Endorsed by Which?

Blue Flame Services Limited

4.9

541 Reviews

Opening Hours
Today -
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
541 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
My review
Customer Service
Quality
Value
Boiler service. Quick and efficient service.
Jamie, Cumbria Posted on 22/08/2018 , work completed 22/08/2018
The trader replied (on 18/10/2018)
Hello Jamie, thank you for taking the time to leave such a nice positive review, I am happy to see our staff arrived on time and were friendly and polite through out the time they spent in your home. I hope you choose Blue Flame Services for all your future plumbing, heating and electrical needs.
Neat & professional job
Customer Service
Quality
Value
First class service. Andrew did a brilliant job and went above and beyond.
David, Cumbria Posted on 22/08/2018 , work completed 22/08/2018
The trader replied (on 18/10/2018)
Hello David, thank you for taking the time to leave such a nice positive review about Andrew and the work he did, I shall pass on your kind words. I hope you choose Blue Flame Services for all your future plumbing, heating and electrical needs.
My review
Customer Service
Quality
Value
First class service
Kevin, Cumbria Posted on 21/08/2018 , work completed 21/08/2018
The trader replied (on 18/10/2018)
Hello Kevin, thank you for taking the time to leave such a nice positive review I hope you choose Blue Flame Services for all your future plumbing, heating and electrical needs.
Excellent service.
Customer Service
Quality
Value
Very pleasant & tidy worker, efficient & very thorough. Your employees always have been pleasant & efficient.
Which? Trusted Traders Consumer Posted on 21/08/2018 , work completed 21/08/2018
The trader replied (on 18/09/2018)
Hello there and thank you for taking the time to leave such positive feedback, I am happy to see you found our workforce pleasant and efficient. We always aim to deliver a first class service and I am happy to see we have met your expectations. We hope you use Blue Flame Services for all your future plumbing heating and electrical needs
My review
Customer Service
Quality
Value
They were the most professional plumbers.
Monjur, Cumbria Posted on 20/08/2018 , work completed 20/08/2018
The trader replied (on 18/09/2018)
Thank you Mr Monjur for your kind words, we strive to deliver a prompt and professional service and I am happy to see we have met your expectations. We hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Boiler service
Customer Service
Quality
Value
Excellent service, Patrick went above and beyond what was required. He taught me how to use my remote for lighting my gas fire. Excellent, efficient service.
Helen, Cumbria Posted on 17/08/2018 , work completed 17/08/2018
The trader replied (on 30/08/2018)
Good day Helen, I am glad to see our engineer Patrick went above and beyond and helped explain how to use your control system for the fire. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Great service. Pleasant manner.
Customer Service
Quality
Value
Very pleasant and helpful. Tidy and prompt. Always the same, this lad was very well mannered, credit to your team.
Alyson, Cumbria Posted on 17/08/2018 , work completed 17/08/2018
The trader replied (on 18/09/2018)
Thank you Alyson for the kind words, I have passed on your kind words to the engineer involved. This kind of feedback really drives our workforce. We hope you choose to use Blue Flame Services for all future plumbing, heating and electrical needs
Prompt, polite, excellent job
Customer Service
Quality
Value
Patrick attended twice, to assess the job and order the part, and then returned to fit it. All my dealings with Blue Flame from the telephone service (I like that I can pay the bill over the phone) to the plumbers who attend, means that we get excellent, professional service. We have been using their company for 17 years, I would highly recommend them, especially Patrick who is so polite and helpful.
Alison, Cumbria Posted on 16/08/2018 , work completed 16/08/2018
The trader replied (on 30/08/2018)
Good day Alison, I am glad to see you have been a loyal customer for 17 years it really does bring a smile to our faces as it means we must be doing an excellent job. I am glad to see you were happy with the service Patrick provided and I will pass on your kind words. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Very good.
Customer Service
Quality
Value
Very good job done. Thanks.
George, Cumbria Posted on 16/08/2018 , work completed 16/08/2018
The trader replied (on 30/08/2018)
Thank you George for the kind and supportive words. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
New boiler installation
Customer Service
Quality
Value
Your team worked well removing an old boiler system then installing a combi boiler. They arrived on time, worked efficiently and tidied up after themselves all within the agreed timescale.
tislynda Posted on 15/08/2018 , work completed 15/08/2018
The trader replied (on 30/08/2018)
Good day Tislyna, I am glad to see you were happy with the workmanship done in your property, We will always do our best to stick to the agreed timescale as we do understand it can be a stressful time having workmen in your home. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.