Endorsed by Which?

Blue Flame Gas Solutions Limited

5.0

117 Reviews

Organisations and Awards

Apr 2019

About

Blue Flame Gas Solutions Ltd is a small well established family run business covering all South Wales.

We at Blue Flame Gas Solutions have been voted "Wales Heating Intaller for 2016" and are very proud of being recognised and presented with this award. We are pleased to annouce we have won this award again for 2017 and the second year running

The business was started by Garry Lloyd who has over 20 years experience and a time served British Gas engineer, during this time he was lead engineer and the highest performing engineer within South Wales and the West

As a small business we aspire to obtain 100% customer satisfaction and our ethos is "We are large enough to cope but small enough to care"
We will:-
* Install the correct system for your home
* Carry out a survey and consultation on what system best suits your needs
* Provide a professional and efficient installation.
* Fast turnaround on providing competitive quotations
* 10 years parts and labour guarantee available on all new boilers

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Underfloor heating
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • thermostats gas leaks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
117 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
First Class Job
Customer Service
Quality
Value
Turned up on time and finished on time. Polite and efficient, neat and tidy. Good at explaining the controls of the system
Kathleen, Mid Glamorgan Posted on 26/09/2016 , work completed 26/09/2016
The trader replied (on 07/07/2017)
Garry and his team really appreciate your recommendation and the positive feedback on your personal experience throughout the installation process. We truely value your comments and delighted you found the team efficient, polite and left your home as they found it with the minimum disruption. Garry is thrilled you state 'it was a first class job', thank you so much for your recommendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Very professional company
Customer Service
Quality
Value
We found Blue Flame Solutions very professional in installing our new boiler, from the very first when they gave us all the information and recommended the best boiler for us. Their work was very prompt and first class. They took all the Debry away and did a very good clean up job when they finished. I would certainly recommend Blue Flame Solutions to anyone.
Peter, Mid Glamorgan Posted on 19/09/2016 , work completed 19/09/2016
The trader replied (on 07/07/2017)
Garry and his team really appreciate your posting and your recommendation to others. We truely value your positive feedback on your personal experience from initial contact to completion of the installation process. We are delighted you found the team proffesional and polite, leaving your home as they found it and removing all debris. Garry is thrilled you say the experience was 'first class ', thank you so much and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent job
Customer Service
Quality
Value
Very prompt, professional service, over 2 days. On completion the controls were explained fully and the engineers cleaned up fully. Could not fault the service.
L R, Mid Glamorgan Posted on 15/09/2016 , work completed 15/09/2016
The trader replied (on 07/07/2017)
We really appreciate your positive feedback on your personal experience throughout the installation process which was completed within a 2 day timeframe. We are delighted you found the team professional, with clear instructions on the system and controls etc, plus the team left your home as they found it and we truly value your comments. Garry is thrilled you say it was an 'excellent job', so thank you for recommendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt professional - Brilliant
Customer Service
Quality
Value
Excellent pro work. Highly recommended. Most impressed. No hesitation in recommending.
Dennis, Mid Glamorgan Posted on 05/09/2016 , work completed 05/09/2016
The trader replied (on 07/07/2017)
We really appreciate your posting and the positive feedback on your personal experience throughout the installation process. We are delighted you were impressed and found the team proffesional and prompt and truly value your comments. Garry is thrilled you say the experience was 'brilliant' and you wouldn't hesitate to recommend Blue Flame Gas Solutions to others and thank you so much for choosing us to install your system Kind regards Julie Lloyd Admin support.
Excellent Job & Clean
Customer Service
Quality
Value
Work 1st class and tidied up after them.
Phillip, Mid Glamorgan Posted on 26/08/2016 , work completed 26/08/2016
The trader replied (on 07/07/2017)
We really appreciate your recommendation to others and the positive feedback on your personal experience throughout the installation with the end result of all workmanship being described as excellent. We are delighted you found the team 1st class and they left your home as they found it, we truly value your comments. Thank you so much for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Highly recommended
Customer Service
Quality
Value
Excellent service, worked tirelessly to install my new heating system, were friendly & helpful & I would definitely recommend them.
Pat, Mid Glamorgan Posted on 15/08/2016 , work completed 15/08/2016
The trader replied (on 07/07/2017)
Garry and his team really appreciate you would highly recommend us to others and the positive feedback on your own personal experience throughout the installation process with the end result being of an excellent standard. We are delighted you found the team proffesional, working tirelessly to complete the work with minimum impact and we truly value your comments. Thank you so much for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Best Team for the Job.
Customer Service
Quality
Value
Punctual, polite and very professional, just a few of the words I could use to describe this team of craftsmen. The work I required was the removal of an old coal central heating system and the installation of a new gas central heating system, this work was completed extremely quickly (1½ days) and to a very high standard. Throughout the process I was kept up to date by Garry and his team and consulted at every stage about ideas, decisions and recommendations. They also kept my house as clean as possible during the job, removing all rubbish and mess created once completed, so much so you'd have hardly known they'd been, other than the new boiler. The initial consultation helped us plan exactly what work was going to be required, which boiler would be best, the right location for it and all the additional information needed to make it happen and work for my home, this I feel is why the final cost was the same as the quote, no hidden extras, everything as discussed before the job started, and at a very good competitive price. Due to problems with my gas provider they were unable to fully certify the gas system on the final day and arrangements were made so they could returned at a later date to complete the job, there were no extra costs or complaints, they were very happy to accommodate my situation. I would definitely recommend Garry and his entire team at Blue Flame Gas Solutions Ltd to anybody who wants a professional job at a reasonable price.
Craig013 Posted on 09/08/2016 , work completed 09/08/2016
The trader replied (on 07/07/2017)
Garry and his team really value your posting and truly appreciate your positive feedback on your personal experience from initial contact to completion of the install, with the final result of workmanship being described as excellent. We are delighted you found the team proffesional, punctual and polite, with good communication and advice throughout. The team strive to ensure there is minimum impact and treat each home as their own, so thank you for acknowledging they fully respected your home and kept all disruption to a minimum. Garry was so thrilled to know you describe his team as 'craftsmen' which really touched him, thank you so much for your high recommendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
My Review
Customer Service
Quality
Value
We received a very friendly and very professional service. Worked nonstop from early morning until the evening. Quality of workmanship excellent. Lovely people who explained all the work they carried out and gave full instructions on our new boiler. Gary made sure we were happy once the job was complete. Would recommend to anyone.
Carol, Mid Glamorgan Posted on 09/08/2016 , work completed 09/08/2016
The trader replied (on 07/07/2017)
Garry and his team really appreciate your recommendation and the positive feedback on your personal experience throughout the installation process with the end result and standard of workmanship being described as excellent. We truely value your comments and you found the team proffesional and friendly and they worked tirelessly with minimum impact to your home. We are delighted the communication throughout was helpful and you were happy with the final result. Garry was so pleased you say he and his team are 'lovely people', and we thank you so much for recommending us to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Brilliant job
Customer Service
Quality
Value
Efficient. Friendly. No hesitation to use them again. Also no hesitation to recommend them. I can relax when looking at pipework needs.
Gwyneth, Mid Glamorgan Posted on 27/07/2016 , work completed 27/07/2016
The trader replied (on 25/07/2017)
We really appreciate your positive feedback on your own personal experience throughout the installation process. Garry and his team are delighted to know you were reassured you found the team efficient and friendly. Thank you so much for your recommendation on how the team took great care in thier workmanship and going that extra mile, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
My Review
Customer Service
Quality
Value
Cannot speak more highly of all aspects of work done. Replacement central heater completed to our total satisfaction.
Colin, Mid Glamorgan Posted on 22/06/2016 , work completed 22/06/2016
The trader replied (on 25/07/2017)
Thank you for taking the time and leaving positive feedback on your own personal experience. Garry and his team are delighted to know you found all aspects of their work exceeding any expectations. Your honesty and recommendation on the excellent workmanship is truely appreciated as Garry is committed to customer care and going that extra mile, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.