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Blue Flame Gas Solutions Limited

5.0

114 Reviews

Organisations and Awards

Apr 2019

About

Blue Flame Gas Solutions Ltd is a small well established family run business covering all South Wales.

We at Blue Flame Gas Solutions have been voted "Wales Heating Intaller for 2016" and are very proud of being recognised and presented with this award. We are pleased to annouce we have won this award again for 2017 and the second year running

The business was started by Garry Lloyd who has over 20 years experience and a time served British Gas engineer, during this time he was lead engineer and the highest performing engineer within South Wales and the West

As a small business we aspire to obtain 100% customer satisfaction and our ethos is "We are large enough to cope but small enough to care"
We will:-
* Install the correct system for your home
* Carry out a survey and consultation on what system best suits your needs
* Provide a professional and efficient installation.
* Fast turnaround on providing competitive quotations
* 10 years parts and labour guarantee available on all new boilers

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Underfloor heating
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • thermostats gas leaks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
114 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Brilliant job
Customer Service
Quality
Value
Engineers arrived promptly to install our new Worcester Bosch. Gary was very informative and explained all the technical procedures including flushing of the radiators. We understood and questions we asked were answered in a polite and courteous way. Engineers were very considerate in leaving house clean & tidy. Impressed with their professional manner.
John, Mid Glamorgan Posted on 02/06/2017 , work completed 02/06/2017
The trader replied (on 09/08/2017)
Hi John. Thank you for your kind words, being an Aircraft Engineer yourself you know how important it is that the boiler, controls and efficency of the system is moving forward... Thanks for the business...And more importantly your Mother-in-law for the recommendation...!! Kind Regards Garry BFGS Ltd
First Class Service
Customer Service
Quality
Value
Very professional company. Prompt, courteous and thoughtful. Quickly solved and rectified a long standing problem I had with my combi boiler. Highly recommended. Thanks Garry.
Kenneth, Mid Glamorgan Posted on 30/05/2017 , work completed 30/05/2017
The trader replied (on 06/07/2017)
Pleased we were able to help resolve a longstanding problem with your Combi boiler. Thank you for taking the time to post your positive feedback on the experience, it's greatly appreciated. Garry and his team, thank you for choosing Blue Flame Gas Solutions. Kind regards Julie Lloyd Admin support.
Very efficient & prompt
Customer Service
Quality
Value
I was treated promptly as promised and the work was done very professionally. I would recommend Blue Flame to any and all.
Ronald, Mid Glamorgan Posted on 25/05/2017 , work completed 25/05/2017
The trader replied (on 06/07/2017)
We really appreciate your positive feedback and you received a prompt service as promised from Garry and his team. We thank you for your reccomendation and for choosing Blue Flame Gas Solutions to install your system. Kind regards Julie Lloyd Admin support.
Prompt and professional
Customer Service
Quality
Value
On time, easy to talk to. Very well dressed, does a very professional job. I would recommend their work without worry.
Barbara, Mid Glamorgan Posted on 24/05/2017 , work completed 24/05/2017
The trader replied (on 06/07/2017)
Thank you very much for your positive feedback on your experience, it's really appreciated. Garry has high work ethics and this is instilled in his team and throughout all the work they undertake. We thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Nothing less than 5 star from start to finish.
Customer Service
Quality
Value
Our gas fire and back boiler of 18 years old were removed in May and a new fire and combination boiler installed. All of the work was carried out by Blue Flame Gas Solutions. Gary and his team were polite, very professional and efficient, with all work completed on time and as per quotation schedule. Upon completion everything was explained. My wife and I were delighted with the quality of the job and would not hesitate in recommending Blue Flame Gas Solutions to theirs. Money well spent.
Paul, Mid Glamorgan Posted on 22/05/2017 , work completed 22/05/2017
The trader replied (on 06/07/2017)
Thank you so much for taking the time to leave this post. Garry and his team are thrilled to know you and your wife were delighted with the professionalism and quality of the installation and your recommendation to others of your experience of using Blue Flame Gas Solutions. We truely appreciate this positive feedback and thank you for choosing us to install your system Kind regards Julie Lloyd Admin support.
Excellent company to deal with
Customer Service
Quality
Value
From the first time of contacting Garry I have been treated with the utmost of respect and efficiency is first class. At our first meeting he explained in detail all the work involved in replacing our old boiler with a new Worcester Bosch and he was true to his word. The quote was sent to me in one day and all the work was detailed on it. His team were efficient, reliable and friendly and Garry made sure there was good communication throughout. I would highly recommend Garry and his team
David Wathan Posted on 19/05/2017 , work completed 19/05/2017
The trader replied (on 06/07/2017)
Garry and his team really appreciate you taking the time to feedback on your positive experience from initial contact to the installation process. Garry was delighted to know you were reassured by the advice given and you appreciated the efficiency and reliability of choosing him and his friendly Blue Flame team to undertake replacing your old boiler with a new high efficiency system. Kind regards Julie Lloyd Admin support.
Excellent and courteous service
Customer Service
Quality
Value
We used Garry and his team to install a new Worcester central heating boiler and to flush out the existing radiators and pipework. Every aspect of this company’s work was excellent, from customer contact, reliability, courtesy and respect for our home, to impeccable and thorough efficiency with absolute proficiency. We would recommend them to anyone without hesitation.
emlyn.davies Posted on 17/05/2017 , work completed 17/05/2017
The trader replied (on 06/07/2017)
We really appreciate your positive feedback on your personal experience throughout the installation process and thank you for taking time to leave your recommendation to others. Garry and his team aim to provide a friendly professional service with that personal touch, ensuring they respect your home and any disruption is at aminimum. We thank you for choosing Blue Flame Gas Solutions to install your new boiler system. Kind regards Julie Lloyd Admin support.
Brilliant job done
Customer Service
Quality
Value
From the moment they came to see what I wanted done they were all very polite and professional. They were on time and cleaned and tidy and they didn't leave any of the old rad etc. so I didn't have the worry of how to get rid of everything. I was very happy with everything, they were very professional in their work.
Irene, Mid Glamorgan Posted on 10/05/2017 , work completed 10/05/2017
The trader replied (on 06/07/2017)
Thank you so much for your positive feedback on the professionalism of the team and your own personal experience throughout the installation process. Garry and his team are pleased to know you were more than satisfied with the timely work they carried out and any disruption was kept to a minimum with all discarded rads etc remove. We thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Brilliant job
Customer Service
Quality
Value
Completely professional company - operating to the highest standard of workmanship, clean, quality efficiency, informative, competitive pricing. Reliability is first class. I wouldn't hesitate to recommend 'Blue Flame Gas Solutions Ltd'. Workforce are most helpful in everyway.
Colin, Mid Glamorgan Posted on 09/05/2017 , work completed 09/05/2017
The trader replied (on 06/07/2017)
Thank you so much for your positive feedback on the professional work carried out by Garry and his team and your own personal experience throughout the installation process. We are truly grateful for your reccomendation to others and how you acknowledge their workmanship, reliability and advice and we thank you sincerely for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Boiler service excellent job
Customer Service
Quality
Value
Very pleased with the work carried out, very clean and pleasant. Will be phoning this company again to do work.
Martin, Mid Glamorgan Posted on 28/04/2017 , work completed 28/04/2017
The trader replied (on 06/07/2017)
We really appreciate your positive feedback on your personal account and experience of the service you received from us. Garry and his friendly team are delighted to know you were pleased with standard of work and disruption was kept to a minimum. We thank you for choosing Blue Flame Gas Solutions to install your system and Kind regards Julie Lloyd Admin support.