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Blue Flame Gas Solutions Limited

5.0

114 Reviews

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Organisations and Awards

Apr 2019

About

Blue Flame Gas Solutions Ltd is a small well established family run business covering all South Wales.

We at Blue Flame Gas Solutions have been voted "Wales Heating Intaller for 2016" and are very proud of being recognised and presented with this award. We are pleased to annouce we have won this award again for 2017 and the second year running

The business was started by Garry Lloyd who has over 20 years experience and a time served British Gas engineer, during this time he was lead engineer and the highest performing engineer within South Wales and the West

As a small business we aspire to obtain 100% customer satisfaction and our ethos is "We are large enough to cope but small enough to care"
We will:-
* Install the correct system for your home
* Carry out a survey and consultation on what system best suits your needs
* Provide a professional and efficient installation.
* Fast turnaround on providing competitive quotations
* 10 years parts and labour guarantee available on all new boilers

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Underfloor heating
    • Radiators and central heating

  • Heating contractors

    • Central heating systems (installation and servicing)

  • More Services

    • thermostats gas leaks

My work

Customer reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
114 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Recommended

Recommended

by 100% of customers
Sort by
Prompt, professional & reliable
Customer Service
Quality
Value
More than pleased with the service provided.
Jeanne, South Glamorgan Posted on 28/04/2017 , work completed 28/04/2017
Recommended
The trader replied (on 06/07/2017)
Garry and his team really appreciate your post and the positive feedback on your personal experience, plus to know you were pleased with the service they provided during the process. We thank you for choosing Blue Flame Gas Solutions. Kind regards Julie Lloyd Admin support.
As ever - great job
Customer Service
Quality
Value
Fast and tidy job from diligent and careful fitters. Polite and cheerful.
David, Mid Glamorgan Posted on 28/04/2017 , work completed 28/04/2017
Recommended
The trader replied (on 06/07/2017)
Garry and his team really appreciate your positive feedback on your experience throughout the installation process. We than you for your posting and acknowledging their cheerful manner, professionalism and diligence to the work undertaken. We thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent job from start to finish
Customer Service
Quality
Value
Had a new boiler fitted by Gary and his team in April. Can honestly say the service received lived up to the on-line info on Worcester, Checkatrade & Which sites. It was very refreshing to find a company so professional, friendly, excellent value, that took great pride in their work and were not out to rip you off (when Gary came to personally assess my requirements he explained in full why I needed a certain level of boiler - other quotes I had all recommended far higher spec boilers costing £100's of pounds more). Have already recommended to friends and family. Outstanding service received from personal quote, through fit, to call back to stop 2 radiators weeping.
Jonathan, Mid Glamorgan Posted on 12/04/2017 , work completed 12/04/2017
Recommended
The trader replied (on 06/07/2017)
We really appreciate your positive feedback on your own personal experience throughout the installation process. Garry and his team are delighted to know you were reassured you found all aspects of their work standards lived up to the on-line sites recommendations. Thank you so much for your honesty and posting your experience of the friendliness of the team and how they take great pride in thier workmanship, Garry is committed to customer care and going that extra mile, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Brilliant job, excellent, prompt & professional
Customer Service
Quality
Value
Excellent from start to finish. Would use them again.
Roger, Mid Glamorgan Posted on 05/04/2017 , work completed 05/04/2017
Recommended
The trader replied (on 06/07/2017)
Garry and his team really appreciate your posting and providing positive feedback on your personal experience throughout the installation process. Thank you for acknowledging how prompt and professional the team were, delivering an excellent service throughout, and for making the choice to select Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Fantastic
Customer Service
Quality
Value
Excellent service. Other tradesmen had been and straight away wanted to change the boiler, quoting in excess of £2500. Gary came and said he would try and fix it. He ordered a part on a Sunday & came and fixed it on Tuesday for a very reasonable price! Very knowledgeable, friendly, clean and tidy and fantastic customer service. Will definitely use him again!!
Cerys, Mid Glamorgan Posted on 04/04/2017 , work completed 04/04/2017
Recommended
The trader replied (on 06/07/2017)
Garry really appreciates this acknowledgment where he was able to provide you as a valued customer with accurate and honest advice to a potential repair as opposed to a new system. We truly appreciate all customer feedback on your experience whether it be a small job through to an installation. Garry and his team say thank you and to keep in touch if you need any further assistance. We thank you for choosing Blue Flame Gas Solutions. Kind regards Julie Lloyd Admin support.
First class and professional
Customer Service
Quality
Value
We enquired about having a new gas boiler fitted. The response and quotation came quickly. The cost reasonable. Having accepted the quotation, accepted the work was planned quickly. The whole job was undertaken with minimum of disruption and by very pleasant workmen. The whole experience was first class and professional.
Thomas John, Mid Glamorgan Posted on 27/03/2017 , work completed 27/03/2017
Recommended
The trader replied (on 06/07/2017)
Garry and his team really appreciate your reccomendation and posting the positive feedback on your personal experience throughout the process from the initial contact through to installation. Thank you for acknowledging how you received a first class and prompt service from our friendly team of engineers and to know our commitment to keeping customer care and providing a professional service our main focus plus any disruption to your home kept at a minimum. We thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent job
Customer Service
Quality
Value
We had a new boiler installed and re-positioned into the bathroom complete with new pipework and 3 new radiators. Garry and his workmen carried out the work very efficiently and professionally and left everything clean and tidy at the end of each day. They were always very friendly and polite and it was a pleasure having them working in our home. We are thrilled with the finished work and would highly recommend this company.
Terry, Mid Glamorgan Posted on 15/03/2017 , work completed 15/03/2017
Recommended
The trader replied (on 06/07/2017)
Garry and the team really appreciate your posting the positive feedback on your personal experience throughout the repositioning and installation process. Garry is delighted to know you have acknowledged the excellent workmanship and how friendly, efficient and professional the team were, plus how the kept all disruption in your home to a minimum, so thank you for the reccomendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent service
Customer Service
Quality
Value
Cannot fault the service we received. Very competitive price, excellent service, prompt response, reliable and prompt, courteous, very good workmanship and tidy.
Violet, Mid Glamorgan Posted on 06/03/2017 , work completed 06/03/2017
Recommended
The trader replied (on 06/07/2017)
We really appreciate your positive feedback on your own personal experience throughout the installation process. Garry is delighted to know you were unable to fault the service they provided, with his team of engineers being friendly, courteous and with excellent standards of workmanship, plus keeping any disruptions in your home to a minimum, so we thank you for your reccommendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent job from start to finish
Customer Service
Quality
Value
First class service received from Gary and his team from start to finish. Even though the job was quite big and complex. They all worked hard to proved the highest quality of workmanship to a quick timescale. The team were courteous throughout and able to answer any queries or concerns. Highly recommended.
Jonathan, Mid Glamorgan Posted on 27/02/2017 , work completed 27/02/2017
Recommended
The trader replied (on 06/07/2017)
Garry and his team truely appreciate your reccomendations and positive feedback on your personal experience throughout this installation, which was a large complex undertaking. Garry is delighted to know you were thrilled with the high standards of workmanship and how courteous, professional and prompt they were as a team,keeping to the timeframe agreed and any dituption to a minimum. We thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt and professional
Customer Service
Quality
Value
Very pleased with this company. Would definitely use them again. I would recommend them for their efficient and friendly service.
Farag, Mid Glamorgan Posted on 15/02/2017 , work completed 15/02/2017
Recommended
The trader replied (on 06/07/2017)
We really appreciate your positive feedback on your own personal experience throughout the installation process. Garry and his team thank you for your reccomendation to others and your acknowledgement of the professional, prompt and friendly service we provided to you. We thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
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