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Endorsed by Which? Trusted Traders

Blue Flame Gas Solutions Limited

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5.0

112 Reviews

Organisations and Awards

Apr 2019

About

Blue Flame Gas Solutions Ltd is a small well established family run business covering all South Wales.

We at Blue Flame Gas Solutions have been voted "Wales Heating Intaller for 2016" and are very proud of being recognised and presented with this award. We are pleased to annouce we have won this award again for 2017 and the second year running

The business was started by Garry Lloyd who has over 20 years experience and a time served British Gas engineer, during this time he was lead engineer and the highest performing engineer within South Wales and the West

As a small business we aspire to obtain 100% customer satisfaction and our ethos is "We are large enough to cope but small enough to care"
We will:-
* Install the correct system for your home
* Carry out a survey and consultation on what system best suits your needs
* Provide a professional and efficient installation.
* Fast turnaround on providing competitive quotations
* 10 years parts and labour guarantee available on all new boilers

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Underfloor heating
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • thermostats gas leaks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
112 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
NEW BOILER
Customer Service
Quality
Value
Excellent job from his first visit to the completion of the work. Everything was explained fully and at length which was appreciated. Would definitely recommend Garry
Customer in Newport Posted on 01/08/2020 , work completed 19/06/2020
Installation of gas boiler
Customer Service
Quality
Value
Excellent service from start to finish. Knowledgeable engineer, good initial advice in choosing the right installation. Excellent follow up. Installers were efficient, polite and well presented. The work was carried out in a clean and competent manner and met our expectations.
Customer in Rhondda Cynon Taff Posted on 27/09/2019 , work completed 25/09/2019
New boiler fitting
Customer Service
Quality
Value
Excellent experience with Garry and leon. Incredibly skilled engineers and genuinly nice blokes. the quality of their work was fantastic so much attention to detail. Went above and beyond what I asked doing additional work which included fitting a new drain pipe from my boiler as the old pipe looked tatty and was loose and fixing a radiator which had been plumbed incorrectly. These were done at no extra charge either. Garry is very much a perfectionist with his work so he wanted to ensure everything was spot on. The new boiler has also been piped up beautifully thanks to Leon and the difference in my heating now is unreal. Will be having them back to fit new radiators next. If your looking for an honest skilled tradesman you won't go wrong with blue flame. Would recommend to anyone thanks again lads
Customer in Rhondda Cynon Taff Posted on 13/02/2019 , work completed 12/02/2019
Installation of Viessman Vitodens 222f 35kw boiler
Customer Service
Quality
Value
Blue flame Gas Solutions were recommended to me by a work colleague who was very impressed by the approach and workmanship of Garry Lloyd the engineer/owner. When I phoned Garry, he was polite and offered to visit me immediately. During our discussions about possibly changing the present boiler, mainly because it was not powerful enough to supply heating and hot water to my fairly large house, he was very informative and helpful with his advice and I never once felt that he was bluffing in order to get the job. Consequently, due to his lovely attitude and patience, both at my house and on the phone on several occasions, we came to an agreement to install a state of the art Viessman Vitodens 222f 35kw boiler which was a big job, but appreciate now it was well worth the cost as I have a comfortable warm home and ample supply of hot water. As both my wife and I work in the daytime, I felt at ease leaving Garry and his colleague Leon Rowlands in the house. They were both here early every morning and worked until 6pm to get the job done as it was promising cold weather in the forthcoming days. Towards the end of the installation, while Deon cleaned up, Garry very patiently spent well over an hour going through the instructions manual with both of us. The installation is impeccable, and the whole work area was left in a tidier state than when they started. I would have no hesitation in using these two again and highly recommend them to anyone wishing to have work done.
Customer in Cardiff Posted on 30/01/2019 , work completed 30/01/2019
Job well done.
Customer Service
Quality
Value
On-time, on schedule, on budget, polite & tidy. Well pleased.
Jeffrey, Mid Glamorgan Posted on 14/01/2019 , work completed 14/01/2019
My review
Customer Service
Quality
Value
Prompt and professional.
Christine, Mid Glamorgan Posted on 02/01/2019 , work completed 02/01/2019
Boiler service
Customer Service
Quality
Value
Excellent customer service and very knowledgeable and explained everything while he carried out the work , definitely use again
Customer in Rhondda Cynon Taff Posted on 07/12/2018 , work completed 23/11/2018
Great Work, Reliable & Competively priced
Customer Service
Quality
Value
I asked Garry to come and give us a quote following me having a quote from another well known company. He came out himself to give the quote and there was no sales men just a decent guy coming out to inspect the job. He then emailed me a quote with which I was more than happy with the quote as he had beaten the other company by £800 which with them included giving me £200 off for the old boiler. I contacted Garry on the Saturday. The Monday he came out inspected the job and give me a quote all within a few hours. Garry agreed to come and do the job on the Friday for me as we had been without heating explaining that he had already committed to another job for 2 days. On Friday they arrived promptly as agreed and competed the job. We had a 30 year old boiler removed and a new boiler fitted including having to change the location of the flue. The team cleaned up as they worked and ensured that there was no mess left. Before he left he ensured that he showed us how to use the system and as we do not use the timer did not over complicate things when showing us how to use our new system. I cannot recommend Garry and his team enough. They are honest, hard working and reliable guys who are also very friendly. With the weather that we had we were expecting there to be a delay because part of the work required them to be outside but they did not and knuckled down and got the work done. We are more than happy with our new system and cannot recommend these guys enough.
Sbowen Posted on 13/10/2018 , work completed 13/10/2018
Brilliant job
Customer Service
Quality
Value
I would recommend this firm and the fitters who put the boiler in to anybody. No mess, cleaned up everything after them and did a professional job.
G, Mid Glamorgan Posted on 26/09/2018 , work completed 26/09/2018
Friendly and efficient.
Customer Service
Quality
Value
Contacted Blue Flame Gas Solutions as we had no heating, Gary attended and explained everything and fixed the problem. Excellent service and we will be using Blue Flame Gas Solutions in the future.
Moira, Mid Glamorgan Posted on 31/08/2018 , work completed 31/08/2018
Prompt and professional
Customer Service
Quality
Value
No pressure to have the job done with them, he emailed price which we agreed. Phoned us a couple of days later to say they had a slot on Monday morning, arrived on time on Monday finished that day. Gary called next day and we settled the bill.
David, Mid Glamorgan Posted on 25/06/2018 , work completed 25/06/2018
Brilliant job
Customer Service
Quality
Value
Prompt service, pleasant workmen, efficient, helpful, and clean workers, would certainly recommend them, and use them in future. Exceeded expectations.
Jean, Mid Glamorgan Posted on 21/05/2018 , work completed 21/05/2018
Happy customers
Customer Service
Quality
Value
Happy to recommend Blue Flame Gas for their prompt and professional service. Gary was friendly and helpful and carried out the work required in a clean efficient manner.
John, Mid Glamorgan Posted on 04/05/2018 , work completed 04/05/2018
Reliable and Professional
Customer Service
Quality
Value
I am a landlord and have been using been using Blue Flame for about 18 months after being let down by a previous Gas Safe Engineer. I have used Blue Flame for boiler services, gas safety certificates, gas connection, and now a complete overhaul of a leaking older central heating system, which is now like new. I have no hesitation in recommending Blue Flame, Garry and the Lads for their quality workmanship, civility and cleanliness.
ALAN KENTON Posted on 10/04/2018 , work completed 10/04/2018
The trader replied (on 26/04/2018)
Hi Alan, thanks for your kind feedback very much appreciated glad we have been able to help and we appreciate the on-going business. Best Wishes Garry-Blue Flame
A Job Well Done
Customer Service
Quality
Value
A Job Well Done We returned from holiday to a freezing cold house and ultimately a condemned boiler. So pleased we found, via the boiler manufacturers website, Blue Flame Gas Solutions. Garry came round within 3 hours of our initial call and suggested repositioning the new boiler, accordingly he gave us a very competitive quote for all the parts & labour involved. The lads arrived right on the expected time and proceeded to protect all the areas where they were going to be working. They got on with the job in a professional manner. We were very pleased with their work ethics and the outcome of the installation. Throughout they were polite and courteous. Would highly recommend them to anyone needing a replacement or maintenance. With thanks to Gary, Leon & Gideon for their prompt and excellent service. David 15/04/2018
Which? Trusted Traders Consumer Posted on 10/04/2018 , work completed 10/04/2018
The trader replied (on 26/04/2018)
Hi David and Beryl, Thanks very much for your kind and detailed review, And in pointing out how your overall experience with us has been a positive one. Thanks again.! Best Wishes Garry-Blue Flame
Professional , Excellent job.
Customer Service
Quality
Value
The service was excellent from quote to finish. The team arrived on time and covered the place in protective sheets which was much appreciated . They were polite and professional and the finished job was perfect. Would certainly recommend .
Freezer Posted on 27/03/2018 , work completed 27/03/2018
The trader replied (on 09/04/2018)
Dear customer, thanks very much for your kind 5⭐️star review, very happy that you have been pleased with our services and also pointing out how we protect customers property with protective sheets. Thanks! Kind Regards Garry-Blue Flame
Polite and Courteous
Customer Service
Quality
Value
Not at all pushy - discussed what we wanted - made recommendations and left us to it. Turned up on time as they said they would - very important. Polite, courteous workers who cleaned up after themselves. Very pleased with product now it's up and working.
Robert, Mid Glamorgan Posted on 12/03/2018 , work completed 12/03/2018
The trader replied (on 09/04/2018)
Hi Robert, thanks very much for taking time to leave us a 5⭐️star review. Thanks for sharing your experiences with us and others "Not at all pushy"..!! Thanks Robert Kind Regards Garry-Blue Flame
Amazing
Customer Service
Quality
Value
Very professional, courteous, respectful tradesmen, amazing job, very clean, informative & helpful. Everything as promised.
Tracy, Mid Glamorgan Posted on 05/03/2018 , work completed 05/03/2018
The trader replied (on 16/03/2018)
Hi Tracy. Thank for your kind feedback..."Everything as Promised". Thanks :) Kind Regards Garry-Blue Flame
My review
Customer Service
Quality
Value
Very impressed, prompt service, will use them again.
Alun, Mid Glamorgan Posted on 05/03/2018 , work completed 05/03/2018
The trader replied (on 16/03/2018)
Thanks Alun for feedback much appreciated. Kind Regards Garry-Blue Flame
Clean and efficient
Customer Service
Quality
Value
Excellent service and easy to deal with from quote to completion.
Simon Posted on 01/02/2018 , work completed 01/02/2018
The trader replied (on 16/03/2018)
Hi Simon. Thanks for feedback glad you experience with us was an excellent one... Kind Regards Garry-Blue Flame
Polite & Professional!!
Customer Service
Quality
Value
Polite and professional from initial telephone conversation to boiler installation. Punctual, hardworking and efficient. Thank you Garry, Leon & Gideon for your professionalism and excellent customer service.
Jackie Posted on 23/01/2018 , work completed 23/01/2018
The trader replied (on 16/03/2018)
Hi Jackie. Thanks very much for your kind feedback very much appreciated and lovely to hear. Kind Regards Garry-Blue Flame
Great Company
Customer Service
Quality
Value
A great company to deal with, Gary provided a competitive quote, very detailed outlining all the work within one day of site inspection. Very professional company, I had 2 radiators and a new boiler fitted to high degree of quality. I have no regrets on hiring Gary and his team, highly recommended and 1st class.
Dean, Mid Glamorgan Posted on 17/01/2018 , work completed 17/01/2018
The trader replied (on 16/03/2018)
Hi Dean. Thanks for your detailed and positive feedback much appreciated. Kind Regards Garry-Blue Flame
Hero's to the rescue
Customer Service
Quality
Value
Our boiler had been misbehaving but we were off to Benidorm for Xmas, decided to wait until we had come back to get it fixed, bad move. Came home with flu virus and a boiler that had completely deceased. Contacted Blue Flame, Garry came to time, arranged everything. What a pleasure to deal with, in no time at all I have a new boiler installed and a lovely warm home. The work was very professional and the fitter Leon cleaned up, you wouldn't have known anyone had been working there. I would recommend this young firm for not only professional attitude but also the friendly way that things are handled, you are more than a number.
Kay Luker Posted on 07/01/2018 , work completed 07/01/2018
The trader replied (on 16/03/2018)
Hi Kay. Thanks for your kind feedback glad we could help you in your difficult circumstances....love the caption. "Heroes to the Rescue" :) Kind Regards Garry-Blue Flame
Fantastic - Professional & Great Customer Service
Customer Service
Quality
Value
Blue Flame Gas Solutions was fantastic. My boiler broke down and we required an solution. They visited my house and sent a quote on the same day I contacted them. The next day I accepted the quote to have the boiler replaced the following day. They provided us with options and explained all necessary with great patience. They were polite, respectful and cleaned/tidied after finishing the work. No disappointments/surprises at all and they make they process smooth. Thank you very much! I would highly recommend them and I will definitely contact them again for servicing the boiler or any other job required in the house.
Valerie Posted on 11/12/2017 , work completed 11/12/2017
The trader replied (on 16/03/2018)
Hi Valerie. Thanks so much for the lovely positive feedback. Pleasing to read your detailed and personal review of us. Much appreciated Kind Regards Garry-Blue Flame
Brilliant job
Customer Service
Quality
Value
Garry and his team did an excellent job for us. Started and finished on time, clean, tidy and polite at all times. Would recommend them to anybody; we are really pleased with our new heating.
Steve, Mid Glamorgan Posted on 30/11/2017 , work completed 30/11/2017
The trader replied (on 16/03/2018)
Hi Steve. Thanks very much for your review. Glad you are happy with your new boiler and would recommend to others. Thanks Kind Regards Garry-Blue Flame
Excellent service
Customer Service
Quality
Value
Very professional service from initial quote to boiler and radiator installation. Excellent advice given in initial quote meeting and quote emailed later the same evening. The lads that fitted the boiler we polite professional and very clean and tidy. Thanks to Gary and the team at Blue flame for their excellent customer service
Sarapritch Posted on 10/11/2017 , work completed 10/11/2017
The trader replied (on 16/03/2018)
Hi Sara. Thanks for detailed review and promoting our speedy quote turnaround and the advice given...:) Much appreciated Kind Regards Garry-Blue Flame
Excellent Service
Customer Service
Quality
Value
I would certainly recommend Blue Flame, I had a new boiler & radiators fitted. I received excellent service, Garry & his team were very friendly & efficient also hard working. From start to finish I couldn't fault anything. Will definitely use in the future if needed.
Katherine T Posted on 08/11/2017 , work completed 08/11/2017
The trader replied (on 16/03/2018)
Hi Katherine. Thanks for your kind review glad your experience with us was an excellent one...:) Kind Regards Garry-Blue Flame
Vaillant Ecotec Pro 28 Installation - Excellent!
Customer Service
Quality
Value
I chose Blue Flame Gas Solutions Ltd for several reasons: 1. It was listed on both the Vaillant AND Worcester Bosch websites. 2. Garry Lloyd visited the house to give me a quote. He was very professional and knowledgeable. 3. I was not pressured into accepting the quote. Garry emailed the quote a few hours later. It was competitive. I was very pleased with the installation: The engineers were very polite and helpful. They arrived on time and worked hard all day, without rushing. They tidied up afterwards. Garry Lloyd came to check the work of his engineers a couple of days later. I would definitely recommend Blue Flame Gas Solutions Ltd.
Richard Posted on 31/10/2017 , work completed 31/10/2017
The trader replied (on 16/03/2018)
Hi Richard. Thanks for the positive and personal feedback of your experiences with us...Much appreciated..;) Kind Regards Garry-Blue Flame
Excellent job
Customer Service
Quality
Value
Gary & team are exceptional. The work carried out is second to none, with nothing too much trouble. Would thoroughly recommend them.
Clive, Mid Glamorgan Posted on 25/10/2017 , work completed 25/10/2017
The trader replied (on 16/03/2018)
Hi Clive. Thanks for the feedback much appreciated...love the caption. "Second to None". Thanks Clive Kind Regards Garry-Blue Flame
Happy customer
Customer Service
Quality
Value
On time, clean and tidy, beautiful piping and good value. What more could you want. Excellent job.
Anthony, Mid Glamorgan Posted on 20/10/2017 , work completed 20/10/2017
The trader replied (on 16/03/2018)
Hi Anthony. Thanks for feedback "beautiful piping" love it..:) Kind Regards Garry-Blue Flame
Excellent Workmanship!
Customer Service
Quality
Value
Brilliant service from all of the team! Professional throughout from start to finish. Aftercare second to none! Would highly recommend!
Lindsey, Mid Glamorgan Posted on 19/10/2017 , work completed 19/10/2017
The trader replied (on 16/03/2018)
Hi Lindsey. Thanks for your kind feedback...."Aftercare second to none"...Thanks Lindsey. Kind Regards Garry-Blue Flame
New Boiler and Shower
Customer Service
Quality
Value
Garry and the team were professional and polite from initial consultation to job finish. I would certainly recommend, they did a fantastic job taking out an ancient power max boiler and replacing with a Worcester boiler. Good value for money too.
Elaine, Mid Glamorgan Posted on 19/09/2017 , work completed 19/09/2017
Top job by top people
Customer Service
Quality
Value
Really impressed with Gary and his team from quote stage to completed project. Would recommend to anyone.
Steve, South Glamorgan Posted on 19/09/2017 , work completed 19/09/2017
The trader replied (on 16/03/2018)
Hi Steve. Thank very much for excellent feedback...love the caption. "Top job by top people"....:) Kind Regards Garry-Blue Flame
Excellent service
Customer Service
Quality
Value
From contacting regarding a quote to completing the work all was done to the highest standards work done over two days by a team who were polite and tidy couldn't ask for a better job. Highly recommended
nigelc Posted on 05/09/2017 , work completed 05/09/2017
The trader replied (on 28/09/2017)
Hi Nigel. Glad to hear your pleased with your new boiler installation and in leaving its much appreciated....all going well we'll see you next year for your annual service. Kind Regards Garry BFGS Ltd
Excellent Service
Customer Service
Quality
Value
From the initial contact to completion of the work, the service received from Gary and his team has been excellent. They have all been very friendly and efficient and I would certainly use the firm again.
Denise, Mid Glamorgan Posted on 04/09/2017 , work completed 04/09/2017
The trader replied (on 28/09/2017)
Hi Denise. Thanks very much for your kind feedback we do appreciate it. And best wishes with the rest of your house renovations. Kind Regards Garry BFGS Ltd
Professional, pleasant and polite
Customer Service
Quality
Value
The team were prompt, arriving on time. They were polite, and pleasant, with a really good attitude. They were efficient and excellent workers. They were clean and tidied up at the end of the day, leaving the house spotless. Good value for money and fitted 1 boiler and 5 radiators in one day. 100% would recommend. ( And they were nice to our dog!!) Genuinely nice gentlemen!
Andrea, Mid Glamorgan Posted on 23/08/2017 , work completed 23/08/2017
The trader replied (on 16/03/2018)
Hi Andrea. Thanks for your lovely positive review. Much appreciated. Kind Regards Garry-Blue Flame
Excellent service
Customer Service
Quality
Value
Work carried out quickly & efficiently. All queries answered in full and Tim taken to fully explain. This was second visit and it re-enforced first good impression. Fully Recommended.
Kenneth, Mid Glamorgan Posted on 08/08/2017 , work completed 08/08/2017
The trader replied (on 16/03/2018)
Hi Kenneth. Thanks for your feedback an on-going business with us. Kind Regards Garry-Blue Flame
Very satisfied
Customer Service
Quality
Value
Very pleased with the work carried out. Very fast, clean and tidy. A fantastic team, works really well.
Blaine, Mid Glamorgan Posted on 08/08/2017 , work completed 08/08/2017
The trader replied (on 09/08/2017)
Hi Blanie. Thanks for taking time in leaving feedback and for choosing us for your new Central Heating system it is much appreciated. And also in supporting local business as discussed on my visit... Kind Regards Garry BFGS Ltd
Impressive
Customer Service
Quality
Value
I’m a lone female having a new boiler installation which is incredibly overwhelming so after several quotes I choose blue flame solutions. I was offered a competitive quote from a gentleman who answered all of my questions taking time to offer advice, explaining the process fully in a respectful manner. The work was carried out quicker than anticipated in an incredibly neat and tidy fashion. The price quoted was the price paid. Highly recommended.
LNThom Posted on 04/08/2017 , work completed 04/08/2017
The trader replied (on 09/08/2017)
Hi Laura. Thanks you very much for the kind feedback it is much appreciated. I am very pleased that you are happy with our services this is my pleasure. And thank you for choosing us I really do appreciate the business...thanks again Kind Regards Garry-Blue Flame
Courteous
Customer Service
Quality
Value
All aspects of the work very satisfactory. The workmen were courteous and took pride in their work.
John Desmond, Mid Glamorgan Posted on 04/08/2017 , work completed 04/08/2017
The trader replied (on 09/08/2017)
Hi Des. Thanks for your kind feedback and comments this is very pleasing to hear... Glad your pleased with our services and your new Worcester boiler... Kind Regards Garry BFGS Ltd
Excellent service
Customer Service
Quality
Value
Very impressed with overall service and provided helpful advice. The service man was on time, polite and friendly. Would definitely recommend this company.
Angela, Mid Glamorgan Posted on 10/07/2017 , work completed 10/07/2017
The trader replied (on 09/08/2017)
Hi Angela. Thanks for taking time in leaving positive feedback for us and, we really do appreciate the business.... Thanks very much... Kind Regards Garry BFGS Ltd
Excellent job
Customer Service
Quality
Value
Good all round service, excellent.
Jeff, Mid Glamorgan Posted on 09/07/2017 , work completed 09/07/2017
The trader replied (on 25/07/2017)
Thank you Jeff for taking the time to leave positive feedback on your own personal experience. We are pleased you found we provided an excellent all round service and we truely appreciate your acknowledgement on the high standard of workmanship. Garry and his team are fully committed to customer care and going that extra mile, so thank you for your reccomendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Great job!!
Customer Service
Quality
Value
Excellent job by the guys, I needed my boiler replaced urgently and they fitted me in with two days!
Jason, Mid Glamorgan Posted on 06/07/2017 , work completed 06/07/2017
The trader replied (on 09/08/2017)
Hi jason. Thanks buddy we really do appreciate the feedback and we are glad that we could help you out at such short notice... Kind Regards Garry BFGS Ltd
Brilliant job
Customer Service
Quality
Value
Done a very good job. Would recommend them any time.
Margaret, Mid Glamorgan Posted on 06/07/2017 , work completed 06/07/2017
The trader replied (on 09/08/2017)
Hi Margaret. Thank you for the hospitality and also in choosing us over other larger and more established businesses/companies.... Thanks again for your trust and support in local business...much appreciated... Kind Regards Garry BFGS Ltd
Highly recommended-professional service
Customer Service
Quality
Value
As one who does not normally leave feedback, I feel on this occasion that the all round experience warrants recording. From initial contact regarding installation of a new boiler, the communication, installation and aftercare has been first class. Garry & his team impressed me with their attention to detail in all aspects and I would not hesitate in recommending them.
Jan, South Glamorgan Posted on 27/06/2017 , work completed 27/06/2017
The trader replied (on 25/07/2017)
Thank you so much Jan for taking the time to leave your review, especially knowing it was the overall experience that prompted you to leave such positive feedback. Garry was delighted to know how you were impressed from initial contact right through to the completion of work as he and his team take great pride in thier workmanship and going that extra mile. Garry truly appreciated your acknowledgment of thier 'attention to detail' and the 'first class aftercare' and thanks you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
True professionals
Customer Service
Quality
Value
The job entailed changing a boiler and fitting nine new radiators. The work commenced on the date agreed and finished ahead of schedule. The workforce were punctual, polite and worked diligently until the work was completed. Their work throughout was carried out in a very tidy and friendly manner. I would have no hesitation in recommending this company. I.e. BlueFlame Gas Solutions.
Which? Trusted Traders Consumer Posted on 13/06/2017 , work completed 13/06/2017
The trader replied (on 25/07/2017)
Thank you for taking the time to leave such positive feedback, it's always good to hear your own personal experience of the installation process where on this occasion we replaced your boiler system and fitted 9 radiators. Garry and his team are really pleased to know you found they worked dilligentltly throughout, how you acknowledge how friendly the team are but also how the work was completed ahead of schedule with extra care taken to ensure any mess in your home kept to a minimum. We really appreciate your review and would like to thank you for choosing Blue Flame Gas Solutions. Kind regards Julie Lloyd Admin support.
Prompt + Professional
Customer Service
Quality
Value
Had combi boiler fan replaced with Blue Flame. Very prompt and courteous and gave me good information regarding a new boiler, if necessary will definitely use them again.
Gillian, Mid Glamorgan Posted on 09/06/2017 , work completed 09/06/2017
The trader replied (on 06/07/2017)
Thank you on behalf of Garry and the team for providing feedback and comments on the service you received it is greatly appreciated. If we can be of any service in the future please do not hesitate to get in touch. Kind regards Julie Lloyd Admin support.
Perfect Installation
Customer Service
Quality
Value
The whole process of system install was perfect start to finish. I was kept informed every step of the way. Installation was neat and tidy, workers very polite, with minimum disruption and very clean work it was a great experience. All controls explained in great detail.
Brian, Mid Glamorgan Posted on 07/06/2017 , work completed 07/06/2017
The trader replied (on 06/07/2017)
Garry and his team really appreciate your positive feedback giving an account of your own personal experience of the service you received by the engineers throughout the installation process. I thank you on behalf of the Blue Flame team. Kind regards Julie Lloyd Admin support.
Brilliant job
Customer Service
Quality
Value
Engineers arrived promptly to install our new Worcester Bosch. Gary was very informative and explained all the technical procedures including flushing of the radiators. We understood and questions we asked were answered in a polite and courteous way. Engineers were very considerate in leaving house clean & tidy. Impressed with their professional manner.
John, Mid Glamorgan Posted on 02/06/2017 , work completed 02/06/2017
The trader replied (on 09/08/2017)
Hi John. Thank you for your kind words, being an Aircraft Engineer yourself you know how important it is that the boiler, controls and efficency of the system is moving forward... Thanks for the business...And more importantly your Mother-in-law for the recommendation...!! Kind Regards Garry BFGS Ltd
First Class Service
Customer Service
Quality
Value
Very professional company. Prompt, courteous and thoughtful. Quickly solved and rectified a long standing problem I had with my combi boiler. Highly recommended. Thanks Garry.
Kenneth, Mid Glamorgan Posted on 30/05/2017 , work completed 30/05/2017
The trader replied (on 06/07/2017)
Pleased we were able to help resolve a longstanding problem with your Combi boiler. Thank you for taking the time to post your positive feedback on the experience, it's greatly appreciated. Garry and his team, thank you for choosing Blue Flame Gas Solutions. Kind regards Julie Lloyd Admin support.
Very efficient & prompt
Customer Service
Quality
Value
I was treated promptly as promised and the work was done very professionally. I would recommend Blue Flame to any and all.
Ronald, Mid Glamorgan Posted on 25/05/2017 , work completed 25/05/2017
The trader replied (on 06/07/2017)
We really appreciate your positive feedback and you received a prompt service as promised from Garry and his team. We thank you for your reccomendation and for choosing Blue Flame Gas Solutions to install your system. Kind regards Julie Lloyd Admin support.
Prompt and professional
Customer Service
Quality
Value
On time, easy to talk to. Very well dressed, does a very professional job. I would recommend their work without worry.
Barbara, Mid Glamorgan Posted on 24/05/2017 , work completed 24/05/2017
The trader replied (on 06/07/2017)
Thank you very much for your positive feedback on your experience, it's really appreciated. Garry has high work ethics and this is instilled in his team and throughout all the work they undertake. We thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Nothing less than 5 star from start to finish.
Customer Service
Quality
Value
Our gas fire and back boiler of 18 years old were removed in May and a new fire and combination boiler installed. All of the work was carried out by Blue Flame Gas Solutions. Gary and his team were polite, very professional and efficient, with all work completed on time and as per quotation schedule. Upon completion everything was explained. My wife and I were delighted with the quality of the job and would not hesitate in recommending Blue Flame Gas Solutions to theirs. Money well spent.
Paul, Mid Glamorgan Posted on 22/05/2017 , work completed 22/05/2017
The trader replied (on 06/07/2017)
Thank you so much for taking the time to leave this post. Garry and his team are thrilled to know you and your wife were delighted with the professionalism and quality of the installation and your recommendation to others of your experience of using Blue Flame Gas Solutions. We truely appreciate this positive feedback and thank you for choosing us to install your system Kind regards Julie Lloyd Admin support.
Excellent company to deal with
Customer Service
Quality
Value
From the first time of contacting Garry I have been treated with the utmost of respect and efficiency is first class. At our first meeting he explained in detail all the work involved in replacing our old boiler with a new Worcester Bosch and he was true to his word. The quote was sent to me in one day and all the work was detailed on it. His team were efficient, reliable and friendly and Garry made sure there was good communication throughout. I would highly recommend Garry and his team
David Wathan Posted on 19/05/2017 , work completed 19/05/2017
The trader replied (on 06/07/2017)
Garry and his team really appreciate you taking the time to feedback on your positive experience from initial contact to the installation process. Garry was delighted to know you were reassured by the advice given and you appreciated the efficiency and reliability of choosing him and his friendly Blue Flame team to undertake replacing your old boiler with a new high efficiency system. Kind regards Julie Lloyd Admin support.
Excellent and courteous service
Customer Service
Quality
Value
We used Garry and his team to install a new Worcester central heating boiler and to flush out the existing radiators and pipework. Every aspect of this company’s work was excellent, from customer contact, reliability, courtesy and respect for our home, to impeccable and thorough efficiency with absolute proficiency. We would recommend them to anyone without hesitation.
emlyn.davies Posted on 17/05/2017 , work completed 17/05/2017
The trader replied (on 06/07/2017)
We really appreciate your positive feedback on your personal experience throughout the installation process and thank you for taking time to leave your recommendation to others. Garry and his team aim to provide a friendly professional service with that personal touch, ensuring they respect your home and any disruption is at aminimum. We thank you for choosing Blue Flame Gas Solutions to install your new boiler system. Kind regards Julie Lloyd Admin support.
Brilliant job done
Customer Service
Quality
Value
From the moment they came to see what I wanted done they were all very polite and professional. They were on time and cleaned and tidy and they didn't leave any of the old rad etc. so I didn't have the worry of how to get rid of everything. I was very happy with everything, they were very professional in their work.
Irene, Mid Glamorgan Posted on 10/05/2017 , work completed 10/05/2017
The trader replied (on 06/07/2017)
Thank you so much for your positive feedback on the professionalism of the team and your own personal experience throughout the installation process. Garry and his team are pleased to know you were more than satisfied with the timely work they carried out and any disruption was kept to a minimum with all discarded rads etc remove. We thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Brilliant job
Customer Service
Quality
Value
Completely professional company - operating to the highest standard of workmanship, clean, quality efficiency, informative, competitive pricing. Reliability is first class. I wouldn't hesitate to recommend 'Blue Flame Gas Solutions Ltd'. Workforce are most helpful in everyway.
Colin, Mid Glamorgan Posted on 09/05/2017 , work completed 09/05/2017
The trader replied (on 06/07/2017)
Thank you so much for your positive feedback on the professional work carried out by Garry and his team and your own personal experience throughout the installation process. We are truly grateful for your reccomendation to others and how you acknowledge their workmanship, reliability and advice and we thank you sincerely for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Boiler service excellent job
Customer Service
Quality
Value
Very pleased with the work carried out, very clean and pleasant. Will be phoning this company again to do work.
Martin, Mid Glamorgan Posted on 28/04/2017 , work completed 28/04/2017
The trader replied (on 06/07/2017)
We really appreciate your positive feedback on your personal account and experience of the service you received from us. Garry and his friendly team are delighted to know you were pleased with standard of work and disruption was kept to a minimum. We thank you for choosing Blue Flame Gas Solutions to install your system and Kind regards Julie Lloyd Admin support.
Prompt, professional & reliable
Customer Service
Quality
Value
More than pleased with the service provided.
Jeanne, South Glamorgan Posted on 28/04/2017 , work completed 28/04/2017
The trader replied (on 06/07/2017)
Garry and his team really appreciate your post and the positive feedback on your personal experience, plus to know you were pleased with the service they provided during the process. We thank you for choosing Blue Flame Gas Solutions. Kind regards Julie Lloyd Admin support.
As ever - great job
Customer Service
Quality
Value
Fast and tidy job from diligent and careful fitters. Polite and cheerful.
David, Mid Glamorgan Posted on 28/04/2017 , work completed 28/04/2017
The trader replied (on 06/07/2017)
Garry and his team really appreciate your positive feedback on your experience throughout the installation process. We than you for your posting and acknowledging their cheerful manner, professionalism and diligence to the work undertaken. We thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent job from start to finish
Customer Service
Quality
Value
Had a new boiler fitted by Gary and his team in April. Can honestly say the service received lived up to the on-line info on Worcester, Checkatrade & Which sites. It was very refreshing to find a company so professional, friendly, excellent value, that took great pride in their work and were not out to rip you off (when Gary came to personally assess my requirements he explained in full why I needed a certain level of boiler - other quotes I had all recommended far higher spec boilers costing £100's of pounds more). Have already recommended to friends and family. Outstanding service received from personal quote, through fit, to call back to stop 2 radiators weeping.
Jonathan, Mid Glamorgan Posted on 12/04/2017 , work completed 12/04/2017
The trader replied (on 06/07/2017)
We really appreciate your positive feedback on your own personal experience throughout the installation process. Garry and his team are delighted to know you were reassured you found all aspects of their work standards lived up to the on-line sites recommendations. Thank you so much for your honesty and posting your experience of the friendliness of the team and how they take great pride in thier workmanship, Garry is committed to customer care and going that extra mile, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Brilliant job, excellent, prompt & professional
Customer Service
Quality
Value
Excellent from start to finish. Would use them again.
Roger, Mid Glamorgan Posted on 05/04/2017 , work completed 05/04/2017
The trader replied (on 06/07/2017)
Garry and his team really appreciate your posting and providing positive feedback on your personal experience throughout the installation process. Thank you for acknowledging how prompt and professional the team were, delivering an excellent service throughout, and for making the choice to select Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Fantastic
Customer Service
Quality
Value
Excellent service. Other tradesmen had been and straight away wanted to change the boiler, quoting in excess of £2500. Gary came and said he would try and fix it. He ordered a part on a Sunday & came and fixed it on Tuesday for a very reasonable price! Very knowledgeable, friendly, clean and tidy and fantastic customer service. Will definitely use him again!!
Cerys, Mid Glamorgan Posted on 04/04/2017 , work completed 04/04/2017
The trader replied (on 06/07/2017)
Garry really appreciates this acknowledgment where he was able to provide you as a valued customer with accurate and honest advice to a potential repair as opposed to a new system. We truly appreciate all customer feedback on your experience whether it be a small job through to an installation. Garry and his team say thank you and to keep in touch if you need any further assistance. We thank you for choosing Blue Flame Gas Solutions. Kind regards Julie Lloyd Admin support.
First class and professional
Customer Service
Quality
Value
We enquired about having a new gas boiler fitted. The response and quotation came quickly. The cost reasonable. Having accepted the quotation, accepted the work was planned quickly. The whole job was undertaken with minimum of disruption and by very pleasant workmen. The whole experience was first class and professional.
Thomas John, Mid Glamorgan Posted on 27/03/2017 , work completed 27/03/2017
The trader replied (on 06/07/2017)
Garry and his team really appreciate your reccomendation and posting the positive feedback on your personal experience throughout the process from the initial contact through to installation. Thank you for acknowledging how you received a first class and prompt service from our friendly team of engineers and to know our commitment to keeping customer care and providing a professional service our main focus plus any disruption to your home kept at a minimum. We thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent job
Customer Service
Quality
Value
We had a new boiler installed and re-positioned into the bathroom complete with new pipework and 3 new radiators. Garry and his workmen carried out the work very efficiently and professionally and left everything clean and tidy at the end of each day. They were always very friendly and polite and it was a pleasure having them working in our home. We are thrilled with the finished work and would highly recommend this company.
Terry, Mid Glamorgan Posted on 15/03/2017 , work completed 15/03/2017
The trader replied (on 06/07/2017)
Garry and the team really appreciate your posting the positive feedback on your personal experience throughout the repositioning and installation process. Garry is delighted to know you have acknowledged the excellent workmanship and how friendly, efficient and professional the team were, plus how the kept all disruption in your home to a minimum, so thank you for the reccomendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent service
Customer Service
Quality
Value
Cannot fault the service we received. Very competitive price, excellent service, prompt response, reliable and prompt, courteous, very good workmanship and tidy.
Violet, Mid Glamorgan Posted on 06/03/2017 , work completed 06/03/2017
The trader replied (on 06/07/2017)
We really appreciate your positive feedback on your own personal experience throughout the installation process. Garry is delighted to know you were unable to fault the service they provided, with his team of engineers being friendly, courteous and with excellent standards of workmanship, plus keeping any disruptions in your home to a minimum, so we thank you for your reccommendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent job from start to finish
Customer Service
Quality
Value
First class service received from Gary and his team from start to finish. Even though the job was quite big and complex. They all worked hard to proved the highest quality of workmanship to a quick timescale. The team were courteous throughout and able to answer any queries or concerns. Highly recommended.
Jonathan, Mid Glamorgan Posted on 27/02/2017 , work completed 27/02/2017
The trader replied (on 06/07/2017)
Garry and his team truely appreciate your reccomendations and positive feedback on your personal experience throughout this installation, which was a large complex undertaking. Garry is delighted to know you were thrilled with the high standards of workmanship and how courteous, professional and prompt they were as a team,keeping to the timeframe agreed and any dituption to a minimum. We thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt and professional
Customer Service
Quality
Value
Very pleased with this company. Would definitely use them again. I would recommend them for their efficient and friendly service.
Farag, Mid Glamorgan Posted on 15/02/2017 , work completed 15/02/2017
The trader replied (on 06/07/2017)
We really appreciate your positive feedback on your own personal experience throughout the installation process. Garry and his team thank you for your reccomendation to others and your acknowledgement of the professional, prompt and friendly service we provided to you. We thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt and professional
Customer Service
Quality
Value
Very professional and specific about the job that needed to be carried out. On time and very clean and immaculate tradesmen.
Martin, Mid Glamorgan Posted on 13/02/2017 , work completed 13/02/2017
The trader replied (on 06/07/2017)
We really appreciate your reccomendation to others and the positive feedback on your personal experience throughout the installation process. Garry and his team thank you for your acknowledgement of the professional and prompt service provided, where they kept to the agreed timescale and keeping disruption to a minimum within your home. Garry takes great pride in providing excellent customers care but equally in the professionalism and appearance of his workforce, so we thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Outstanding job A*
Customer Service
Quality
Value
Well mannered and very helpful. Very neat and professional. Would recommend and would employ again.
Julian, Mid Glamorgan Posted on 13/02/2017 , work completed 13/02/2017
The trader replied (on 06/07/2017)
We really appreciate your reccomendation to others and the positive feedback on your experience throughout the installation process. Garry and his team are thrilled with your A* and Outstanding reccomendation, stating 'that's just fantastic', so we sincerely thank you for your comments and choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Very good boiler installation and prompt service
Customer Service
Quality
Value
We had been without heating for over 2 weeks and when we approached Garry at Blue Flame although he was booked up until March he said he would fit us in with the next 2 days which was fantastic. The work was carried in a polite and professional manner and given thorough instructions how to work it. They took all the rubbish away and completed the work to a high satisfaction. Would recommend them to anyone.
Ann Muscat, Cardiff Posted on 11/02/2017 , work completed 11/02/2017
The trader replied (on 06/07/2017)
Garry and the team really appreciate how you have acknowledged thier flexibility to your predicament in the was midst of winter, where they rescheduled work to get your home warm again. Your positive feedback on your own personal experience throughout the installation process is heartening, knowing you truely appreciated thier commitment and professionalism, so thank you. And we thank you for your reccomendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt and professional
Customer Service
Quality
Value
Blue Flame Gas Solutions did a excellent and satisfactory service installing my new Worcester Green central heating boiler.
Sydney James, Mid Glamorgan Posted on 07/02/2017 , work completed 07/02/2017
The trader replied (on 06/07/2017)
Thank you for your positive feedback on your own personal experience throughout the installation process of your new CentralHeating system. Garry and his team really appreciate your acknowledgement of the prompt and professional service with all work being if an excellent standard. We thank you for the reccomendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Professional and brilliant job
Customer Service
Quality
Value
The work was carried out very professionally and quick. Excellent service and great work. Would use them again and would recommend to others.
Katrina, Mid Glamorgan Posted on 07/02/2017 , work completed 07/02/2017
The trader replied (on 06/07/2017)
We really appreciate your positive feedback on your own personal experience throughout the installation process. Garry and his team would like to thank you for acknowledging the brilliant and very proffesioal service you experience and we thank you for recommending and choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt & professional
Customer Service
Quality
Value
I found Blue Flame Gas Solutions to be extremely professional & they managed to fit us in within a day as we had no heating or hot water. The work was completed very quickly. There was no mess left & they took our old boiler away. I would recommend them to anyone.
Ann, South Glamorgan Posted on 03/02/2017 , work completed 03/02/2017
The trader replied (on 06/07/2017)
Garry and his team really appreciate your positive feedback on your experience throughout the installation process, which was scheduled at short notice as your existing system was no longer working. Garry is delighted you found his team proffesional and the work carried out promptly, within a few days of contact, It was a winter and was essential to get your home warm again. We are pleased you found the team worked with little mess to your home and all disruption kept to a minimum with the old boiler and debris removed as work was completed. We thank you for your reccomendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent & Professional Boiler & Radiators Replacment
Customer Service
Quality
Value
From the very first meeting when Garry visited to provide a quote, he was punctual and very professional which was a great first impression. Garry and his team then attended to carry out the works and did a fantastic job. The professionalism of his team was fantastic and I'm very happy with not only the work carried out but also the customer service provided throughout. I would highly recommend Blue Flame Gas Solutions Ltd and look forward to my first service. Thank you to Garry and his team, excellent work.
Matt2510 Posted on 31/01/2017 , work completed 31/01/2017
The trader replied (on 06/07/2017)
Garry and his team really appreciate your positive feedback on your experience throughout the installation process. Garry delighted that you felt first impressions count as this is so important to him, as is customer care. He was even more pleased you found the team to be proffesional and prompt, with the final results being a 'fantastic' result. So we thank you for this reccomendation to others choosing Blue Flame Gas Solutions to install your system and look forward to seeing you at the first service, which we will advise you if in advance Kind regards Julie Lloyd Admin support.
Excellent boiler replacement.
Customer Service
Quality
Value
Arrived promptly and worked hard through the day. They were polite and cleared up after themselves. They checked everything thoroughly before leaving & gave clear instructions on how to use the new heating system.
Heather, South Glamorgan Posted on 16/01/2017 , work completed 16/01/2017
The trader replied (on 06/07/2017)
We really appreciate your positive feedback on your personal experience throughout the installation process and acknowledgement the team run through the system at end of work. Garry and his team are delighted you were pleased with the friendliness and the proffesionalism of work carried out, with all mess kept to a minimum and any debris etc removed at the end of day. We thank you for your reccomendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Brilliant job
Customer Service
Quality
Value
Friendly service, easy to contact, always available for advice and a great job. Would definitely recommend.
Which? Trusted Traders Consumer Posted on 14/01/2017 , work completed 14/01/2017
The trader replied (on 06/07/2017)
We really appreciate your recommendation and the positive feedback on your personal experience throughout the installation process and how the team were informative and provided advice along the way. Garry would like to thank you for acknowledging how the team were friendly and readily available, doing a 'brilliant job' it means so much to them all., so we thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt, professional, trustworthy, great job
Customer Service
Quality
Value
I chose Blue Flame after meeting the owner for a quote. They fitted a new boiler promptly and cleaning. I was in work and trusted them in my property. Just had my free service. Very happy with my overall service.
Alistair, Mid Glamorgan Posted on 13/01/2017 , work completed 13/01/2017
The trader replied (on 06/07/2017)
Thank you, Garry really appreciates your positive feedback on your own experience, from the initial meeting through to the installation process. We highly value your comments and are delighted you felt reassured in their professionalism, entrusting Garry and his team into your home whilst at work and pleased you are more than have satisfied with the follow up annual service. We thank you for your recommendation and choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Clean professional friendly
Customer Service
Quality
Value
Arrived on time, clean workers, friendly and polite, didn't really know they were here! the job was very professional and the house was left exactly as they found it! brilliant! definitely recommend this company!
Elizabeth, Mid Glamorgan Posted on 06/12/2016 , work completed 06/12/2016
The trader replied (on 06/07/2017)
Garry and his team really appreciate your recommendation and the positive feedback on your personal experience throughout the installation process. We are delighted you found the team proffesional, polite and they left your home as they found it; we truly value your comments and Garry is thrilled you say the experience was 'brilliant', thank you so much for recommending us to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Brilliant job, prompt & professional
Customer Service
Quality
Value
Not only highly professional technically but with a concern for cleanliness throughout the work. Also a very pleasant manner by all the team. Their presentation was immaculate and work done to a high standard, precisely on time.
Margaret, Vale of glamorgan Posted on 03/11/2016 , work completed 03/11/2016
The trader replied (on 06/07/2017)
We really appreciate your recommendation and the positive feedback on your personal experience throughout the installation process. We are delighted on meeting Garry you found he is professional and has excellent technical experience, his team of engineers are equally committed to ensure you get the best service possible, treating your home with utmost respect, we truly value your comments and Garry is thrilled you say the experience was 'brilliant' and all work completed on time. Thank you so much for recommending us to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Brilliant job and highly satisfied.
Customer Service
Quality
Value
I was extremely satisfied with the service I received. I found them very professional from start to finish. They were very friendly and helpful, but remained very efficient and focused on the job. They were very tidy and left no mess behind, and I would highly recommend them to anybody. I couldn't fault them!
Robin, Mid Glamorgan Posted on 01/11/2016 , work completed 01/11/2016
The trader replied (on 06/07/2017)
Garry and his team really appreciate your recommendation and the positive feedback on your personal experience from initial meeting throughntom the installation. We are delighted you found the team proffesional, polite and there was minimum disruption and mess leaving your home as they found it; we truly value your comments and Garry is thrilled you state it was a 'brilliant job'. Thank you so much for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent work
Customer Service
Quality
Value
Good advice given & high quality of workmanship. Installed a combi boiler, made a good job of fitting components and pipe work in tight space. Also returned to resolve a snag without delay.
Simon, Mid Glamorgan Posted on 19/10/2016 , work completed 19/10/2016
My Review
Customer Service
Quality
Value
Very high standard of work
Adrian, Mid Glamorgan Posted on 13/10/2016 , work completed 13/10/2016
The trader replied (on 07/07/2017)
We really appreciate your posting and the positive feedback on your personal experience throughout the the installation process within your home. We are delighted you found the standard of work completed by Garry and his team to a very high and we truly value your comments. Thank you much for the recommending and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
My Review
Customer Service
Quality
Value
Exemplary service
Nikolay, Mid Glamorgan Posted on 06/10/2016 , work completed 06/10/2016
The trader replied (on 07/07/2017)
We really appreciate your posting and the positive feedback on your personal experience throughout the installation process. We are delighted you found the service Garry and his team provided of an exemplary standard and we truly value your comments. Thank you so much for the recommendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Fit a new Worcester Bosch boiler
Customer Service
Quality
Value
I used Blue Flame to fit my new Worcester Bosch boiler. I have to say I was impressed from first contact to the end job, always on time, did a great job and left everything neat and tidy. I would recommend Blue Flame Gas Solutions Ltd . Thanks Terry
Terry67 Posted on 05/10/2016 , work completed 05/10/2016
The trader replied (on 07/07/2017)
Garry and his team really appreciate your recommendation and the positive feedback on your personal experience throughout the installation process in your home. We are delighted you were impressed from the initial contact right through to the completion of work, with the team being punctual and leaving your home as they found it with the minimum of disruption, we truly value your comments. Thank you so much for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
First Class Job
Customer Service
Quality
Value
Turned up on time and finished on time. Polite and efficient, neat and tidy. Good at explaining the controls of the system
Kathleen, Mid Glamorgan Posted on 26/09/2016 , work completed 26/09/2016
The trader replied (on 07/07/2017)
Garry and his team really appreciate your recommendation and the positive feedback on your personal experience throughout the installation process. We truely value your comments and delighted you found the team efficient, polite and left your home as they found it with the minimum disruption. Garry is thrilled you state 'it was a first class job', thank you so much for your recommendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Very professional company
Customer Service
Quality
Value
We found Blue Flame Solutions very professional in installing our new boiler, from the very first when they gave us all the information and recommended the best boiler for us. Their work was very prompt and first class. They took all the Debry away and did a very good clean up job when they finished. I would certainly recommend Blue Flame Solutions to anyone.
Peter, Mid Glamorgan Posted on 19/09/2016 , work completed 19/09/2016
The trader replied (on 07/07/2017)
Garry and his team really appreciate your posting and your recommendation to others. We truely value your positive feedback on your personal experience from initial contact to completion of the installation process. We are delighted you found the team proffesional and polite, leaving your home as they found it and removing all debris. Garry is thrilled you say the experience was 'first class ', thank you so much and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent job
Customer Service
Quality
Value
Very prompt, professional service, over 2 days. On completion the controls were explained fully and the engineers cleaned up fully. Could not fault the service.
L R, Mid Glamorgan Posted on 15/09/2016 , work completed 15/09/2016
The trader replied (on 07/07/2017)
We really appreciate your positive feedback on your personal experience throughout the installation process which was completed within a 2 day timeframe. We are delighted you found the team professional, with clear instructions on the system and controls etc, plus the team left your home as they found it and we truly value your comments. Garry is thrilled you say it was an 'excellent job', so thank you for recommendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt professional - Brilliant
Customer Service
Quality
Value
Excellent pro work. Highly recommended. Most impressed. No hesitation in recommending.
Dennis, Mid Glamorgan Posted on 05/09/2016 , work completed 05/09/2016
The trader replied (on 07/07/2017)
We really appreciate your posting and the positive feedback on your personal experience throughout the installation process. We are delighted you were impressed and found the team proffesional and prompt and truly value your comments. Garry is thrilled you say the experience was 'brilliant' and you wouldn't hesitate to recommend Blue Flame Gas Solutions to others and thank you so much for choosing us to install your system Kind regards Julie Lloyd Admin support.
Excellent Job & Clean
Customer Service
Quality
Value
Work 1st class and tidied up after them.
Phillip, Mid Glamorgan Posted on 26/08/2016 , work completed 26/08/2016
The trader replied (on 07/07/2017)
We really appreciate your recommendation to others and the positive feedback on your personal experience throughout the installation with the end result of all workmanship being described as excellent. We are delighted you found the team 1st class and they left your home as they found it, we truly value your comments. Thank you so much for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Highly recommended
Customer Service
Quality
Value
Excellent service, worked tirelessly to install my new heating system, were friendly & helpful & I would definitely recommend them.
Pat, Mid Glamorgan Posted on 15/08/2016 , work completed 15/08/2016
The trader replied (on 07/07/2017)
Garry and his team really appreciate you would highly recommend us to others and the positive feedback on your own personal experience throughout the installation process with the end result being of an excellent standard. We are delighted you found the team proffesional, working tirelessly to complete the work with minimum impact and we truly value your comments. Thank you so much for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Best Team for the Job.
Customer Service
Quality
Value
Punctual, polite and very professional, just a few of the words I could use to describe this team of craftsmen. The work I required was the removal of an old coal central heating system and the installation of a new gas central heating system, this work was completed extremely quickly (1½ days) and to a very high standard. Throughout the process I was kept up to date by Garry and his team and consulted at every stage about ideas, decisions and recommendations. They also kept my house as clean as possible during the job, removing all rubbish and mess created once completed, so much so you'd have hardly known they'd been, other than the new boiler. The initial consultation helped us plan exactly what work was going to be required, which boiler would be best, the right location for it and all the additional information needed to make it happen and work for my home, this I feel is why the final cost was the same as the quote, no hidden extras, everything as discussed before the job started, and at a very good competitive price. Due to problems with my gas provider they were unable to fully certify the gas system on the final day and arrangements were made so they could returned at a later date to complete the job, there were no extra costs or complaints, they were very happy to accommodate my situation. I would definitely recommend Garry and his entire team at Blue Flame Gas Solutions Ltd to anybody who wants a professional job at a reasonable price.
Craig013 Posted on 09/08/2016 , work completed 09/08/2016
The trader replied (on 07/07/2017)
Garry and his team really value your posting and truly appreciate your positive feedback on your personal experience from initial contact to completion of the install, with the final result of workmanship being described as excellent. We are delighted you found the team proffesional, punctual and polite, with good communication and advice throughout. The team strive to ensure there is minimum impact and treat each home as their own, so thank you for acknowledging they fully respected your home and kept all disruption to a minimum. Garry was so thrilled to know you describe his team as 'craftsmen' which really touched him, thank you so much for your high recommendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
My Review
Customer Service
Quality
Value
We received a very friendly and very professional service. Worked nonstop from early morning until the evening. Quality of workmanship excellent. Lovely people who explained all the work they carried out and gave full instructions on our new boiler. Gary made sure we were happy once the job was complete. Would recommend to anyone.
Carol, Mid Glamorgan Posted on 09/08/2016 , work completed 09/08/2016
The trader replied (on 07/07/2017)
Garry and his team really appreciate your recommendation and the positive feedback on your personal experience throughout the installation process with the end result and standard of workmanship being described as excellent. We truely value your comments and you found the team proffesional and friendly and they worked tirelessly with minimum impact to your home. We are delighted the communication throughout was helpful and you were happy with the final result. Garry was so pleased you say he and his team are 'lovely people', and we thank you so much for recommending us to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Brilliant job
Customer Service
Quality
Value
Efficient. Friendly. No hesitation to use them again. Also no hesitation to recommend them. I can relax when looking at pipework needs.
Gwyneth, Mid Glamorgan Posted on 27/07/2016 , work completed 27/07/2016
The trader replied (on 25/07/2017)
We really appreciate your positive feedback on your own personal experience throughout the installation process. Garry and his team are delighted to know you were reassured you found the team efficient and friendly. Thank you so much for your recommendation on how the team took great care in thier workmanship and going that extra mile, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
My Review
Customer Service
Quality
Value
Cannot speak more highly of all aspects of work done. Replacement central heater completed to our total satisfaction.
Colin, Mid Glamorgan Posted on 22/06/2016 , work completed 22/06/2016
The trader replied (on 25/07/2017)
Thank you for taking the time and leaving positive feedback on your own personal experience. Garry and his team are delighted to know you found all aspects of their work exceeding any expectations. Your honesty and recommendation on the excellent workmanship is truely appreciated as Garry is committed to customer care and going that extra mile, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Perfect job
Customer Service
Quality
Value
We got a reminder message a day before the work was scheduled. They came on time, laid a protector sheet all over the floor to keep our house tidy. They have good problem-solving skills (replacing the cracked roof tiles). Very happily recommend them to others.
Gabor, Mid Glamorgan Posted on 20/06/2016 , work completed 20/06/2016
The trader replied (on 25/07/2017)
We really appreciate you taking the time to leave a posting and positive feedback. Garry and his team are pleased to know you found being contact ahead of installation beneficial and all aspects of the installation process a positive experience with your home and belongings being treated with respect. We take great pride in our workmanship and Garry is fully committed to customer care and going that extra mile, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent job
Customer Service
Quality
Value
Very prompt and professional, also explained in detail of the work carried out. Very friendly and trustworthy company.
Andrew, Mid Glamorgan Posted on 20/06/2016 , work completed 20/06/2016
The trader replied (on 25/07/2017)
Thank you for taking the time and leaving positive feedback on your own personal experience. Garry and his team are delighted to know you found all aspects of the work being undertaken in a friendly and professional manner, plus any detail being discussed with you throughout. Garry truly appreciates your reccomendation and acknowledgment of how friendly and trustworthy we are as a Company, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
An Excellent Team
Customer Service
Quality
Value
Work carried out in a most professional manner. Everything left in a clean and tidy manner. Took time to discuss different aspects of the work, and how it operated.
John, Mid Glamorgan Posted on 15/06/2016 , work completed 15/06/2016
The trader replied (on 25/07/2017)
We are grateful you have taken the time to leave positive feedback on your own personal experience. Garry and his team are pleased to know you found all aspects of thier work was carried out in a proffisional manner and he took time to ensure all aspects of the installation process discussed in detail. Your recommendation on the workmanship is truely appreciated as Garry is committed to going that extra mile, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
New boiler and radiators
Customer Service
Quality
Value
Excellent work, nice and clean looks neat and tidy. explained the boiler work. No problems. already Reccomedation. Can't fault
Lino, Pontyclun Posted on 08/06/2016 , work completed 08/06/2016
The trader replied (on 25/07/2017)
Garry and the team thank you taking the time to leave positive feedback on your own personal experience. We are pleased you found all areas of the workmanship being described as 'excellent' and the boiler system being explained in detail prior to completion. Your recommendation as 'couldn't fault' is truely appreciated by Garry as he is committed to customer care and going that extra mile, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Very efficient, clean & pleasant
Customer Service
Quality
Value
Garry and his tram installed a new gas boiler with filters and flue etc. They worked efficiently and cleanly and carried out an excellent job ahead of schedule. I have no hesitation in recommending them.
Gareth, Mid Glamorgan Posted on 02/06/2016 , work completed 02/06/2016
The trader replied (on 25/07/2017)
Thank you for taking the time to leave positive feedback on your own personal experience. Garry and his team are pleased you found the team to be efficient and friendly, completing work in advance of original schedule. Your acknowledgement of the excellent workmanship is truely appreciated as Garry is committed to customer care and going that extra mile, so thank you for the reccomendation and choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Through and professional
Customer Service
Quality
Value
As promised Blue Flame arrived exactly on time and three "gentlemen" set about their work in a methodical and professional way. They each answered any questions raised throughout the day and finished at 5pm but only after they had cleaned up and explained how to operate the boiler. I will certainly recommend Blue Flame to all my friends.
Kevin, Mid Glamorgan Posted on 26/05/2016 , work completed 26/05/2016
The trader replied (on 25/07/2017)
Really appreciate that you have taken the time to leave positive feedback on your own personal experience. Garry and his team are delighted to know you were impressed by the team arriving promptly, taking time out to discuss any issues along the way. And keeping the disruption in your homeboy a minimum. Your acknowledgement on their proffesional workmanship and ethics is truely appreciated as Garry is committed to customer care and going that extra mile, so thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent service
Customer Service
Quality
Value
The service provided was first class. They arrived when they said they would. The work was completed well within the timescale. The team was friendly and polite. The work carried out was of a high standard. The workplace was left clean and tidy. Excellent service. I would be more than happy to recommend Blue Flame.
Wayne, Mid Glamorgan Posted on 23/05/2016 , work completed 23/05/2016
The trader replied (on 25/07/2017)
We really appreciate that you have for taken the time to leave positive feedback on your own personal experience on the installation process. Garry was delighted to know you describe all aspects of their workmanship as 'first class' exceeding any expectations. Your acknowledgement on the friendliness of the team and where they ensured your home was left as found is truely appreciated. Garry is committed to customer care and going that extra mile and appreciates your reccomendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Brilliant, prompt & professional
Customer Service
Quality
Value
The pre-visit was presented with knowledge, vision and understanding of my concerns and wishes. I received 4 other quotes, some cheaper and some dearer. After full consideration of all the information received, Blue Flame Solutions was undoubtedly the best. A company run by a very professional individual.
Elaine, Mid Glamorgan Posted on 20/05/2016 , work completed 20/05/2016
The trader replied (on 25/07/2017)
Thank you Elaine for your posting and the high reccomendation of our Company to other epic, having such positive feedback of your own personal experience is invaluable. Garry was delighted you found his expertise and understanding of your needs were a deciding factor in you choosing Blue Fame above all others, and your recommendation of us being described as 'undoubtably the best' such a high accolade, so thank you for trusting in us and a big thank you from us all at Blue Flame Gas Solutions Kind regards Julie Lloyd Admin support.
Brilliant job
Customer Service
Quality
Value
Gary & his team were professional and carried out the work to a very high standard. They protected all surfaces and there was no mess anywhere, you wouldn't have known they had carried out the work. Would thoroughly recommend Blue Flame Gas Solutions.
James, Mid Glamorgan Posted on 17/05/2016 , work completed 17/05/2016
The trader replied (on 25/07/2017)
Thank you for taking the time and leaving positive feedback on your own personal experience. Garry and his team are delighted to know you found all work was carried out to a high standard, with your home being respected and left with the minimum of disruption.. Your acknowledgement of the excellent workmanship is truely appreciated as Garry is committed to his customers and going that extra mile, so thank you for your recommendation to others and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent service
Customer Service
Quality
Value
Good communication/work ethic and reliable. Would not hesitate in recommending to anybody.
Ian, Mid Glamorgan Posted on 09/05/2016 , work completed 09/05/2016
The trader replied (on 25/07/2017)
Thank you for taking the time to leave your positive feedback on your own personal experience. We are pleased you found Garry and his teams reliability and work ethics to a high standarrd, as they take great pride in thier workmanship and going that extra mile. So we thank you for your recommendation and choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Excellent work
Customer Service
Quality
Value
Very pleased with what they done quick & reliable service very polite. I would trust them to do work for me again.
Janet, Mid Glamorgan Posted on 07/05/2016 , work completed 07/05/2016
The trader replied (on 25/07/2017)
We really appreciate your positive feedback on your own personal experience. Garry pleased to know you were reassured with the workmanship and all work completed quickly and reliably by a friendly team. Thank you so much for your recommendation also that you would choose Blue Flame Gas Solutions for any future work. Kind regards Julie Lloyd Admin support.
An excellent job
Customer Service
Quality
Value
I received an excellent service from a very efficient and polite work force. I thoroughly recommend them.
Graham, Mid Glamorgan Posted on 06/05/2016 , work completed 06/05/2016
The trader replied (on 25/07/2017)
We really appreciate you taking time to post a review of you own personal experience of the installation process. Garry was pleased to know you were impressed and acknowledged you recieved an excellent service and found the team friendly and efficient. Thank you so much for your recommendatiion and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
First class job
Customer Service
Quality
Value
Clean and professional job, friendly workers definitely recommend.
Ken, Mid Glamorgan Posted on 05/05/2016 , work completed 05/05/2016
The trader replied (on 25/07/2017)
Thank you for your posting and taking the time to leave positive feedback on your own personal experience. Garry and his team are pleased you found the team friendly with the workmanship carried out to a high proffesional standard. We truly appreciate your recommendation and thank you for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Prompt, professional and fair
Customer Service
Quality
Value
Good value, clean professional service. I have recommended this trader to friends and family.
Richard, South Glamorgan Posted on 28/04/2016 , work completed 28/04/2016
The trader replied (on 06/07/2017)
We really appreciate your positive feeback on your own personal experience throughout the installation process. Garry and his team value your comments and pleased you found the work was completed on time and to a professional standard of workmanship. We thank you for making recommendations to family and friends which is a truly appreciated, and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Quick, efficient and clean.
Customer Service
Quality
Value
I thoroughly recommend Blue Flame Gas Solutions. They replaced my old back boiler with a new combi boiler, and did an excellent job. They arrived as arranged and were quick and efficient installing the boiler, and also repaired several small leaks on the gas pipes. I was impressed with the standard of work carried out, and to top it all they removed all the old rubbish, leaving the house clean and tidy. Great job!
Gary, Mid Glamorgan Posted on 18/04/2016 , work completed 18/04/2016
The trader replied (on 06/07/2017)
Garry and the team really appreciate your positive feedback on your personal experience throughout the removal and installation process with the work being carried out to the agreed timeframe. We really value your comments and are delighted you were impressed by the efficiency and standard of our workmanship and we were able to also rectify some additional leaks., plus there being the minimum of disruption to your home hroughout the process. We thank you for your recommendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
New boiler instalation
Customer Service
Quality
Value
Brilliant job, I was very happy with completed job. Stuck to quote and time frame. I have no problems and no complaints
Mrs, Cardiff Posted on 01/01/2016 , work completed 01/01/2016
The trader replied (on 06/07/2017)
Garry and the team really appreciate your positive feedback on your experience throughout the installation process. We really value your comments and pleased you were very happy with the work carried out, with the team completing in the agreed timeframe. No better report than to know our customer thought the work was 'brilliant' so we thank you for this recommendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.
Installed new boiler
Customer Service
Quality
Value
Boiler had be moved from downstairs and a new one was installed upstairs. Also put a few radiators in too. Very happy with work, they were excellent from start to finish.
Rob, Porth Posted on 01/09/2015 , work completed 01/09/2015
The trader replied (on 06/07/2017)
We really appreciate your positive feedback on your personal experience throughout the installation process. Garry and his team really value your feedback and so pleased to know you were delighted with the quality of work carried out from the start to completion of installation. We thank you for the recommendation and for choosing Blue Flame Gas Solutions to install your system Kind regards Julie Lloyd Admin support.