/New Year period, that was in our view impressively good, and we are delighted with the results.
Customer in Greater London
Posted on 06/01/2022
, work completed 05/01/2022
Recommended
Trustworthy
The heating dial on my boiler broke before Christmas. I contacted BeesXpress and was offered an appointment after work hours within a few days. However because I am considered Covid vulnerable by age and for health reasons I wanted a day time appointment so that I would be able to have windows open for some time etc. I was given a morning appointment for what I think was probably Bens first day back to work after the holiday. He was able to fix the problem very quickly also checked the boiler for another issue that had arisen. I asked Ben to wear a mask which he did without quibbling. (I have had a bad experience with another workman who didn’t want to wear a mask). As I have had several problems with the boiler I spoke to Ben about replacing it. He gave me some advice and information but did not in any way try to push me into getting a new boiler. I recommend BeeXpress only not too loudly as I think he is busy and I would like to think he will be there if I need him again!
Customer in Greater London
Posted on 29/12/2021
, work completed 29/12/2021
Recommended
Great Job
BeeXpress did an excellent job fixing my boiler and thermastat. Chris the plumber was a pleasure to deal with!
Customer in Greater London
Posted on 16/11/2021
, work completed 11/11/2021
Recommended
Competent, efficient, pleasant, honest, and reasonably priced
After months of failed appointments, and unreturned phone calls from others, I was recommended to Ben by a friend. He dropped by and diagnosed the issue easily. A clear quote followed. Ben then attended on the booked in date, worked diligently, and stayed till the job was completed past 7.30pm. Ben was pleasant and professional throughout. His work exceeded my expectations. I cannot recommend this company enough.
Alan in Greater London
Posted on 15/10/2021
, work completed 14/10/2021
Recommended
Good plumber and communication
Ben worked well, as far as we can tell. He is a pleasant man. He explained carefully what he was doing, including showing us the problem with the limescaled heat-exchanger. His office communicated with us very well by phone and email, including when the overrunning of an earlier job meant that the main work, unfortunately, had to be rescheduled for a later day. All charges were explained initially, and professionally followed through. It seemed to us that both Ben and his office are really trying hard to offer a good service.
Customer in Greater London
Posted on 06/10/2021
, work completed 05/10/2021
Recommended
Excellent Work and Very Professional
The boiler and radiators needed attention as the central heating was not working. Now it is. Ben at BeeXpress is very competent and very professional, he ensured the work was done to a high standard. Excellent work, very professional and recommended.
Customer in Greater London
Posted on 15/09/2021
, work completed 20/07/2021
Recommended
As usual great service and value for money
Have used ben and his company for a number of years now for both myself and other family members. I can't speak highly enough of the service he provides at a good price but as I have said before more importantly you can trust him to not only do a good job but to give you honest advice which can be difficult to get at least in my experience. If you need a plumbing job done give Ben a ring you will not be disappointed I promise you.
Andrew in Greater London
Posted on 20/07/2021
, work completed 20/07/2021
Recommended
1 year guarantee honoured
Ben had repaired out old boiler when it broke down in July 2020. This had involved replacing the pump. It stopped working again ten months later and Ben again found the pump to be the problem. I was told the pump was under 12 month guarantee by the supplier, but expected to have to pay the labour for investigation and replacement. I was therefore pleasantly surprised to be told that the labour would also be free under their own guarantee and so I had nothing to pay. [Although I was told they had changed their policy this year they honoured the terms at the time the initial job was done without any prompt from me.]
Gordon in Greater London
Posted on 17/05/2021
, work completed 06/05/2021
Recommended
Excellent and Professional.
BeeXpress replaced plastic piping in my kitchen, which was done in an excellent and professional way. Very reliable.
Customer in Greater London
Posted on 13/04/2021
, work completed 08/04/2021
Recommended
This is a very experienced plumber.
He was very precise, coming at the time arranged. He changed my boiler programmer, flushing problems on one toilet as well as other jobs. I will be pleased to have Ben to do plumbing jobs for me again when needed. I also want to say, that Judith, the secretary I spoke to, was extremely kind and helpful. This was the first time I used Ben. and it will not be the last.
Customer in Greater London
Posted on 04/03/2021
, work completed 04/11/2020
Recommended
Good efficient work
Chris arrived on time, he was pleasant and carried out the work efficiently and well. We had saved up several small jobs: he replaced 3 old stopcocks, a tap, some piping and tap heads and we were pleased with the results.
Customer in Greater London
Posted on 03/03/2021
, work completed 02/03/2021
Recommended
Replacement of toilet syphon.
The work was carried out at the time arranged. It was accomplished very competently and speedily.
Customer in Greater London
Posted on 12/02/2021
, work completed 11/02/2021
Recommended
Our go to gas heating engineer/plumber
Ben is our go to gas heating engineer and plumber. He is thorough, patient and pleasant and his admin team is extremely efficient. He's also a very good plumber/gas heating engineer and knows his stuff. I'd trust him to fix any problem, recommended.
Customer in Greater London
Posted on 04/01/2021
, work completed 04/01/2021
Recommended
Fantastic helpful professional
On two occasions Ben provided expert advice to plumbing issues. He provided great recommendations on boilers, heating, bathroom and other pipework throughout our house. He's 100% honest and came out late at night on request. Highly recommend.
Customer in Greater London
Posted on 07/11/2020
, work completed 05/11/2020
Recommended
Excellent Service
I have known Ben, the main Engineer of BeeXpress for the past four years since he installed my boiler. The company delivers excellent, professional and faultless services. The company comes highly recommended by me.
Customer in Greater London
Posted on 18/10/2020
, work completed 18/10/2020
Recommended
Most highly recommended again
Have had Ben and his company not only to do the yearly service on my boiler but he fixed my sons Combi which had a lot of faults. Ben is not only extremely professional but as important if not even more so is honest and tells you what is worth doing and what is not. If you have any sort of plumbing or heating problem give him a call you won’t be disappointed
Customer in Greater London
Posted on 31/07/2020
, work completed 27/07/2020
Recommended
An excellent service
BeeXpress installed our new boiler a few years ago and have subsequently replaced some old radiators and carried out repairs and a service. We contacted them on 26th May about a problem. They sent an engineer the next day who carried out a temporary repair and replaced an item. He returned a few days later to complete the work. We have always found this company to be courteous, very efficient and, knowledgeable. Given the fact that this repair was carried out during the coronavirus lock-down, the engineer took all recommended precautions at all times. We were highly satisfied.
Customer in Greater London
Posted on 03/06/2020
, work completed 01/06/2020
Recommended
Honest, efficient and reliable.
Honest, efficient, reliable and courteous service - Highly recommended. Fitted new taps in a bathroom.
Customer in Greater London
Posted on 20/03/2020
, work completed 19/03/2020
Recommended
Help my ceiling is leaking
We called Beexpress when water started pouring through the ceiling from the loft where our water system is stored. Beexpress came quickly and were extremely efficient. He fixed the problem (leaky pump) in no time at all.
Customer in Greater London
Posted on 16/01/2020
, work completed 16/01/2020
Recommended
Excellent and professional work !
Ben did a great job power flushing our 'dead' system! Now we've full heating and hot water. Ben is a very considerate and experienced engineer, charges a fair price, and did the work to a high standard - and on budget. If you're looking for a Boiler / Plumbing / Central Heating company, I'd certainly recommend BeeExpress.
Customer in Greater London
Posted on 28/11/2019
, work completed 27/11/2019
Recommended
Consistently great & reliable
I continue to use BeeXpress and Ben continues to impress with his dedication and reliability. They have recently quoted for a new radiator to be installed in a room of my apartment, and not only came out to fit after hours which was helpful to my tenants, but the quote was well below competitors and actually felt affordable. I've been using BeeXpress for 3 years now and will continue to do. Can't recommend them enough.
Customer in Greater London
Posted on 12/11/2019
, work completed 07/11/2019
Recommended
Most highly recommended
Have used BeeXpress for last 2 years to service my boiler and general repairs first class firm. Very fair prices, reliable and really helpful. Try them, I promise you won't be disappointed.
Andy - New Barnet
Posted on 11/11/2019
, work completed 08/11/2019
Recommended
Great Service.
Its was such a pleasure to have BeeXpress carry out a installation of a gas cooker hob, and on a separate day install taps and shower rails. Both jobs were carried out to a very high standard and I look forward to using them again soon.
Customer in Greater London
Posted on 16/05/2019
, work completed 15/04/2019
Recommended
Rare to find such an honest professional
I’ve used Ben a number of times and find him to be rigorously honest and trustworthy a rarity unfortunately I’ve had some very poor experiences using other plumbing firms, Ben however is definitely one in a million thus in high demand.
Customer in Greater London
Posted on 10/05/2019
, work completed 09/05/2019
Recommended
Average at best
I hired BeeXpress to simply replace my existing bathroom suite. At the time of booking I was aware that they did not undertake any tiling work. However, I did not expect the numerous issues and poor workmanship from this company. The first issue was the bath panels installation. We were advised that the panels we had originally purchased was reinforce but Ben (the plumber) said he could cut them and see if they could be fitted. I advised against this and he advised that I buy flexible panel. The new panel were installed but the workmanship was poor and gaps were left where the front and side panels meet. The installation was awful. Ben later told me that he was not comfortable in installing panels and advised that I could hire another company to install then. This would have been an additional cost to me, which I didn’t agree to as I hired BeeXpress to do the work. Secondly, the shower screen was installed but around the screw holes on the frame the material had bulged. This was not fixed at the time even though Ben was aware of the problem. The remaining issues was around the installation of the shower rail and the application of silicone. Both were not to a standard expected of a professional plumber. The end result was that I would hire a builder who would correct the issues. I would pay for part of the cost. However, I could not recommend BeeXpress to anyone based on my experience.
Customer in Greater London
Posted on 02/04/2019
, work completed 06/03/2019
A professional and craftsman
Ben runs a very efficient business. I know exactly when he is coming, what to expect in terms of time and cost. He is very knowledgable in all aspects of Plumbing and does the job properly. He uses quality products and the joints on his pipework look like a work of art. So much so, that I do not want to paint over them!! I have used Ben several times and he is always ready to help in an emergency. If it is not urgent, I am prepared to wait as he "is the best". The business side of his work in managed by the friendly Judith. What a Team. Pam, Cricklewood
Customer in Greater London
Posted on 20/02/2019
, work completed 18/02/2019
Recommended
Efficient
We have used BeeXpress before and have always found them to be efficient, pleasant, punctual and helpful. We would use him again and again and would highly recommend him. He really knows his work.
Customer in Greater London
Posted on 07/02/2019
, work completed 06/02/2019
Recommended
Fantastic
BeeXpress have just completed a Landlords Gas Safety Check for me. The Cost is very reasonable, it has been easy to communicate with them and their secretary is very polite and efficient! All-in-all excellent service, very easy, speedy to communicate with and thoroughly recommend. Will definitely use again in the future!
Customer in Buckinghamshire
Posted on 22/01/2019
, work completed 22/01/2019
Recommended
Lucky to find Ben
I would highly recommend Ben it’s unusual to find such a competent professional and skilled tradesmen with a kind honest personality as Ben his charges are rigorously honest and his workmanship first class he recently repaired a leak on a radiator valve and on another day carried out a service on a Worcester boiler and put an extra tap in my garden I have also asked him to replace an old radiator for me
Customer in Greater London
Posted on 17/01/2019
, work completed 17/01/2019
Recommended
Fantastic plumber - highly recommended
Ben from BeeXpress fitted a new combi boiler, added TRV to all my radiators and power flushed the central heating system, and also fitted a new shower unit for me. The quality of work is excellent and reasonable priced. He's also a very considerate and tidy worker. I found Ben to be very honest and trustworthy, as I would leave him to get on with the work in my absence due to my work commitments. He was very accomodating and I trusted him enough to leave a set of house key with him so he could get on with the work in my absence. So far the central heating and shower works perfectly and I've had no issues with any the work he has completed. I would very happily use him again for my plumbing needs. Prof. T. Mukherjee
Customer in Greater London
Posted on 08/01/2019
, work completed 14/11/2018
Recommended
Great service
Ben at BeeXpress did excellent work for us. For well over a year, we had a persistent problem with our boiler which kept shutting down due to a mysterious error. Ben worked really hard, came altogether three times and managed to identify and fix what was wrong. We're happy to have our boiler finally working flawlessly again, in time for winter! We can wholeheartedly recommend BeeXpress to anyone in need of an expert heating engineer.
Customer in Greater London
Posted on 08/12/2018
, work completed 17/10/2018
Recommended
Expert work and good customer service
I contacted BeeXpress to have our boiler serviced, and it was also leaking. I chose this company on the basis of good recommendations on the trusted traders site and was not dissappointed. There was prompt response to the request for service, the date and time of appointment was respected to the letter and Ben Margulies serviced the boiler and checked for any gas leaks too. He then had to return for a second time to replace the part in the boiler that was causing the water leak, and fix a detected slight gas leak as well. Once again, the advance estimate for the work and the scheduling was done promptly, and his office even called on the day to warn of a slight delay. All in all a very good experience: there are many well qualified heating engineers/plumbers out there, but in my experience at least, the customer service side of things lets many of them down. Not in the case of BeeXpress - which makes for a good and hassle free experience, and therefore good value for money. Will use this company again.
Customer in Greater London
Posted on 04/12/2018
, work completed 30/11/2018
Recommended
Boiler service
Came to do yearly service of my Intergas boiler very polite and professional. They did it at the price quoted and took time to answer any questions I had. Would use again without a doubt.
Customer in Greater London
Posted on 04/12/2018
, work completed 04/12/2018
Recommended
Professional throughout
After 14 years our boiler needed servicing and the radiators throughout the house needed power flushing. From the efficiency and professionalism of the confirmation emails to turning up on time to working very hard throughout the day in a quiet, clean and professional manner Ben did the job with a smile on his face. I have never written a review before but Bee Express deserves this one.
Customer in Greater London
Posted on 23/11/2018
, work completed 20/11/2018
Recommended
Fantastic work with attention to detail and a "can do, defo will do" approach
We moved home BeeXpress came and did a full review of potential works. I was then sent a complete breakdown of all work options together with pricing. Ben worked with me to maximize my budget and complete all needed works. On the day he arrived promptly and completed all agreed works to time and with careful attention to reduce mess. Overall we are very happy and would happily use them again.
Yitzchak
Posted on 13/11/2018
, work completed 13/11/2018
Recommended
Power Flush on Central Heating System
Ben performed a power flush on our heating system and fitted a magnetic filter onto our boiler. The work done was of the highest order and despite additional pipework being required for the filter this was done perfectly without any fuss. In summary Ben's work is professional and efficient, his prices are competitive and I cannot recommend him enough. Finally i have found a reliable tradesman and thanks to his great work I have another gig for him to replace 2 rads and fit a thermostat to the boiler. Great work, thoroughly recommended.
jabawockey
Posted on 21/10/2018
, work completed 21/10/2018
Recommended
I never leave reviews...
I never leave reviews. However having used Bee Xpress for the second time yesterday and having been as delighted yesterday as previously, I thought that I will make an exception. From the fair quotations to the finished jobs done on time - magic! I am delighted that I now have a plumber that I am pleased and confident to recommend to family and friends.
mikmik
Posted on 01/08/2018
, work completed 01/08/2018
Recommended
Fantastic company
I called Ben in the winter as my boiler had frozen. He quickly defrosted the boiler and I couldn’t have been happier. I’ve now used BeeXpress 3 times and am still happy!! Always on time and always professional.
Laurette
Posted on 09/07/2018
, work completed 09/07/2018
Recommended
Recommended
Superb job, professional and friendly
Dovid Tugendhaft, .
Posted on 14/06/2018
, work completed 14/06/2018
Recommended
Great job, thank you.
Came out to fix pump on boiler. New part was required, went and got part & fitted it in same call-out. Very quick & helpful. Thank you.
Shaw
Posted on 14/06/2018
, work completed 14/06/2018
Recommended
Excellent
Called them to look at leaking boiler. Came on time and completed job to an excellent standard. Highly recommended
Samuel J
Posted on 25/05/2018
, work completed 25/05/2018
Recommended
More excellent work, polite and helpful
This is the second time BeeXpress have completed plumbing work for me. This time I needed a toilet cistern replaced. The work was very well done within the agreed time frame and quote. Ben and his apprentice are professional, polite and helpful.
Julie
Posted on 14/05/2018
, work completed 14/05/2018
Recommended
Top class service
After trying 2 engineers who could not be bothered to attend, I approached Beexpress. Everything was smooth there onward, right from booking an appointment with prompt confirmation email to Ben turning up 10 mins before time. He and his assistant performed annual servicing of our valliant boiler and megaflo. The charges were very reasonable. He also cleaned our magnaclean system and all in the same previously agreed quote. After service his assistant even checked presence of any air in the plumbing system by checking every single tap and shower in our house. Ben also checked for any gas leaks. I have used other companies in the past to do servicing for boiler and megaflo but no one checked the gas leak or our taps. Very happy with Beexpress and have no issues recommending them.
2011-07-03 17:34:58.08
Posted on 09/04/2018
, work completed 09/04/2018
Recommended
Excellent work, polite and helpful
Bath mixer tap replaced in December 2017. Ben and his apprentice were professional, polite and helpful. They worked long after the quoted time to get the job done. I would not hesitate to recommend BeeXpress.
Julie
Posted on 23/03/2018
, work completed 23/03/2018
Recommended
Reliable, friendly and efficient!
Ben and Tim arrived on time this morning, and were done within an hour. They resolved concerns that other plumbers had told me needed full replacement. Really appreciate their help, and have already rebooked them for boiler servicing
catriona.boffard
Posted on 21/02/2018
, work completed 21/02/2018
Recommended
Job well done
Ben and his apprentice were very professional and quickly got to work in carrying out my boiler service. Was kind enough to rectify a small gas leak at no extra charge. Would not hesitate to recommend Ben to anyone for future work.
Simon Downes
Posted on 29/01/2018
, work completed 29/01/2018
Recommended
Efficient and reliable
Ben came within 2 hours of me calling and got the heating back up and running. He was pleasant and reasonable with his costs even though it was outside normal hours (7pm!) Thank you
Rico Clayton
Posted on 10/01/2018
, work completed 10/01/2018
Recommended
Efficient and friendly
Very polite and easy to book an appointment through the office. Ben was polite and efficient, he installed a new tap which is working great and also identified the problem with our radiator which wasn’t working. He was also happy to explain and answer all of my questions as he went along. Would definitely use him again.
Toli Chesner
Posted on 04/01/2018
, work completed 04/01/2018
Recommended
Another satisfied customer!!
We had two slow filling and leaky cisterns after we had our water meter replaced. Ben fixed both problems very professionally and left very little mess. He had all the right tools and parts for the job. Very reasonably priced indeed for the high quality workmanship. Kept to his initial quote even though the job had lasted longer. Would definitely call him up for future jobs. Carmen, London
Lim in London
Posted on 28/12/2017
, work completed 28/12/2017
Recommended
To the rescue
I was let down by the firm of heating engineers with whom I have only just taken out a service contract. My boiler stopped working a week before Christmas, so no heating nor hot water, reported the fault and although promised someone would visit they did not. No communication from them either, appalling service. However I checked Which Trusted traders and contacted Ben. Not surprisingly he couldn’t come before Christmas but an appointment was booked for 27th December. Ben arrived during the arranged time after calling me 30 mins before to let me know approximately when he would arrive. He was efficient in identifying the possible cause and went on to test the boiler functions which confirmed his initial diagnosis. The boiler needs a new sensor but Ben was able to get the boiler working again until a new one can be fitted. He was painstaking in his work and was a pleasure to have in the house, which is not always the case! I am cutting my losses and won’t be using the other firm. I will be contacting Ben because I know that I can trust him to communicate and to do his best to identify and rectify a problem in a professional manner.
Sandra Taylor
Posted on 28/12/2017
, work completed 28/12/2017
Recommended
Very Happy
Ben turned up when promised, sorted our issues, gave us options in terms of long term solutions. reasonably priced and very happy with workmanship!
Philipk
Posted on 27/12/2017
, work completed 27/12/2017
Recommended
Great plumbing service, thanks.
Ben plumbed in an American Style fridge freezer which was a little complicated since the pipe connection was non-standard.
Belinda C
Posted on 26/12/2017
, work completed 26/12/2017
Recommended
Very efficient, friendly and effective
I wanted a reliable and friendly local business to carry out an overdue boiler service, and found it in BeeXpress, having lost touch with the engineer who installed the boiler some years ago. Very friendly and efficient from making the booking through to the end of the service. Ben arrived three minutes early, and completed the service in just under the hour - which I read online was about right. Really nice also to see Ben explaining things to his apprentice as they worked. Thoroughly to be recommended.
John Dillon
Posted on 18/12/2017
, work completed 18/12/2017
Recommended
Helpful and efficient
Ben quickly diagnosed the problem with my boiler, and efficiently dealt with it. He was also excellent at explaining the nature of the problem, and what the options are if the initial fix is not successful.
rgphilpott
Posted on 11/12/2017
, work completed 11/12/2017
Recommended
Ben and the Evohome system he installed are game-changing!
I found Ben through the Honeywell EvoHome register of installers after our original plumber didn't have sufficient controls training and messed it up. After an initial visit and quote, Ben and his colleague repaired the mess and reinstalled it all in one go. I came home to an amazing system that gives us full control over every room in our house, whether underfloor or radiator heated and the hot water. Combining the control of Evohome with the smart meter and display we got free from our utilities supplier, this really is a revolution. My wife and I can also control every part of the house whilst away from home with the phone app, it is incredible. BeeXpress did a quality job installing a modern system precisely, cleanly and quickly. Ben followed up for feedback to check how we were getting along with it. A class act.
Mark Adler
Posted on 08/12/2017
, work completed 08/12/2017
Recommended
Fixed our cold house
Ben came out on a Sunday at short notice when our heating failed on a freezing cold weekend. He found that the pump had failed, went out and got a replacement, fitted it and tested the system to check that all was OK. We’ve used Ben before and, as ever, he was courteous and helpful and we’d recommend his services.
Sue Coleman
Posted on 26/11/2017
, work completed 26/11/2017
Recommended
Finally, a plumber I can trust!
Ben at Beexpress came and helped me with a leaky boiler. He also explained how it works and if it continued to leak (which it hasn't) what might be plan B. With many plumbers I often feel I am being taken a bit for a ride and I did not feel this with Ben. Thank you!
JennaRae
Posted on 22/11/2017
, work completed 22/11/2017
Recommended
Clean, Courteous and Considerate
Very pleased with BeeXpress. Ben arrived a little late, but provided prompt text message updates to check the timing was ok with us. On arrival, he checked whether he should take off his shoes, to avoid creating a mess in our house. He was very clear in explaining his assessment of what the problem was, and gave a sensible suggestion of how to address the problem while minimizing cost and inconvenience for us. He also advised us on steps we could take to help maximize the likelihood of getting a payout from our insurance, if our problem turns out to be worse than anticipated. Overall, very pleased with his service, and will be calling BeeXpress again next time we have any plumbing needs.
Sagar Shah
Posted on 11/11/2017
, work completed 11/11/2017
Recommended
Great service, thank you.
Pleasant, fast and professional.
Jennifer Linden
Posted on 07/11/2017
, work completed 07/11/2017
Recommended
Excellent job done. Very satisfied
After struggling to get our noisy and badly functioning boiler repaired we decided to replace it. We approached three traders. One produced a price in the stratosphere. BeeXpress and one other were highly competitive but we chose BeeXpress because they were prepared to discuss options and satisfy us that they could provide a good service. Ben and his office colleague were courteous, friendly and helpful throughout. We are very satisfied. B&J, Kenton
Lulucat1
Posted on 16/10/2017
, work completed 16/10/2017
Recommended
Highly Recommend BeeXpress
Our boiler urgently needed a service and a Gas Safety Certificate. I found BeeXpress on the Which? Trusted Traders website and called them. BeeXpress were busy during normal working hours and offered me instead an evening appointment and quoted a competitive price for the work. Ben, the heating engineer, arrived exactly on time and very professionally and skilfully diagnosed a problem with the boiler and carried out the service and the repair. I cannot recommend BeeXpress enough Ben is a real professional and inspires trust and confidence in his work and his judgement, he is also a nice person to have in one’s home. He invoiced me later in the evening the price was exactly as quoted, I will use BeeXpress again.
Peter W
Posted on 05/10/2017
, work completed 05/10/2017
Recommended
Prompt and professional
Well mannered and very helpful was very speedy and courteous.
Yvonne Ann, London
Posted on 29/09/2017
, work completed 29/09/2017
Recommended
Nice work and finish
The trader was friendly, punctual, and carried out the job professionally.
Aase Villadsen
Posted on 25/09/2017
, work completed 25/09/2017
Recommended
Great service
Called to make appointment, polite and efficient to deal with Plumber came on time, diagnosed issue. Went to buy necessary part and fixed it on same day. Trustworthy and reliable. Serious business.
Denman1986
Posted on 18/09/2017
, work completed 18/09/2017
Recommended
Excellent Work
I was impressed by how quickly Ben fitted us into his busy schedule and his friendly, courteous and professional manner. He completed the work professionally (finding the source of a leak in the shower) and effectively and is returning to do more work for us. I was impressed by Ben's can-do approach and the quality of his work and would certainly recommend BeeXpress.
Anne Sheeran
Posted on 04/08/2017
, work completed 04/08/2017
Recommended
Great Work
BeeXpress's work was completely in a highly professional manner with a great degree of attention paid to meeting my expectations and a great emphasis placed on carrying out the work safely and effectively
Jonathan Kaye
Posted on 03/08/2017
, work completed 03/08/2017
Recommended
Prompt and professional
Considerate. Good advice. Job well done.
Martin, London
Posted on 28/07/2017
, work completed 28/07/2017
Recommended
Great service, excellent work, good price
I have used BeeXpress in the past and have always been happy with the quality of service. This recent job was no exception. When my bathroom taps seized up, I decided to get the taps and other bathroom fittings replaced, and had no hesitation in calling BeeXpress to replace them. Now I have lovely new taps and my bathroom looks like new, but what is most important is that I had great advice, a prompt service and courteous workmanship from a plumber who clearly takes pride in his work. I have also recommended Ben at BeeXpress to my Mum, who is in her eighties. It's a big deal to elderly people to have new workmen coming in to their homes and my Mum is delighted with my recommendation; she says he's lovely and has been very pleased with the service. Kate Davies 16/07/17 (job done 12/07/17)
Kate Davies
Posted on 16/07/2017
, work completed 16/07/2017
Recommended
Excellent service as usual
Its not the first time I call Ben and as usual - great experience dealing with. This time i needed something urgent and he didn't disappoint- came around on the same day after hours, many thanks for doing that Ben
Nikolay
Posted on 13/07/2017
, work completed 13/07/2017
Recommended
Great Service
I have used Bee Xpress for a number of different jobs including a boiler replacement and a burst pipe. Ben always provides a clear explanation, the options available and a transparent breakdown of the costs.
Jon Abrams
Posted on 07/07/2017
, work completed 07/07/2017
Recommended
Great plumbing service, thanks.
Ben plumbed in an American Style fridge freezer which was a little complicated since the pipe connection was non-standard.
Which? Trusted Traders Consumer
Posted on 26/06/2017
, work completed 26/06/2017
Recommended
Saved the day
We had a major issue with our boiler. Ben came and saved the day. He was at work in no time and fixed the boiler very swiftly. Great job Ben.
Which? Trusted Traders Consumer
Posted on 01/06/2017
, work completed 01/06/2017
Recommended
Pleasant & clean working
This is the first time that I have used this company, they were pleasant, clean working & I am satisfied with their work.
Jeffrey, Middlesex
Posted on 26/05/2017
, work completed 26/05/2017
Recommended
Great Plumbing Service
We purchased a second hand washing machine and realized it required a hot feed, and ours had been capped by the previous tenants. I called Ben in the morning, and by early afternoon he had removed the cap, installed a tap and plumbed in the machine.
Which? Trusted Traders Consumer
Posted on 26/05/2017
, work completed 26/05/2017
Recommended
Great service!
We have had a lot of different jobs done using Bee Xpress. We have had a boiler replacement and some small jobs. Ben responds quickly to queries and is very friendly in his manner.
Which? Trusted Traders Consumer
Posted on 26/05/2017
, work completed 26/05/2017
Recommended
Professional and reliable
Fixed leaking shower Replaced immersion heater
Which? Trusted Traders Consumer
Posted on 24/05/2017
, work completed 24/05/2017
Recommended
Life Saver
Ben from BeeXpress is a true lifesaver. Our boiler was on the blink and Ben had it up and running the same day. Honestly I've no idea what the problem just that we had no heating or hot water. But Ben was polite and I thought his charges were fair. He explained what the problem was and how much the job would cost. As soon as we had decided to go ahead he went to the shop, bought the parts and had everything sorted within 2 hours. I would be very happy to recommend Ben to anyone who needs a quality heating engineer.
Which? Trusted Traders Consumer
Posted on 20/05/2017
, work completed 20/05/2017
Recommended
Simple, effective and great initiative
I found the director to keep to the times he said he would attend (rare) and his work to be of the highest quality. On the one occasion a brand new part had a mechanical failure he replaced it at no extra cost and did the warranty claim himself. He was clear about the charges before and kept to the budget to the penny. I trust him and I will be giving his details to the property management company I work for to use him. Skillful trustworthy people are hard to come by these day. Very happy customer.
Nathan
Posted on 19/05/2017
, work completed 19/05/2017
Recommended
What a great service.
Ben at BeeXpress really helped out on this repair. I have a old system which requires some TLC and Ben has managed to repair it saving me a lot of money. He is friendly to deal with and very transparent in his pricing. He also always sticks to his quote.
Brian L
Posted on 19/05/2017
, work completed 19/05/2017
Recommended
Excellent
Unblocking a drain. Done fast and cheerfully! Very nice as well
Which? Trusted Traders Consumer
Posted on 19/05/2017
, work completed 19/05/2017
Recommended
Professional Service
One of our toilets wouldn't flush consistently, BeeXpress came at the time agreed and after a thorough investigation resolved the issue quickly and without fuss. I found him to be very professional and efficient.
Which? Trusted Traders Consumer
Posted on 17/05/2017
, work completed 17/05/2017
Recommended
Service with a smile
Ben came to fix our broken boiler. He was chosen based on his location, his quick response time to our call and the excellent recommendations on this site. We've seen him twice now - on both visits he was friendly, flexible, efficient, professional and prompt. I wouldn't hesitate recommending him and BeeXpress. He was happy to come at a time that convenient to us, quickly diagnosed the problem and fixed it. And he was happy to come back when the boiler needed to be looked at again, at no extra charge, as well as being helpful and quick responding to text questions. Thanks, Ben.
AnnaLDN
Posted on 15/05/2017
, work completed 15/05/2017
Recommended
Great Work
Ben at BeeXpress came to replace our tap. Ben did a great job, was polite, friendly and reassuring. I would definitely recommend BeeXpress!
Which? Trusted Traders Consumer
Posted on 15/05/2017
, work completed 15/05/2017
Recommended
Excellent service
Speedy response to my call and very satisfied with the work done
Bridge Lane
Posted on 10/05/2017
, work completed 10/05/2017
Recommended
highly recommended!
changed our kitchen sink taps, and are extremely happy with the job!
Which? Trusted Traders Consumer
Posted on 10/05/2017
, work completed 10/05/2017
Recommended
My review
A job well done, very professional
Which? Trusted Traders Consumer
Posted on 08/05/2017
, work completed 08/05/2017
Recommended
Quick, professional and affordable!!
Boiler diagnosed and repaired
Which? Trusted Traders Consumer
Posted on 08/05/2017
, work completed 08/05/2017
Recommended
Tried and trusted
I have used BeeXpress several times. They are punctual, reliable and honest. The work is done to a high standard. Their ethos is to treat the customer as they would want to be treated. They have always held true to that in my experience. Highly recommended.
manavsohal
Posted on 10/04/2017
, work completed 10/04/2017
Recommended
Great Job!!
Hi Ben did a great job flushing our system and testing all the pipe work to ensure there were no leak. Clean, tidy and pleasant experience!
Which? Trusted Traders Consumer
Posted on 07/04/2017
, work completed 07/04/2017
Recommended
Excellent
We have had Ben a few times and always been extremely happy with his work. He responds immediately and even came over on a Sunday to fix our leaking toilet with a smile! He has also provided excellent advice and professional input when planning a bathroom and separate wc. We would highly recommend B Express !
Which? Trusted Traders Consumer
Posted on 24/03/2017
, work completed 24/03/2017
Recommended
Fantastic, reliable & trustworthy service
An ensuite toilet and main toilet had both stopped working for different reasons. This left no other toilet facilities available and required urgent attention. After seeing positive online reviews I called BeeXpres. The necessary person wasn't available so I left a message and assumed like most plumbers I might get a call in a few days. Instead I received a call from them only a short time later. Given the urgency they squeezed me in at the end of the day well after the normal finishing time. The prices quoted were clear and reasonable. Once he arrived he was very professional and worked quickly to minimise cost. The first toilet was repaired but the second was an issue. He mentioned that a part may need to be ordered but made clear that this would not involve a second call out fee and would all be part of the initial cost. As it was the part wasn't needed and he repaired both toilets within an hour and left everything clean and tidy as he found it. Fantastic professional service. I wouldn't hesitate to call them again for any plumbing needs.
Which? Trusted Traders Consumer
Posted on 20/03/2017
, work completed 20/03/2017
Recommended
Prompt, polite and efficient
Ben turned up promptly (twice) and dealt with my emergency quickly and efficiently despite having to leapfrog over my wife, children, a visitor and my barking (lovely) dog. Stayed to ensure everything was working well despite being late for a wedding! Thanks Ben. Shall be recommending you.
SLT N3
Posted on 16/03/2017
, work completed 16/03/2017
Recommended
quick and efficient
Quick response to heating problem (leaking radiator). Dealt with efficiently and promptly and for reasonable price.
Which? Trusted Traders Consumer
Posted on 15/03/2017
, work completed 15/03/2017
Recommended
Prompt and professional
Ester, London
Posted on 14/03/2017
, work completed 14/03/2017
Recommended
Professional and reliable
I have dealt with BeeXpress on a number of occasion. They were friendly, professional, punctual and competitive every time. 1. I needed a hob installed. This was done the next day. I was clearly explained the cost of installation before I asked them to do the job. 2. I asked for a quote to install a water softener and a magnetic filter. They quote came the next day complete with explanation of the various options. The quote was competitive, especially compared with British Gas. 3. When a radiator leaked on a Friday afternoon, Ben managed to fit us in his busy schedule and fix the issue within a few hours. I would recommend BeeXpress wholeheartedly to anyone. O R
oren32
Posted on 03/03/2017
, work completed 03/03/2017
Recommended
Fast, trust worthy and reliable
Its so refreshing to find a plumber I can trust to do a job well and quickly. I'm a single parent to two young boys and don't feel comfortable with strange men entering our flat. BeeXpress were brilliant. Firstly they came the same day, secondly the plumber was friendly and reassuring. Thirdly, he knew what the problem was straight away, he fixed it and best of all, didn't charge me a fortune. I would so recommend these plumbers!
Samantha Rose
Posted on 02/03/2017
, work completed 02/03/2017
Recommended
fast, reliable, thorough and polite
I wanted to replace a sink in my backroom that was too small and too old. BeeXpress was easy to get hold of, came over promptly and listened to what I wanted. A few days later, he installed the new sink, taps and cabinet quickly and professionally. There was no mess or inconvenience. It was a job well done, done fast, and very good value for money. Highly recommended!
Janine Stein
Posted on 28/02/2017
, work completed 28/02/2017
Recommended
Quick service!
I rang them up and there was someone in my house within 20 minutes...!
RuthCohen
Posted on 24/02/2017
, work completed 24/02/2017
Recommended
Top London Plumber - Very Efficient and Accomodating
Ben was a pleasure to work with from start to finish. He quickly found time to come round to our property, really understand our needs and propose a solution that worked for our flat. He was able to schedule the installation of our boiler on short notice and everything was done to a high standard with minimal fuss. Very impressed and would not hesitate to recommend him to anyone looking for a solid and reliable plumber in London.
davieshe
Posted on 13/02/2017
, work completed 13/02/2017
Recommended
Prompt & reliable
Ben replaced our combi boiler and fitted a new radiator in our house. He answered all our questions patiently and with precision, and we found his quote to be competitive. He proposed and delivered a high-quality solution, and showed great dedication to ensure work was completed on time. Thanks to him we now have a reliable boiler with a 10 year warranty, and have his details on a custom radiator key - which is always handy!
G NW11
Posted on 08/02/2017
, work completed 08/02/2017
Recommended
100% customer satisfaction
We have recently moved into our new house! It was really exciting until we started noticing some little things. The main one was the dismal water pressure to our bathroom. The other really annoying issue was that a small part meant that our shower didn't work. We were recommended BeeXpress and when we found out they were also a Which? Trusted Trader we gave them a call. Ben came round to take a look. He spent some time to really understand our system and even took the time to climb into the loft. Once we received a quote from BeeXpress we booked Ben in and he and a member of his team spent most of the day installing an amazingly powerful pump. Having a shower now is really enjoyable! The next day he returned as he had finally found the part needed for the shower. When I arrived home that Friday afternoon I saw he had even left flowers for us. Customer service was amazing. I called him on his mobile at least 4 times to ask quick questions and each time he answered and gave me very helpful advice. I would highly recommend BeeXpress. They are an absolute credit to the plumbing sector and set a very high standard.
Which? Trusted Traders Consumer
Posted on 01/02/2017
, work completed 01/02/2017
Recommended
excellent work
Our heating was not working properly and our house was very cold. BeeXPress managed to fix the fault and get it working properly.
Which? Trusted Traders Consumer
Posted on 23/01/2017
, work completed 23/01/2017
Recommended
Excellent services at a difficult time of year
I'd been away for New Year and came home to discover that a fault had developed on my boiler and I had no hot water. Being 3rd January I made a number of phone calls and left messages on answerphones across the capital with no response. In desperation I turned to the trusted trader website and rang BeeXpress Plumbing. Ben answered my call, turned up the next day, diagnosed the problem, ordered the part and agreed an appointment with me for the Friday. Everything sorted within 48 hours. Brilliant! I would highly recommend this guy - great customer service, very professional, and excellent work.
beejaytee
Posted on 08/01/2017
, work completed 08/01/2017
Recommended
Excellent Service
Having had quotes from British Gas and other plumbers I chose Ben to install a new Boiler at our house. His quote although not the cheapest was the most thorough and included everything.He turned up punctually and we had our heating and hot water restored in one day- additionally he did not charge for changing a small water tank in the loft which was not compatible with the new boiler. I was quite happy to leave him alone in the house whilst work was being done.I would be very happy to recommend Ben to people looking to install a new boiler.
Peter
Posted on 18/12/2016
, work completed 18/12/2016
Recommended
Outstanding service
I was recommended Bee Express by a friend. I contacted Ben in the evening with a boiler fault- no hot water and heating. He responded to my message within a few minutes and offered to come out that evening. I opted for him to come the next day and he quickly resolved a boiler fault that had flummoxed a previous plumber. Within half an hour my heating and hot water were working again. He took the time to explain the reason for the fault and was kind enough to offer advice on what to do when I replace my radiators. I found him extremely courteous and helpful as well as very efficient and great value for money. I will be recommending him to friends and family having plumbing/ heating issues. Thank you Ben.
Kristen Clatworthy
Posted on 01/12/2016
, work completed 01/12/2016
Recommended
Exelent work, reliable responsive
I picked Ben from Which? Trusted Traders. He was the only one of the 4 I tried to reply. I had an immediate unforeseen issue that was holding up building works. Ben came out within a couple of hours and quoted and came 8AM the next day and fixed it. I have used Ben a couple more times on my house renovation project. He always turns up when he says he will, and does a great job, and keeps to the quote. What you need from a skilled tradesman when you have your own work to do. Always polite, always on time, always keeps his promises,
matthewvel
Posted on 22/11/2016
, work completed 22/11/2016
Recommended
Great plumber and outstanding service
I have used BeeXpress a few times and they are always punctual, on time, honest, tidy and just a great company to carry out works. I would recommend them to anyone. 5 Star!
shully
Posted on 17/11/2016
, work completed 17/11/2016
Recommended
First class service
Excellent customer service and quality of work. Punctual, clean and transparent pricing. Furthermore and excellent after-appointment service was offered when I needed to call Ben as I had a couple of further questions. Highly recommended.
Kippo.Smith
Posted on 10/11/2016
, work completed 10/11/2016
Recommended
Great work, very quick and efficient
My boiler broke leaving us with no central heating or hot water. Ben was able to come round almost immediately, quickly identified the problem and fixed the boiler. He was very transparent, reasonably priced and extremely efficient.
Daniel86
Posted on 28/10/2016
, work completed 28/10/2016
Recommended
Polite, Professional, Honest
New Boiler fitted I travel quite often so when I needed my boiler changed I wanted someone I could trust. I heard of Ben through a friend some time ago and finding that he was part of Which I read some of his review. I was very impressed with them. When he came over to quote I thought he was very polite and trustworthy. I asked for past customers who he had done some work for while they were out of the country and he was able to provide me some names and numbers. After speaking to them and hearing how they had liked Bens work I asked him to install the boiler for us. As Ben is fully insured any doubts in my mind were put to rest. I'm really happy with the level of work Ben has done in my house and have already referred him on to family and friends of mine.
Which? Trusted Traders Consumer
Posted on 20/10/2016
, work completed 20/10/2016
Recommended
Looking for a Good Plumber? then I recommend Bee Express
I've known Ben, the owner from BeeXpress Plumbing and Heating for many years, through Business Networking meetings that we both go to. Ben is honest, trustworthy, and reliable and always uses his wealth of experience and expertise to good use. My mother in law had a plumbing problem at home that other plumbers had been unable to solve, so I called up the BeeXpress office. They, as well as Ben were friendly and helpful. Ben arrived at the time specified, and immediately understood what the problem was and how to solve it. Although he didn't carry the part we needed, he quickly diagnosed what had to be done and arranged to return, once the materials had arrived. On returning, he sorted the issue straight away, put my mother-in -law at ease, and assured her the issue would not return, which it has not. He left the place spotless. I would not hesitate to recommend BeeXpress for their professional expertise, their value for money, their attention to detail, their reliability that your home will not be left in a mess, and their after sales service, making sure you are always happy and that any future maintenance is agreed on the spot to prevent future issues from occurring where possible. Through my networking with Ben, I have heard many colleagues highly praise the services of BeeXpress for helping them as well. Jenny Lamski MD of JRL Consulting
Which? Trusted Traders Consumer
Posted on 20/08/2016
, work completed 20/08/2016
Recommended
Professional, reliable service..with everything explained.
Ben quoted for replacing our central heating boiler. His quote was clear and he answered the few questions I had with simple answers. He and his mate fitted our new boiler and replaced a radiator, fitted new thermostatic valves, and then did a full power flush of the system. They were tidy, courteous and quiet! They got the new system working in one day, and did the power flush and follow-up on day two. When the job was done, Ben explained the operation of the various new features, new pipework, added stop-cock and so on. The best part of having Ben replace our boiler was that we didn't have to worry. He is experienced and knows how to deal with every situation. I have no hesitation in recommending Ben for skill and courtesy.
kleer51
Posted on 03/08/2016
, work completed 03/08/2016
Recommended
Brilliant job
Excellent service - after service. Value for money. No hidden extras.
David, Middlesex
Posted on 29/07/2016
, work completed 29/07/2016
Recommended
Good work and fast
Ben is friendly , his work was tidy and professional . He removed my broken water softener and fit with a stopcock in half an hour. Job well done and thank you.
Carol Liu
Posted on 25/07/2016
, work completed 25/07/2016
Recommended
Polite, Great Communication, Excellent Job.
Very polite, punctual, straightforward and value for money. Very competent in replacing the kitchen sink and taps with brand new ones today. Will recommend to friends and families.
Which? Trusted Traders Consumer
Posted on 14/07/2016
, work completed 14/07/2016
Recommended
Great job
Reliable and efficient. Pleasant to deal with.
Leah sh
Posted on 12/07/2016
, work completed 12/07/2016
Recommended
BExpress - Always exceeding expectations!
We manage a portfolio of apartment blocks in London with demanding clients and tenants who expect a high level of service and attention. BExpress have always exceeded these expectations in undertaking boiler repairs, replacements and maintenance works.
Which? Trusted Traders Consumer
Posted on 01/07/2016
, work completed 01/07/2016
Recommended
Very good job
Very good job. Professional and polite.
Clive, London
Posted on 24/06/2016
, work completed 24/06/2016
Recommended
Very efficient
Ben replied back to my messages very quickly and gave great advice. He came out on the same day and dealt with the problem in an efficient manner without disrupting us from working. Great service and workmanship.
2010-05-09 22:06:43.973
Posted on 01/06/2016
, work completed 01/06/2016
Recommended
Used him before and will again
We have had Ben to do many jobs the last one was a boiler service and radiator valves
Which? Trusted Traders Consumer
Posted on 29/05/2016
, work completed 29/05/2016
Recommended
Very tidy, clean and good.
Was very satisfied and would recommend.
Estelle, London
Posted on 19/05/2016
, work completed 19/05/2016
Recommended
Prompt & professional
Arrived at specified time and work carried out efficiently. Would use this service again.
Betty, Middlesex
Posted on 17/05/2016
, work completed 17/05/2016
Recommended
Very professional job
We are very pleased with the thorough and professional job that Ben and his colleague did in replacing our boiler and hot water cylinder. Beforehand, Ben explained very clearly our options in replacing our boiler and which he thought would be best. He also offered to do the work over a weekend which was very convenient for us. They were very punctual, polite and trustworthy and they cleared up afterwards. During the work Ben discovered we'd had a long standing gas leak which he traced and fixed. The next day he called to check how it was all working and came back very promptly to sort out some minor issues. I'd happily recommend Ben and would use him again for any plumbing jobs.
Andy Coleman
Posted on 12/05/2016
, work completed 12/05/2016
Recommended
Brilliant
Caring, efficient, honest and friendly.
Craig, Hertfordshire
Posted on 10/05/2016
, work completed 10/05/2016
Recommended
Prompt & professional
Was efficient and very helpful.
Irvine, London
Posted on 25/04/2016
, work completed 25/04/2016
Recommended
Very thorough job
Bee Xpress carried out a professional service and would recommend. I had an issue post Bee Xpress's visit which was dealt with and agreed promptly. Would definitely use again.
Sunny Sky
Posted on 01/02/2016
, work completed 01/02/2016
Recommended
Would recommend BeeXpress
Ben arrived on time, was very courteous and knowledgeable - he even informed us on the best way to claim money back on home insurance for his appointment. Although unfortunately not much could be done to fix our problem at this time Ben has promised to keep in touch to see how things develop. Would recommend!
Lyndseywhitey
Posted on 11/01/2016
, work completed 11/01/2016
Recommended
Efficient, prompt, courteous
I have no hesitation in recommending BeeXpress -- they arrived promptly, dealt with the problem quickly and efficiently, and were very polite and friendly. Excellent service!!!
NormGee
Posted on 12/12/2015
, work completed 12/12/2015
Recommended
Service on two boilers
I am happy to recommend BeeXpress for a boiler service. They serviced my two boilers recently with no fuss, a professional attitude and to the price we agreed. I also received a checklist report for both boilers confirming they are running as expected and they are safe. If for any reason I have boiler problems over the winter, Ben at BeeXpress will be the first engineer I'll call.
Site User
Posted on 13/11/2015
, work completed 13/11/2015
Recommended
Beyond helpful
I have used BeeXpress on several occasions, the service and workmanship have been outstanding. Nothing is too much trouble and they went out of their way to fit my 'job' into a time suitable to me. No question - one of London's best plumbing outfits.
Heather, London
Posted on 04/11/2015
, work completed 04/11/2015
Recommended
Very competent and pleasant
Boiler was repaired quickly and at a reasonable price. Nice to work with someone I trust.
Daniel, London
Posted on 01/11/2015
, work completed 01/11/2015
Recommended
Brilliant job & prompt and professional
Fantastic service, always available and comes on time, pleasant and hard working!
Ayelet, London
Posted on 16/10/2015
, work completed 16/10/2015
Recommended
Very professional.
Very efficient and effective plumber and heating engineer. Cleans up after work has been done, and is very polite and pleasant.
Ian, London
Posted on 14/10/2015
, work completed 14/10/2015
Recommended
Excellent service
Very polite and efficient from booking an appointment through to turning up on time, explaining the problem and then resolving it.
Dalia, London
Posted on 20/07/2015
, work completed 20/07/2015
Recommended
Fantastic plumber
An excellent job. Very friendly and professional, I would recommend BeeXpress plumbing.
Emma, London
Posted on 06/07/2015
, work completed 06/07/2015
Recommended
Prompt and professional
Ben was very prompt in coming to provide a quote for a new boiler and carried out the work quickly, efficiently and at a fair price. Would use again
Anita, London
Posted on 05/05/2015
, work completed 05/05/2015
Recommended
Totally recommended!!!
Have used Ben's services several times now and have found him to be reliable, amiable and always willing to go the extra mile to get the job done. On this occasion, our boiler broke down and I called Ben late afternoon. He came round within a couple of hours after stating the price up front. The price was also very reasonable considering such a short notice call. He pinpointed the relevant part he needed to get in order to compete repair. The next morning he got hold of the part and returned to fix the boiler. 2 visits in 24 hours and job done at a fair price. Excellent service!!!
Nina Mor
Posted on 04/05/2015
, work completed 04/05/2015
Recommended
Efficient and reliable.
ben of BeeXpress Plumbing is trustworthy, reliable and efficient. We had a broken toilet which wouldn't flush and needed immediate attention! After calling BeeXpress, I was able to make an appointment for the same day. Ben changed the parts quickly and left everything working and clean. Would definitely recommend!
D, London
Posted on 29/04/2015
, work completed 29/04/2015
Recommended
Highly recommended
Swift, efficient and professional service provided. Would highly recommend BeeXpress.
Joe, London
Posted on 17/04/2015
, work completed 17/04/2015
Recommended
Ben at Beexpress excellent service and results
Our Boiler decided to pack up recently during the cold spell-this was made worse by the fact that I developed a very bad cold and one of the kids has also come down with one too. With no heating and only intermittent hot water, this was a bad situation that needed dealing with ASAP. Beexpress were immediately on the case, giving us an ETA later that day and arriving promptly. Mr Margulies then carried out his checks, gave us his assessment of the problem and gave us a date for his return to fix the problem. After a cancellation in his schedule meaning he was free sooner than expected, he very kindly also came earlier than the agreed date, knowing the gravity of the situation and not wanting anyone else to catch more colds. He carried out the work quickly and efficiently and I am delighted that all is now working again. He was courteous and professional and his rates were also very resonable. I would have no hesitation in recommending his services to anyone and everyone who asks for an excellent plumber.
bwoodari
Posted on 19/03/2015
, work completed 19/03/2015
Recommended
Wonder of wonders! Miracle of miracles!
THE PROBLEM: Intermittent fault with the shower in the loft not working because the gravity pump sometimes worked, sometimes didn't. ATTEMPTED SOLUTIONS: These included changing the pump, adding a vent pipe to the feed, changing the mixer shower thermostatic unit, regularly using plumbers who thought they knew what they were doing, costing us a lot of time and money. PROPOSED SOLUTION: Install a closed hot water system including replacing the hot water cylinder that would deliver high pressure to the hot water supply throughout the house. ATTENDANT RISK: Old pipe works and joints might not stand up to the increased pressure and cause leaks at any part of the house. QUOTED COST: OVER £1200 plus the costs of building work and tiling as a result of breaking the current housing to remove the current cylinder and install a bigger one. THE ACTUAL SOLUTION: Ben of Bee Express could have done all that and charged the same. Instead he invested the time to diagnose exactly why we have this ongoing problem and concluded he could solve it by reducing the cold water pressure on the feed to the loft shower. THE RESULT IS BRILLIANT! Exactly what we have been waiting for over years! A perfectly working supply of hot water in the loft. No breaking up the house. No mess. No leaks. THE COST: The grand total of just £90! THE FUTURE: Bee Express have earned their place as OUR PLUMBER. Thank you Ben, keep up the brilliant work!
Bettabus Minibuses
Posted on 12/03/2015
, work completed 12/03/2015
Recommended
Excellent job
Ben has fitted a new boiler at these premises. He has worked with professionalism and care explaining options and their benefits. He is reliable, trustworthy and capable. I would thoroughly recommend him. You can rely that the job will be done properly.
Esther, London
Posted on 12/03/2015
, work completed 12/03/2015
Recommended
Quick, efficient and well done
Will definitely use BeeXpress again. One call and they came out within 3 hours and solved the drain problem in 20 minutes.
Alan, London
Posted on 28/12/2014
, work completed 28/12/2014
Recommended
Courteous & efficient
Mr Margoks was efficient and effective. He is also a good listener and gave complete attention to the job. We would certainly use him again if needed.
Jonathan, London
Posted on 28/12/2014
, work completed 28/12/2014
Recommended
Excellent Service!
Extremely professional and pleasant to deal with.
Jaime M
Posted on 17/12/2014
, work completed 17/12/2014
Recommended
A perfect gentleman
Ben called ahead and arrived on time. Gave a perfect service without cutting any corners. Professional, pleasant, reasonable and perfectly capable of the contracted work. I hope to use again
wondernokia
Posted on 17/12/2014
, work completed 17/12/2014
Recommended
Great job
Very nice & pleasant to deal with. Prompt service.
Rachel, London
Posted on 17/11/2014
, work completed 17/11/2014
Recommended
My Review
Raphy, London
Posted on 11/11/2014
, work completed 11/11/2014
Recommended
My Review
Which? Trusted Traders Consumer
Posted on 06/11/2014
, work completed 06/11/2014
Recommended
Friendly and professional
Ben from BeeXpress serviced my boiler today, after repairing and servicing it for me (at quite short notice) when it broken down in the middle of last winter. This year I decided to get it serviced before the cold weather sets in, and I was pleased to hear that it all seems fine now. BeeXpress make appointments in good time, charge reasonable prices (today I paid £90 for a thorough boiler check-up), and provide a friendly and professional service - sometimes going above and beyond to make sure you're taken good care of, for which I was extremely grateful when I was freezing last winter! I would definitely recommend them to anybody who lives in their area.
DennyD
Posted on 23/10/2014
, work completed 23/10/2014
Recommended