Blakes Security Systems Ltd

I had a problem with a lock on my back door. I found Blake’s Security Systems online, called them and a helpful woman was able to get someone to me within 15 minutes. The locksmith who attended was very friendly and helpful, able to identify and solve the problem within 20 minutes. All resolved promptly within the hour. Couldn’t recommend them more.

Needed replacement lock on conservatory door and repair to a lock on a rear access door. Very satisfied with the work carried out. Friendly locksmith / very experienced and efficient. Also, customer service is great. No nonsense / no hassle. Highly recommend.

I replaced my ageing wireless burglar alarm last year when the local company I had been using for 12 years sold out to a faceless national brand. I needed to go local again and it was time for a new alarm anyway as replacement parts for the old system were becoming hard to get. Cliff Blake (whom I'd previously used several times for locksmith duties and had proved to be very reliable) gave me a quote, explained how the new system would work and look and promised me "Trust me, you'll love it". Technology has marched on a lot in the past 12 years. And Cliff was right. The new system is fantastic compared to the old one and the care that James the fitter (who is married to Cliff's daughter - it's a proper local family business) took with the installation was second to none. A really neat job that is a pleasure to own and use. The invoice I've quoted on 27th June 2024 was for James to come back and remove some of the sensors temporarily while I was having a replacement front door and two upstairs windows fitted and then replace them onto the new windows a few days later. All of this was also done perfectly and James always turns up at exactly the time we are told he will. The price was very sensible for the two visits to complete this work. I really can't fault them in any way.

Called Blakes at 11am with a safe that needed opening. Engineer on site at 1pm. Excellent service. Would recommend.

Blakes Security Systems were very helpful from the first email all the way through to getting my safe opened. They requested photos of the safe and as much information as possible from me about the safe. Having got the best information I could give them they gave me a fixed price for an engineer to visit my home and eventually open the safe. He had problems with picking the lock, but did his best, but finally had to resort to other methods which allowed him to gain access to the internal locking mechanism which meant he was able to open my safe. He was very determined to get into the safe, and once he had it open he then fitted a new key locking barrel and ensured the safe would now work perfectly in future before he left us. Very good service, highly recommended.

I want to said this comment, I do not normally send comments but this company Blakes Security Systems Ltd, really helped me out, I was passed on this company from a fellow worker, as it is so hard to trust anyone. The company look at the problem which my Door handle came off arranged a date came when expected, completed what was needed plus also instructed me what was wrong, they also advised other work needed to be done which was the gearbox to the Door, which was also completed, both jobs were completed to a very high standard, I would recommend this company 100% the staff are nice and very helpful as well. Thank you Blakes Security, for sorting out my problem very much appreciated, I will def use this company again, I have full trust and confidence in this company to fix problems. Thank you.

I called on Tuesday 12th September to arrange for someone to fit a new lock to our shop door which need replacing, and someone was out to us first thing in the morning on Wednesday 13th September. New lock fitted and working perfectly. Excellent service

I needed security keys being cut, and as the original security key provider was no longer offering the service Blake's Security was recommended to me. Communications by phone and by emails. Very pleasant manners and prompt to answer. Key ordered one day, delivered the next securely. Thank you

On locking ourselves out, we rang Blake’s, Mr Blake arrived so quickly! The door was opened in seconds, and whilst he was there, changed our lock, so we couldn’t make the same silly mistake again of leaving our key in the door! He also called back immediately, with more keys cut for us! From the phone call to the locks being sorted, was perfect professional service! We have used Blake’s before, and we would not use anyone else! I just wish every company was this efficient! Just a very trustworthy company!

Blake’s are always very helpful and called at the agreed time. All necessary work was carried out quickly and efficiently with the minimum of fuss. When the issue first arose James called to give us a temporary fix over the phone until he could call in person. Excellent service all round.

Popped into the shop with a broken lock today looking for help and advice. Thank the Lord I bumped into Dean. He is not only enthusiastic, knowledgeable and extremely professional he is passionate to help you. I explained my issues and within fifteen minutes I was leaving with two new locks six keys and the pleasure of knowing on my doorstep we have this company. Thank you Dean for today and make sure I will definitely use and recommend you.

I attended Blake’s shop today with and old but expensive security lock. Although the lock could not be replaced Dean took the time and trouble to dismantle the lock and rebuild it from other parts he had. Dean is an absolute credit to the company and if other members are as good and dedicated the Blake’s deserve all the success in the world. Well done Dean

Called them at 9am this morning re a PVC double glazed door out of alignment. Call well handled - and by 11am Cliff Blake had attended and my problem was resolved! Excellent service at a fair price. Well done Blakes!

The locking mechanism on an outside door failed on a Saturday afternoon making the house insecure. My telephone call was answered very quickly and the lady to whom I spoke was very helpful and reassuring, arranging a locksmith's visit for that same afternoon. He arrived very quickly, and immediately diagnosed the fault. He showed us the failed component and offered a choice of replacements. We agreed that he would replace the faulty lock with a high quality 3* British Standard Anti-Bump/Pick/Snap security cylinder. He took the door locking strip to the company workshop and returned extremely quickly with the new locking system installed, together with the number of keys we required. and new handles. This was fitted to the door. He checked that the lock was operating smoothly and that the door was closing snugly. The job was competitively priced for this high-quality product and for the faultless workmanship. The locksmith was friendly and courteous throughout and did not rush the job. I have known this company for 40 years and would give them the highest possible recommendation.

Just wanted to drop a review to say thank you for the service we have been receiving. You are very quick at responding to our emails and queries, it is appreciated as we can then keep our clients in the loop. Also the turnaround to get parts in for us has been great so thank you all to everyone. Thanks from CC Cousins

We commissioned Blakes Security to install a security door. They provided a quotation promptly and came on the agreed date to complete the work in a professional manner.

I called them to fit new locks to secure my mother-in-law's vacant home. They were responsive to the urgency, fitting us into a cancellation and considerate about timing given we had a two hour journey to get there. On the day, Mr Blake arrived promptly. He immediately established that the locks on the rear doors did not need to be changed to make the premises secure, saving us a lot of money. He was efficient in changing the lock on the front door and adjusting the door frame for a better, more secure fit.

Blakes Security supplied 5 exterior Chubb door locks, 2 of which turned out to be faulty (manufacturing error), after notifying them Blakes immediately promised to replace the faulty locks, and they would raise the issue with the manufacturers. Cliff Blake arrived on my doorstep at 7:30 am in Northants. to replace the two faulty locks having driven from the Medway area - a drive of 2hrs. Superb customer care and support.

I had 4 locks replaced. They fitted my work in very quickly and kept me informed when there was a 30 minute delay. The price was very reasonable.

I contacted Blakes in early 2019 to quote on a replacement eight locks in four doors, with a master key system. My first contact with the company was on the phone, and I was impressed by how helpful they were even with a tentative enquiry. Shortly after this conversation I visited the shop on Medway City Estate and was once again impressed with the level of customer service provided - I had lots of questions and care was taken over answering each one. In the following fortnight Blakes visited my home to survey and quote, and the work was carried out within two months - all according to the quote and agreed timeline. Everyone who I dealt with throughout was very polite and helpful, and the work was carried out quickly. Subsequent to the installation I had a problem with one lock on my front door resulting in me being locked out. I called Blakes about this and the owner of the company was on site within an hour - and the problem was fixed permanently. I have nothing but good things to say about Blakes - I'll be returning to them for any and all future security requirements.

This company is in my opinion extremely expensive! My advice to anyone wishing to use them is to get an estimate first! And hold them to it! I have been sent an invoice for over £500 for a lock repair! If I had had a typed estimate up front, at least I could have shopped around for more cost effective quotes. The work is done, the lock is working but I do feel as though I’ve been taken advantage of. The customer service is fine, the quality we will just have to keep our fingers crossed. Just saying.

We are currently refurbing the original 1930 doors in our house and was having trouble finding new door catches as the size is no longer standard. Went to Blakes, who advised us that the originals would clean up and cleaned one up to show us. They put customer service before getting a sale.

Blake’s Security Systems provide an excellent professional service. Mr Blake provides the perfect system to suit your own personal needs. The fitting was done calmly and highly efficiently. There were no issues with them in my home and they were very polite and showed extreme professionalism. When they left my home it was spotless and there was no evidence of any work being carried out. They cleaned as they went along. I would highly recommend this company and am a very happy and highly satisfied customer.

Very good and quick service. Needed a lock changed on an internal door which I had not had keys for since I bought the property. Blakes were very quick to respond to my query and give me a quote upfront. The work was done quickly, professionally and to a high standard. All very good.

We have recently moved to a new home and needed the locks changing. I called not really knowing what we needed. They came and gave a quote that afternoon, explained what we needed and the options available. All explained well and with no pressure to use their services. We chose what we wanted and our doors were all done a day later. Very friendly, speedy and followed COVID guidelines. Thank you!

I have used Blakes for many years but most recently for the installation of new alarm system and new locks throughout the property and a safe. From start to finish they have all been consummate professionals and have put me at ease. From the young man in the shop who supplied me brochures and talked me through my options at length, to the lady on the phone who was extremely courteous and made us aware throughout the whole job when people would arrive. James & Jacob who fitted our alarm were so professional and tidy. I had expected a lot of mess from the work but the house was left immaculate which was a huge relief! I am truly delighted with all of the work and the quality of all the equipment installed is top-notch and looks very smart. Mr Blake is extremely knowledgeable and has given me an exceptional amount of time allaying my worries and giving advice. At no point was pushed in any way or to get anything that was not required. The whole team are a delight!

My UPVC kitchen door had decided to remain permanently closed and locked. I phoned Blakes and explained the issue. At their request I sent some pictures by email so that they could identify the door type and components. An appointment was made for the next day. The engineer arrived on time. The locking mechanism was removed and a new gearbox was installed and all necessary adjustments and lubrication made. The repairs were explained. The service was professional with proper regard to my home. I am writing this after receipt of the invoice. The price charged was good value for the excellent service on site and the administration at the office. I would not hesitate to use them again or recommend their services to others.

I needed a replacement lock for my front door and contacted Blakes after finding their details on this site. The Engineer arrived at the exact time scheduled, diagnosed the issue and proceeded to replace the cylinder. Mechanical parts were lubricated and the door was adjusted. It is actually better than it was before. I also needed extra keys cut and these were ordered and waiting for me when I arrived at the shop. A very professional, courteous service with excellent workmanship. I will not hesitate using Blakes again if the need arises and also recommending them.

We have previously used Blakes for keys, but on this occasions needed the locking systems on five doors overhauled / refurbished. After a preparatory visit from Blakes, we decided to replace the locks on three doors and refurbish the other two. Everything is now good and we are very pleased with the outcome. Whilst Blakes may not be the cheapest, their products and the workmanship are excellent. Great work. Friendly staff. We would have no hesitation using Blakes in the future and highly recommend them.

Excellent Service We have used Blake’s for sometime now for locks and keys but have just used them to install our alarm system in a commercial building. We cannot rate them highly enough, extremely professional from start to finish. James who installed the system took real pride in his work, given this was a Commercial building the attention to detail and the effort taken to hide all of the wiring exceeded my expectation. I would certainly use Blakes as my first option on any locks or security issues

I have used Blakes for many years and always found them very helpful and efficient. We recently had a burglary while in the property, luckily disturbing them in the process, thieves took various car keys, all house keys, cash, wallets etc. Blakes took control and arranged, new locks, blocking of car keys and generally helping, which has been much appreciated as I was very stressed out by the incident. Thank you once again to all staff and contacts who have been fantastic.

I first contacted Blakes Security as an emergency callout due to the alarm beeping. James arrived and after fixing the fault checked the entire system, making recommendations for an upgrade. I then had to call again for a lock repair and Mr.Blake arrived in 10 minutes to fit a temporary barrel so we were able to use the door! After James' visit and sound advice, I decided to go ahead with the first stage of work to the property. This was completed in a most professional manner with minimal disruption. Whilst here they adjusted the timing of the sensor motions on floodlights as well. We discussed options for additional work which will be completed at second stage. I am confident that further visits will meet the high standard of professional expertise that Blakes have demonstrated. I certainly would not hesitate to recommend this excellent Company to anyone!

The multi-point lock on the back door at my parent's house failed late in the afternoon. I was at work about 3 hours drive away, so called Blakes in Strood at 4.30pm. At 5pm one of their engineers arrived on his way home, and fixed the lock to make the house secure again. They were very honest in advising getting a new door as further repairs would be uneconomical due to the age of the existing door and scarcity of parts. Have used Blakes before and am always reassured by their openness and sound advice. Wouldn't hesitate in recommending them to anyone needing an honest appraisal of work needed.

From first visit to completion of work, friendly, professional, took time to explain everything and would recommend them to anyone. The quotation arrived as expected giving full information on a full security system and installation of a CCTV system. After agreeing price advised of date for installation and how long it would take. Contacted prior to start of work to ensure date was still convenient. Installation more than meets our expectations, work completed cleanly, professionally and in a friendly manner. Everything was explained in a friendly manner ensuring we had an understanding of the systems before leaving our property. Also feel extremely comfortable in being able to contact them should the need arise and will keep in touch for maintenance of the systems.

I had the problem of a door lock failing with the key firmly trapped inside. I found Blakes with Which Trusted Trader; glad I did ! Everyone I dealt with was courteous and knowledgeable, even the van was pristine ! The new ultra secure lock was installed and the working area cleaned with minimum delay. If I need a locksmith again then I would have no hesitation in calling Blakes. Well done !

Very helpful when the locking mechanism on an elderly UPVC door failed. The locksmith made a great effort to replace the locking mechanism which meant that we did not have to replace the whole door which would have been very expensive. Very polite and helpful locksmith. Excellent communication prior to the repair. I have used this company for many years and would thoroughly recommend them.

We use this company regularly mainly to carry out an annual alarm service and for specific work on other occasions. One of the things that impress us most is the attention to detail and the emphasis on hidden wiring in their installations. There may be competitors who charge less but we cannot fault their professionalism in carrying out a first-rate job.

I tasked Blakes with installing a modern intercom system to a grade II* listed building. The new system perfectly fits our requirements and the works were carried out on time and with no disruption to daily activities. The level of service received was exceptional.