Endorsed by Which?

Bews Electrical Ltd

4.9

173 Reviews

Opening Hours
Today -
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

We are a family run business specialising in sales and repairs of quality domestic kitchen appliances.

With over 30 years experience we have professionally trained engineers to look after your appliances.

Please see the service coverage map for the main towns and surrounding areas which we cover for home visits.

We also pride ourselves on our customer service with fully trained staff to assist you if you're looking for a new appliance whether freestanding or integrated including, washing machines, tumble dryers, fridge freezers, dishwashers, waste disposals, ovens, hobs, microwaves, vacuum cleaners and their relevant spares and accessories.

We also have Facebook page which we regularly update with current promotions running in store.

What we do

  • Appliance repairs and servicing

    • Washing machines
    • Tumble dryers
    • Dishwashers
    • Fridges and freezers
    • Ovens
  • More Services

    • sales of kitchen appliances from washing machines to ovens

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
173 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Very nice
Customer Service
Quality
Value
It was nice to have a very friendly chap to put my washing machine in, explained everything about it to me, very happy.
Customer in Hertfordshire Posted on 10/01/2025 , work completed 24/12/2002
The trader replied (on 15/01/2025)
Thank you for taking the time to leave us a review. It is greatly appreciated.
Excellent and very efficient work done with great courtesy.
Customer Service
Quality
Value
Excellent and very efficient work done with great courtesy. It would have been helpful to have more precision over arrival times from the office. I would highly recommend the service.
Customer in Cambridgeshire Posted on 14/11/2024 , work completed 29/10/2024
The trader replied (on 15/01/2025)
Unfortunately due to the nature of our work with regards to the traffic and the altercations that our engineers often face when working on an appliance, we are unable to provide accurate time slots. Nevertheless, thank you for taking the time to leave us a review and we hope to deal with you again in the future.
Fantastic!
Customer Service
Quality
Value
The engineer arrived promptly and was courteous and efficient. I would definitely use this company again
Customer in Central Bedfordshire Posted on 13/11/2024 , work completed 04/11/2024
The trader replied (on 15/01/2025)
Thank you for the 5* review!
Excellent service
Customer Service
Quality
Value
Bews Electrical was the Miele partner company offered to me by the Miele help desk. The Bews team, from booking my appointment through to fault diagnosis and repair, were extremely professional with a friendly approach to customer service. I would highly recommend the ‘Bews experience’!
Customer in Hertfordshire Posted on 12/11/2024 , work completed 12/11/2024
The trader replied (on 15/01/2025)
Thank you for taking the time to leave us a review. We hope to deal with you again in the future.
Repair washing machine
Customer Service
Quality
Value
The date arranged was quicker than on previous occasions, the engineer arrived on time. He explained what he was doing but the fault was not what was expected. He explained what the problem was and what he was going to do. Very pleased with the outcome. The cost was covered by an extended warranty insurance policy.
Customer in Luton Posted on 06/11/2024 , work completed 14/10/2024
The trader replied (on 07/11/2024)
Thank you for the 5* review!
Long history of excellent service
Customer Service
Quality
Value
We have known & used Peter Bews & his team for over 30 years. We have always found him friendly, open & honest. He has never failed to diagnose and resolve issues with Miele equipment in a timely manner, apart from a combi steam oven which he is not trained on. On this occasion, no charge was made and a referral to Miele was advised. He is meticulous in his work, explains as he goes along (if you are interested, as we are) and leaves the area as clean (if not cleaner) as when he started. Thoroughly recommend.
Customer in North Northamptonshire Posted on 23/10/2024 , work completed 11/10/2024
The trader replied (on 07/11/2024)
Wow, what a lovely review. Thank you! Reviews really helps our small business grow so we appreciate you taking the time to write this. We look forward to dealing with you again next time!
Professional and knowledgable
Customer Service
Quality
Value
Not only fixed my problem promptly, but gave other useful tips. Would recommend for all domestic appliance service, and also for purchases of household equipment.
Customer in Central Bedfordshire Posted on 17/10/2024 , work completed 14/10/2024
The trader replied (on 07/11/2024)
Thank you for the 5* review!
New machine
Customer Service
Quality
Value
I found the staff in the showroom were very helpful and friendly and the Engineer who first came out and the gentleman who fitted my new machine demonstrated the the controls clearly Very quick service 👍😀
Customer in Central Bedfordshire Posted on 16/10/2024 , work completed 12/10/2024
The trader replied (on 07/11/2024)
Thank you for your review! Enjoy your new machine :)
Fast and efficient
Customer Service
Quality
Value
Washing broke down and a visit was quickly arranged to visit for 3 days later. The engineer was polite and efficient and had the required parts on his van. The machine was restored to health in a couple of hours and the location was left spotless. I have been using the firm for years and they are absolutely first-rate.
Customer in Hertfordshire Posted on 16/10/2024 , work completed 14/10/2024
The trader replied (on 07/11/2024)
Thank you so much for taking the time to leave us a review. We are glad we could be of service!
Prompt, fantastic service
Customer Service
Quality
Value
Bews were so efficient at getting back to me first thing on a Monday morning to arrange an engineer to fix my washing machine the same morning. He was efficient, helpful and friendly.
Customer in Hertfordshire Posted on 19/09/2024 , work completed 09/09/2024
The trader replied (on 07/11/2024)
Thank you for your kind words and for taking the time to leave a review :)
Good service
Customer Service
Quality
Value
Good service from Bews, who were subcontracted by Miele to have a look at our dishwasher. The problem has not been fully resolved but the engineer from Bews was able to identify the issue and that has been helpful - hence can't give a 5* rating. The engineer was friendly and promptly got on with the job and gave a full explanation of what further work needed to be done. The charge was about what you would expect.
Customer in Milton Keynes Posted on 11/09/2024 , work completed 05/09/2024
The trader replied (on 14/09/2024)
Thank you for taking the time to leave us a review. If there is something outside of our control which is preventing us from being able to carry out the repair then there isn't anything as a company we can do about that but we are pleased you have been satisfied with the work we have been able to do. I hope you find a resolution to your problem, if you need us again in future please don't hesitate to get in touch!
Consistently excellent service
Customer Service
Quality
Value
We have been customers of Bews for over 20 years and have purchased several high quality domestic electrical appliances during this period. Both installation and subsequent service needs have always been handled professionally and to the highest standards. Definitely a fine example why it pays to support a local trader!
Customer in Central Bedfordshire Posted on 11/09/2024 , work completed 06/09/2024
The trader replied (on 14/09/2024)
Thank you for the 5* review! We really appreciate you supporting our small family run business
Your representative/employee is a credit to your company, a very rare thing in these times.se times ses times.
Customer Service
Quality
Value
A fault to my Meile dishwasher. A very nice, efficient man came, promptly to time, rectified the fault, tuned in my machine which wasn't done on installation by a John Lewis representative at the time, and did an excellent job and therefore I would not hesitate to use your company again and to recommend your services. It's most refreshing to find a person who relates on what they have replaced in parts or problems. A perfect result.
Customer in Luton Posted on 11/09/2024 , work completed 18/07/2024
The trader replied (on 14/09/2024)
Thank you very much for taking the time to leave us a review! We are pleased to hear of your experience with us. Glad we could be of service.
Freezer not freezing, fridge OK but then wasn't chilling either- no problem for Bews Electrical!
Customer Service
Quality
Value
Can highly reccomend. Prompt reliable service from Bews Electrical. My freezer wasn't keeping anything hard frozen then my fridge section started to be unable to keep the fridge cool. Mr Bews arrived and knew straight away what had caused the issue and managed to clear out ice from behind a panel in the freezer. He worked quickly, cleaned up after himself, explaining what I could do to prevent a recurrence of the issue.
Customer in Hertfordshire Posted on 11/09/2024 , work completed 23/07/2024
The trader replied (on 14/09/2024)
Thank you for taking the time to review our service. What a lovely review, we are glad to be of service.
Excellent company!
Customer Service
Quality
Value
I cannot recommend this company highly enough! From the initial phone call through to the repair to our dishwasher. Appointment was quick, as promised, service was fantastic and the engineer explained everything and also left the old parts. Wouldn’t go anywhere else for my repairs or new appliances now. Thank you Bews - true customer service!
Customer in Central Bedfordshire Posted on 23/08/2024 , work completed 01/08/2024
The trader replied (on 14/09/2024)
Thank you so much for the lovely 5* review! We are pleased to hear of your positive experience with us. We look forward to dealing with you again in the future.
Washing machine repair
Customer Service
Quality
Value
Excellent service, quick repair and very helpful in general. I would definitely use Bews Electrical again.
Customer in Cambridgeshire Posted on 12/07/2024 , work completed 27/06/2024
The trader replied (on 16/07/2024)
Thank you for your review. We welcome feedback as we are always trying to improve. Getting feedback helps us to know what we can work on so we can hopefully get the full 5 stars in future.
Would highly recommend - A company I have repeatedly used over the years
Customer Service
Quality
Value
Helpful, prompt, efficient service. Very honest, knowledgeable advice on best product to suit my needs. Would have no hesitation in recommending this company. I have repeatedly used them over the years and will continue to do so.
Customer in Hertfordshire Posted on 09/07/2024 , work completed 17/06/2024
The trader replied (on 16/07/2024)
Thank you so much for your lovely review. We look forward to dealing with you again in the future!
Good job, as usual
Customer Service
Quality
Value
Bews responded very quickly to a problem with our washing machine. Engineer Paul is always knowledgeable, cheerful and professional. We always feel we can rely on Bews to do a good job at a realistic price. Definitely recommend.
Customer in Hertfordshire Posted on 15/06/2024 , work completed 06/06/2024
The trader replied (on 18/06/2024)
Thank you so much for the 5* review! We are glad to hear you were pleased with the service you received from Paul. We hope to deal with you again in future
Mending dishwasher. Delivering new washing machine.
Customer Service
Quality
Value
Both technicians were very helpful ,very polite and very efficiant .The first call was to find out what was wrong with both appliances and to repair the dishwasher and arrange for washing machine to be delivered and installed. Brilliant service from both. Thank you.
Customer in Central Bedfordshire Posted on 05/06/2024 , work completed 07/05/2024
The trader replied (on 18/06/2024)
Thank you ever so much for taking the time to leave us a review, we hope you enjoy your new washing machine
Excellent service
Customer Service
Quality
Value
Always first class service from Bews, whether it’s in person or by ‘phone. In addition, a thorough knowledge of all their products with good advice when needed.
Customer in Hertfordshire Posted on 25/05/2024 , work completed 22/05/2024
The trader replied (on 29/05/2024)
Thank you for the 5* review, we are pleased to be of service!
Great engineer
Customer Service
Quality
Value
We had a brilliant call out to a problem with our dishwasher. The engineer identified the issue sorted out a spare part and got the office to contact Miele as the product was just out of warranty. Net result Miele agreed to pay. Can't thank the team at Bews enough.
Customer in Central Bedfordshire Posted on 25/05/2024 , work completed 23/05/2024
The trader replied (on 29/05/2024)
Thank you so much for your review, always nice to hear from a happy customer! We hope to deal with you again in future
Excellent Service
Customer Service
Quality
Value
Expert, timely and courteous the whole experience was very efficient and pleasant. It is a delight to have my fridge back to full working order. Thank you.
Customer in Central Bedfordshire Posted on 25/05/2024 , work completed 19/05/2024
The trader replied (on 29/05/2024)
Thank you so much for taking the time to leave us a review! Happy to be of service.
Replacement Dish Washer
Customer Service
Quality
Value
Prompt, efficient, professional. Investigated fault with old dish washer. Repair quote too high to be worthwhile. Replacement ordered and delivered and installed in 5 days. Very satisfied.
Customer in Hertfordshire Posted on 24/05/2024 , work completed 17/05/2024
The trader replied (on 29/05/2024)
Thank you so much for your kind words and your 5* rating! We hope to deal with you again in the future
100%
Customer Service
Quality
Value
From my first telephone call to last speaking with some one 100% every time nothing too much bother.
Customer in Hertfordshire Posted on 24/05/2024 , work completed 16/05/2024
Excellent Service
Customer Service
Quality
Value
We had an issue with our Miele washing machine which was fortunately within warranty. The visiting Bews technician did a really good job, got our machine working again and was really helpful during the visit.
Customer in Hertfordshire Posted on 24/05/2024 , work completed 08/05/2024
The trader replied (on 29/05/2024)
Thank you for the lovely review! We really appreciate you supporting our business