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Blue Flame Gas Solutions Limited

5.0

117 Reviews

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Organisations and Awards

Apr 2019

About

Blue Flame Gas Solutions Ltd is a small well established family run business covering all South Wales.

We at Blue Flame Gas Solutions have been voted "Wales Heating Intaller for 2016" and are very proud of being recognised and presented with this award. We are pleased to annouce we have won this award again for 2017 and the second year running

The business was started by Garry Lloyd who has over 20 years experience and a time served British Gas engineer, during this time he was lead engineer and the highest performing engineer within South Wales and the West

As a small business we aspire to obtain 100% customer satisfaction and our ethos is "We are large enough to cope but small enough to care"
We will:-
* Install the correct system for your home
* Carry out a survey and consultation on what system best suits your needs
* Provide a professional and efficient installation.
* Fast turnaround on providing competitive quotations
* 10 years parts and labour guarantee available on all new boilers

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Underfloor heating
    • Radiators and central heating

  • Heating contractors

    • Central heating systems (installation and servicing)

  • More Services

    • thermostats gas leaks

My work

Customer reviews

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5.0
117 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Recommended

Recommended

by 100% of customers
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Excellent service
Customer Service
Quality
Value
Cannot fault the service we received. Very competitive price, excellent service, prompt response, reliable and prompt, courteous, very good workmanship and tidy.
Violet, Mid Glamorgan Posted on 06/03/2017 , work completed 06/03/2017
Recommended
The trader replied (on 06/07/2017)
We really appreciate your positive feedback on your own personal experience throughout the installation process. Garry is delighted to know you were unable to fault the service they provided, with his team of engineers being friendly, courteous and with excellent standards of workmanship, plus keeping any disruptions in your home to a minimum, so we thank you for your reccommendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent job from start to finish
Customer Service
Quality
Value
First class service received from Gary and his team from start to finish. Even though the job was quite big and complex. They all worked hard to proved the highest quality of workmanship to a quick timescale. The team were courteous throughout and able to answer any queries or concerns. Highly recommended.
Jonathan, Mid Glamorgan Posted on 27/02/2017 , work completed 27/02/2017
Recommended
The trader replied (on 06/07/2017)
Garry and his team truely appreciate your reccomendations and positive feedback on your personal experience throughout this installation, which was a large complex undertaking. Garry is delighted to know you were thrilled with the high standards of workmanship and how courteous, professional and prompt they were as a team,keeping to the timeframe agreed and any dituption to a minimum. We thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt and professional
Customer Service
Quality
Value
Very pleased with this company. Would definitely use them again. I would recommend them for their efficient and friendly service.
Farag, Mid Glamorgan Posted on 15/02/2017 , work completed 15/02/2017
Recommended
The trader replied (on 06/07/2017)
We really appreciate your positive feedback on your own personal experience throughout the installation process. Garry and his team thank you for your reccomendation to others and your acknowledgement of the professional, prompt and friendly service we provided to you. We thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt and professional
Customer Service
Quality
Value
Very professional and specific about the job that needed to be carried out. On time and very clean and immaculate tradesmen.
Martin, Mid Glamorgan Posted on 13/02/2017 , work completed 13/02/2017
Recommended
The trader replied (on 06/07/2017)
We really appreciate your reccomendation to others and the positive feedback on your personal experience throughout the installation process. Garry and his team thank you for your acknowledgement of the professional and prompt service provided, where they kept to the agreed timescale and keeping disruption to a minimum within your home. Garry takes great pride in providing excellent customers care but equally in the professionalism and appearance of his workforce, so we thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Outstanding job A*
Customer Service
Quality
Value
Well mannered and very helpful. Very neat and professional. Would recommend and would employ again.
Julian, Mid Glamorgan Posted on 13/02/2017 , work completed 13/02/2017
Recommended
The trader replied (on 06/07/2017)
We really appreciate your reccomendation to others and the positive feedback on your experience throughout the installation process. Garry and his team are thrilled with your A* and Outstanding reccomendation, stating 'that's just fantastic', so we sincerely thank you for your comments and choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Very good boiler installation and prompt service
Customer Service
Quality
Value
We had been without heating for over 2 weeks and when we approached Garry at Blue Flame although he was booked up until March he said he would fit us in with the next 2 days which was fantastic. The work was carried in a polite and professional manner and given thorough instructions how to work it. They took all the rubbish away and completed the work to a high satisfaction. Would recommend them to anyone.
Ann Muscat, Cardiff Posted on 11/02/2017 , work completed 11/02/2017
Recommended
The trader replied (on 06/07/2017)
Garry and the team really appreciate how you have acknowledged thier flexibility to your predicament in the was midst of winter, where they rescheduled work to get your home warm again. Your positive feedback on your own personal experience throughout the installation process is heartening, knowing you truely appreciated thier commitment and professionalism, so thank you. And we thank you for your reccomendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt and professional
Customer Service
Quality
Value
Blue Flame Gas Solutions did a excellent and satisfactory service installing my new Worcester Green central heating boiler.
Sydney James, Mid Glamorgan Posted on 07/02/2017 , work completed 07/02/2017
Recommended
The trader replied (on 06/07/2017)
Thank you for your positive feedback on your own personal experience throughout the installation process of your new CentralHeating system. Garry and his team really appreciate your acknowledgement of the prompt and professional service with all work being if an excellent standard. We thank you for the reccomendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Professional and brilliant job
Customer Service
Quality
Value
The work was carried out very professionally and quick. Excellent service and great work. Would use them again and would recommend to others.
Katrina, Mid Glamorgan Posted on 07/02/2017 , work completed 07/02/2017
Recommended
The trader replied (on 06/07/2017)
We really appreciate your positive feedback on your own personal experience throughout the installation process. Garry and his team would like to thank you for acknowledging the brilliant and very proffesioal service you experience and we thank you for recommending and choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt & professional
Customer Service
Quality
Value
I found Blue Flame Gas Solutions to be extremely professional & they managed to fit us in within a day as we had no heating or hot water. The work was completed very quickly. There was no mess left & they took our old boiler away. I would recommend them to anyone.
Ann, South Glamorgan Posted on 03/02/2017 , work completed 03/02/2017
Recommended
The trader replied (on 06/07/2017)
Garry and his team really appreciate your positive feedback on your experience throughout the installation process, which was scheduled at short notice as your existing system was no longer working. Garry is delighted you found his team proffesional and the work carried out promptly, within a few days of contact, It was a winter and was essential to get your home warm again. We are pleased you found the team worked with little mess to your home and all disruption kept to a minimum with the old boiler and debris removed as work was completed. We thank you for your reccomendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent & Professional Boiler & Radiators Replacment
Customer Service
Quality
Value
From the very first meeting when Garry visited to provide a quote, he was punctual and very professional which was a great first impression. Garry and his team then attended to carry out the works and did a fantastic job. The professionalism of his team was fantastic and I'm very happy with not only the work carried out but also the customer service provided throughout. I would highly recommend Blue Flame Gas Solutions Ltd and look forward to my first service. Thank you to Garry and his team, excellent work.
Matt2510 Posted on 31/01/2017 , work completed 31/01/2017
Recommended
The trader replied (on 06/07/2017)
Garry and his team really appreciate your positive feedback on your experience throughout the installation process. Garry delighted that you felt first impressions count as this is so important to him, as is customer care. He was even more pleased you found the team to be proffesional and prompt, with the final results being a 'fantastic' result. So we thank you for this reccomendation to others choosing Blue Flame Gas Solutions to install your system and look forward to seeing you at the first service, which we will advise you if in advance Kind regards Julie Lloyd Admin support.
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