Endorsed by Which?

Berkeley Heating Services Ltd

4.9

51 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

May 2020

About

Berkeley Heating Services Ltd is your local, heating and plumbing company who can take care of all your central heating, gas and plumbing needs.

Forward thinking with traditional values Berkeley Heating Services Ltd offer greener renewable energy solutions too.

Finance options available.

Our office hours are 8am - 5pm however we offer 24 hour emergency call out (displayed as our access hours).

From boiler repairs to bathroom makeovers our experienced engineers at Berkeley Heating Services Ltd have got you covered.

We are fully insured and we guarantee all of our work for twelve months, in addition to any manufacture warranties there may be in place.

With over 30 years' experience in the domestic and commercial plumbing and heating industry, we are well-placed to handle any task, large or small. You can depend on Berkeley Heating Services Ltd to look after your home."

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
  • More Services

    • power flushing. bathroom installations

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
51 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Very happy
Customer Service
Quality
Value
They haved done jobs for me before still not dissapointed and very good team
Which? Trusted Traders Consumer Posted on 16/06/2022 , work completed 31/05/2022
Satisfied customer
Customer Service
Quality
Value
Boiler servicing to boilers in Village Hall. Arrived promptly and carried out all checks and servicing. Very helpful engineer who answered technical queries in a language I could understand. More than satisfied with the work carried out and will continue to use this company
Customer in Kent Posted on 08/11/2021 , work completed 26/10/2021
Lovely work
Customer Service
Quality
Value
Lewis and colleagues turned up on time, relocated and replaced our boiler (and a lot of heating pipes) together with new controls over four days. They were clean and tidy, there were no dramas and we were delighted with the result.
Customer in Greater London Posted on 27/10/2021 , work completed 21/10/2021
Replace water pressure gauge
Customer Service
Quality
Value
I had water pressure gauges replaced. The replacement part was fine but before finishing, the technician didn't check to make sure that all valves were in their correct position and properly closed. Having left the inlet valve not properly closed, the water pressure in the boiler kept on rising -- he could see this and when I questioned it, he said it was the expansion vessel leaking. Being a reasonably knowledgeable person myself, I could not see how this could be the case when everything (except the gauge) was working fine before- I had no problems with the expansion vessel before, and in this repair it wasn't touched at all. However, I monitored the pressure for a couple of days, releasing the pressure manually and then, at additional expense, called in another plumber who knew what he was talking about. He said it was not the pressure vessel and when he tightened the inlet valve, the pressure stabilised and the problem was solved. I eventually got the boiler serviced from him and at a much lower price that what the company had quoted. He did an excellent job. To be honest, I had a very poor experience with your engineer. I am left with the feeling that there was little professionalism in the work carried out, and the technician seemed to be interested in creating more work than was necessary simply to increase the bill!. I have simply lost the trust. I shall not be using your services in the future, nor recommending you to anyone else.....and I could carry on!
Customer in Kent Posted on 06/10/2021 , work completed 01/09/2021
The trader replied (on 13/10/2021)
We are very sorry to hear that you were unhappy with your experience with Berkeley Heating. When you contacted our office you requested a quote for a new pressure gauge which we gave, and you accepted. I believe, when accepting the quote, you asked for a boiler service to be carried out at the same time but then changed your mind and so the appointment reverted to fitting the faulty part. During his visit our engineer pointed out other existing faults with your system which you chose not to have rectified. We are particularly sorry that you did not contact the office as we would/could have resolved your grievance with a telephone conversation or by rescheduling another visit free of charge. Having spoken to the engineer at length we honestly believe there was some confusion on your part as our engineer advised that the expansion vessel needed recharging not replacing. Had your boiler service not been cancelled we would have recharged your expansion vessel as part of the boiler service. We pride ourselves on our workmanship and we care about our clients' experiences which is why we attach a link to this review page on all our invoices. We would like the opportunity to clear up any confusion to alleviate your strong views but as this would involve a lengthy technical conversation, we hope you can contact us at your convenience to allow this explanation to take place.
Domestic Boiler Replacement
Customer Service
Quality
Value
Our back-boiler/radiant heater unit, water storage tank and expansion tank had come to the end of their useful life. The system had been well maintained by Berkeley Heating since we moved into the property some 30 years ago. They advised us of its limited life in 2020. I asked for a quote for a new Combi boiler installation in June of this year 2021. The quote was reasonable and accepted by us and a date for the works was set for the 5th-7th July 2021. My wife having MS sleeps downstairs in a special bed and is attended in the morning by carers who wash and dress her. This caused access problems for the two plumbing engineers who attended promptly on the first day. They were very understanding and without any fuss worked round the issue on each day they were on site. During the installation process, they were quietly efficient with minimal disruption. This, despite the fact that they found some unexpected difficulties caused by the previous owner of the property and a builder I had employed a few years ago. The whole process was completed on time and work areas left clean and tidy. The work would have come in within the original quote had it not been for my request for the change of location for the boiler and the need to replace some old lead piping that was past serviceable life. The additional costs were to be expected and reasonable for the work involved. I have no hesitation in recommending Berkeley Heating as a reliable and friendly family run business.
Roy in Greater London Posted on 16/07/2021 , work completed 07/07/2021
New Boiler
Customer Service
Quality
Value
Very impressed with the speed and efficiency of the installation of my new boiler. Would have no hesitation in recommending Berkley Heating to anyone wanting a professional job done.
Alan in Greater London Posted on 05/05/2021 , work completed 30/04/2021
Satisfied Customer
Customer Service
Quality
Value
Berkeley Heating Services fitted a new combi boiler for us, as the old one was reaching its end of life. The engineer carried out the work quietly and efficiently. His work was neat and his designs and their implementation to overcome minor problems were applaudable. The work lasted two days and at the end of each day Lewis left our property clean and tidy. We will be a returning customer.
Customer in Greater London Posted on 12/03/2021 , work completed 02/03/2021
Plumbing Repair
Customer Service
Quality
Value
Berkeley Heating responded very quickly and had a plumber with us in no time. The young man quickly identified what was causing the leak, made a repair and left everything in very good order. The price for the job was also very reasonable, much less than I feared.
Customer in Greater London Posted on 24/11/2020 , work completed 16/11/2020
Professional, Courteous, Honest and Efficient
Customer Service
Quality
Value
David quickly diagnosed 2 deficiencies within our boiler contributing to an Error (low pressure warning) as well as leaking water. He was prompt, polite and was able to fix the issues in a very professional manner. Another boiler repair firm quoted us double the price. Thank you, David - much appreciated!
Edward in Greater London Posted on 15/11/2020 , work completed 30/10/2020
Servicing of gas boiler and gas fire in Christ Church
Customer Service
Quality
Value
Berkeley Heating installed a new boiler at the church several years ago and also a new gas fire. Since then they have serviced the boiler and the fire annually. A reminder that the service is due is always issued and the appointment is always kept. The firm is always willing to work around any events which may be going on in the church and everyone who meets the staff comments on how helpful and polite they are. Since Berkeley Heating have been servicing our equipment we have experienced absolutely no problems at all.
Customer in Greater London Posted on 14/11/2020 , work completed 02/11/2020
great work
Customer Service
Quality
Value
Reliable, completive pricing. Will be using them again and would not hesitate to recommend them to others. Gas certificate and ball valve change. Was done to agreed schedule and budget. Helpfulness. Nothing went wrong.
Customer in West Sussex Posted on 04/11/2020 , work completed 02/11/2020
Professionalism at its finest
Customer Service
Quality
Value
Installation of new boiler in roof space, and new radiators throughout the house. The work carried out was of the highest standard - attention to smallest detail from start to finish. Such care and neat and tidy workmanship - efficient, well executed and on schedule and budget. Nothing too much trouble and immaculately clean and careful. Site left extremely clean and tidy. Very pleased to recommend Team Berkeley.
Customer in Greater London Posted on 11/08/2020 , work completed 17/07/2020
Service with a Smile
Customer Service
Quality
Value
Always an efficient service, clean and tidy. If I have had any questions, they are answered clearly. Via e-mail, reminded of gas service date and price, along with full details of lockdown precautions being taken by Berkeley Heating, reassuring. With the E.T.A delayed, received an apologetic call with revised time. Much appreciated as this could be very annoying if not advised. A local family service I like to support and would not hesitate to approach for other gas/plumbing work. Berkeley Heating came recommended by friends who had already used their services, pleased with their recommendation.
Customer in Greater London Posted on 02/08/2020 , work completed 12/06/2020
They serviced our heating ,that they installed two years ago .
Customer Service
Quality
Value
Very good work ,neat ,quiet and efficient. Always polite and our heating is what we requested they installed all the radiators and the boiler with no fuss and they are all fully qualified.
Customer in Greater London Posted on 30/07/2020 , work completed 07/07/2020
Have always had excellent service from this company
Customer Service
Quality
Value
Have been a customer for many years. They have supplied and fitted new boilers, radiators and taps etc. and are always efficient, tidy, prompt and friendly.
Customer in Greater London Posted on 04/02/2020 , work completed 20/02/2003
Repair of Gas Heater
Customer Service
Quality
Value
Berkeley Heating service and repair gas appliances at our church. A gas fire kept cutting out. They attended twice, spent a long time trying to find the fault, telephone afterwards to make sure the fault had been remedied. We have used them for years and the service was, as always, prompt and courteous.
Customer in Greater London Posted on 31/01/2020 , work completed 17/01/2020
Excellent service over many years
Customer Service
Quality
Value
I have received excellent customer service and the highest quality workmanship from Dave and his team at Berkeley Heating for over 12 years. They installed a high quality Bathroom and a super Central Heating system for us and have serviced and maintained the Heating System since installation. On the very rare occasions that I have needed support with a problem they have fixed it on the day I contacted them - and with their gold star level contract all parts and labour costs are covered - at a very competitive annual charge. Berkeley are always my "go to" provider for anything related to Plumbing and Heating and now that they have expanded into the wider building trade I will seek their advice with any other projects. I have recommended Berkeley to friends and family and have no hesitation in recommending them to anyone needing the services that they provide.
Customer in Kent Posted on 30/01/2020 , work completed 29/01/2020
Tap Replacement
Customer Service
Quality
Value
Leaking hot taps in the kitchen and bathroom were replaced with new mixer units. This was not a simple job as the plumbing in the property is dated and in need of an upgrade. However to make life easier for the future, two isolation valves were installed in the loft to the cold water tank so that non -mains supply could be shut off allowing future plumbing to be carried out more easily or in the event of an emergency, such as a pipe leak. The work was carried out promptly, courteously and in a timely manner. I have been a customer of Berkley Heating for more than 20 years and have my central heating serviced each year by them. I have no hesitation in recommending them to anyone. I am currently considering a new central heating system and will be using them for this work too.
Customer in Greater London Posted on 30/01/2020 , work completed 23/01/2020
Excellent quality of work and exceptional customer service.
Customer Service
Quality
Value
The work involved the removal of the old combination boiler and the installation of a new boiler with immersion heater water tank. I was looking forward to the work being done because I had been fully involved in the process of choosing the product to begin with. No rush nor pressure, just helpful advice. The work was done according to the agreed schedule and budget. What made the trader stand out? I chose this company because it was local and had been going for a good few years with positive reviews. The customer service was reliable and reassuring at all times. All the tradesmen were courteous and helpful. Good customer service is an absolute "must have" with me! :) Nothing has gone wrong at all but I know that I will have reliable after-care service if it does. I would recommend Berkeley Heating without any hesitations at all.
Customer in Greater London Posted on 24/01/2020 , work completed 15/01/2020
New radiators and valves
Customer Service
Quality
Value
Three new radiators and thermostatic valves fitted to all radiators, and boiler serviced. Work was completed efficiently and professionally according to quote. Items needing explanation were explained politely and thoroughly. James and Lewis were pleasant and friendly. They vacuumed any debris remaining and left the system in good working order. Very satisfied with service.
Customer in Bexley Posted on 24/10/2019 , work completed 15/10/2019
Great workmanship
Customer Service
Quality
Value
Couldn't be happier with the service I received from Berkley heating,I had an old back boiler removed and replaced with a new condensing boiler in the loft.The engineers were fantastic,in their attitude and with in the work carried out,they were very polite and always cleaned up after each day's work,highly recommend.
Mark, Shooters Hill Posted on 15/08/2019 , work completed 15/08/2019
Installation of replacement boiler
Customer Service
Quality
Value
The team of Lewis and James arrived promptly just before 9am to deal with the removal of our existing boiler and install the like for like replacement. They were very polite and courteous and, although the job was scheduled to take a possible 2 days, worked hard and efficiently to complete the work in the day. The house was left clean and tidy and all debris caused by the work was removed. Based on our previous experience of Berkeley Heating and the very efficient job by Lewis and James we would be willing to recommend Berkeley Heating.
Customer in Bexley Posted on 13/08/2019 , work completed 07/08/2019
Good job
Customer Service
Quality
Value
Truly professional heating engineers. Installed my boiler, shower system and new flue cleanly and efficiently. As I am registered disabled, the friendly helpful engineers were especially appreciated. I have used this company for over 20 years and have nothing but praise for it.
Maureen Posted on 26/07/2019 , work completed 19/07/2019
Excellent work
Customer Service
Quality
Value
Complete installation of combi boiler to replace my old system, including immersion tank. Excellent work.
Dennis, Kent Posted on 24/07/2019 , work completed 24/07/2019
Highest professional standards
Customer Service
Quality
Value
Dave has worked with us before and was subsequently recommended to my mother and a neighbour for larger scale works. Exemplary time keeping, communication, tidy work and jobs well done. So good to have found someone reliable and trustworthy.
Nick B Posted on 22/07/2019 , work completed 17/07/2019
Quick fire solution
Customer Service
Quality
Value
Excellent service. not used the company before and call made at 11am to report malfunction and attended/rectified by 3pm. Very helpful and obviously very flexible with their labour resources.
Customer in Greater London Posted on 24/06/2019 , work completed 19/06/2019
Excellent work and very prompt
Customer Service
Quality
Value
I would like to say that the Berkeley team were all very polite and professional. They worked speedily but accurately and left my home clean and tidy. I now have a boiler that works.
Customer in Greater London Posted on 21/06/2019 , work completed 18/06/2019
Professional and efficient.
Customer Service
Quality
Value
I called Berkeley Heating at 8.15 am to ask for a repair to my boiler. Dave Booker arrived at 13.15. Just as he said he would. He diagnosed the problem immediately (a stuck pump). Carried out the release.Tested all round and at my request checked the timing programmes. Hugh relief to have the system back in operation. Thank you Dave. Dave is an extremely pleasant man and a thoroughly professional engineer. Highly recommended.
Customer in Kent Posted on 10/05/2019 , work completed 10/05/2019
Professional and helpful.
Customer Service
Quality
Value
Berkeley installed a new shower and cubicle. They were professional and clean and tidy with clear instructions as to when I could start using. A very neat job.
Laura, Kent Posted on 25/04/2019 , work completed 25/04/2019
Honest and reliable
Customer Service
Quality
Value
Replace existing boiler with new model. Work schedule progressed exactly as planned. Fitters were polite, careful and thorough. This is not the first time I have used this company and I'm fussy!
R, London Posted on 01/04/2019 , work completed 01/04/2019
Excellent job.
Customer Service
Quality
Value
The two installers arrived punctually. They helped clear the area where they needed to work. They removed the old boiler and replaced with new quickly and efficiently and did an excellent job of clearing up. Were cheerful and polite.
Gillian, London Posted on 21/01/2019 , work completed 21/01/2019
Replacement Boiler
Customer Service
Quality
Value
My boiler had failed so needed a replacement quickly as the weather was particularly cold, Berkeley Heating Services was recommended by my service engineer. It was decided to swap the positions of my boiler and hot water tank and to fit a mains pressure system with a unvented hot water storage cylinder, alterations were also made for high flow connection to my existing water softener and to change the processor box on my Aqualisa Quartz Shower to un-pumped. This was all carried out very efficiently by the heating engineers who I trusted with the keys to my house as I couldn't always be at home for 9am when they started. I have no hesitation in recommending Berkeley Heating Services for any work of this nature
Customer in Greater London Posted on 20/01/2019 , work completed 18/01/2019
Highly recommended
Customer Service
Quality
Value
We have used Berkeley Heating Services for many years and have always found them most pleasant in manner and clean and efficient in practice. We would have no hesitation in recommending them to anyone.
Arthur, London Posted on 18/10/2018 , work completed 18/10/2018
Reliable
Customer Service
Quality
Value
Berkeley Heating have serviced my heating system and gas fire for many years. They are punctual, reliable and very helpful.
Marion, Kent Posted on 11/10/2018 , work completed 11/10/2018
Helpful and pleasant
Customer Service
Quality
Value
Very helpful and pleasant, arrived on time, work was carried out quickly.
Delia, Kent Posted on 01/10/2018 , work completed 01/10/2018
My review
Customer Service
Quality
Value
Work completed promptly and on time.
George, Kent Posted on 18/09/2018 , work completed 18/09/2018
Prompt & professional service
Customer Service
Quality
Value
Prompt, professional boiler service. Checked everything before leaving. Fast service. I would recommend them.
June, Kent Posted on 12/09/2018 , work completed 12/09/2018
An excellent job by efficient and reliable engineers
Customer Service
Quality
Value
A friendly, reliable and efficient service. We have been with Berkeley Heating for all heating and plumbing services for over 20 years.
Irene, Kent Posted on 05/09/2018 , work completed 05/09/2018
usual efficient service
Customer Service
Quality
Value
Boiler annual check. Done to agreed schedule & budget, yes, all a ok. Nothing went wrong, usual efficient service.
George, Kent Posted on 03/09/2018 , work completed 03/09/2018
Excellent Service
Customer Service
Quality
Value
A very efficient and professional service. To time and thorough. Very courteous and pleasant. An excellent boiler service.
Forrester Posted on 29/08/2018 , work completed 29/08/2018
New bathroom.
Customer Service
Quality
Value
Good tidy job, with excellent result. I would be very pleased to recommend this company.
David, Kent Posted on 07/08/2018 , work completed 07/08/2018
Very good service
Customer Service
Quality
Value
The company have always given a very good service.
Which? Trusted Traders Consumer Posted on 26/07/2018 , work completed 26/07/2018
Professional
Customer Service
Quality
Value
Excellent service, cannot fault anything.
Valerie, Kent Posted on 18/07/2018 , work completed 18/07/2018
Professional
Customer Service
Quality
Value
Radiator fitted back on to wall after decorating room. Excellent service.
Linda, Kent Posted on 25/04/2018 , work completed 25/04/2018
My review
Customer Service
Quality
Value
Prompt professional first class
T, Kent Posted on 16/08/2017 , work completed 16/08/2017
At last a decent plumber
Customer Service
Quality
Value
After having experienced several awful plumbers, Berkeley were recommended by 2 friends. Needless to say I was very sceptical but to my delight Geoff was very professional & helpful and I have signed up for next year.
S, Kent Posted on 07/06/2017 , work completed 07/06/2017
Good, reliable service.
Customer Service
Quality
Value
We have used this company for many years, including the installation of a new boiler. The engineer, Geoff Brooker, has been totally reliable, friendly, and his work is of the highest standard. He comes highly recommended.
Stanley, Kent Posted on 06/06/2017 , work completed 06/06/2017
Excellent job
Customer Service
Quality
Value
Perfect job, always professional and friendly service.
David, Kent Posted on 23/05/2017 , work completed 23/05/2017
Lovely people and reliable who look after you.
Customer Service
Quality
Value
I was worried about the boiler, and came around and checked everything within an hour from my first contact. They ensured me that everything was alright. As I have an ongoing service contract with them they service the central heating and boiler for the past 20 years or so. Really lovely people that you can rely on to come around when you are in need.
Which? Trusted Traders Consumer Posted on 11/04/2017 , work completed 11/04/2017
Happy customers
Customer Service
Quality
Value
they have put a new bathroom put in. They have also replaced our boiler and put new central heating in over the years. We have used them for many years as they are very reliable. We would recommend them.
Which? Trusted Traders Consumer Posted on 13/10/2016 , work completed 13/10/2016
100% Satisfied
Customer Service
Quality
Value
Annual servicing boiler and heating system. They installed this in the first place. Really good at what they do, I can 't fault and if I have a problem they would be here the next day. Totally satisfactory workmanship. I have got nothing bad to say about them.
Which? Trusted Traders Consumer Posted on 19/08/2016 , work completed 19/08/2016