Endorsed by Which?

Blue Flame Services Limited

4.9

541 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
541 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent company
Customer Service
Quality
Value
From start to finish Blue Flame were efficient and friendly keeping us informed every step. The man who quoted and assessed the job was very informed and the young lads who did the work carried it out in a friendly manner keeping everything tidy as they went working very hard all day. Carpets were all covered and all rubbish removed. At the end of the works my mum was even given a beautiful bunch of flowers to thank her for her custom a lovely personal touch. Fantastic local firm.
Customer in Cumbria Posted on 12/09/2019 , work completed 10/09/2019
The trader replied (on 25/10/2019)
Hello there, Thank you for taking the time to leave such a nice positive review about the service we have provided. I understand that when you have tradesman in your home it can be a stressful time, I am glad all the mess was kept to a minimal and your mother enjoyed her flowers. Kind regards Graeme
The Most Professional and Friendly Service
Customer Service
Quality
Value
This review is for the removal of a Back Boiler and installation of a Combi boiler system. Survey: Very professional, Jon explained every step of the process and added advice to enable us to make a decision for the most economical and efficient system. His communication was a mixture of technical and simple explanation offering a complete understanding to guide us. Installation: This took the best part of three days, the engineers were Lee and Callum who turned up promptly each day and cleaned up thoroughly before leaving. I was impressed when a roll of tacky backed plastic was used to safely protect the stair and landing carpet. These two engineers were polite and informative though out the job, nothing was too much trouble and at no stage did I hear bad language being used. In the very final stages of the job access to upstairs was required, the carpet protector had been removed at this stage, each time Callum entered the house he removed his boots in the hall. I would have been proud to have employed these two lads myself. A great job from start to finish and I would have no hesitation in recommending Blue Flame to any potential customer. Competitively priced and well executed from start to finish.
Customer in Cumbria Posted on 12/08/2019 , work completed 09/08/2019
The trader replied (on 25/10/2019)
Hello there, This is probably one of the best reviews we have had, it fills me with great pleasure and pride to know that our staff are fulfilling our expectations and then going that extra mile to ensure your happy with our service. Your kind words have been passed on to Lee, Callum and Jon Kind regards Graeme
Fitting new gas boiler
Customer Service
Quality
Value
New Combi boiler fitted today, on the day promised also on budget. Pleasant and efficient tradesmen started on time, completed the job in one day and cleaned up working area. Cannot comment on aftercare yet but communication so far has been good. Nothing went wrong on the day. Very pleased overall.
Customer in Cumbria Posted on 06/08/2019 , work completed 06/08/2019
The trader replied (on 25/10/2019)
Hello there, Thank you for taking time out of your day to leave a review, I am happy to see that we have met your expectations and I can assure you the aftercare we will provide is second to none. Any issues please do not hesitate to contact Blue Flame Services and I will happily assist in anyway I can Kind regards Graeme
Combi boiler installation
Customer Service
Quality
Value
We received quotes from 5 reputable firms but opted for Blue flame because of the detailed survey and the consultation about the options that would suit us best. They weren't the cheapest but not the most expensive either. The fitting was done quickly and the workmanship was very good. I appreciated the way they looked after our home and were careful to clean up at the end of each day. All in all I was very happy with the service.
Duncan, Cumbria Posted on 31/07/2019 , work completed 31/07/2019
The trader replied (on 25/10/2019)
Hello Duncan, Thank you for taking the time to leave a review on the service we have provided you. We understand that a boiler installation isn't an every day purchase and we will always give you as much clear information as possible so you can make an informed decision. I am happy to see that you found our workman ship up to the standard you expect, we will always ensure every home we work in is looked after and we will leave it in the exact same state as when we entered. If you have any issues in the future please do not hesitate to contact Blue Flame Services, Kind regards Graeme
The most professional plumbers ever
Customer Service
Quality
Value
Very professional service for my radiator replacement job. Not the cheapest but 100% the best. Turned up on time, well prepared, careful with my house, answered all my questions. Spot on, thank you will use again.
Customer in Cumbria Posted on 31/07/2019 , work completed 30/07/2019
The trader replied (on 25/10/2019)
Good day, Thank you for taking the time to leave such a brilliant review, I am happy to see we worked within the time slot we provided and met all your expectations. We are here to help if you have any future problems, so please do not hesitate to contact ourselves. Kind regards, Graeme
Careful and professional plumbing service
Customer Service
Quality
Value
I have used Blue Flame to service my gas appliances for several years. This review relates to a plumbing job carried out by Blue Flame at my home. I needed a replacement bath mixer tap - Blue Flame carried out this work on time, taking great care to remove and replace the side panel on my bath with the minimum of damage. The plumbers were polite and courteous throughout, and left the bathroom clean and tidy when they finished. I am happy to recommend Blue Flame for both gas and plumbing work.
Customer in Cumbria Posted on 29/07/2019 , work completed 24/07/2019
The trader replied (on 25/10/2019)
Hello there, Thank you for taking time out of your day to leave such a positive review, its always nice to see a comment from a long standing customer. We strive to deliver the best service we can and seeing a recommendation from someone who has used our services for years is lovely. If you have any future issues please do not hesitate to contact our offices and we will gladly assist. Kind regards Graeme
Job done on time on budget
Customer Service
Quality
Value
The engineers carried out an annual service. They arrived as agreed got on with the job which was swiftly done and appropriate feedback was given. Polite and pleasant young men. Very happy with the service.
Customer in Cumbria Posted on 22/07/2019 , work completed 12/07/2019
The trader replied (on 25/10/2019)
Hello there, Thank you for taking the time out of your day to leave a positive review, I have passed your kind words on to the servicing team. Kind regards Graeme
Prompt and excellent service
Customer Service
Quality
Value
Great from start to finish. Easy to contact, came at the arranged times, completed the work promptly and was very knowledgeable
Customer in Cumbria Posted on 19/07/2019 , work completed 18/07/2019
The trader replied (on 25/10/2019)
Hello there, Thank you for taking the time out of your day to leave a positive review. We understand that having workmen in your home can be a stressful time for everyone and seeing a lovely review from yourself about how we arrived on time and carried out the work swiftly fills me with great pride. Any issues please do not hesitate to contact us. Kind regards Graeme
Excellent service from start to finish
Customer Service
Quality
Value
Having been let down by various local tradesmen we gave Blue Flame a ring. The engineer arrived at exactly the time quoted and carried out the work with efficiency and with extreme care. Never have we had such a thorough or pleasant experience with a gas engineer! A fantastic service from Blue Flame and would not hesitate to use them again
Wendy, Cumbria Posted on 14/06/2019 , work completed 11/06/2019
The trader replied (on 25/10/2019)
Hello there Wendy, Thank you for taking the time out of your day to leave a positive review - I am sorry to see other tradesmen let you down, I can assure you that we will always answer/return your call and deliver you the best service we can. Any issues please do not hesitate to contact ourselves Kind regards Graeme
Prompt and professional.
Customer Service
Quality
Value
I am really pleased with the 2 boys who fitted my boiler, they were very polite. The job was completed to our satisfaction. Jon who gave us our quote was brilliant, it was more or less spot on with what we expected and I have to say not many companies would come and do the job the day after. So thank you for your help & support.
Janice, Cumbria Posted on 24/05/2019 , work completed 24/05/2019
The trader replied (on 16/08/2019)
Good day Janice, I would like to say thank you for giving Blue Flame Services the opportunity to carry out the plumbing works within your home - I have passed your kind words on to the engineers involved. Please keep us in mind for all future plumbing, heating and electrical works