Excellent Job
Just had a new boiler fitted today and relocated. I can't praise the lads enough, they were friendly and very very tidy. Thanks to Wayne who even took the time to source the same bricks to ensure the outside work was finished to fit with the rest of the property. Would recommend this company 100%
Customer in Cumbria
Posted on 07/09/2022
, work completed 07/09/2022
Recommended
5 Star Efficiency
The customer service I have received from Blue Flame has been exemplary. From the ease of arranging an initial quotation visit to today's new boiler and pipework installation, the entire process has been of the highest professional calibre, efficient and timely. Both engineers were conscientious in their approach, extremely hard working, detailed, friendly, and their customer care was beyond reproach. I am delighted with my new boiler and have the satisfaction and peace of mind in the knowledge of a job well done. I have no hesitation in recommending Blue Flame. Top notch local company, reliable and trustworthy. Thank you.
Customer in Cumbria
Posted on 01/08/2022
, work completed 01/08/2022
Recommended
New oil boiler
Excellent service from start to finish. Contacted Blue Flame regarding fitting a new boiler, arrived on time to give me a quote. Once I had agreed. A date and time for fitting was organised. Again arrived on time explained everything that was going to be done, superb fitting, everything very neat and tidy. Once finished and everywhere cleaned up old boiler removed, the house was spotless wouldn’t know anyone had been in . A full explanation of the control’s was given . Very very satisfied with the service, highly recommended.
Customer in Cumbria
Posted on 15/07/2022
, work completed 15/07/2022
Recommended
Fast and efficient
Just had my central heating boiler serviced by Blue Flame. The engineer who came was pleasant and did the job quite quickly. He explained that I would get an invoice by email for my records. Paid over the phone and all done within half an hour or so. I will be using this company again for any future work with my central heating.
Customer in Cumbria
Posted on 07/06/2022
, work completed 07/06/2022
Recommended
Boiler replacement.
BlueFlame recently replaced our ancient gas fire and back boiler with a Worcester combi boiler. From quotation to completion the job was carried out on time and to a very high standard. The two installers were very skillful, efficient, tidy and happy to answer any questions as they proceeded. All redundant items were removed and we are delighted with the completed installation. This was the fifth and biggest job that BlueFlame have done for us and without hesitation I would definitely recommend them knowing they would do a first class job.
Geoff in Cumbria
Posted on 22/05/2022
, work completed 18/05/2022
Recommended
New Boiler Gas Fire and Power Shower Fitted
Excellent service, being a retired mechanical and pressure systems engineer I can appreciate the Level of Competence of the Blue Flame Team, the team of three worked together with a plan for the day they never stopped for a break, I was amazed what the achieved in three days, from stripping out completely the Old Boiler system water tanks etc. to fitting and commissioning the new systems, removing all the old equipment and packaging refitting the Carpets hoovering everywhere removing carpet protections where used, the engineers were very informative and didn't mind me watching them at there work. Well done to the Blue Flame Team, I will be definitely recommending them. Thank you
Customer in Cumbria
Posted on 06/05/2022
, work completed 05/05/2022
Recommended
Domestic boiler replacement.
Blue Flame have recently replaced my gas boiler. The was was done on schedule and to budget. The heating engineer worked very tidily and removed any redundant items. I have been very impressed with the Greenstar 8000 combi boiler, they balanced the radiators when commissioning the system and the house heating is so much better for it. It is reassuring to have the ongoing support of an organisation like Blue Flame who will service and maintain the system in future and hence keep the twelve year warranty valid.
Alastair in Cumbria
Posted on 28/04/2022
, work completed 14/04/2022
Recommended
Great emergency response
We have used Blue Flame for many years and always had good service. This week we had to call them out after an emergency leak - they were there within a couple of hours and quickly identified and fixed the problem. Their prompt and efficient service saved us a lot of hassle and expense - thank you so much!
Customer in Cumbria
Posted on 01/04/2022
, work completed 31/03/2022
Recommended
New Boiler Fitted
As a regular customer, the time had come for a replacement boiler. It was fitted by professional workmen from Blue Flame in an efficient manner and high standard. Living the dream Dave, Living the dream.
Customer in Cumbria
Posted on 27/03/2022
, work completed 24/03/2022
Recommended
Excellent Company
We recently had a new boiler installed and an additional radiator fitted, the help and advice and service we received from Blue Flame was second to none. We would not hesitate to use Blue Flame again and would highly recommend them. It’s very rare to find a company that is this good. From Patrick whom we dealt with and the two engineers who carried out the work, the service was second to none.
Paul in Cumbria
Posted on 18/03/2022
, work completed 17/03/2022
Recommended
First class professional job
Fitted a new combi gas boiler. The job was done when agreed and the fitters were very knowledgeable and helpful. The job was first class and the finishing work was of a high standard. Very satisfied and would not hesitate to recommend Blue Flame
Customer in Cumbria
Posted on 15/02/2022
, work completed 11/02/2022
Recommended
Boiler Service & Magnaclean Installation
Very good service, I purchased a Magnaclean magnetic filter about 12 months ago. I didn't fit it myself as I have never used the Tectite plumbing system before, so I asked Blue Flame to do it. A neat job done in no time and for the sum of £15 plus VAT, it's simply not worth doing yourself. Boiler service and all checks carried out efficiently and safety report e-mailed to me on the same day. The total bill of £106 inc. VAT seems very reasonable. Very good communications throughout
Customer in Cumbria
Posted on 24/01/2022
, work completed 24/01/2022
Recommended
Boiler replacement
Responded very quickly to an old failed boiler over the Christmas period when no one else bothered. We’re able to quote quickly and then schedule a speedy installation. The site was left very tidy. Communication was first rate and paperwork was dealt with immediately.
Bill in Cumbria
Posted on 07/01/2022
, work completed 07/01/2022
Recommended
Faultless service
Service completed with a smile - the service itself and the manner in which it was undertaken was brilliant. Many thanks
Customer in Cumbria
Posted on 09/12/2021
, work completed 08/12/2021
Recommended
Gas Combi Replacement
Thank you very much for responding very quickly to replace my parent's gas combi. The service from Blue Flame was professional and efficient from the first call to getting their new combi fitted. The installing engineers worked very hard and put in a long day to ensure the new combi was installed and commissioned the same day. Thank you very much.
Matt in Cumbria
Posted on 06/12/2021
, work completed 04/12/2021
Recommended
Replacement Boiler
My first time using Blue Flame, from initial inspection and quote for the installation of a new boiler, to fitting in my home, I was aware that they were customer-focused. There was no high-pressure sales talk. On the day of the installation the two engineers arrived early, I was informed before that they were on route to my home. On arrival straight to work, very tidy approach to their work, they were very approachable and friendly. On completion of the work, I was shown how to operate the controls. The standard of finish was good and neat, the outside flu finished off to a high standard. When they had finished, they cleared up, even hoovering one of the rooms upstairs where they had loft access. The roofer also attended to replace slates where the old flu had been, this had been arranged by Blue Flame again a high standard of workmanship. Overall very happy with my experience with Blue Flame.
Customer in Cumbria
Posted on 02/12/2021
, work completed 01/12/2021
Recommended
Replacement Boiler
From the initial quotation to the installation of the appliance Blue Flames engineers and the whole team have provided excellent service and more important good communication A definite 5 Stars from us
Customer in Cumbria
Posted on 10/11/2021
, work completed 02/11/2021
Recommended
Very efficient service
I tried for a long time to get my heating system back to full working order. One call to Blue Flame at 08:30 in the morning delivered an engineer by 10:30 - very impressed. Date was booked for full repair and was contacted to say they could come a week earlier. Dave and Bomber were on time, efficient and friendly - heating now works again. Many thanks
Customer in Cumbria
Posted on 08/11/2021
(Reviewer did not use service)
Recommended
New boiler
Blue Flame installed our boiler on the 4th November The engineers that arrived on time Have done a very good job and cleaned up after they had completed the installation Communication from Blue Flame is very good and any issues are swiftly resolved
Customer in Cumbria
Posted on 04/11/2021
, work completed 01/10/2021
Recommended
Professional, helpful and quality work
Have dealt with Blue flame for many years for many different jobs and wholeheartedly recommend them.
Customer in Cumbria
Posted on 26/10/2021
, work completed 25/10/2021
Recommended
Professional & Efficient
We had a leaking radiator & Blue Flame was recommended to us. We were given an appointment & the plumber turned up within the time frame. He was very professional & efficient & we felt confident that he knew what he was doing. We will definitely use them again
Customer in Cumbria
Posted on 13/10/2021
, work completed 13/10/2021
Recommended
Great service as usual
I recently had my boiler serviced as part of my yearly requirement for my 10-year guarantee. Paul the engineer was very helpful and arrived within the promised time. I mentioned that I sometimes caught a slight whiff of gas around the incoming pipe and meter area, he checked this for me and showed me a bubble forming on an incoming elbow. We contacted the emergency number and reported the fault, Paul was good enough to stay in his van waiting for the gas boards arrival. Unfortunately, he eventually had to leave for his next scheduled service but left me with his mobile number to contact him with the outcome on completion. I did so and was pleased to receive a service that is always above and beyond the average. Thank you Paul and Blue Flame for a great service.
Laurie in Cumbria
Posted on 28/09/2021
, work completed 23/09/2021
Recommended
Install New Boiler
From start to finish the Blue Flame team of Lee and Kai were very professional and polite. The work carried out was to a very high standard. They were hard-working, respectful of people in the house and were clean and tidy in their work. We would highly recommend Blue Flame.
Jed and Tracey in Cumbria
Posted on 15/09/2021
, work completed 14/09/2021
Recommended
Replace old boiler and radiators
The work was assessed by a professional who knew his job and by the next day we had a comprehensive quote, detailing exactly what we needed. Furthermore the final bill had no hidden extras. We were kept informed about the appointment and an excellent team of lads carried out the work. They were hard working, polite, helpful and respectful of our home addressing any snagging as they went along, leaving a very good job behind them. We wouldn’t hesitate to recommend them.
Anne and Brian in Cumbria
Posted on 12/08/2021
, work completed 03/08/2021
Recommended
Excellent job
We had a new boiler installed and 2 new electric showers. We were told the job would take 2 days and it took 1 and a half. The plumbers and electricians were very friendly, efficient and cleaned up after themselves. Everything from the quote to having the work done went very smoothly and we're very happy with the results. I would definatly recommend Blue Flame and use them again for any future jobs.
Danielle in Cumbria
Posted on 11/08/2021
, work completed 03/08/2021
Recommended