Bews Electrical Ltd

Our 10 year old Neff 'hide n slide' oven stopped working on Easter Sunday (mid roast) and knocked out the circuit breakers. Resigned ourselves to having to replace it and got as far as checking them out in store, but the latest designs weren't a good match for our other Neff appliances, and to get the same 'hide n slide' would mean spending £800. Asked Bews to come and see if they could rescue the existing oven. They came out and quickly identified the rogue component, recommended swapping another component at the same time, and within a week theyd installed them and our oven is working perfectly. Knowledgable, courteous and prompt, well worth calling the experts.

Our 15 years old dishwasher developed a fault and I was sure it was going to be a case of: Too old to repair - you'll have to buy a new one. But, no. The BEWS engineer called within a day of the first call and diagnosed the fault and he had the required spare part with him. Very impressed. I was also impressed with the care with which he worked and the resetting of the machine back into its housing, making sure everything lined up. Good job. Thank you.

A delightful family business to deal with from start to finish . The sales staff were helpful and informative and kept us up to date on delivery times . The engineer who installed the machine was friendly and professional and gave us a comprehensive demonstration of the machine’s features and capabilities. He also completed the set up features and left us with a washing machine ready to use . We didn’t have to pay anything until the appliance was installed and we were happy with it . An outstanding company we will use again and for any servicing / repairs in the future and have no hesitation in recommending

Bews Electrical repaired a Miele oven. At the same time the engineer checked out our 19 year old Miele washing machine and declared it in need of replacement. They would price match other suppliers with a new machine but remove/install at a lower price. They suggested a new model that was comparable in spec to the old one. The Bews electrical office communicated very well by phone/ e mail re delivery of new washing machine. Even though I had not paid for installation the engineer removed packaging of new machine and removed the stabiliser bars. All I had to was slide the machine into position, connect to water supply and plug in.All good! Excellent family business - thoroughly recommended

We have used Bews Electrical for many years when purchasing kitchen equipment. Their customer service is always outstanding. The Miele trained Engineer installed the freezer on time , checked it was working correctly & demonstrated the freezer functions. The entire installation went very smoothly with no problems. That’s why we’ll use them again

Bews Electrical came on behalf of Miele (washing machine which was leaking ) As it was still under the 2 year warranty the front door rubber seal was identified as the problem at the first visit . The engineer ordered the part and came back to fit it the following week. He fitted it quickly and efficiently and was most helpful on the washing machine and knowledgeable about the Miele brand . He left the kitchen clean and tidy after answering a couple of questions. I would definitely recommend as they also have a person on the phone who is handy if you want to discuss the appliance or appointment. Helen

Bews were nominated by Miele since our washing machine had broken down. They (Bews) phoned me as promised and arranged a visit within a few days. The engineer duly arrived, as arranged, and almost immediately identified the cause of the problem. He had a variety of spare parts in his van, so was able to replace the faulty sensor very quickly and efficiently. He was very friendly, tidy, and quick, completing the job within the suggested call-out time. He didn't even accept our offer of a cup of tea or coffee! Thanks very much, Paul and Bews. I'll not hesitate to call for your help again if necessary.

Excellent company to do business with from the advice in the showroom to delivery and installation. All staff very friendly and professional. Will definitely use them again for any electrical needs.

A small warranty repair. On time, very polite job carried out cleanly and effectively. Miele chose Bewes to do the repair, but if it wasn’t on warranty, I would choose them myself. Highly recommended.

Bews have always come to my rescue and March 12 was no exception. Engineer Paul was a delight to have in our home - cheerful, positive, professional. Our washing machine wasn't spinning properly and there was a build up of foam, however little washing powder I used. He gave the machine a complete overhaul and clean. He suggested I stop using a water softening agent in each wash as we already have a water softener and this could probably account for the build up. He worked quickly and efficiently and the bill was very reasonable. The machine is back to being the reliable old work horse every family needs. Thank you Paul - and Bews.

Robert from Bews Electrical Ltd provided an excellent service with the measuring-up and sale of our new Miele inbuilt microwave as well as the home installation of the aforementioned item. We have used Bews Electrical Ltd a few times over recent years and we have always received an exemplary service from Robert, Peter and the telephone staff at the shop. We're really fond of all the shop staff. My family and I highly recommend Bews Electrical Ltd.

This was our second experience of Bewes. We carry insurance with Domestic & General for repairs to our white goods. In this case it was a Miele dishwasher. Previously we had been assigned Miele engineers however this has now changed so it would appear. First class service plus excellent attention to ensuring we were kept informed all the way along the repair route. And as for speed of repair once on the customer site - they don't hang around!!! With the second repair the service engineer was in the house for no more the two minutes, then off to his next job. What more can you ask ?

The work required removing my old washing machine and unpacking and fitting a new washing machine. My old washing machine was placed in the garage for me as I did not want to dispose of it. It was tested and my wife was shown through the controls and various useful programs the machine has, the guy then collected up all of the packaging and left.

Assessment Visit problem identified Part ordered. Admin kept me informed and booked return visit for Engineer to fit new original Miele part. The whole process from start to finish was excellent. Advice given on care of my machine helpful Noted Trader details should I need in future. Thank you

Courteous, efficient service throughout the whole transaction from initial enquiry to installation. I was kept updated at all times. Would highly recommend and will definitely use again should i need any white goods replacing.

Excellent service. Knowledgeable technician went straight to the problem and effected a repair within the hour. Friendly and personable.

I have used this company several times. They offer a personal old style service. Their advice is independent and honest and the quality of their service is at the very highest level I would have no hesitation in using their services again or recommending them to others The engineer was respectful, courteous and had a thorough knowledge of the product- that in this instance could not be fixed.

The staff at Bews were helpful, polite and obliging throughout the process. I would recommend them highly. Everything was carried out as agreed, on time and within the estimated price.

We have used Bews Electrical for quite a few years and have bought all our appliances from them. They also do any repairs on them if needed. We have always found them friendly, helpful, efficient and reasonable. Will continue to use Bews in the future and would recommend them.

Can’t recommend this company more, perfect customer service and great installation plus taking my old machine away.

Our Miele frost free fridge freezer had become non frost free in the freezer and had started to warn up in the fridge. We have used Bews for many years, so we called to make an appointment and they attended the same day and fixed the problem.

A pressure switch had been replaced and the machine worked once but then stopped working. I tried 3 times but no joy. Then I tried using different programs. The first 2 did not work but the 3rd did work and it has continued to work since then. Robert could offer no explanation.

In response to an urgent call, they came quickly and were able to repair the washing machine at this visit. There has been no recurrence. Very pleased.

My old Bosch machine broke down and flooded my kitchen Bews guy attended promptly I was advised repair not possible I was given advice as to replacing with a reliable make -not Bosch- Machine was installed soon after and old machine removed. At first got an invoice rather than receipt even though I paid straight away which was a bit confusing but otherwise, great service and reassuring about future service.

It was nice to have a very friendly chap to put my washing machine in, explained everything about it to me, very happy.

Excellent and very efficient work done with great courtesy. It would have been helpful to have more precision over arrival times from the office. I would highly recommend the service.

The engineer arrived promptly and was courteous and efficient. I would definitely use this company again

Bews Electrical was the Miele partner company offered to me by the Miele help desk. The Bews team, from booking my appointment through to fault diagnosis and repair, were extremely professional with a friendly approach to customer service. I would highly recommend the ‘Bews experience’!

The date arranged was quicker than on previous occasions, the engineer arrived on time. He explained what he was doing but the fault was not what was expected. He explained what the problem was and what he was going to do. Very pleased with the outcome. The cost was covered by an extended warranty insurance policy.

We have known & used Peter Bews & his team for over 30 years. We have always found him friendly, open & honest. He has never failed to diagnose and resolve issues with Miele equipment in a timely manner, apart from a combi steam oven which he is not trained on. On this occasion, no charge was made and a referral to Miele was advised. He is meticulous in his work, explains as he goes along (if you are interested, as we are) and leaves the area as clean (if not cleaner) as when he started. Thoroughly recommend.

Not only fixed my problem promptly, but gave other useful tips. Would recommend for all domestic appliance service, and also for purchases of household equipment.

I found the staff in the showroom were very helpful and friendly and the Engineer who first came out and the gentleman who fitted my new machine demonstrated the the controls clearly Very quick service 👍😀

Washing broke down and a visit was quickly arranged to visit for 3 days later. The engineer was polite and efficient and had the required parts on his van. The machine was restored to health in a couple of hours and the location was left spotless. I have been using the firm for years and they are absolutely first-rate.

Bews were so efficient at getting back to me first thing on a Monday morning to arrange an engineer to fix my washing machine the same morning. He was efficient, helpful and friendly.

Good service from Bews, who were subcontracted by Miele to have a look at our dishwasher. The problem has not been fully resolved but the engineer from Bews was able to identify the issue and that has been helpful - hence can't give a 5* rating. The engineer was friendly and promptly got on with the job and gave a full explanation of what further work needed to be done. The charge was about what you would expect.

We have been customers of Bews for over 20 years and have purchased several high quality domestic electrical appliances during this period. Both installation and subsequent service needs have always been handled professionally and to the highest standards. Definitely a fine example why it pays to support a local trader!

A fault to my Meile dishwasher. A very nice, efficient man came, promptly to time, rectified the fault, tuned in my machine which wasn't done on installation by a John Lewis representative at the time, and did an excellent job and therefore I would not hesitate to use your company again and to recommend your services. It's most refreshing to find a person who relates on what they have replaced in parts or problems. A perfect result.

Can highly reccomend. Prompt reliable service from Bews Electrical. My freezer wasn't keeping anything hard frozen then my fridge section started to be unable to keep the fridge cool. Mr Bews arrived and knew straight away what had caused the issue and managed to clear out ice from behind a panel in the freezer. He worked quickly, cleaned up after himself, explaining what I could do to prevent a recurrence of the issue.

I cannot recommend this company highly enough! From the initial phone call through to the repair to our dishwasher. Appointment was quick, as promised, service was fantastic and the engineer explained everything and also left the old parts. Wouldn’t go anywhere else for my repairs or new appliances now. Thank you Bews - true customer service!

Excellent service, quick repair and very helpful in general. I would definitely use Bews Electrical again.

Helpful, prompt, efficient service. Very honest, knowledgeable advice on best product to suit my needs. Would have no hesitation in recommending this company. I have repeatedly used them over the years and will continue to do so.

Bews responded very quickly to a problem with our washing machine. Engineer Paul is always knowledgeable, cheerful and professional. We always feel we can rely on Bews to do a good job at a realistic price. Definitely recommend.

Both technicians were very helpful ,very polite and very efficiant .The first call was to find out what was wrong with both appliances and to repair the dishwasher and arrange for washing machine to be delivered and installed. Brilliant service from both. Thank you.

Always first class service from Bews, whether it’s in person or by ‘phone. In addition, a thorough knowledge of all their products with good advice when needed.

We had a brilliant call out to a problem with our dishwasher. The engineer identified the issue sorted out a spare part and got the office to contact Miele as the product was just out of warranty. Net result Miele agreed to pay. Can't thank the team at Bews enough.

Expert, timely and courteous the whole experience was very efficient and pleasant. It is a delight to have my fridge back to full working order. Thank you.

Prompt, efficient, professional. Investigated fault with old dish washer. Repair quote too high to be worthwhile. Replacement ordered and delivered and installed in 5 days. Very satisfied.

From my first telephone call to last speaking with some one 100% every time nothing too much bother.

We had an issue with our Miele washing machine which was fortunately within warranty. The visiting Bews technician did a really good job, got our machine working again and was really helpful during the visit.

Rapid response to our washing machine problem. New one required, which they supplied and installed within a week. Our experience with Bews Electrical has always been good.

Called out Bews for issues with my 20 year old Neff dishwasher. Have previously used them on other issues, always successfully. Engineer very helpful, found problem, but beyond repair as parts no longer held. No issues with Bews; excellent as always.

Thanks for sorting the repair for my Mum's dishwasher. Your service has been great from start to finish. I would be happy to recommend you to friends, family and clients.

I have used this company several times (most recently 23 April 2024) and always found them to be reliable and courteous. The engineers they have sent have always been good at explaining issues and offering options.

Had a problem with microwave most companies would not have bothered but as always Bews happy to repair . Couldn’t be more pleased with the service

An exceptional company to deal with. A real feeling of trust and superb knowledge of appliances. Very polite, prompt service, very good prices and keep you informed of timings. Gives very sound advice along with some great tips as to how to get the best out of the appliances. More than a match for John Lewis or any other store. Nothing seems to be too much trouble but most of all it is the obvious amount of knowledge Mr Bews has in particular for Miele appliances. Would thoroughly recommend - a gem of a small family business - loved all the tips and tricks from the 3 appliances he provided and installed. Thank you so much.

My dishwasher packed up and they quickly sent an engineer round who was very friendly and knowledgeable. He diagnosed a faulty electronics board which made the machine beyond economic repair. I ordered a new one and it was brought and fitted the next day. I was very impressed with their service and as I had been thinking for some time about replacing my ancient gas hob with an induction one I ordered one from them. The one I selected was not available for 2 weeks but as soon as it arrived they sent round a gas approved installer as well as a qualified electrician. They capped off the old gas supply, cut the hole in the worktop to suit the new hob and connected it all up. They worked quickly and efficiently and the whole job was done in no time. I highly recommend Bews Electrical.

We had a noisy fan on our microwave. After an initial inspection it was agreed to fit a replacement fan under warrantee. A few days later the fitter arrived with the new fan which he fitted efficiently and he also took the opportunity to update the software in the machine. No fuss all round first class service.

A family-owned business, Bews was recommended by my in-laws. Booking an engineer was a friendly, efficient and easy process. On arrival, the Engineer had established the problem right away. With the use of an old toothbrush and washing up liquid, he cleaned the filter that was causing the problem. A 10 minute job. A little embarrassing, as my search on ‘Miele didn’t reveal this approach to resolve the issue, and if I had known, I would not have needed a call out. However, the engineer identified another issue, which was more apparent . He fixed the problem by replacing the worn part. Great customer service and highly recommended.

Telephone response was very pleasant and helpful. Job done quickly and efficiently by two engineers who couldn't have been nicer.

New washing machine to replace our very old Bosch machine which was now leaking. The lady at Bews recommended a Miele model ref WED325 which would suit our needs as my wife did not want too many washing options ie just a basic model. She also said there was a £100 cash back offer on with Miele and a free 6 month washing detergent supply so have just applied for it but the free washing detergent offer is now not available - so a little disappointed with that! It was installed by Robert who was very good and efficient bearing in mind the old one had not been moved out for years and then after the new installation ran through all the washing options for us etc. Haven't used it yet with washing - just tested it empty but big day tomorrow!

Good communication, friendly team, and successful repair of my microwave. I would recommend them and happily use them again.

I have used Bews Electrical for over 20 years which is testament itself to the service they provide. My freezer stopped working and they realised that a prompt replacement was required. The back office was excellent in telling me the various options and ordering asap. I eventually ordered a side-by-side and the installation was also excellent. In summary, I have found that the advice I get from Bews Electrical is excellent, their prices are competitive as they install, their engineers who install are well trained and friendly. I have no hesitation in recommending them as I have never had any issue in 20 plus years. They are my Go-To electrical supplier for quality products.

The engineer contacted me to give and ETA and arrived on the pre-estimated time. he was very experienced and knowledgeable about Miele products. The repair to my appliance was completed efficiently and completely resolved the problem.

Our Miele dishwasher is 21 years old so it should perhaps be no surprise when the spring that controls the door opening and closing suddenly disconnected one day. The dishwasher still functioned fine but great care was needed when opening and closing the door. Mr Bews himself came to do the repair and clearly knew exactly what he was doing - the repair did involve moving the machine out from under the worktop and opening the outer panels so it took a little time for a fairly simple replacement of the part. He then took great care to set the machine up again and restore it to its position. We have had previous experience of Bews Electrical when our tumble dryer (also 20 years old) needed replacement and were equally happy with the service on that occasion. We can thoroughly recommend them as a company.

Very good service arrived at the time agreed cleaned up very well after completing the repairs will use this company again.

We started using Bews when we needed our washer machine repaired at the old house. Since then we've purchased a few Miele products from them and they've been out for a few repairs. The team are all very helpful and friendly. This time round, Peter was removing & replacing a fully integrated dishwasher. He took the time to make sure everything was working and demonstrated the unit before leaving. A very different experience to ordering and the unit just left for you to unbox and sort out for yourself.. When another product needs replacing, I'll be contacting Bews first!

We were referred to Bews by a friend who has used them for many years. All the team are helpful and responsive and a pleasure to deal with. No more so than the man himself, Peter Bews. We had 3 appliances installed and one to come. Peter was able to work around the quirks of our kitchen and find a solution. Definitely recommend the Bews team.

Paul worked diligently to find and rectify the problem with our tumble drier, gave me clear explanations of what he was doing and why, cleared up after his work and left me reassured that the appliance was working properly again. He also assured me that, should the problem reoccur, I could expect prompt service to follow.

Excellent service/, on time following booking, technical problem with product resolved perfectly. Could not have asked for better service.

Following the demise of our beloved Miele Steamer, Bews Electrical came to the rescue. They were prompt, kept you up to date on the progress and the engineer was very friendly and thoughtful, unfortunately he was unable to execute the repair on his initial visit, required spares etc. However the repair was finally executed, and we are now left with a satisfactory steamer. Great thanks to the Bews team. Maybe until the next time.

Peter from Bews Electrical has supplied and looked after my electrical appliances since 2010 . He has just supplied me with an integrated microwave and a new integrated oven. Excellent service from this company, both supplying and repairing..

Bews have been maintaining my domestic electrical equipment for many years, and I have always been pleased with their service. More recently I have purchased several items of domestic "white goods" from them and have also been pleased with the servioce. They are a local firm, and I like to give my business to a local firm as they have a greater commitment to their customers. This has certainly been the case with Bews. I would have no hesitation in recommending them.

We had a bad experience with a dishwasher installed by a national retailer and this was returned for a refund. We have previously bought other kitchen appliances from Bews and so ordered a Miele dishwasher from them because we were more than happy with the appliances and the service received previously. The price of the dishwasher was the same as that of the national retailer and we did not have to pay any additional installation charges. The appliance was in stock and so there was no wait for delivery. Delivery was on the day agreed. Mr Bews checked the safety of our kitchen socket and switch prior to installation because of the issues experienced with the previous installation. The dishwasher was then installed efficiently and with no fuss. The kitchen was left clean and tidy afterwards. Bewes stock quality appliances and the service received this time was, once again, faultless.

Contacted Bews Electrical Ltd 11.10.2021. The situation was treated as urgent and Mr Bews came at 17.00 hours on the same day. Advised on 2 options as follows: 1) Miele available in 4 to 6 weeks 2) Available next May. At 6 week stage, an installation date was pencilled in as 3.12.2021 with an arrival time between 8,30-9.00am. A few days before it was confirmed that the Fridge/Freezer had been received. Mr Bews arrived on time and the machine has been successfully installed and the old machine and packaging were taken away.

Ordered a new fridge and it was delivered and fitted the same day. Old fridge taken away. Excellent service. Would use again.

This is a family firm which takes you seamlessly from initial contact with very knowlegeable and friendly receptionists to the job being completed. The price of my new fridgefreezer was competitive, equivalent to John Lewis' price for the same product and post-sales service. Those who did the job at my house (in my case, repairing a washing machine and then installing a new Fridge Freezer, were prompt, polite and wearing masks. The work was done to a high standard and all wrappings etc automatically taken away. I have every confidence in asking them back in the future should the need arise.

Overall an excellent experience from start to finish. What was really important was somebody coming out to measure up and recommend a replacement hob. Bews Electrical were able to obtain a replacement much quicker than originally stated and quickly fitted. I was very pleased with the work done and have no hesitation in recommending them.

I would like to complement both Robert from Bews and the telephone sales and servicing staff at Bews for their excellent service in replacing and installing our new dishwasher. Robert himself was helpful, a very clear communicator and a pleasure to deal with. The same goes for the ladies who we dealt with over the phone. I would have no hesitation in using Bews again or recommending them to others.

I just wanted to let you know what a pleasure it is to do business with you Bews, I received excellent service about three years ago when purchasing our Miele washing machine and dishwasher and until yesterday they have been faultless. Unfortunately my washing machine that is in regular use stopped working full of towels and water 😳 I called you just after 9 am spoke to a very helpful lady who took my details popped me on hold and minutes later returned to inform me an engineer will be with me later the same day. The engineer Robert arrived looked at the machine and got straight to work he is credit to your company very knowledgeable knowledgeable and helpful with advice for me on both my appliances on how to get the best results out of the programs and look after my appliances, the washing machine is now back-in perfect working order and I was charged a fair price for the work. Once again thank you excellent service and I thoroughly recommend Bews 😁

Urgent need for a replacement washing machine was met with swift efficient service. Model options were displayed and once chosen date of delivery and fitting was agreed upon for the same week (2 days hence). This schedule was met and the old machine was taken away without further cost. Machine working perfectly. Superb pleasant service.

I have just purchased a new dishwasher from Bew's Electrical which is our 3rd from them in over 40 years. The shop service was warm, polite, informative and confident. The installation engineer was equally professional, warm, caring, helpful, polite and informative. It was a delight to be able to obtain such wonderful service from a great family business. Bernard Butt.

We ordered a new Miele dishwasher on 10 March and were told 8-12 week lead time. The dishwasher came in much sooner and was fitted today. The fitter was really helpful and went through all the programmes etc. once the machine was in. Will definitely use Bews again.

Our tumble drier died in early January so decided to buy a Miele one to stack on top of our Miele washing machine. Unfortunately there have been delivery delays but Bews have kept us informed. It was delivered today and the two engineers installed it speedily and very efficiently, finally ensuring we had a rundown on its facilities and operation. All the packaging and the dead machine were taken away. It is great to have a local trader that provides such excellent service.

Called the office on Saturday and received advice and guidance as no visits allowed under lockdown conditions. Order placed for a stock item. Delivery agreed for the Monday. As agreed we received a message on engineer arrival time, which was duly met. New washing machine up and working by midday with some helpful user guidance. Excellent service. Thank you.

Courteous and efficient response by the office staff at Bews. The engineer, Paul, arrived very promptly and had all the relevant parts on his van to cope with the faults on the dishwasher. Plus he was able to give advice on getting the best out of the machine. Thank you!

We have 2 Miele appliances and Bews is definitely the company to buy from and to go to for service. Our 2 year old dishwasher developed a minor fault and Bews came to our rescue. The office staff are so friendly, helpful and efficient. The service engineers know their stuff and they too are friendly, helpful and efficient.

An excellent family company that is a pleasure to deal with. Helpful, friendly, knowledgeable, and very professional. Mr. Bews fitted my washing machine 3 days earlier than I expected and explained in detail all the different programs on it. I would have no hesitation in recommending this company

My 16 year old Miele washer finally gave up. Bews service was so efficient in that by the following week I had a brand new Miele washing machine installed. No fuss, old one removed and new one fitted. Really impressed and will use them again. Thanks to all concerned.

Repair to Meile machine under guarantee. First call arrived on time and problem identified. Inevitably no spare carried but not unreasonable as significant item needed. Second call about 10 days later to fit replacement component. Installed and functions ok to date. Minor issue follow up call needed to determine procurement of spare only to find work already scheduled for next day but not booking call from Bews.

Needing to get a new vacuum I started the usual on-line research and selected the model we wanted through other reviews, YouTube user reviews and from personal experience of various brands over the years. We settled on a Miele model and we have had experience we other Miele products and have found them to be very well made, sturdy, repairable and reliable. As is always the case there was a myriad of various prices on-line but it's not fair to compare price to e-tailers and retailers in my opinion. Trying to avoid defaulting to Amazon, I found this particular vacuum on the John Lewis website for £299. So I contacted Bews by email initially so I could get a flavour for their pricing. We think it is important to support small independent retailers and as they had provided excellent service in the past it was a no-brainer. Bews quoted £300 with a similar 2yr warranty, just like JL and largely twice as long as many other retailers. They also included a free pack of (Miele original) filters, another saving then. As we were self-isolating, after paying over the phone they offered to drop it off free of charge. I have no negative comments to make. Our local independent store was price competitive and offered their usual no-hassle, easy to communicate service, why would we go anywhere else!? If we don't use local independents, we will lose them. Would use again without hesitation.

Very pleased with the help and service given by the team at Bews. The engineer, Paul, was immediately able to identify the problem with our leaking dishwasher and had all the parts needed to fix the machine. Would highly recommend.

I have been using Bews for many, many years and their work is always done to a very high standard. Occasionally they have come to repair appliances and again their work is brilliant . The appliances they sell rarely break down. Time keeping and reliability are excellent.

No problems. Dishwasher repaired back to working order. The heat pump replaced quickly replaced. Engineer knew his stuff, very friendly. Will use again if needed. Thank you Bews Electrical.

We’ve used this company for many years. We go by their recommendation and am always very satisfied by the results, so much so we buy all our white goods from them! Excellent service in every way.

My dishwasher broke, as it was not deemed a critical appliance by the government due to the coronavirus, I was not able to have it repaired. With 5 adults in the house, it was critical for me so Bews Electrical came at 9.30 the following morning and fitted the new dishwasher and took my old one. Very efficient and pleasant and the price was just as competitive as the large stores. The fitter explained how to use the various settings, at a safe distance, tested it out, and left within 45 mins. I would certainly use them again.

Bews Electrical attended as soon as possible after I reported a problem with my aging washing machine - although a repair could have carried out, it would have been expensive. Since my washing machine was 18 years old, I decided that it would be best to replace it. Bews Electrical was able to supply a replacement, and since they had one in stock they returned later that day to install it. I could not be happier with the service!!

Over many years I have purchased several appliances for the kitchen and laundry from Bews Electrical and also had appliances repaired by them. This is an excellent company with helpful and knowledgeable staff both in the office and the people who install and repair appliances. Bews Electrical install appliances, set them up and take the time to explain key features of the appliance. When appliances required repair they did an excellent job in finding the fault, explaining the problem and how it might be avoided in future. Wonderful company.

Brilliant service. Ordered washing machine which was delivered, installed and tested the next day. Helped with selection without being pushy. Also helped with how to save money. Old machine taken away. 5 star service for same price as the big impersonal retailers.

Our integrated fridge of 27 years was on its last legs. Peter visited to scope and quote. Practical and commonsense advice was given, together with some recommendations about airflow. He made a recommendation. Next morning as promised his back office called to arrange fitting. On the day agreed he arrived on time, fitted it and additionally sorted the airflow issue. The job was left tidy. All is working. The following day his office realised there was an overpayment which was immediately resolved. A thoroughly good experience for us. Thanks!

Just had to have the door lock replaced on our Miele washing machine. As always, excellent service from Bews Electrical. They were able to respond sooner than expected, got the job completed with no fuss and cleaned up one of the parts that could have caused us a problem in the future. We have bought a number of kitchen and utility room appliances from Bews Electrical and would always recommend them

I have been a customer of Bews for a number of years and during this time I have had four appliances replaced in addition to several repairs and the service has always been first class, carried out by a profession engineer. To sum up, if I have an appliance issue I look no further than Bews to solve the problem and will continue to give my support.

Have used this company for about 20 years. Always have been polite, not pushy. Have a really good knowledge of machines they supply, service required and maintenance problems. Machines they supply are top quality. Service provided is timely. Diagnosis of problems always explained thoroughly. Always feel they can be trusted in their diagnosis, even when replacement is their recommendation. All members of staff, sales, installation, repair and office staff are always polite, understand any problems or messages and very reliable. I have no hesitation in recommending this trader.

My fridge freezer died on Sunday. I phoned Bews on Monday and an engineer came to see if it was repairable on Wednesday. Sadly it was beyond repair. I asked for his recommendations for a replacement and explained that, as I have 4 dogs, I needed a replacement urgently. The recommended model was offered with a discount on the price, free installation, free removal of the dead one and no charge for the repair call out. The engineer said I would receive a phone call that afternoon to arrange for the new one to be delivered but he couldn't say when they would be able to deliver it. I envisaged it would be the following week at the earliest. However, when the phone call came, I was told that the new fridge freezer could be delivered the next afternoon - Thursday! I was delighted to be told that I was an urgent case. So, Thursday afternoon, engineer and fridge arrived, all fitted beautifully, another lovely engineer and a lovely new fridge freezer. AS well as all that, the engineer who came on Wednesday turned off the horrible beeping on my new washing machine which had been frightening my dogs.

Really good experience - arrived on time, quickly identified and sorted problem with Miele washing machine and fixed a few potential other problems at same time and at a reasonable price. Peter Bews is a very friendly and helpful person who I would use again and strongly recommend to anyone with troublesome Bosch/Miele kitchen appliances.

A repair person is someone that you never actually want to come to your house as it is usually when something has gone wrong. However, Bews Electrical were the first people I thought to contact when our washing machine stopped working. We have used them in the past but fortunately it's been a few years since we have needed help. Nevertheless, we were on their records and when the engineer came, he remembered us. We were advised in the morning that the call would be late in the afternoon and around 5.00pm were received a reassuring call that although the office was closing, the visit would still take place. I am pleased to say the fault was diagnosed very quickly and he was able to replace the necessary parts (motor brushes) from the stock on the van. The kitchen was returned to normal within the hour and we were extremely grateful that the necessity to replace the machine was averted. Such a lovely person to have in the house!

The technician who arrived to assess the fault tried in several ways to solve the problem, but it was economically better to get a new machine. When the new one came, Mr. Bews was extremely efficient and managed to over come several problems which came up as he fitted our new dishwasher.

Prompt and efficient service, including removal of old dishwasher. A pleasure to deal with Bews Electrical.

Our 18-year-old Bosch washing machine was leaking profusely from its base. Seeing the good reviews for Bews Electrical, I called them. The diagnosis: a cracked drum (plastic). The machine was therefore not economic to repair. Bews sang the praises of Miele, which for example has a metal drum rather than plastic. I chose the Miele WCE660. The price was painful at £799 (the manufacturer's recommended retail price). However, this pain was somewhat ameleriated by: 1. Bews waiving the £80 call-out fee 2. Bews delivering and installing the new machine free of charge 3. Bews not charging to dispose of the old machine. 4. 5-year manufacturer's warranty 5. 6 months free supply of detergent. A couple of days later, the new machine was up and running, the installation man having given me comprehensive tuition on its operation - and the wife is very pleased with the new machine! The three people I came in contact with at Bews (I include the lady at the end of the phone) were all friendly, helpful and efficient. Well done, Bews!

Very good service with old dishwasher removed and new one installed and tested. Washing machine could not be moved due to floor tiles being fitted up to the feet so was left in place with a new plug and socket fitted to enable PAT testing to be carried out. No problems with new dishwasher.

Helpful, knowledgeable staff in the store and quick, efficient delivery and installation and took my old machine away.

My Miele washing machine is nearly 9 years old and it has been extremely reliable and has never failed to perform. Then to my great surprise it developed a leak while on a wash program. I contacted Bews and made an appointment for an engineer to visit, unfortunately it would be over a week before they could attend. Imagine my surprise when they called to say they'd had a cancellation and could attend that very day. The engineer arrived and instantly found the cause of the leak, a blocked hose connected to the detergent dispenser! He proceeded to clear this and then meticulously worked his way around the machine to check for any other potential blockage problems. His knowledge of my machine was excellent and he was quite happy to answer all my questions. The cost was exactly as quoted. A very professional job. Thank you Bews.

Dishwasher stopped working last Monday. Called Bews electrical because they had provided us with good service a few years ago. Came out the same day and spent an hour trying to repair the machine. No luck unfortunately (and it was only 13 years old). Arrived next day with a new machine and fitted it there and then and didn't charge for previous call out. Price for new machine was also the best price I could have got it for anywhere. Such a pleasure these days to receive such good and courteous service. Bews will be my first port of call for any future appliance problems.