Endorsed by Which?

Blue Flame Services Limited

4.9

553 Reviews

Opening Hours
Today - 08:30–16:30
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
553 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Faultless service
Customer Service
Quality
Value
Service completed with a smile - the service itself and the manner in which it was undertaken was brilliant. Many thanks
Customer in Cumbria Posted on 09/12/2021 , work completed 08/12/2021
Gas Combi Replacement
Customer Service
Quality
Value
Thank you very much for responding very quickly to replace my parent's gas combi. The service from Blue Flame was professional and efficient from the first call to getting their new combi fitted. The installing engineers worked very hard and put in a long day to ensure the new combi was installed and commissioned the same day. Thank you very much.
Matt in Cumbria Posted on 06/12/2021 , work completed 04/12/2021
Replacement Boiler
Customer Service
Quality
Value
My first time using Blue Flame, from initial inspection and quote for the installation of a new boiler, to fitting in my home, I was aware that they were customer-focused. There was no high-pressure sales talk. On the day of the installation the two engineers arrived early, I was informed before that they were on route to my home. On arrival straight to work, very tidy approach to their work, they were very approachable and friendly. On completion of the work, I was shown how to operate the controls. The standard of finish was good and neat, the outside flu finished off to a high standard. When they had finished, they cleared up, even hoovering one of the rooms upstairs where they had loft access. The roofer also attended to replace slates where the old flu had been, this had been arranged by Blue Flame again a high standard of workmanship. Overall very happy with my experience with Blue Flame.
Customer in Cumbria Posted on 02/12/2021 , work completed 01/12/2021
Replacement Boiler
Customer Service
Quality
Value
From the initial quotation to the installation of the appliance Blue Flames engineers and the whole team have provided excellent service and more important good communication A definite 5 Stars from us
Customer in Cumbria Posted on 10/11/2021 , work completed 02/11/2021
Very efficient service
I tried for a long time to get my heating system back to full working order. One call to Blue Flame at 08:30 in the morning delivered an engineer by 10:30 - very impressed. Date was booked for full repair and was contacted to say they could come a week earlier. Dave and Bomber were on time, efficient and friendly - heating now works again. Many thanks
Customer in Cumbria Posted on 08/11/2021 (Reviewer did not use service)
New boiler
Customer Service
Quality
Value
Blue Flame installed our boiler on the 4th November The engineers that arrived on time Have done a very good job and cleaned up after they had completed the installation Communication from Blue Flame is very good and any issues are swiftly resolved
Customer in Cumbria Posted on 04/11/2021 , work completed 01/10/2021
Professional, helpful and quality work
Customer Service
Quality
Value
Have dealt with Blue flame for many years for many different jobs and wholeheartedly recommend them.
Customer in Cumbria Posted on 26/10/2021 , work completed 25/10/2021
Professional & Efficient
Customer Service
Quality
Value
We had a leaking radiator & Blue Flame was recommended to us. We were given an appointment & the plumber turned up within the time frame. He was very professional & efficient & we felt confident that he knew what he was doing. We will definitely use them again
Customer in Cumbria Posted on 13/10/2021 , work completed 13/10/2021
Great service as usual
Customer Service
Quality
Value
I recently had my boiler serviced as part of my yearly requirement for my 10-year guarantee. Paul the engineer was very helpful and arrived within the promised time. I mentioned that I sometimes caught a slight whiff of gas around the incoming pipe and meter area, he checked this for me and showed me a bubble forming on an incoming elbow. We contacted the emergency number and reported the fault, Paul was good enough to stay in his van waiting for the gas boards arrival. Unfortunately, he eventually had to leave for his next scheduled service but left me with his mobile number to contact him with the outcome on completion. I did so and was pleased to receive a service that is always above and beyond the average. Thank you Paul and Blue Flame for a great service.
Laurie in Cumbria Posted on 28/09/2021 , work completed 23/09/2021
Install New Boiler
Customer Service
Quality
Value
From start to finish the Blue Flame team of Lee and Kai were very professional and polite. The work carried out was to a very high standard. They were hard-working, respectful of people in the house and were clean and tidy in their work. We would highly recommend Blue Flame.
Jed and Tracey in Cumbria Posted on 15/09/2021 , work completed 14/09/2021