Blue Flame Gas Solutions Limited

Im getting on a bit so for me while I expect (and got) brilliant installation service 6 years ago, its the maintenance and service thereafter that is equally important to me. Now like I said age is starting to take its toll - the eyesight isnt all it was and as for trying to remember anything remotely useful about what to do once i a blue moon (ie after a power cut or if I am going to reprogramme the thingy {see what I mean useless at the terminology!!}) Enter Garry. I have to say he is nothing short of amazing on customer service. Not only can he talk me through what to do on the phone usually, if I still have difficulty he sends me a video! Oh that might not sound much to some of you but to someone on a pension that saves me a call out charge. I pay my maintenance costs monthly which works out superbly for me because I am not faced with huge bills and what's more I had a choice of bronze silver gold or platinum service. Oh and I hate saying this (because I do love seeing him he is such a nice guy) but he really has thought of everything and I have NEVER seen him without a smile on his face and thats damned rare today.

Recommended by a relative Garry called and spent time discussing our needs. We accepted his quote and agreed on a date. Arrived on time and did a great job. Work was excellent and very neat. Everything was cleaned and tidied up before they left. Can recommend the team

I recently hired Blue Flame for a boiler replacement, and the entire experience far exceeded my expectations. From the first call, Garry was prompt and professional, providing a clear, fair quote that outlined every step of the project. On installation day, Sol arrived on time and fitted the new boiler with confidence and precision. While he was there, he also took care of several radiators—removing the old units, cleaning the pipework, and installing brand‑new, efficient radiators that heat each room evenly. Throughout the process, communication was transparent, the crew was courteous, and the workmanship was top‑notch. I’m thrilled with both the boiler and the upgraded radiators, and I would gladly recommend Blue Flame to anyone seeking reliable heating solutions.

Garry responded quickly to my initial enquiry and gave good advice on what was needed. The work was carried out on the agreed date with minimal disruption and all rubbish removed at the end of the job. Everything works perfectly. Would recommend Blue Flame.

"Blueflame has handled our boiler servicing for years, and we recently had them install a new one. Garry clearly explained the work beforehand. Sol completed the installation efficiently and to a high standard, with minimal disruption. He even took the time to walk us through the new boiler's operation. We are delighted with the result and confidently recommend Blueflame's services."

We urgently needed our boiler replaced and was extremely happy with the price and service. The work was done quickly and Gary was very clean and tidy. Excellent service would definitely recommend.

Extremely pleased with the jobs that were done by this firm's plumbers, they gave a time of arrival, and they were on the dot. They changed 2 taps and a shower control valve, and then our back boiler was serviced, all jobs finished clean and tidy, can't fault them.

Had a Boiler replacement by BLUEFLAME SOLUTIONS Ltd last February. Garry turned up on time, and got straight on with the job, stripping out the old boiler and installing the new boiler with no mess and no fuss, and completed the same day. I would recommend BLUEFLAME SOLUTIONS LTD

Garry from Blue Flame came to service my BAXI boiler which he and his team installed last year. As promised when the boiler was installed, this first service was free. As always, Garry and his team were efficient and friendly both when setting up the service appointment and conducting the service and all of my questions were answered. I can highly recommend Blue Flame.

Can't fault this company. Friendly and professional. One can trust their work. Feel very satisfied when the job is completed.

Had a new condenser boiler fitted. Carl did a fantastic job. He was professional, polite and thorough. He made sure boiler and the new Hive control was working before he left. He left no mess, old boiler was taken away. Follow up with Garry next day to talk through warranty and check boiler was working after install. Fabulous customer service. Would highly recommend Blue Flame Gas Solutions. Fantastic price and service.

Was recommended Garry for a new boiler installation and not disappointed at all. From the first meet Garry was polite and talked us through the installation and a choice of boiler. On the day of installation , Garry and Ryan worked diligently throughout the day. All carpets were covered and paintwork protected for the removal of my old boiler. The new boiler was installed and operating at the end of a 11 hour day for the guys. Everything was left spotless. Five star plus company.

Had this boiler fitted by Garry from Blue Flame. His work on installing was fantastic, from getting a quote using their online , which was easy and straightforward, to the installation of the new boiler. He did everything efficiently and tidily, cleared up after himself and left my house as he found it, but with a new boiler. Showed me what to do with the initial set up, just made everything very easy. So impressed and would thoroughly recommend, good prices , and more personal service than with the bigger companies. Many thanks Garry.

Excellent job from his first visit to the completion of the work. Everything was explained fully and at length which was appreciated. Would definitely recommend Garry

Excellent service from start to finish. Knowledgeable engineer, good initial advice in choosing the right installation. Excellent follow up. Installers were efficient, polite and well presented. The work was carried out in a clean and competent manner and met our expectations.

Excellent experience with Garry and leon. Incredibly skilled engineers and genuinly nice blokes. the quality of their work was fantastic so much attention to detail. Went above and beyond what I asked doing additional work which included fitting a new drain pipe from my boiler as the old pipe looked tatty and was loose and fixing a radiator which had been plumbed incorrectly. These were done at no extra charge either. Garry is very much a perfectionist with his work so he wanted to ensure everything was spot on. The new boiler has also been piped up beautifully thanks to Leon and the difference in my heating now is unreal. Will be having them back to fit new radiators next. If your looking for an honest skilled tradesman you won't go wrong with blue flame. Would recommend to anyone thanks again lads

Blue flame Gas Solutions were recommended to me by a work colleague who was very impressed by the approach and workmanship of Garry Lloyd the engineer/owner. When I phoned Garry, he was polite and offered to visit me immediately. During our discussions about possibly changing the present boiler, mainly because it was not powerful enough to supply heating and hot water to my fairly large house, he was very informative and helpful with his advice and I never once felt that he was bluffing in order to get the job. Consequently, due to his lovely attitude and patience, both at my house and on the phone on several occasions, we came to an agreement to install a state of the art Viessman Vitodens 222f 35kw boiler which was a big job, but appreciate now it was well worth the cost as I have a comfortable warm home and ample supply of hot water. As both my wife and I work in the daytime, I felt at ease leaving Garry and his colleague Leon Rowlands in the house. They were both here early every morning and worked until 6pm to get the job done as it was promising cold weather in the forthcoming days. Towards the end of the installation, while Deon cleaned up, Garry very patiently spent well over an hour going through the instructions manual with both of us. The installation is impeccable, and the whole work area was left in a tidier state than when they started. I would have no hesitation in using these two again and highly recommend them to anyone wishing to have work done.

Excellent customer service and very knowledgeable and explained everything while he carried out the work , definitely use again

I asked Garry to come and give us a quote following me having a quote from another well known company. He came out himself to give the quote and there was no sales men just a decent guy coming out to inspect the job. He then emailed me a quote with which I was more than happy with the quote as he had beaten the other company by £800 which with them included giving me £200 off for the old boiler. I contacted Garry on the Saturday. The Monday he came out inspected the job and give me a quote all within a few hours. Garry agreed to come and do the job on the Friday for me as we had been without heating explaining that he had already committed to another job for 2 days. On Friday they arrived promptly as agreed and competed the job. We had a 30 year old boiler removed and a new boiler fitted including having to change the location of the flue. The team cleaned up as they worked and ensured that there was no mess left. Before he left he ensured that he showed us how to use the system and as we do not use the timer did not over complicate things when showing us how to use our new system. I cannot recommend Garry and his team enough. They are honest, hard working and reliable guys who are also very friendly. With the weather that we had we were expecting there to be a delay because part of the work required them to be outside but they did not and knuckled down and got the work done. We are more than happy with our new system and cannot recommend these guys enough.