Berkeley Heating Services Ltd

Boiler servicing to boilers in Village Hall. Arrived promptly and carried out all checks and servicing. Very helpful engineer who answered technical queries in a language I could understand. More than satisfied with the work carried out and will continue to use this company

Lewis and colleagues turned up on time, relocated and replaced our boiler (and a lot of heating pipes) together with new controls over four days. They were clean and tidy, there were no dramas and we were delighted with the result.

I had water pressure gauges replaced. The replacement part was fine but before finishing, the technician didn't check to make sure that all valves were in their correct position and properly closed. Having left the inlet valve not properly closed, the water pressure in the boiler kept on rising -- he could see this and when I questioned it, he said it was the expansion vessel leaking. Being a reasonably knowledgeable person myself, I could not see how this could be the case when everything (except the gauge) was working fine before- I had no problems with the expansion vessel before, and in this repair it wasn't touched at all. However, I monitored the pressure for a couple of days, releasing the pressure manually and then, at additional expense, called in another plumber who knew what he was talking about. He said it was not the pressure vessel and when he tightened the inlet valve, the pressure stabilised and the problem was solved. I eventually got the boiler serviced from him and at a much lower price that what the company had quoted. He did an excellent job. To be honest, I had a very poor experience with your engineer. I am left with the feeling that there was little professionalism in the work carried out, and the technician seemed to be interested in creating more work than was necessary simply to increase the bill!. I have simply lost the trust. I shall not be using your services in the future, nor recommending you to anyone else.....and I could carry on!

Our back-boiler/radiant heater unit, water storage tank and expansion tank had come to the end of their useful life. The system had been well maintained by Berkeley Heating since we moved into the property some 30 years ago. They advised us of its limited life in 2020. I asked for a quote for a new Combi boiler installation in June of this year 2021. The quote was reasonable and accepted by us and a date for the works was set for the 5th-7th July 2021. My wife having MS sleeps downstairs in a special bed and is attended in the morning by carers who wash and dress her. This caused access problems for the two plumbing engineers who attended promptly on the first day. They were very understanding and without any fuss worked round the issue on each day they were on site. During the installation process, they were quietly efficient with minimal disruption. This, despite the fact that they found some unexpected difficulties caused by the previous owner of the property and a builder I had employed a few years ago. The whole process was completed on time and work areas left clean and tidy. The work would have come in within the original quote had it not been for my request for the change of location for the boiler and the need to replace some old lead piping that was past serviceable life. The additional costs were to be expected and reasonable for the work involved. I have no hesitation in recommending Berkeley Heating as a reliable and friendly family run business.

Very impressed with the speed and efficiency of the installation of my new boiler. Would have no hesitation in recommending Berkley Heating to anyone wanting a professional job done.

Berkeley Heating Services fitted a new combi boiler for us, as the old one was reaching its end of life. The engineer carried out the work quietly and efficiently. His work was neat and his designs and their implementation to overcome minor problems were applaudable. The work lasted two days and at the end of each day Lewis left our property clean and tidy. We will be a returning customer.

Berkeley Heating responded very quickly and had a plumber with us in no time. The young man quickly identified what was causing the leak, made a repair and left everything in very good order. The price for the job was also very reasonable, much less than I feared.

David quickly diagnosed 2 deficiencies within our boiler contributing to an Error (low pressure warning) as well as leaking water. He was prompt, polite and was able to fix the issues in a very professional manner. Another boiler repair firm quoted us double the price. Thank you, David - much appreciated!

Berkeley Heating installed a new boiler at the church several years ago and also a new gas fire. Since then they have serviced the boiler and the fire annually. A reminder that the service is due is always issued and the appointment is always kept. The firm is always willing to work around any events which may be going on in the church and everyone who meets the staff comments on how helpful and polite they are. Since Berkeley Heating have been servicing our equipment we have experienced absolutely no problems at all.

Reliable, completive pricing. Will be using them again and would not hesitate to recommend them to others. Gas certificate and ball valve change. Was done to agreed schedule and budget. Helpfulness. Nothing went wrong.

Installation of new boiler in roof space, and new radiators throughout the house. The work carried out was of the highest standard - attention to smallest detail from start to finish. Such care and neat and tidy workmanship - efficient, well executed and on schedule and budget. Nothing too much trouble and immaculately clean and careful. Site left extremely clean and tidy. Very pleased to recommend Team Berkeley.

Always an efficient service, clean and tidy. If I have had any questions, they are answered clearly. Via e-mail, reminded of gas service date and price, along with full details of lockdown precautions being taken by Berkeley Heating, reassuring. With the E.T.A delayed, received an apologetic call with revised time. Much appreciated as this could be very annoying if not advised. A local family service I like to support and would not hesitate to approach for other gas/plumbing work. Berkeley Heating came recommended by friends who had already used their services, pleased with their recommendation.

Very good work ,neat ,quiet and efficient. Always polite and our heating is what we requested they installed all the radiators and the boiler with no fuss and they are all fully qualified.

Have been a customer for many years. They have supplied and fitted new boilers, radiators and taps etc. and are always efficient, tidy, prompt and friendly.

Berkeley Heating service and repair gas appliances at our church. A gas fire kept cutting out. They attended twice, spent a long time trying to find the fault, telephone afterwards to make sure the fault had been remedied. We have used them for years and the service was, as always, prompt and courteous.

I have received excellent customer service and the highest quality workmanship from Dave and his team at Berkeley Heating for over 12 years. They installed a high quality Bathroom and a super Central Heating system for us and have serviced and maintained the Heating System since installation. On the very rare occasions that I have needed support with a problem they have fixed it on the day I contacted them - and with their gold star level contract all parts and labour costs are covered - at a very competitive annual charge. Berkeley are always my "go to" provider for anything related to Plumbing and Heating and now that they have expanded into the wider building trade I will seek their advice with any other projects. I have recommended Berkeley to friends and family and have no hesitation in recommending them to anyone needing the services that they provide.

Leaking hot taps in the kitchen and bathroom were replaced with new mixer units. This was not a simple job as the plumbing in the property is dated and in need of an upgrade. However to make life easier for the future, two isolation valves were installed in the loft to the cold water tank so that non -mains supply could be shut off allowing future plumbing to be carried out more easily or in the event of an emergency, such as a pipe leak. The work was carried out promptly, courteously and in a timely manner. I have been a customer of Berkley Heating for more than 20 years and have my central heating serviced each year by them. I have no hesitation in recommending them to anyone. I am currently considering a new central heating system and will be using them for this work too.

The work involved the removal of the old combination boiler and the installation of a new boiler with immersion heater water tank. I was looking forward to the work being done because I had been fully involved in the process of choosing the product to begin with. No rush nor pressure, just helpful advice. The work was done according to the agreed schedule and budget. What made the trader stand out? I chose this company because it was local and had been going for a good few years with positive reviews. The customer service was reliable and reassuring at all times. All the tradesmen were courteous and helpful. Good customer service is an absolute "must have" with me! :) Nothing has gone wrong at all but I know that I will have reliable after-care service if it does. I would recommend Berkeley Heating without any hesitations at all.

Three new radiators and thermostatic valves fitted to all radiators, and boiler serviced. Work was completed efficiently and professionally according to quote. Items needing explanation were explained politely and thoroughly. James and Lewis were pleasant and friendly. They vacuumed any debris remaining and left the system in good working order. Very satisfied with service.

Couldn't be happier with the service I received from Berkley heating,I had an old back boiler removed and replaced with a new condensing boiler in the loft.The engineers were fantastic,in their attitude and with in the work carried out,they were very polite and always cleaned up after each day's work,highly recommend.

The team of Lewis and James arrived promptly just before 9am to deal with the removal of our existing boiler and install the like for like replacement. They were very polite and courteous and, although the job was scheduled to take a possible 2 days, worked hard and efficiently to complete the work in the day. The house was left clean and tidy and all debris caused by the work was removed. Based on our previous experience of Berkeley Heating and the very efficient job by Lewis and James we would be willing to recommend Berkeley Heating.

Truly professional heating engineers. Installed my boiler, shower system and new flue cleanly and efficiently. As I am registered disabled, the friendly helpful engineers were especially appreciated. I have used this company for over 20 years and have nothing but praise for it.

Dave has worked with us before and was subsequently recommended to my mother and a neighbour for larger scale works. Exemplary time keeping, communication, tidy work and jobs well done. So good to have found someone reliable and trustworthy.

Excellent service. not used the company before and call made at 11am to report malfunction and attended/rectified by 3pm. Very helpful and obviously very flexible with their labour resources.

I would like to say that the Berkeley team were all very polite and professional. They worked speedily but accurately and left my home clean and tidy. I now have a boiler that works.

I called Berkeley Heating at 8.15 am to ask for a repair to my boiler. Dave Booker arrived at 13.15. Just as he said he would. He diagnosed the problem immediately (a stuck pump). Carried out the release.Tested all round and at my request checked the timing programmes. Hugh relief to have the system back in operation. Thank you Dave. Dave is an extremely pleasant man and a thoroughly professional engineer. Highly recommended.

My boiler had failed so needed a replacement quickly as the weather was particularly cold, Berkeley Heating Services was recommended by my service engineer. It was decided to swap the positions of my boiler and hot water tank and to fit a mains pressure system with a unvented hot water storage cylinder, alterations were also made for high flow connection to my existing water softener and to change the processor box on my Aqualisa Quartz Shower to un-pumped. This was all carried out very efficiently by the heating engineers who I trusted with the keys to my house as I couldn't always be at home for 9am when they started. I have no hesitation in recommending Berkeley Heating Services for any work of this nature

A very efficient and professional service. To time and thorough. Very courteous and pleasant. An excellent boiler service.