Endorsed by Which?

Blue Flame Services Limited

4.9

561 Reviews

Opening Hours
Today - 08:30–16:30
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
561 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler installation
Customer Service
Quality
Value
We had this fantastic team in to replace an old oil central heating system with a gas combi boiler in July 2021. The team arrived on time and did a fantastic job, leaving the house as they found it and were really good about being careful not to let the house cat out. As a bonus, the shower is now worth any 5-star hotel as it's hot and powerful... We will get them back in for the next phase of work Blue Flame are well priced and the service is second to none.
Customer in Cumbria Posted on 02/08/2021 , work completed 23/07/2021
Boiler Replacement
Customer Service
Quality
Value
We had a new combi boiler fitted on the 16th July 2021 by two engineers who were extremely competent and efficient. We also took out the boiler and gas fire service agreement to cover any future service requirements. A nice bouquet of flowers were left in appreciation of appointing BF for this work. We would certainly recommend BF to anyone needing their services. JB Cockermouth
Jim in Cumbria Posted on 19/07/2021 , work completed 16/07/2021
Blue flame Maryport
Customer Service
Quality
Value
New Boiler installed by two engineers who were friendly and knowledgeable, everything tidied up . David came to see if we were happy with the work, We took out the Boiler care Cover with them, a local phone call is all you require for any help. Dave left nice bouquet of flowers for our custom. Def. recommend Blueflame.
Customer in Cumbria Posted on 01/07/2021 , work completed 28/06/2021
Finding and Fixing of leak
Customer Service
Quality
Value
We had been struggling with what appeared to be extensive rising damp for months on 2 internal walls having employed builders and several surveys. While servicing our boiler your engineer looked at the issue and ascertained the problem in less than half an hour. He arranged to return and delve further into the problem. Did so promptly, made sound judgements as to how to limit damage given that floors needed digging up. He called for more a specialised engineer who was with us in a couple of hours. He was enthusiastic , very competent, fixed the problem efficiently and left us with a clean site. In every circumstance they were polite, positive and helpful. Team Blue Flame worked very well together. We have used them before always having had the same experience.
Customer in Cumbria Posted on 24/06/2021 , work completed 23/06/2021
Leaking boiler
Customer Service
Quality
Value
From my initial phone call to enquire about calling out an engineer, the response and service that I received throughout from Blue Flame was excellent. Prompt, polite and very efficient, plus the necessary work was completed within a few hours from first call to fix and all on the same day. Highly recommended. Brian Taylor Netherhall Sports Centre Netherhall School
Brian in Cumbria Posted on 14/06/2021 , work completed 14/06/2021
Very Satisfied
Customer Service
Quality
Value
Blue Flame replaced our old oil combi boiler with a new one 24-25 May. We were only without water for 1 hour. The service was excellent, it was all to schedule and was completed by lunchtime on the second day. I find the service at the Maryport base very friendly and helpful in addition to everything left clean and neat. The lovely surprise was a beautiful arrangement of flowers. Blue Flame Maryport comes highly recommended by my husband & me for all plumbing and electrical work.
Nona in Cumbria Posted on 07/06/2021 , work completed 25/05/2021
Fantastic local company
Customer Service
Quality
Value
Blue Flame fitted a brand new central heating system and combi boiler and also removed the old water tank and electric storage heaters. From start to finish they were efficient and friendly. The young lads who completed the work kept everything clean and tidy and completed the job in the time scale quoted. When the work was completed I received a lovely bouquet of flowers which made my day.
Carol in Cumbria Posted on 23/05/2021 , work completed 14/05/2021
The trader replied (on 02/06/2021)
Hello Carol, Thank you for taking the time to leave such a nice positive review on the service you have received, I have passed your kind words on to all the staff involved, I hope you keep us in mind for all future plumbing, heating and electrical works. Kind regards Graeme
New Boiler Installation
Customer Service
Quality
Value
We exchanged an external oil boiler for a new internal gas boiler. The team, Paul, Reece and electrician Barry worked really hard to create an installation that functions very effectively but also fits unobtrusively into our house. They were all very proactive in overcoming the inevitable unforeseen problems and, impressively, managed to keep smiling even at the end of a long day. I’d give them all a big thumbs up and an unqualified excellent recommendation.
Stuart in Cumbria Posted on 12/05/2021 , work completed 11/05/2021
The trader replied (on 02/06/2021)
Hello Stuart, Lovely to see such a brilliant review about our staff and service, I do remember we hit a few unforeseen problems and I am glad to see you were happy with how we resolved them. I have passed your kind words on to the lads involved. Please keep us in mind for all future plumbing, heating and electrical jobs Kind regards, Graeme
Quick and efficient
Customer Service
Quality
Value
We've needed this work done for some time - it was just a case of finding a trustworthy company to carry it out. Living out in the country, it can be difficult to get trades teams to attend the property. We've used Blue Flame for a number of things, including annual boiler service and any boiler problems. I like them because it is a large local company, which means that someone attends when they say they will and the response is always quick, because there are enough engineers to cover demand. Would thoroughly recommend them.
Vic in Cumbria Posted on 04/05/2021 , work completed 23/04/2021
The trader replied (on 02/06/2021)
Hello Vic, Its lovely to see a loyal customer leave such a positive review about the service we have provided, we do understand that were not always the cheapest however we are always on time and at the end of a phone if any problems occur. Glad to see you would recommend us for future plumbing, heating and electrical jobs. Thank you from everyone here at Blue Flame Services Kind regards, Graeme
Very good
Customer Service
Quality
Value
Very good and efficient came to service my gas boiler found a small leak on a valve gave me a good estimate for the repair came today did a good fast job, very good and pleasant engineer. Good firm.
John in Cumbria Posted on 28/04/2021 , work completed 28/04/2021
The trader replied (on 02/06/2021)
Hello John, I am happy to see our work on the gas boiler was to your satisfaction, I understand that when faults occur it can be a very unpleasant experience but I am happy to see you found our engineer pleasant and the work to a good and cheap standard. Please keep us in mind for any future plumbing, heating and electrical jobs
Replacement boiler and installation
Customer Service
Quality
Value
Exemplary service. Personnel Lee, Reece and Kai are a credit to Blueflame. They were a pleasure to have in our home; being polite, most friendly, helpful and efficient. They also took initiative to make improvements, such as re-routing of existing pipe work and we’re careful to secure floorboards and leave everything clean and tidy. The process from survey to sign off of the installation was personally overseen by the Director, David, who additionally willingly listened to my questions, provided reassurance and accommodated my requests. The Sales Manager, Patrick, was equally positive and approachable. Their Which? Trusted Traders recognition is deservedly given.
Customer in Cumbria Posted on 16/04/2021 , work completed 16/04/2021
Efficient & friendly service
Customer Service
Quality
Value
We had our boiler serviced and all the radiators flushed out, the team arrived exactly on time and were extremely polite & friendly. They worked efficiently ensuring our safety while the work was carried out and did a great job.
Customer in Cumbria Posted on 06/04/2021 , work completed 01/04/2021
Excellent service; really pleased
Customer Service
Quality
Value
We have used Blue Flame Services before. On this occasion, they fitted a new towel rail and an extra radiator. Great service from start to finish. Really pleased.
Customer in Cumbria Posted on 24/03/2021 , work completed 19/03/2021
New Shower Room
Customer Service
Quality
Value
I contacted Blue Flame to provide a quote to replace an existing bathroom with a shower room. I provided the fittings and tiles. Jon offered invaluable advice on the layout and finish of the room. I then accepted the quote, and work began on 02.03.2021. Darren and Corbie worked exceptionally hard to overcome the challenges faced with refurbishing a Victorian room. The finished result is a testament to Darren's skill as a tiler, plumber, and joiner. I am delighted with my new shower room, and cannot praise highly enough the service I have received. Thank you.
Customer in Cumbria Posted on 19/03/2021 , work completed 16/03/2021
New boiler and EasyControl thermostat
Customer Service
Quality
Value
Really pleased with the boiler nice and quiet, the thermostat is excellent. We are really satisfied with the work and the Communication of the team. We will be taking a service contract out with them.
Customer in Cumbria Posted on 28/02/2021 , work completed 25/02/2021
New Boiler and radiator installed
Customer Service
Quality
Value
From start to finish the staff were very helpful, friendly and professional. We even got a lovely bunch of flowers on completion of the job. We contacted the company once with a problem and had instant attention. Great to have such a professional company local.
Customer in Cumbria Posted on 03/02/2021 , work completed 12/11/2020
Wonderful new bathroom.
Customer Service
Quality
Value
After giving us a start date of 25th January 2021, they rang and asked if they could come on Wednesday 13th. Jan. Naturally, we agreed and what a wonderful job Darren and his mate did. Nothing was too much trouble and they coped with the bathroom we had already purchased very well. They left the new room very clean and offered to come back and check once we had got used to it. Every thing we asked for (and more!) was done and exactly at the price we had agreed. I will be using them in future for my boiler service.
Customer in Cumbria Posted on 28/01/2021 , work completed 19/01/2021
Completed as agreed and on time
Customer Service
Quality
Value
A great company to deal with, very knowledgeable. Agreed on an install date for a new oil heating system, they turned up on time and completed within the agreed time scale. The guys completing the install were very polite, professional and tidy. Thank you very much
Customer in Cumbria Posted on 27/01/2021 , work completed 15/01/2021
Excellent Job
Customer Service
Quality
Value
Had boiler replaced, completed in good time by a good couple of lads. I was kept well informed on the work as it progressed. Area left clean and tidy. Lovely flowers received from them as well.
Customer in Cumbria Posted on 21/01/2021 , work completed 20/01/2021
Heating System Change
Customer Service
Quality
Value
Got Blue Flame in to change my 20 year old back boiler system into a modern solution. The scope involved taking the redundant fire out, finding a location for the new Worcester and running new pipes including installation of new valves and one new radiator. Fantastic job everything works as it should - had recently renovated my home to a and this was taken into account by the team who left workface spotless. 10/10
Customer in Cumbria Posted on 19/01/2021 , work completed 14/01/2021
New Valves fitted on all radiators(6)
Customer Service
Quality
Value
All work was done well, clean and tidy. Thanking You
Mr E Smith in Cumbria Posted on 10/01/2021 , work completed 08/01/2021
Boiler Installation and Hot Water Supply.
Customer Service
Quality
Value
From start to finish I have been impressed with the service provided by Blue Flame Services. At quotation stage the advice given by Jon was invaluable, and this made me decide to use the company. I had a new boiler fitted, and was given a new supply of hot water to the kitchen and utility room. The team of installers, Lee and Darren, dealt with everything on the quotation in a professional and helpful manner. They were happy to answer any questions I posed, and they left the premises clean and tidy. They completed the work on schedule. Finally, the office staff are always very polite and helpful when I call. I have no hesitation in recommending this company.
Customer in Cumbria Posted on 06/01/2021 , work completed 05/01/2021
The trader replied (on 06/01/2021)
Hello there - Thank you for taking the time to leave such a glowing review on the service we have provided from the initial quotation until completion. I am happy to see we kept you well informed throughout the whole process and exceeded your expectations. We understand this isn't an every day purchase and it can be a bit daunting - all your kind words have been passed on to all the staff involved. Kind regards, Graeme
Electric boiler service
Customer Service
Quality
Value
The young plumber who serviced our electric boiler and heating system hadn't worked on many electric systems, but he serviced ours without any problems and explained how it all worked and what exactly had needed doing. He was a very efficent tidy worker, he also observed the coronavirus safety precautions without being asked and even washed the cup I gave him tea in, in the bathroom sink before handing it back to me! What made this guy stand out was his knowledge, friendliness and skill at his job. I am only sorry I did not get his name as I want him back the next time I need work doing.
Customer in Cumbria Posted on 05/01/2021 , work completed 04/01/2021
Trustworthy firm highly recommended
Customer Service
Quality
Value
I honestly can’t recommend Blue Flame highly enough - over the past eight years they have fitted a gas boiler for us and carried out our annual service on our gas boiler and gas fire. Their workers are pleasant and knowledgeable and clean up after themselves when the work is finished, also wearing plastic overshoes and this year a mask. I am paranoid about gas safety and they are the only firm I would trust to do any gas work for us. When repairs have been needed they have been carried out promptly and a full explanation given for the need for the work to be done and what parts are needed. Well done Blue Flame.
Customer in Cumbria Posted on 22/12/2020 , work completed 20/12/2008
Expansion Tank to be fitted
Customer Service
Quality
Value
Due to a fluctuating pressure of the new boiler and having 9 radiators throughout the house and extension it was required to fit an expansion tank in the garage by Paul one of the Blue Flame Engineers, such a nice polite and cheerful young lad, an absolute joy to speak to and so professional at his job. Anyhow this has certainly fixed the problem and its all working a treat so thank you very much, and appreciate everything Blue Flame have provided, a great service.
Customer in Cumbria Posted on 18/12/2020 , work completed 17/12/2020
The trader replied (on 22/12/2020)
Hello there - Thank you for taking the time to leave such a nice positive review, I have passed your kind words on to Paul and his line manager. We are delighted to see we have rectified your plumbing issues in time for Christmas. Please keep us in mind if you ever have any future plumbing, heating or electrical issues. Kind regards, Graeme