Endorsed by Which?

Blue Flame Services Limited

4.9

556 Reviews

Opening Hours
Today -
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
556 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
New Boiler and radiator installed
Customer Service
Quality
Value
From start to finish the staff were very helpful, friendly and professional. We even got a lovely bunch of flowers on completion of the job. We contacted the company once with a problem and had instant attention. Great to have such a professional company local.
Customer in Cumbria Posted on 03/02/2021 , work completed 12/11/2020
Wonderful new bathroom.
Customer Service
Quality
Value
After giving us a start date of 25th January 2021, they rang and asked if they could come on Wednesday 13th. Jan. Naturally, we agreed and what a wonderful job Darren and his mate did. Nothing was too much trouble and they coped with the bathroom we had already purchased very well. They left the new room very clean and offered to come back and check once we had got used to it. Every thing we asked for (and more!) was done and exactly at the price we had agreed. I will be using them in future for my boiler service.
Customer in Cumbria Posted on 28/01/2021 , work completed 19/01/2021
Completed as agreed and on time
Customer Service
Quality
Value
A great company to deal with, very knowledgeable. Agreed on an install date for a new oil heating system, they turned up on time and completed within the agreed time scale. The guys completing the install were very polite, professional and tidy. Thank you very much
Customer in Cumbria Posted on 27/01/2021 , work completed 15/01/2021
Excellent Job
Customer Service
Quality
Value
Had boiler replaced, completed in good time by a good couple of lads. I was kept well informed on the work as it progressed. Area left clean and tidy. Lovely flowers received from them as well.
Customer in Cumbria Posted on 21/01/2021 , work completed 20/01/2021
Heating System Change
Customer Service
Quality
Value
Got Blue Flame in to change my 20 year old back boiler system into a modern solution. The scope involved taking the redundant fire out, finding a location for the new Worcester and running new pipes including installation of new valves and one new radiator. Fantastic job everything works as it should - had recently renovated my home to a and this was taken into account by the team who left workface spotless. 10/10
Customer in Cumbria Posted on 19/01/2021 , work completed 14/01/2021
New Valves fitted on all radiators(6)
Customer Service
Quality
Value
All work was done well, clean and tidy. Thanking You
Mr E Smith in Cumbria Posted on 10/01/2021 , work completed 08/01/2021
Boiler Installation and Hot Water Supply.
Customer Service
Quality
Value
From start to finish I have been impressed with the service provided by Blue Flame Services. At quotation stage the advice given by Jon was invaluable, and this made me decide to use the company. I had a new boiler fitted, and was given a new supply of hot water to the kitchen and utility room. The team of installers, Lee and Darren, dealt with everything on the quotation in a professional and helpful manner. They were happy to answer any questions I posed, and they left the premises clean and tidy. They completed the work on schedule. Finally, the office staff are always very polite and helpful when I call. I have no hesitation in recommending this company.
Customer in Cumbria Posted on 06/01/2021 , work completed 05/01/2021
The trader replied (on 06/01/2021)
Hello there - Thank you for taking the time to leave such a glowing review on the service we have provided from the initial quotation until completion. I am happy to see we kept you well informed throughout the whole process and exceeded your expectations. We understand this isn't an every day purchase and it can be a bit daunting - all your kind words have been passed on to all the staff involved. Kind regards, Graeme
Electric boiler service
Customer Service
Quality
Value
The young plumber who serviced our electric boiler and heating system hadn't worked on many electric systems, but he serviced ours without any problems and explained how it all worked and what exactly had needed doing. He was a very efficent tidy worker, he also observed the coronavirus safety precautions without being asked and even washed the cup I gave him tea in, in the bathroom sink before handing it back to me! What made this guy stand out was his knowledge, friendliness and skill at his job. I am only sorry I did not get his name as I want him back the next time I need work doing.
Customer in Cumbria Posted on 05/01/2021 , work completed 04/01/2021
Trustworthy firm highly recommended
Customer Service
Quality
Value
I honestly can’t recommend Blue Flame highly enough - over the past eight years they have fitted a gas boiler for us and carried out our annual service on our gas boiler and gas fire. Their workers are pleasant and knowledgeable and clean up after themselves when the work is finished, also wearing plastic overshoes and this year a mask. I am paranoid about gas safety and they are the only firm I would trust to do any gas work for us. When repairs have been needed they have been carried out promptly and a full explanation given for the need for the work to be done and what parts are needed. Well done Blue Flame.
Customer in Cumbria Posted on 22/12/2020 , work completed 20/12/2008
Expansion Tank to be fitted
Customer Service
Quality
Value
Due to a fluctuating pressure of the new boiler and having 9 radiators throughout the house and extension it was required to fit an expansion tank in the garage by Paul one of the Blue Flame Engineers, such a nice polite and cheerful young lad, an absolute joy to speak to and so professional at his job. Anyhow this has certainly fixed the problem and its all working a treat so thank you very much, and appreciate everything Blue Flame have provided, a great service.
Customer in Cumbria Posted on 18/12/2020 , work completed 17/12/2020
The trader replied (on 22/12/2020)
Hello there - Thank you for taking the time to leave such a nice positive review, I have passed your kind words on to Paul and his line manager. We are delighted to see we have rectified your plumbing issues in time for Christmas. Please keep us in mind if you ever have any future plumbing, heating or electrical issues. Kind regards, Graeme