Endorsed by Which?

Bews Electrical Ltd

4.9

116 Reviews

Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

We are a family run business specialising in sales and repairs of quality domestic kitchen appliances.

With over 30 years experience we have professionally trained engineers to look after your appliances.

Please see the service coverage map for the main towns and surrounding areas which we cover for home visits.

We also pride ourselves on our customer service with fully trained staff to assist you if you're looking for a new appliance whether freestanding or integrated including, washing machines, tumble dryers, fridge freezers, dishwashers, waste disposals, ovens, hobs, microwaves, vacuum cleaners and their relevant spares and accessories.

We also have Facebook page which we regularly update with current promotions running in store.

What we do

  • Appliance repairs and servicing

    • Washing machines
    • Tumble dryers
    • Dishwashers
    • Fridges and freezers
    • Ovens
  • More Services

    • sales of kitchen appliances from washing machines to ovens

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
116 reviews
Customer Service
4.9
Quality
5.0
Value
4.9
Sort by
FAN REPLACEMENT
Customer Service
Quality
Value
We had a noisy fan on our microwave. After an initial inspection it was agreed to fit a replacement fan under warrantee. A few days later the fitter arrived with the new fan which he fitted efficiently and he also took the opportunity to update the software in the machine. No fuss all round first class service.
Customer in Central Bedfordshire Posted on 18/03/2024 , work completed 13/03/2024
The trader replied (on 22/03/2024)
Thank you so much for your review. We are pleased we could be of service and we hope to deal with you again in the future.
All things electrical
Customer Service
Quality
Value
Telephone response was very pleasant and helpful. Job done quickly and efficiently by two engineers who couldn't have been nicer.
Customer in Hertfordshire Posted on 28/06/2023 , work completed 12/06/2023
The trader replied (on 30/06/2023)
Thank you so much for the feedback and for taking the time to leave a review.
Replacement washing machine
New washing machine to replace our very old Bosch machine which was now leaking. The lady at Bews recommended a Miele model ref WED325 which would suit our needs as my wife did not want too many washing options ie just a basic model. She also said there was a £100 cash back offer on with Miele and a free 6 month washing detergent supply so have just applied for it but the free washing detergent offer is now not available - so a little disappointed with that! It was installed by Robert who was very good and efficient bearing in mind the old one had not been moved out for years and then after the new installation ran through all the washing options for us etc. Haven't used it yet with washing - just tested it empty but big day tomorrow!
Customer in Central Bedfordshire Posted on 14/06/2023 (Reviewer did not use service)
The trader replied (on 26/06/2023)
Good morning, thank you for taking the time to review our service, it is greatly appreciated. The 6 month supply of detergent was available on the other model we were discussing (the autodos model) as the detergent supplied is only for use with a Twindos model which the WED325 is not. We hope you enjoy using the machine and should you encounter any issues please don't hesitate to get in touch with us.
Excellent service
Customer Service
Quality
Value
Good communication, friendly team, and successful repair of my microwave. I would recommend them and happily use them again.
Customer in Cambridgeshire Posted on 20/03/2023 , work completed 13/03/2023
The trader replied (on 22/03/2023)
Thank you for your lovely review!
excellent service
Customer Service
Quality
Value
I have used Bews Electrical for over 20 years which is testament itself to the service they provide. My freezer stopped working and they realised that a prompt replacement was required. The back office was excellent in telling me the various options and ordering asap. I eventually ordered a side-by-side and the installation was also excellent. In summary, I have found that the advice I get from Bews Electrical is excellent, their prices are competitive as they install, their engineers who install are well trained and friendly. I have no hesitation in recommending them as I have never had any issue in 20 plus years. They are my Go-To electrical supplier for quality products.
Customer in Bedford Posted on 17/03/2023 , work completed 15/02/2023
The trader replied (on 22/03/2023)
We are glad to hear of your experience with us, thank you for taking the time the review our service!
Experienced professionals
Customer Service
Quality
Value
The engineer contacted me to give and ETA and arrived on the pre-estimated time. he was very experienced and knowledgeable about Miele products. The repair to my appliance was completed efficiently and completely resolved the problem.
Customer in Suffolk Posted on 13/03/2023 , work completed 06/03/2023
The trader replied (on 22/03/2023)
Glad we could be of help! Thank you for the 5 star review
Repair of Miele Dishwasher - Broken door spring
Customer Service
Quality
Value
Our Miele dishwasher is 21 years old so it should perhaps be no surprise when the spring that controls the door opening and closing suddenly disconnected one day. The dishwasher still functioned fine but great care was needed when opening and closing the door. Mr Bews himself came to do the repair and clearly knew exactly what he was doing - the repair did involve moving the machine out from under the worktop and opening the outer panels so it took a little time for a fairly simple replacement of the part. He then took great care to set the machine up again and restore it to its position. We have had previous experience of Bews Electrical when our tumble dryer (also 20 years old) needed replacement and were equally happy with the service on that occasion. We can thoroughly recommend them as a company.
Customer in Hertfordshire Posted on 11/03/2023 , work completed 06/03/2023
The trader replied (on 14/03/2023)
Thank you for your kind words! We pride ourselves on the care we take of our customers appliances so we are pleased to hear you have experienced this.
Washing machine repair
Customer Service
Quality
Value
Very good service arrived at the time agreed cleaned up very well after completing the repairs will use this company again.
Customer in Central Bedfordshire Posted on 09/03/2023 , work completed 06/03/2023
The trader replied (on 10/03/2023)
Thank you for your review, we are glad we could be of service!
Great service as always
Customer Service
Quality
Value
We started using Bews when we needed our washer machine repaired at the old house. Since then we've purchased a few Miele products from them and they've been out for a few repairs. The team are all very helpful and friendly. This time round, Peter was removing & replacing a fully integrated dishwasher. He took the time to make sure everything was working and demonstrated the unit before leaving. A very different experience to ordering and the unit just left for you to unbox and sort out for yourself.. When another product needs replacing, I'll be contacting Bews first!
Customer in Cambridgeshire Posted on 03/02/2023 , work completed 27/01/2023
The trader replied (on 06/02/2023)
Thank you so much for the lovely feedback. If you need any help or advice regarding your new machine, please don't hesitate to contact us. We hope you enjoy!
Bews are great
Customer Service
Quality
Value
We were referred to Bews by a friend who has used them for many years. All the team are helpful and responsive and a pleasure to deal with. No more so than the man himself, Peter Bews. We had 3 appliances installed and one to come. Peter was able to work around the quirks of our kitchen and find a solution. Definitely recommend the Bews team.
Damian in Central Bedfordshire Posted on 28/01/2023 , work completed 20/01/2023
The trader replied (on 31/01/2023)
Thank you very much for the review Damian, we hope you enjoy your new Miele appliances!