Endorsed by Which?

Blue Flame Services Limited

4.9

527 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by Tim Kemp in 2001 and then in partnership with David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 10 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing, Heating and Electrical. Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
527 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Very helpful
Customer Service
Quality
Value
Gas not emerging from hob and I had concerns about supply unit. Had not realised the safety cut out feature. Staff were helpful, good humoured and checked out whole system to confirm it was safe. Also recommended Avantigas.
Angela, Cumbria Posted on 29/06/2018 , work completed 29/06/2018
The trader replied (on 01/08/2018)
Hello Angela, I am glad to see you found our staff helpful and good humoured, we strive in trying to deliver a first class service and we do our best to put customers at ease when workmen are in there home as we understand it can be a stressful time. I hope you choose to use Blue Flame Services for all your future plumbing and electrical needs.
An excellent job from start to finish
Customer Service
Quality
Value
The team at Blue Flame were prompt, professional, knowledgeable, courteous and delivered exactly what was promised. The slight mark down on quality is for the quality of the Worcester Bosch - not quality of work done.
Colin, Cumbria Posted on 25/06/2018 , work completed 25/06/2018
The trader replied (on 01/08/2018)
Hello Colin, I am glad we lived up to our promise and you were happy with the work we did for yourself. I hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Excellent job, completed on time.
Customer Service
Quality
Value
Blue Flame renewed the entire heating system in our old house with a large Worcester combi - re-piping the entire system and re-locating the boiler. This was not an easy job, due to the structure and arrangement of the 200 year-old house, but the engineers managed to find ways around piping problems that minimised disturbance to floors and walls. They replaced boards and pipe boxes and cemented holes left behind from the old system. Some mess was inevitable, but the team cleaned up best they could and removed all of the old hardware. They were polite and considerate and happy to discuss the job with us. The job was surveyed expertly, and we had advice and support from the outset. No question was too much trouble, and the engineer was patient and easy to talk to. We chose Blue Flame because of the excellent service we had from them on the old boiler.
Elizabeth Posted on 14/06/2018 , work completed 14/06/2018
The trader replied (on 19/06/2018)
Hello Elizabeth thank you for the lovely review I am glad you are happy with the service we provided. We always help and guide customers through the whole process from the initial phone call to completion of the works. We are always a phone call away if you ever have any questions regarding plumbing, heating or electrical services.
Great job.
Customer Service
Quality
Value
Arrived on time and quickly started work - All completed thank you.
Brenda, Cumbria Posted on 13/06/2018 , work completed 13/06/2018
The trader replied (on 21/06/2018)
Hello Brenda, thank you so much for taking the time to leave a positive review for ourselves we really do value all feedback we receive. I hope you choose Blue Flame Services for all your future plumbing and electrical works.
Brilliant
Customer Service
Quality
Value
Very professional.
Amy, Cumbria Posted on 06/06/2018 , work completed 06/06/2018
The trader replied (on 21/06/2018)
Hello Amy thank you for taking the time to leave a positive review I hope you choose you use Blue Flame Services again for all your future plumbing and electrical works.
Good service
Customer Service
Quality
Value
Highly recommended. Fast, efficient, and good service.
Stephen, Cumbria Posted on 25/05/2018 , work completed 25/05/2018
The trader replied (on 11/06/2018)
Good morning Stephen, I am happy to see you found our team of engineers fast and efficient. I hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Very professional
Customer Service
Quality
Value
Impressed with the workmen who worked to a very high standard. Would highly recommend.
Nicola, Cumbria Posted on 21/05/2018 , work completed 21/05/2018
The trader replied (on 04/06/2018)
Hello Nicola, I am glad to see such a positive review, I am happy to hear you found our work to a high standard as we always do our very best and I am glad to see you can recognise this. I hope you remember Blue Flame Services if you ever need anymore plumbing, heating or electrical works.
Good Bunch of Lads
Customer Service
Quality
Value
Good bunch of lads who know their jobs. Well done lads.
Mary Williams, Cumbria Posted on 17/05/2018 , work completed 17/05/2018
The trader replied (on 22/05/2018)
Hello there Mary, I am glad to see you were happy with our service I hope you choose Blue Flame Services for all your future plumbing and electrical needs.
Good work thank you
Customer Service
Quality
Value
Clean and tidy work of an excellent standard. Told three days to complete but only took two days.
Helen, Cumbria Posted on 16/05/2018 , work completed 16/05/2018
The trader replied (on 01/06/2018)
Hello Helen, I am glad you found our standard of work to be excellent and we were faster than you expected. We hope you use Blue Flame Services for all your future plumbing and electrical work.
My review
Customer Service
Quality
Value
Excellent service, would certainly recommend.
Karen, Cumbria Posted on 12/05/2018 , work completed 12/05/2018
The trader replied (on 01/06/2018)
Hello Karen I am glad to hear you would recommend Blue Flame Services and you found our service excellent. I hope you would use Blue Flame for all your future plumbing and electrical needs.