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Blue Flame Gas Solutions Limited

5.0

118 Reviews

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Organisations and Awards

Apr 2019

About

Blue Flame Gas Solutions Ltd is a small well established family run business covering all South Wales.

We at Blue Flame Gas Solutions have been voted "Wales Heating Intaller for 2016" and are very proud of being recognised and presented with this award. We are pleased to annouce we have won this award again for 2017 and the second year running

The business was started by Garry Lloyd who has over 20 years experience and a time served British Gas engineer, during this time he was lead engineer and the highest performing engineer within South Wales and the West

As a small business we aspire to obtain 100% customer satisfaction and our ethos is "We are large enough to cope but small enough to care"
We will:-
* Install the correct system for your home
* Carry out a survey and consultation on what system best suits your needs
* Provide a professional and efficient installation.
* Fast turnaround on providing competitive quotations
* 10 years parts and labour guarantee available on all new boilers

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Underfloor heating
    • Radiators and central heating

  • Heating contractors

    • Central heating systems (installation and servicing)

  • More Services

    • thermostats gas leaks

My work

Customer reviews

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5.0
118 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Recommended

Recommended

by 100% of customers
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Excellent & Professional Boiler & Radiators Replacment
Customer Service
Quality
Value
From the very first meeting when Garry visited to provide a quote, he was punctual and very professional which was a great first impression. Garry and his team then attended to carry out the works and did a fantastic job. The professionalism of his team was fantastic and I'm very happy with not only the work carried out but also the customer service provided throughout. I would highly recommend Blue Flame Gas Solutions Ltd and look forward to my first service. Thank you to Garry and his team, excellent work.
Matt2510 Posted on 31/01/2017 , work completed 31/01/2017
Recommended
The trader replied (on 06/07/2017)
Garry and his team really appreciate your positive feedback on your experience throughout the installation process. Garry delighted that you felt first impressions count as this is so important to him, as is customer care. He was even more pleased you found the team to be proffesional and prompt, with the final results being a 'fantastic' result. So we thank you for this reccomendation to others choosing Blue Flame Gas Solutions to install your system and look forward to seeing you at the first service, which we will advise you if in advance Kind regards Julie Lloyd Admin support.
Excellent boiler replacement.
Customer Service
Quality
Value
Arrived promptly and worked hard through the day. They were polite and cleared up after themselves. They checked everything thoroughly before leaving & gave clear instructions on how to use the new heating system.
Heather, South Glamorgan Posted on 16/01/2017 , work completed 16/01/2017
Recommended
The trader replied (on 06/07/2017)
We really appreciate your positive feedback on your personal experience throughout the installation process and acknowledgement the team run through the system at end of work. Garry and his team are delighted you were pleased with the friendliness and the proffesionalism of work carried out, with all mess kept to a minimum and any debris etc removed at the end of day. We thank you for your reccomendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Brilliant job
Customer Service
Quality
Value
Friendly service, easy to contact, always available for advice and a great job. Would definitely recommend.
Which? Trusted Traders Consumer Posted on 14/01/2017 , work completed 14/01/2017
Recommended
The trader replied (on 06/07/2017)
We really appreciate your recommendation and the positive feedback on your personal experience throughout the installation process and how the team were informative and provided advice along the way. Garry would like to thank you for acknowledging how the team were friendly and readily available, doing a 'brilliant job' it means so much to them all., so we thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt, professional, trustworthy, great job
Customer Service
Quality
Value
I chose Blue Flame after meeting the owner for a quote. They fitted a new boiler promptly and cleaning. I was in work and trusted them in my property. Just had my free service. Very happy with my overall service.
Alistair, Mid Glamorgan Posted on 13/01/2017 , work completed 13/01/2017
Recommended
The trader replied (on 06/07/2017)
Thank you, Garry really appreciates your positive feedback on your own experience, from the initial meeting through to the installation process. We highly value your comments and are delighted you felt reassured in their professionalism, entrusting Garry and his team into your home whilst at work and pleased you are more than have satisfied with the follow up annual service. We thank you for your recommendation and choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Clean professional friendly
Customer Service
Quality
Value
Arrived on time, clean workers, friendly and polite, didn't really know they were here! the job was very professional and the house was left exactly as they found it! brilliant! definitely recommend this company!
Elizabeth, Mid Glamorgan Posted on 06/12/2016 , work completed 06/12/2016
Recommended
The trader replied (on 06/07/2017)
Garry and his team really appreciate your recommendation and the positive feedback on your personal experience throughout the installation process. We are delighted you found the team proffesional, polite and they left your home as they found it; we truly value your comments and Garry is thrilled you say the experience was 'brilliant', thank you so much for recommending us to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Brilliant job, prompt & professional
Customer Service
Quality
Value
Not only highly professional technically but with a concern for cleanliness throughout the work. Also a very pleasant manner by all the team. Their presentation was immaculate and work done to a high standard, precisely on time.
Margaret, Vale of glamorgan Posted on 03/11/2016 , work completed 03/11/2016
Recommended
The trader replied (on 06/07/2017)
We really appreciate your recommendation and the positive feedback on your personal experience throughout the installation process. We are delighted on meeting Garry you found he is professional and has excellent technical experience, his team of engineers are equally committed to ensure you get the best service possible, treating your home with utmost respect, we truly value your comments and Garry is thrilled you say the experience was 'brilliant' and all work completed on time. Thank you so much for recommending us to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Brilliant job and highly satisfied.
Customer Service
Quality
Value
I was extremely satisfied with the service I received. I found them very professional from start to finish. They were very friendly and helpful, but remained very efficient and focused on the job. They were very tidy and left no mess behind, and I would highly recommend them to anybody. I couldn't fault them!
Robin, Mid Glamorgan Posted on 01/11/2016 , work completed 01/11/2016
Recommended
The trader replied (on 06/07/2017)
Garry and his team really appreciate your recommendation and the positive feedback on your personal experience from initial meeting throughntom the installation. We are delighted you found the team proffesional, polite and there was minimum disruption and mess leaving your home as they found it; we truly value your comments and Garry is thrilled you state it was a 'brilliant job'. Thank you so much for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent work
Customer Service
Quality
Value
Good advice given & high quality of workmanship. Installed a combi boiler, made a good job of fitting components and pipe work in tight space. Also returned to resolve a snag without delay.
Simon, Mid Glamorgan Posted on 19/10/2016 , work completed 19/10/2016
Recommended
My Review
Customer Service
Quality
Value
Very high standard of work
Adrian, Mid Glamorgan Posted on 13/10/2016 , work completed 13/10/2016
Recommended
The trader replied (on 07/07/2017)
We really appreciate your posting and the positive feedback on your personal experience throughout the the installation process within your home. We are delighted you found the standard of work completed by Garry and his team to a very high and we truly value your comments. Thank you much for the recommending and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
My Review
Customer Service
Quality
Value
Exemplary service
Nikolay, Mid Glamorgan Posted on 06/10/2016 , work completed 06/10/2016
Recommended
The trader replied (on 07/07/2017)
We really appreciate your posting and the positive feedback on your personal experience throughout the installation process. We are delighted you found the service Garry and his team provided of an exemplary standard and we truly value your comments. Thank you so much for the recommendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
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