Endorsed by Which?

Blue Flame Services Limited

4.9

541 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
541 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler Replacement
Customer Service
Quality
Value
We had a new combi boiler fitted on the 16th July 2021 by two engineers who were extremely competent and efficient. We also took out the boiler and gas fire service agreement to cover any future service requirements. A nice bouquet of flowers were left in appreciation of appointing BF for this work. We would certainly recommend BF to anyone needing their services. JB Cockermouth
Jim in Cumbria Posted on 19/07/2021 , work completed 16/07/2021
Blue flame Maryport
Customer Service
Quality
Value
New Boiler installed by two engineers who were friendly and knowledgeable, everything tidied up . David came to see if we were happy with the work, We took out the Boiler care Cover with them, a local phone call is all you require for any help. Dave left nice bouquet of flowers for our custom. Def. recommend Blueflame.
Customer in Cumbria Posted on 01/07/2021 , work completed 28/06/2021
Finding and Fixing of leak
Customer Service
Quality
Value
We had been struggling with what appeared to be extensive rising damp for months on 2 internal walls having employed builders and several surveys. While servicing our boiler your engineer looked at the issue and ascertained the problem in less than half an hour. He arranged to return and delve further into the problem. Did so promptly, made sound judgements as to how to limit damage given that floors needed digging up. He called for more a specialised engineer who was with us in a couple of hours. He was enthusiastic , very competent, fixed the problem efficiently and left us with a clean site. In every circumstance they were polite, positive and helpful. Team Blue Flame worked very well together. We have used them before always having had the same experience.
Customer in Cumbria Posted on 24/06/2021 , work completed 23/06/2021
Leaking boiler
Customer Service
Quality
Value
From my initial phone call to enquire about calling out an engineer, the response and service that I received throughout from Blue Flame was excellent. Prompt, polite and very efficient, plus the necessary work was completed within a few hours from first call to fix and all on the same day. Highly recommended. Brian Taylor Netherhall Sports Centre Netherhall School
Brian in Cumbria Posted on 14/06/2021 , work completed 14/06/2021
Very Satisfied
Customer Service
Quality
Value
Blue Flame replaced our old oil combi boiler with a new one 24-25 May. We were only without water for 1 hour. The service was excellent, it was all to schedule and was completed by lunchtime on the second day. I find the service at the Maryport base very friendly and helpful in addition to everything left clean and neat. The lovely surprise was a beautiful arrangement of flowers. Blue Flame Maryport comes highly recommended by my husband & me for all plumbing and electrical work.
Nona in Cumbria Posted on 07/06/2021 , work completed 25/05/2021
Fantastic local company
Customer Service
Quality
Value
Blue Flame fitted a brand new central heating system and combi boiler and also removed the old water tank and electric storage heaters. From start to finish they were efficient and friendly. The young lads who completed the work kept everything clean and tidy and completed the job in the time scale quoted. When the work was completed I received a lovely bouquet of flowers which made my day.
Carol in Cumbria Posted on 23/05/2021 , work completed 14/05/2021
The trader replied (on 02/06/2021)
Hello Carol, Thank you for taking the time to leave such a nice positive review on the service you have received, I have passed your kind words on to all the staff involved, I hope you keep us in mind for all future plumbing, heating and electrical works. Kind regards Graeme
New Boiler Installation
Customer Service
Quality
Value
We exchanged an external oil boiler for a new internal gas boiler. The team, Paul, Reece and electrician Barry worked really hard to create an installation that functions very effectively but also fits unobtrusively into our house. They were all very proactive in overcoming the inevitable unforeseen problems and, impressively, managed to keep smiling even at the end of a long day. I’d give them all a big thumbs up and an unqualified excellent recommendation.
Stuart in Cumbria Posted on 12/05/2021 , work completed 11/05/2021
The trader replied (on 02/06/2021)
Hello Stuart, Lovely to see such a brilliant review about our staff and service, I do remember we hit a few unforeseen problems and I am glad to see you were happy with how we resolved them. I have passed your kind words on to the lads involved. Please keep us in mind for all future plumbing, heating and electrical jobs Kind regards, Graeme
Quick and efficient
Customer Service
Quality
Value
We've needed this work done for some time - it was just a case of finding a trustworthy company to carry it out. Living out in the country, it can be difficult to get trades teams to attend the property. We've used Blue Flame for a number of things, including annual boiler service and any boiler problems. I like them because it is a large local company, which means that someone attends when they say they will and the response is always quick, because there are enough engineers to cover demand. Would thoroughly recommend them.
Vic in Cumbria Posted on 04/05/2021 , work completed 23/04/2021
The trader replied (on 02/06/2021)
Hello Vic, Its lovely to see a loyal customer leave such a positive review about the service we have provided, we do understand that were not always the cheapest however we are always on time and at the end of a phone if any problems occur. Glad to see you would recommend us for future plumbing, heating and electrical jobs. Thank you from everyone here at Blue Flame Services Kind regards, Graeme
Very good
Customer Service
Quality
Value
Very good and efficient came to service my gas boiler found a small leak on a valve gave me a good estimate for the repair came today did a good fast job, very good and pleasant engineer. Good firm.
John in Cumbria Posted on 28/04/2021 , work completed 28/04/2021
The trader replied (on 02/06/2021)
Hello John, I am happy to see our work on the gas boiler was to your satisfaction, I understand that when faults occur it can be a very unpleasant experience but I am happy to see you found our engineer pleasant and the work to a good and cheap standard. Please keep us in mind for any future plumbing, heating and electrical jobs
Replacement boiler and installation
Customer Service
Quality
Value
Exemplary service. Personnel Lee, Reece and Kai are a credit to Blueflame. They were a pleasure to have in our home; being polite, most friendly, helpful and efficient. They also took initiative to make improvements, such as re-routing of existing pipe work and we’re careful to secure floorboards and leave everything clean and tidy. The process from survey to sign off of the installation was personally overseen by the Director, David, who additionally willingly listened to my questions, provided reassurance and accommodated my requests. The Sales Manager, Patrick, was equally positive and approachable. Their Which? Trusted Traders recognition is deservedly given.
Customer in Cumbria Posted on 16/04/2021 , work completed 16/04/2021