Endorsed by Which?

Blue Flame Services Limited

4.9

541 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
541 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler Installation
Great team, from the first initial contact to the home visit through to the installation. I would recommend Blue Flame services without hesitation, the whole process was so smooth, the lads carrying out the work were tidy, polite and obviously very skilled a great credit to the company.
Customer in Cumbria Posted on 06/10/2020 (Reviewer did not use service)
The trader replied (on 16/12/2020)
Good evening, I am happy to see the installation of your new boiler went smoothly without and issues especially during these uncertain times. Your kind words have been passed on to all the engineers involved. Kind regards, Graeme
Highly recommended, great value!
Customer Service
Quality
Value
Attended a leak we had following a washing-machine installation. Very prompt to help us out and carried out the work quickly and efficiently. We were pleasantly surprised when we received the bill and feel we got excellent service and value for money for what we paid. We would not hesitate to recommend this company and would certainly use them again should the need arise.
Customer in Cumbria Posted on 02/10/2020 , work completed 30/09/2020
The trader replied (on 16/12/2020)
Hello there - Firstly let me say thank you for leaving such a brilliant review - when a leak occurs it really can be stressful and for us to rectify it and surprise you with the cost is brilliant news. Please keep us in mind if you ever have any other issues with plumbing, heating or electrical Kind regards, Graeme
Professional & Efficient
Customer Service
Quality
Value
Whilst the work quote for my boiler installation ( inc moving the boiler and removing a bath) was not cheapest that I had received, the quality of the initial inspection was deciding factor, as an issue had been identified and therefore the filters would be arriving prepared for the work to be undertaken. The gentleman that undertook the initial inspection arrived with the fitters to walk through what was required before work commenced. The two fitters were punctual and cleared and removed all debris. The quality of their work was excellent , I have no hesitation in recommending Blue Flame.
Customer in Cumbria Posted on 25/09/2020 , work completed 22/09/2020
The trader replied (on 16/12/2020)
Hello there - I am happy to see that in this instance you chose not to go with the cheapest quote but you went with the one that filled you with the most confidence. Sometimes choosing a new boiler and who can carry out the works really can be daunting, we will always try our best to explain the process and make sure you understand the proposed works. I have passed all your kind words on to Jon and the lads who carried out the works. Kind regards, Graeme
Excellent Service
Customer Service
Quality
Value
New boiler relocated and installed, gas feed pipe re-routed and 4 new radiators fitted. All work was completed within 3 days. High quality job, all the installers worked hard and professionally. Excellent company to deal with right through from planning, receiving quote to job completion. Highly recommended!
Customer in Cumbria Posted on 16/09/2020 , work completed 09/09/2020
The trader replied (on 16/12/2020)
Brilliant review to read this evening, your kind words have been passed on to all the fitters involved in the works. I hope you keep us in mind for all future plumbing works Kind regards, Graeme
Work done by Blue Flame.
Customer Service
Quality
Value
Blue Flame fitted our new central heating boiler, new radiators and new gas fire September 2017. Since that time they have carried out the three annual services of the fire and the boiler. This year I have also signed up for their Boiler Care package. I think the fact that I keep going back to them probably speaks for itself. The quality of their work has always been excellent and their staff have always been pleasant and helpful.
Customer in Cumbria Posted on 07/09/2020 , work completed 02/09/2020
The trader replied (on 16/12/2020)
Hello there - firstly this is proably one of the best reviews I have read in some time, its always brilliant to reach such posotive reviews especially from existing customers who we have carried out alot of work for. I am delighted to see you have signed up to our boiler care, its a fantastic way to save money and give peace of mind. Please do not hesitate to contact the office on 01900 816672 if you ever have any plumbing issues Kind regards, Graeme
Professional and high standards
Customer Service
Quality
Value
We have had electrical and plumbing work completed several times in 2 houses. Each time they have responded rapidly, been punctual and friendly. They leave no mess and their work is of a very high standard. Would highly recommend them.
Customer in Cumbria Posted on 20/08/2020 , work completed 20/08/2020
Proficient and reliable installation
Customer Service
Quality
Value
The professional process from the assessment of work to implementation of the agreed contract. Confident and efficient staff able to provide advice and answers to queries. Company employees always endeavour to assist promptly if maintenance issues arise.
Customer in Cumbria Posted on 18/08/2020 , work completed 18/08/2020
Radiator installation
Customer Service
Quality
Value
Great service The estimator arrived at the time stated and explained the best way to achieve the installation of a new radiator and where it should be positioned for maximum effect. He told us what works the engineer would carry out to the building fabric and the estimated time it would take. Explaining what furniture we should move etc prior to the engineers' arrival to save time and facilitate the work. We received a quote the same day which covered the materials to be used and costs of works which was not as expensive as I had anticipated. The engineer arrived on time and put down sheets to protect the carpets before starting work. He worked quickly and efficiently and did the job to the highest standards. On completion of the work, he cleaned all the areas he had been working in. I was impressed by the standard of work and the care taken by the engineer. Based on this experience I would highly recommend Blue Flame.
Customer in Cumbria Posted on 17/08/2020 , work completed 07/08/2020
The trader replied (on 16/12/2020)
Hello there - Thank you for taking the time to leave such a positive review from initial quote to the installation - we understand that during these difficult times its a scary thought to let people work in your homes but we do our upmost to ensure both yours and our engineers safety. Kind regards, Graeme
Gas Safety Certificate
Customer Service
Quality
Value
Blue Flame Services did an annual gas safety check in one of our rental properties. I always find their customer service very helpful and the engineer turns up on time. No complaints, they do a brilliant job and can be trusted.
Customer in Kent Posted on 10/08/2020 , work completed 10/08/2020
The trader replied (on 17/08/2020)
Thank you for taking the time to leave such a nice positive review on the service we have provided you over the years. I have passed your kind words onto the staff. Thank you Graeme
Service
Customer Service
Quality
Value
Arrived on time and completed the service without any fuss or problems. Blue Flame had installed the new boiler system about three years ago and I was delighted by their efficient competent service.
Customer in Cumbria Posted on 31/07/2020 , work completed 31/07/2020
The trader replied (on 18/08/2020)
Hello there, Thank you for taking the time to leave such a nice positive review on the service we have provided, its brilliant to see a returning customer year after year. I have passed your kind words on to the office staff and we hope you keep us in mind for any future plumbing, heating or electrical issues. Kind regards Graeme