Ben and the Evohome system he installed are game-changing!
I found Ben through the Honeywell EvoHome register of installers after our original plumber didn't have sufficient controls training and messed it up. After an initial visit and quote, Ben and his colleague repaired the mess and reinstalled it all in one go. I came home to an amazing system that gives us full control over every room in our house, whether underfloor or radiator heated and the hot water. Combining the control of Evohome with the smart meter and display we got free from our utilities supplier, this really is a revolution. My wife and I can also control every part of the house whilst away from home with the phone app, it is incredible. BeeXpress did a quality job installing a modern system precisely, cleanly and quickly. Ben followed up for feedback to check how we were getting along with it. A class act.
Mark Adler
Posted on 08/12/2017
, work completed 08/12/2017
Recommended
Fixed our cold house
Ben came out on a Sunday at short notice when our heating failed on a freezing cold weekend. He found that the pump had failed, went out and got a replacement, fitted it and tested the system to check that all was OK. We’ve used Ben before and, as ever, he was courteous and helpful and we’d recommend his services.
Sue Coleman
Posted on 26/11/2017
, work completed 26/11/2017
Recommended
Finally, a plumber I can trust!
Ben at Beexpress came and helped me with a leaky boiler. He also explained how it works and if it continued to leak (which it hasn't) what might be plan B. With many plumbers I often feel I am being taken a bit for a ride and I did not feel this with Ben. Thank you!
JennaRae
Posted on 22/11/2017
, work completed 22/11/2017
Recommended
Clean, Courteous and Considerate
Very pleased with BeeXpress. Ben arrived a little late, but provided prompt text message updates to check the timing was ok with us. On arrival, he checked whether he should take off his shoes, to avoid creating a mess in our house. He was very clear in explaining his assessment of what the problem was, and gave a sensible suggestion of how to address the problem while minimizing cost and inconvenience for us. He also advised us on steps we could take to help maximize the likelihood of getting a payout from our insurance, if our problem turns out to be worse than anticipated. Overall, very pleased with his service, and will be calling BeeXpress again next time we have any plumbing needs.
Sagar Shah
Posted on 11/11/2017
, work completed 11/11/2017
Recommended
Great service, thank you.
Pleasant, fast and professional.
Jennifer Linden
Posted on 07/11/2017
, work completed 07/11/2017
Recommended
Excellent job done. Very satisfied
After struggling to get our noisy and badly functioning boiler repaired we decided to replace it. We approached three traders. One produced a price in the stratosphere. BeeXpress and one other were highly competitive but we chose BeeXpress because they were prepared to discuss options and satisfy us that they could provide a good service. Ben and his office colleague were courteous, friendly and helpful throughout. We are very satisfied. B&J, Kenton
Lulucat1
Posted on 16/10/2017
, work completed 16/10/2017
Recommended
Highly Recommend BeeXpress
Our boiler urgently needed a service and a Gas Safety Certificate. I found BeeXpress on the Which? Trusted Traders website and called them. BeeXpress were busy during normal working hours and offered me instead an evening appointment and quoted a competitive price for the work. Ben, the heating engineer, arrived exactly on time and very professionally and skilfully diagnosed a problem with the boiler and carried out the service and the repair. I cannot recommend BeeXpress enough Ben is a real professional and inspires trust and confidence in his work and his judgement, he is also a nice person to have in one’s home. He invoiced me later in the evening the price was exactly as quoted, I will use BeeXpress again.
Peter W
Posted on 05/10/2017
, work completed 05/10/2017
Recommended
Prompt and professional
Well mannered and very helpful was very speedy and courteous.
Yvonne Ann, London
Posted on 29/09/2017
, work completed 29/09/2017
Recommended
Nice work and finish
The trader was friendly, punctual, and carried out the job professionally.
Aase Villadsen
Posted on 25/09/2017
, work completed 25/09/2017
Recommended
Great service
Called to make appointment, polite and efficient to deal with Plumber came on time, diagnosed issue. Went to buy necessary part and fixed it on same day. Trustworthy and reliable. Serious business.
Denman1986
Posted on 18/09/2017
, work completed 18/09/2017
Recommended
Excellent Work
I was impressed by how quickly Ben fitted us into his busy schedule and his friendly, courteous and professional manner. He completed the work professionally (finding the source of a leak in the shower) and effectively and is returning to do more work for us. I was impressed by Ben's can-do approach and the quality of his work and would certainly recommend BeeXpress.
Anne Sheeran
Posted on 04/08/2017
, work completed 04/08/2017
Recommended
Great Work
BeeXpress's work was completely in a highly professional manner with a great degree of attention paid to meeting my expectations and a great emphasis placed on carrying out the work safely and effectively
Jonathan Kaye
Posted on 03/08/2017
, work completed 03/08/2017
Recommended
Prompt and professional
Considerate. Good advice. Job well done.
Martin, London
Posted on 28/07/2017
, work completed 28/07/2017
Recommended
Great service, excellent work, good price
I have used BeeXpress in the past and have always been happy with the quality of service. This recent job was no exception. When my bathroom taps seized up, I decided to get the taps and other bathroom fittings replaced, and had no hesitation in calling BeeXpress to replace them. Now I have lovely new taps and my bathroom looks like new, but what is most important is that I had great advice, a prompt service and courteous workmanship from a plumber who clearly takes pride in his work. I have also recommended Ben at BeeXpress to my Mum, who is in her eighties. It's a big deal to elderly people to have new workmen coming in to their homes and my Mum is delighted with my recommendation; she says he's lovely and has been very pleased with the service. Kate Davies 16/07/17 (job done 12/07/17)
Kate Davies
Posted on 16/07/2017
, work completed 16/07/2017
Recommended
Excellent service as usual
Its not the first time I call Ben and as usual - great experience dealing with. This time i needed something urgent and he didn't disappoint- came around on the same day after hours, many thanks for doing that Ben
Nikolay
Posted on 13/07/2017
, work completed 13/07/2017
Recommended
Great Service
I have used Bee Xpress for a number of different jobs including a boiler replacement and a burst pipe. Ben always provides a clear explanation, the options available and a transparent breakdown of the costs.
Jon Abrams
Posted on 07/07/2017
, work completed 07/07/2017
Recommended
Great plumbing service, thanks.
Ben plumbed in an American Style fridge freezer which was a little complicated since the pipe connection was non-standard.
Which? Trusted Traders Consumer
Posted on 26/06/2017
, work completed 26/06/2017
Recommended
Saved the day
We had a major issue with our boiler. Ben came and saved the day. He was at work in no time and fixed the boiler very swiftly. Great job Ben.
Which? Trusted Traders Consumer
Posted on 01/06/2017
, work completed 01/06/2017
Recommended
Pleasant & clean working
This is the first time that I have used this company, they were pleasant, clean working & I am satisfied with their work.
Jeffrey, Middlesex
Posted on 26/05/2017
, work completed 26/05/2017
Recommended
Great Plumbing Service
We purchased a second hand washing machine and realized it required a hot feed, and ours had been capped by the previous tenants. I called Ben in the morning, and by early afternoon he had removed the cap, installed a tap and plumbed in the machine.
Which? Trusted Traders Consumer
Posted on 26/05/2017
, work completed 26/05/2017
Recommended
Great service!
We have had a lot of different jobs done using Bee Xpress. We have had a boiler replacement and some small jobs. Ben responds quickly to queries and is very friendly in his manner.
Which? Trusted Traders Consumer
Posted on 26/05/2017
, work completed 26/05/2017
Recommended
Professional and reliable
Fixed leaking shower Replaced immersion heater
Which? Trusted Traders Consumer
Posted on 24/05/2017
, work completed 24/05/2017
Recommended
Life Saver
Ben from BeeXpress is a true lifesaver. Our boiler was on the blink and Ben had it up and running the same day. Honestly I've no idea what the problem just that we had no heating or hot water. But Ben was polite and I thought his charges were fair. He explained what the problem was and how much the job would cost. As soon as we had decided to go ahead he went to the shop, bought the parts and had everything sorted within 2 hours. I would be very happy to recommend Ben to anyone who needs a quality heating engineer.
Which? Trusted Traders Consumer
Posted on 20/05/2017
, work completed 20/05/2017
Recommended
Simple, effective and great initiative
I found the director to keep to the times he said he would attend (rare) and his work to be of the highest quality. On the one occasion a brand new part had a mechanical failure he replaced it at no extra cost and did the warranty claim himself. He was clear about the charges before and kept to the budget to the penny. I trust him and I will be giving his details to the property management company I work for to use him. Skillful trustworthy people are hard to come by these day. Very happy customer.
Nathan
Posted on 19/05/2017
, work completed 19/05/2017
Recommended
What a great service.
Ben at BeeXpress really helped out on this repair. I have a old system which requires some TLC and Ben has managed to repair it saving me a lot of money. He is friendly to deal with and very transparent in his pricing. He also always sticks to his quote.
Brian L
Posted on 19/05/2017
, work completed 19/05/2017
Recommended