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Blackwell Heating & Plumbing Ltd


119 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed


We are a family run Plumbing and Heating company.

We are based in Darlington where we have a small showroom which allows customers to call in and make appointments, payments, ask questions or see selected products and brochures.

We cover all areas of the industry including:

Servicing of Gas boilers and fires
Servicing of Oil boilers
Boiler, heating systems and fire upgrades
All aspects of plumbing repairs
Gas and electric fires and surrounds - supply and fit
New Optimyst effect electric fires
Solar PV panels
Ground/air source heating
Oil boiler installations and repairs
Full bathroom design and install
Bathroom showroom
We offer competitive rates and free estimates.

01325 481956

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Gas emergencies
    • Boiler installation
    • Boiler servicing
    • Boiler repair
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom suppliers
    • Bathroom refurbishment
    • Wet rooms
  • Kitchen fitters

    • Kitchen design
    • Kitchen installation
    • Kitchen refurbishment
  • Fireplace and stove installers

Customer reviews

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119 reviews
Customer Service
Sort by
Good job, very professional.
Customer Service
Great job, very professional and clean workmanship. Good quality materials and products used. Extremely efficient and friendly company.
Customer in Darlington Posted on 29/06/2020 , work completed 24/06/2020
Excellent experience
Customer Service
Very pleased with recent emergency boiler replacement. The job was done quickly and efficiently and everything was left clean and tidy on completion. The staff was pleasant and courteous. We are very happy with our new system and are impressed with the professionalism of every aspect of the firm's dealings with us.
Anne Posted on 08/05/2020 , work completed 06/05/2020
Urgent breakdown repair
Customer Service
In the middle of the COVID-19 crisis our thermostat broke which left us without heating. A quick phone call on the Monday brought a callout on the same day and hey presto a new thermostat fitted on the following day - fantastic service with social distancing observed and heating restored - very efficient and great service by a great company and we are very grateful! Thanks to Andy, Claire and all the team! Would recommend this company and have done!
Customer in Darlington Posted on 23/04/2020 , work completed 21/04/2020
Excellent Service
Customer Service
The shower would not switch off and could only be controlled by switching the main stop tap off. We contacted them and they were there at the first possible opportunity, my availability not theirs. they checked it out let me know what was wrong and offered 2 options. We chose to replace the shower, they came back immediately and did the job all in less than 2 hours. I would highly recommend them.
Customer in Darlington Posted on 19/03/2020 , work completed 13/03/2020
First class service
Customer Service
I initially had a quote from to British Gas for our new boiler but due to poor communication and customer service on their part I cancelled the order. I suppose I chose Blackwell Heating and Plumbing by chance. I had seen their vans around so completed an online enquiry. From the initial survey to the completed work I have nothing but praise for the company. The staff arrived promptly were very polite and efficient they were clean and tidy workers and always tidied up before finishing. The work was scheduled to last a day and a morning it did, the estimate quoted was the price we paid (£1300 less than British Gas). I will also definitely use Blackwell Heating for the annual service, I have no hesitation in recommending this company.
Customer in Darlington Posted on 05/11/2019 , work completed 17/09/2019
Very happy
Customer Service
We contracted Blackwell to convert a small, shallow broom closet into a downstairs WC. This involved extending the broom cupboard into our living room to make it large enough for the WC. It was a small space and so a toilet with a sink on top was recommended. Also, due to the location of the room, it was not possible to fit a regular toilet due to no space under the floor for normal waste pipes, therefore a macerator was the only option and the small diameter and pumping system meant it could go into the attic and across into the main waste pipe. We are very happy with the standard of work. It was made good with new flooring, and all of the skirting and coving was replaced in the lounge where the extension to the room had been made. Radiator also fitted. I'd heard stories of macerators being noisy and unreliable. We have had it for two weeks now and am happy with how quiet it is and there have been no issues as yet. Professional company who can be trusted. Thoroughly recommend.
Customer in Darlington Posted on 04/11/2019 , work completed 18/10/2019
Highly Recommended & Commendable Heating & Pumbing Business
Customer Service
Always polite and accurate communications, always fast, efficient and effective workmanship. Inspected, checked and serviced rental property oil boiler and tank, fitted replacement part per service schedule; liaised with letting agency and tenants direct - very helpful and re-assuring for a long-distance landlord. Heating Engineer left landlord’s certificate with tenant on completion. Posted invoice and copy certificate promptly. Price satisfactory. Well done and “thank you” to everyone at Blackwell Heating & Plumbing Ltd!
Customer in Derbyshire Posted on 23/03/2019 , work completed 15/03/2019
Excellent Work
Customer Service
We have just had our annual boiler service by Blackwell Plumbing and Heating. As always the engineer was very professional and efficient. We have used Blackwell Plumbing and Heating since the boiler was installed and always had excellent service from them, they are easy to contact and book an engineer. The main points are,they leave no mess, leave the house as they found it, answer any questions we have and have always arrived at the correct time. There prices are very reasonable for a job well done. We would have no hesitation in recommending to other people.
Customer in Darlington Posted on 19/03/2019 , work completed 18/03/2019
Gas fire and boiler service
Customer Service
Great service.
Elizabeth, County Durham Posted on 19/02/2019 , work completed 19/02/2019
Very friendly and professional.
Customer Service
Recently had new boiler fitted, was very worried about any mess etc. Totally impressed with them, very friendly, kept me informed all the way through. Every member from office staff, to lads who did the work and Andy the owner where amazing. Would highly recommend!
Kim, County Durham Posted on 14/01/2019 , work completed 14/01/2019