Endorsed by Which?

Blue Flame Services Limited

4.9

553 Reviews

Opening Hours
Today -
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
553 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Prompt, polite, excellent job
Customer Service
Quality
Value
Patrick attended twice, to assess the job and order the part, and then returned to fit it. All my dealings with Blue Flame from the telephone service (I like that I can pay the bill over the phone) to the plumbers who attend, means that we get excellent, professional service. We have been using their company for 17 years, I would highly recommend them, especially Patrick who is so polite and helpful.
Alison, Cumbria Posted on 16/08/2018 , work completed 16/08/2018
The trader replied (on 30/08/2018)
Good day Alison, I am glad to see you have been a loyal customer for 17 years it really does bring a smile to our faces as it means we must be doing an excellent job. I am glad to see you were happy with the service Patrick provided and I will pass on your kind words. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Very good.
Customer Service
Quality
Value
Very good job done. Thanks.
George, Cumbria Posted on 16/08/2018 , work completed 16/08/2018
The trader replied (on 30/08/2018)
Thank you George for the kind and supportive words. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
New boiler installation
Customer Service
Quality
Value
Your team worked well removing an old boiler system then installing a combi boiler. They arrived on time, worked efficiently and tidied up after themselves all within the agreed timescale.
tislynda Posted on 15/08/2018 , work completed 15/08/2018
The trader replied (on 30/08/2018)
Good day Tislyna, I am glad to see you were happy with the workmanship done in your property, We will always do our best to stick to the agreed timescale as we do understand it can be a stressful time having workmen in your home. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
WETROOM CONVERSION
Customer Service
Quality
Value
Many thanks to the lads at BlueFlame for converting our bathroom to a wetroom. They did a very professional job, and left the job tidy at the end of each day. I would have no hesitation in recommmending BlueFlame to others; we have used them for several smaller jobs previously. The invoices arrived very promptly after completion and were in line with the estimates, despite the job overrunning slightly.
Keith Woolley Posted on 15/08/2018 , work completed 15/08/2018
The trader replied (on 30/08/2018)
Thank you for the lovely words Mr Woolley, I know the bathroom installation was a long process from design to initial completion and I hope we met all your expectations through the whole phase. We really do hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Thorough and professional
Customer Service
Quality
Value
It took a few days to get the part for our boiler but once available, prompt, professional and thorough. Patrick very good to do the repairs.
Paul, Cumbria Posted on 15/08/2018 , work completed 15/08/2018
The trader replied (on 30/08/2018)
I am glad to see you found our service to a high standard and I shall pass the kind words on to Patrick the engineer who attended. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Polite & efficient
Customer Service
Quality
Value
Boiler service. Very polite and efficient.
Jayne, Cumbria Posted on 15/08/2018 , work completed 15/08/2018
The trader replied (on 30/08/2018)
Hello Jayne, Thank you for the kids words on the service you received. We appreciate all feedback and I hope you use Blue Flame Services for all your future plumbing, heating and electrical needs
Friendly and efficient service
Customer Service
Quality
Value
We have used Blue Flame for our gas appliance work for several years. Their engineers are punctual, efficient and very friendly. Work such as annual service visits is carried out very well, with everything left clean and tidy afterwards. Very happy to recommend this company.
Robert Stubbs 99 Posted on 14/08/2018 , work completed 14/08/2018
The trader replied (on 30/08/2018)
Good day Mr Stubbs, I am glad to see you have been using our services for such a long time, it really does drive our workforce knowing that the service they are providing is first class, We look forward to seeing you again soon.
Excellent service
Customer Service
Quality
Value
Serviced my Mother in Laws Gas Boiler. The engineer involved was very experienced and arrived in a well kitted out service van. The work he carried out was to a high standard and well will use this company again.
Kenneth, Cumbria Posted on 14/08/2018 , work completed 14/08/2018
The trader replied (on 30/08/2018)
Hello Kenneth, I am glad to see you found our service to a high standard and that you will be using us again, we look forward to seeing you all again next your for your annual service
Prompt and professional
Customer Service
Quality
Value
Young man came on time, worked efficiently, did all the safety checks and left the house in a clean condition. Very pleased
Melvyn, Cumbria Posted on 13/08/2018 , work completed 13/08/2018
The trader replied (on 30/08/2018)
Hello Melvyn, I am glad to see you found Daniels work to a high standard and he met all your expectations, I will pass these kind words on to him. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
My review
Customer Service
Quality
Value
I have no problem with work completed and done well.
Alan, Cumbria Posted on 09/08/2018 , work completed 09/08/2018
The trader replied (on 30/08/2018)
Good day Alan, I am glad to see you have no issues with the work completed at your property, if you ever did I hope you would contact us straight away and allow the issues to be rectified. We strive to deliver a first class service from the initial call to completion of the works. I really hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.