Endorsed by Which?

BeeXpress Plumbing And Heating

4.9

171 Reviews

Opening Hours
Today -
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

BeeXpress is a professional plumbing and heating engineer company based in North West London.

We only employ fully qualified gas engineers who have many years experience to attend to all of your plumbing, heating and gas problems.

We do everything from replacing tap washers to designing and installing heating systems.

We can also advise you on the best Smart Controls to be able to control your heating from your phone.

You won't be shocked by the bill as we charge fair competitive prices and have many repeat customers who are extremely happy with our services and local recommendations. We even offer a guarantee that all costs and charges will be clear and competitive, with nothing hidden or added on at the end.

It’s really important to us that YOU are happy.

We are extremely proud to have been able to register as Which Trusted Traders and will work hard to ensure that you, our customers, believe that we deserve this title.

What we do

  • Plumbers

  • Heating contractors

  • Boiler, central heating and gas engineers

  • Renewable energy

    • Air source heat pumps
  • More Services

    • bolier repairs
    • main water installation
    • install gas cookers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
171 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Outstanding service
Customer Service
Quality
Value
I was recommended Bee Express by a friend. I contacted Ben in the evening with a boiler fault- no hot water and heating. He responded to my message within a few minutes and offered to come out that evening. I opted for him to come the next day and he quickly resolved a boiler fault that had flummoxed a previous plumber. Within half an hour my heating and hot water were working again. He took the time to explain the reason for the fault and was kind enough to offer advice on what to do when I replace my radiators. I found him extremely courteous and helpful as well as very efficient and great value for money. I will be recommending him to friends and family having plumbing/ heating issues. Thank you Ben.
Kristen Clatworthy Posted on 01/12/2016 , work completed 01/12/2016
The trader replied (on 01/12/2016)
Hi Kristen, Thanks for leaving this review. Im really happy that we were able to repair the boiler without needing any extra parts. In the end it was pretty simple to deal with and I hope that your boiler continues working throughout the cold winter we are having:-)
Exelent work, reliable responsive
Customer Service
Quality
Value
I picked Ben from Which? Trusted Traders. He was the only one of the 4 I tried to reply. I had an immediate unforeseen issue that was holding up building works. Ben came out within a couple of hours and quoted and came 8AM the next day and fixed it. I have used Ben a couple more times on my house renovation project. He always turns up when he says he will, and does a great job, and keeps to the quote. What you need from a skilled tradesman when you have your own work to do. Always polite, always on time, always keeps his promises,
matthewvel Posted on 22/11/2016 , work completed 22/11/2016
The trader replied (on 23/11/2016)
Wow! What an amazing review. Thank you so much for choosing us out of all the other companies you could have chosen. Its important to us that we offer our best service and were glad you felt that.
Great plumber and outstanding service
Customer Service
Quality
Value
I have used BeeXpress a few times and they are always punctual, on time, honest, tidy and just a great company to carry out works. I would recommend them to anyone. 5 Star!
shully Posted on 17/11/2016 , work completed 17/11/2016
The trader replied (on 17/11/2016)
Thank you Shully for this great review. We were able to get all you radiators nice and hot as well as make sure your boiler stopped resetting itself by doing a full day Powerflush. Hope you don't have any other plumbing problems to soon but if you do you know who to call :-)
First class service
Customer Service
Quality
Value
Excellent customer service and quality of work. Punctual, clean and transparent pricing. Furthermore and excellent after-appointment service was offered when I needed to call Ben as I had a couple of further questions. Highly recommended.
Kippo.Smith Posted on 10/11/2016 , work completed 10/11/2016
The trader replied (on 11/11/2016)
Thank you for this great review. It was great to meet you. We're very proud customers feel they can write about how happy they are with our services.
Great work, very quick and efficient
Customer Service
Quality
Value
My boiler broke leaving us with no central heating or hot water. Ben was able to come round almost immediately, quickly identified the problem and fixed the boiler. He was very transparent, reasonably priced and extremely efficient.
Daniel86 Posted on 28/10/2016 , work completed 28/10/2016
The trader replied (on 28/10/2016)
Hi, Thank you so much for leaving this great review. Really happy to have been able to sort it out on the same day :-)
Polite, Professional, Honest
Customer Service
Quality
Value
New Boiler fitted I travel quite often so when I needed my boiler changed I wanted someone I could trust. I heard of Ben through a friend some time ago and finding that he was part of Which I read some of his review. I was very impressed with them. When he came over to quote I thought he was very polite and trustworthy. I asked for past customers who he had done some work for while they were out of the country and he was able to provide me some names and numbers. After speaking to them and hearing how they had liked Bens work I asked him to install the boiler for us. As Ben is fully insured any doubts in my mind were put to rest. I'm really happy with the level of work Ben has done in my house and have already referred him on to family and friends of mine.
Which? Trusted Traders Consumer Posted on 20/10/2016 , work completed 20/10/2016
Looking for a Good Plumber? then I recommend Bee Express
Customer Service
Quality
Value
I've known Ben, the owner from BeeXpress Plumbing and Heating for many years, through Business Networking meetings that we both go to. Ben is honest, trustworthy, and reliable and always uses his wealth of experience and expertise to good use. My mother in law had a plumbing problem at home that other plumbers had been unable to solve, so I called up the BeeXpress office. They, as well as Ben were friendly and helpful. Ben arrived at the time specified, and immediately understood what the problem was and how to solve it. Although he didn't carry the part we needed, he quickly diagnosed what had to be done and arranged to return, once the materials had arrived. On returning, he sorted the issue straight away, put my mother-in -law at ease, and assured her the issue would not return, which it has not. He left the place spotless. I would not hesitate to recommend BeeXpress for their professional expertise, their value for money, their attention to detail, their reliability that your home will not be left in a mess, and their after sales service, making sure you are always happy and that any future maintenance is agreed on the spot to prevent future issues from occurring where possible. Through my networking with Ben, I have heard many colleagues highly praise the services of BeeXpress for helping them as well. Jenny Lamski MD of JRL Consulting
Which? Trusted Traders Consumer Posted on 20/08/2016 , work completed 20/08/2016
Professional, reliable service..with everything explained.
Customer Service
Quality
Value
Ben quoted for replacing our central heating boiler. His quote was clear and he answered the few questions I had with simple answers. He and his mate fitted our new boiler and replaced a radiator, fitted new thermostatic valves, and then did a full power flush of the system. They were tidy, courteous and quiet! They got the new system working in one day, and did the power flush and follow-up on day two. When the job was done, Ben explained the operation of the various new features, new pipework, added stop-cock and so on. The best part of having Ben replace our boiler was that we didn't have to worry. He is experienced and knows how to deal with every situation. I have no hesitation in recommending Ben for skill and courtesy.
kleer51 Posted on 03/08/2016 , work completed 03/08/2016
The trader replied (on 03/08/2016)
Thank you so much for this. It was a pleasure to work in someones house when they trust you to carry on and aren't hovering over you all the time. Enjoy your Limescale free taps as well as a new Intergas boiler that is harder to break down than any other boiler on the market :-)
Brilliant job
Customer Service
Quality
Value
Excellent service - after service. Value for money. No hidden extras.
David, Middlesex Posted on 29/07/2016 , work completed 29/07/2016
Good work and fast
Customer Service
Quality
Value
Ben is friendly , his work was tidy and professional . He removed my broken water softener and fit with a stopcock in half an hour. Job well done and thank you.
Carol Liu Posted on 25/07/2016 , work completed 25/07/2016
The trader replied (on 01/08/2016)
Thank you Carol. It was a pleasure working in your house.
Polite, Great Communication, Excellent Job.
Customer Service
Quality
Value
Very polite, punctual, straightforward and value for money. Very competent in replacing the kitchen sink and taps with brand new ones today. Will recommend to friends and families.
Which? Trusted Traders Consumer Posted on 14/07/2016 , work completed 14/07/2016
The trader replied (on 01/08/2016)
Thank you for your comments.
Great job
Customer Service
Quality
Value
Reliable and efficient. Pleasant to deal with.
Leah sh Posted on 12/07/2016 , work completed 12/07/2016
BExpress - Always exceeding expectations!
Customer Service
Quality
Value
We manage a portfolio of apartment blocks in London with demanding clients and tenants who expect a high level of service and attention. BExpress have always exceeded these expectations in undertaking boiler repairs, replacements and maintenance works.
Which? Trusted Traders Consumer Posted on 01/07/2016 , work completed 01/07/2016
Very good job
Customer Service
Quality
Value
Very good job. Professional and polite.
Clive, London Posted on 24/06/2016 , work completed 24/06/2016
Very efficient
Customer Service
Quality
Value
Ben replied back to my messages very quickly and gave great advice. He came out on the same day and dealt with the problem in an efficient manner without disrupting us from working. Great service and workmanship.
2010-05-09 22:06:43.973 Posted on 01/06/2016 , work completed 01/06/2016
The trader replied (on 01/06/2016)
We don't often receive jobs via Facebook messenger so it was very enlightening when you contacted us like that :-) Well done to Ketan on all the awards he's won and the amazing work he does with children.
Used him before and will again
Customer Service
Quality
Value
We have had Ben to do many jobs the last one was a boiler service and radiator valves
Which? Trusted Traders Consumer Posted on 29/05/2016 , work completed 29/05/2016
Very tidy, clean and good.
Customer Service
Quality
Value
Was very satisfied and would recommend.
Estelle, London Posted on 19/05/2016 , work completed 19/05/2016
The trader replied (on 14/06/2016)
Thank you Estelle for recommending us :-)
Prompt & professional
Customer Service
Quality
Value
Arrived at specified time and work carried out efficiently. Would use this service again.
Betty, Middlesex Posted on 17/05/2016 , work completed 17/05/2016
The trader replied (on 14/06/2016)
Thank you Betty. It was very nice to meet you and your husband and be able to help you out.
Very professional job
Customer Service
Quality
Value
We are very pleased with the thorough and professional job that Ben and his colleague did in replacing our boiler and hot water cylinder. Beforehand, Ben explained very clearly our options in replacing our boiler and which he thought would be best. He also offered to do the work over a weekend which was very convenient for us. They were very punctual, polite and trustworthy and they cleared up afterwards. During the work Ben discovered we'd had a long standing gas leak which he traced and fixed. The next day he called to check how it was all working and came back very promptly to sort out some minor issues. I'd happily recommend Ben and would use him again for any plumbing jobs.
Andy Coleman Posted on 12/05/2016 , work completed 12/05/2016
The trader replied (on 12/05/2016)
Hi Andy, Thanks so much for the thoughtful review. It was a pleasure to work in your house.
Brilliant
Customer Service
Quality
Value
Caring, efficient, honest and friendly.
Craig, Hertfordshire Posted on 10/05/2016 , work completed 10/05/2016
The trader replied (on 01/06/2016)
Thank you Craig for your review.
Prompt & professional
Customer Service
Quality
Value
Was efficient and very helpful.
Irvine, London Posted on 25/04/2016 , work completed 25/04/2016
The trader replied (on 01/06/2016)
Thank you for this testimonial
Very thorough job
Customer Service
Quality
Value
Bee Xpress carried out a professional service and would recommend. I had an issue post Bee Xpress's visit which was dealt with and agreed promptly. Would definitely use again.
Sunny Sky Posted on 01/02/2016 , work completed 01/02/2016
The trader replied (on 10/05/2016)
Thank you for this amazing review. It was really enjoyable working in your home.
Would recommend BeeXpress
Customer Service
Quality
Value
Ben arrived on time, was very courteous and knowledgeable - he even informed us on the best way to claim money back on home insurance for his appointment. Although unfortunately not much could be done to fix our problem at this time Ben has promised to keep in touch to see how things develop. Would recommend!
Lyndseywhitey Posted on 11/01/2016 , work completed 11/01/2016
Efficient, prompt, courteous
Customer Service
Quality
Value
I have no hesitation in recommending BeeXpress -- they arrived promptly, dealt with the problem quickly and efficiently, and were very polite and friendly. Excellent service!!!
NormGee Posted on 12/12/2015 , work completed 12/12/2015
Service on two boilers
Customer Service
Quality
Value
I am happy to recommend BeeXpress for a boiler service. They serviced my two boilers recently with no fuss, a professional attitude and to the price we agreed. I also received a checklist report for both boilers confirming they are running as expected and they are safe. If for any reason I have boiler problems over the winter, Ben at BeeXpress will be the first engineer I'll call.
Site User Posted on 13/11/2015 , work completed 13/11/2015