/
Find a trader
Endorsed by Which?

Blue Flame Gas Solutions Limited

5.0

114 Reviews

See customer reviews & leave a review

Organisations and Awards

Apr 2019

About

Blue Flame Gas Solutions Ltd is a small well established family run business covering all South Wales.

We at Blue Flame Gas Solutions have been voted "Wales Heating Intaller for 2016" and are very proud of being recognised and presented with this award. We are pleased to annouce we have won this award again for 2017 and the second year running

The business was started by Garry Lloyd who has over 20 years experience and a time served British Gas engineer, during this time he was lead engineer and the highest performing engineer within South Wales and the West

As a small business we aspire to obtain 100% customer satisfaction and our ethos is "We are large enough to cope but small enough to care"
We will:-
* Install the correct system for your home
* Carry out a survey and consultation on what system best suits your needs
* Provide a professional and efficient installation.
* Fast turnaround on providing competitive quotations
* 10 years parts and labour guarantee available on all new boilers

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Underfloor heating
    • Radiators and central heating

  • Heating contractors

    • Central heating systems (installation and servicing)

  • More Services

    • thermostats gas leaks

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
114 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Recommended

Recommended

by 100% of customers
Sort by
Impressive
Customer Service
Quality
Value
I’m a lone female having a new boiler installation which is incredibly overwhelming so after several quotes I choose blue flame solutions. I was offered a competitive quote from a gentleman who answered all of my questions taking time to offer advice, explaining the process fully in a respectful manner. The work was carried out quicker than anticipated in an incredibly neat and tidy fashion. The price quoted was the price paid. Highly recommended.
LNThom Posted on 04/08/2017 , work completed 04/08/2017
Recommended
The trader replied (on 09/08/2017)
Hi Laura. Thanks you very much for the kind feedback it is much appreciated. I am very pleased that you are happy with our services this is my pleasure. And thank you for choosing us I really do appreciate the business...thanks again Kind Regards Garry-Blue Flame
Courteous
Customer Service
Quality
Value
All aspects of the work very satisfactory. The workmen were courteous and took pride in their work.
John Desmond, Mid Glamorgan Posted on 04/08/2017 , work completed 04/08/2017
Recommended
The trader replied (on 09/08/2017)
Hi Des. Thanks for your kind feedback and comments this is very pleasing to hear... Glad your pleased with our services and your new Worcester boiler... Kind Regards Garry BFGS Ltd
Excellent service
Customer Service
Quality
Value
Very impressed with overall service and provided helpful advice. The service man was on time, polite and friendly. Would definitely recommend this company.
Angela, Mid Glamorgan Posted on 10/07/2017 , work completed 10/07/2017
Recommended
The trader replied (on 09/08/2017)
Hi Angela. Thanks for taking time in leaving positive feedback for us and, we really do appreciate the business.... Thanks very much... Kind Regards Garry BFGS Ltd
Excellent job
Customer Service
Quality
Value
Good all round service, excellent.
Jeff, Mid Glamorgan Posted on 09/07/2017 , work completed 09/07/2017
Recommended
The trader replied (on 25/07/2017)
Thank you Jeff for taking the time to leave positive feedback on your own personal experience. We are pleased you found we provided an excellent all round service and we truely appreciate your acknowledgement on the high standard of workmanship. Garry and his team are fully committed to customer care and going that extra mile, so thank you for your reccomendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Great job!!
Customer Service
Quality
Value
Excellent job by the guys, I needed my boiler replaced urgently and they fitted me in with two days!
Jason, Mid Glamorgan Posted on 06/07/2017 , work completed 06/07/2017
Recommended
The trader replied (on 09/08/2017)
Hi jason. Thanks buddy we really do appreciate the feedback and we are glad that we could help you out at such short notice... Kind Regards Garry BFGS Ltd
Brilliant job
Customer Service
Quality
Value
Done a very good job. Would recommend them any time.
Margaret, Mid Glamorgan Posted on 06/07/2017 , work completed 06/07/2017
Recommended
The trader replied (on 09/08/2017)
Hi Margaret. Thank you for the hospitality and also in choosing us over other larger and more established businesses/companies.... Thanks again for your trust and support in local business...much appreciated... Kind Regards Garry BFGS Ltd
Highly recommended-professional service
Customer Service
Quality
Value
As one who does not normally leave feedback, I feel on this occasion that the all round experience warrants recording. From initial contact regarding installation of a new boiler, the communication, installation and aftercare has been first class. Garry & his team impressed me with their attention to detail in all aspects and I would not hesitate in recommending them.
Jan, South Glamorgan Posted on 27/06/2017 , work completed 27/06/2017
Recommended
The trader replied (on 25/07/2017)
Thank you so much Jan for taking the time to leave your review, especially knowing it was the overall experience that prompted you to leave such positive feedback. Garry was delighted to know how you were impressed from initial contact right through to the completion of work as he and his team take great pride in thier workmanship and going that extra mile. Garry truly appreciated your acknowledgment of thier 'attention to detail' and the 'first class aftercare' and thanks you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
True professionals
Customer Service
Quality
Value
The job entailed changing a boiler and fitting nine new radiators. The work commenced on the date agreed and finished ahead of schedule. The workforce were punctual, polite and worked diligently until the work was completed. Their work throughout was carried out in a very tidy and friendly manner. I would have no hesitation in recommending this company. I.e. BlueFlame Gas Solutions.
Which? Trusted Traders Consumer Posted on 13/06/2017 , work completed 13/06/2017
Recommended
The trader replied (on 25/07/2017)
Thank you for taking the time to leave such positive feedback, it's always good to hear your own personal experience of the installation process where on this occasion we replaced your boiler system and fitted 9 radiators. Garry and his team are really pleased to know you found they worked dilligentltly throughout, how you acknowledge how friendly the team are but also how the work was completed ahead of schedule with extra care taken to ensure any mess in your home kept to a minimum. We really appreciate your review and would like to thank you for choosing Blue Flame Gas Solutions. Kind regards Julie Lloyd Admin support.
Prompt + Professional
Customer Service
Quality
Value
Had combi boiler fan replaced with Blue Flame. Very prompt and courteous and gave me good information regarding a new boiler, if necessary will definitely use them again.
Gillian, Mid Glamorgan Posted on 09/06/2017 , work completed 09/06/2017
Recommended
The trader replied (on 06/07/2017)
Thank you on behalf of Garry and the team for providing feedback and comments on the service you received it is greatly appreciated. If we can be of any service in the future please do not hesitate to get in touch. Kind regards Julie Lloyd Admin support.
Perfect Installation
Customer Service
Quality
Value
The whole process of system install was perfect start to finish. I was kept informed every step of the way. Installation was neat and tidy, workers very polite, with minimum disruption and very clean work it was a great experience. All controls explained in great detail.
Brian, Mid Glamorgan Posted on 07/06/2017 , work completed 07/06/2017
Recommended
The trader replied (on 06/07/2017)
Garry and his team really appreciate your positive feedback giving an account of your own personal experience of the service you received by the engineers throughout the installation process. I thank you on behalf of the Blue Flame team. Kind regards Julie Lloyd Admin support.
Which? Trusted Traders

For Consumers

For Businesses

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.