New boiler
New boiler fitted. Excellent service - very clean and tidy. On budget. Work done within schedule time. Very pleased.
Customer in Cumbria
Posted on 17/12/2020
, work completed 16/12/2020
Recommended
They made it so easy for us. Thank you Blue Flame
We decided to change from oil to gas central heating and contacted Blue Flame. They came out immediately and told us who to contact to get gas connected to our house and what steps had to be taken. Everything and everyone we came across were so helpful and effecient. I was able to move the installation forward a few weeks which Blue Flame accommodated happily. Blue Flame were the last workmen here. The workmen knew what they were doing, worked well as a team and just got on with the job. They covered their boots when they came into the house and left the garage clean. The men were friendly, effecient and professional and seemed to work non-stop. The workmen explained how to work everything to us with great patience but we were grateful to the follow up visit from the boss the next day. A huge thank you.
Customer in Cumbria
Posted on 16/12/2020
, work completed 14/12/2020
Recommended
Excellent service from start to finish
I am delighted with the service received from Blueflame.From the initial visit when the survey was carried out to the completion of the replacement of our existing boiler. The engineers were both excellent and they cleared away all the debris and left everywhere really clean. I was delighted to receive a beautiful flower arrangement,which I really wasn’t expecting.A really nice touch.Thank you. I would have no hesitation in recommending Blue flame and would definitely use them again in the future. A huge thank you to all involved.
Customer in Cumbria
Posted on 21/11/2020
, work completed 21/11/2020
Recommended
Hot water cylinder replaced
The work was carried out to a very high standard. I’m delighted with the results. Clean and tidy and excellent value for money👍
Customer in Cumbria
Posted on 11/11/2020
, work completed 10/11/2020
Recommended
Boiler service/ repair
Engineer arrived bang on time, kept us informed all the way through the repair. Excellent service from Blue Flame.
Brian in Cumbria
Posted on 23/10/2020
, work completed 22/10/2020
Recommended
110% Highly Professional Team
We needed a new Combi boiler fitted. Jon came on Wednesday morning and it was fitted by Friday 15:30 hours and Lee and John never stopped all day without a break, the service they provided was exceptional. I would recommend them highly to anyone.
Customer in Cumbria
Posted on 12/10/2020
, work completed 09/10/2020
Recommended
Boiler Installation
Great team, from the first initial contact to the home visit through to the installation. I would recommend Blue Flame services without hesitation, the whole process was so smooth, the lads carrying out the work were tidy, polite and obviously very skilled a great credit to the company.
Customer in Cumbria
Posted on 06/10/2020
(Reviewer did not use service)
Recommended
Highly recommended, great value!
Attended a leak we had following a washing-machine installation. Very prompt to help us out and carried out the work quickly and efficiently. We were pleasantly surprised when we received the bill and feel we got excellent service and value for money for what we paid. We would not hesitate to recommend this company and would certainly use them again should the need arise.
Customer in Cumbria
Posted on 02/10/2020
, work completed 30/09/2020
Recommended
Professional & Efficient
Whilst the work quote for my boiler installation ( inc moving the boiler and removing a bath) was not cheapest that I had received, the quality of the initial inspection was deciding factor, as an issue had been identified and therefore the filters would be arriving prepared for the work to be undertaken. The gentleman that undertook the initial inspection arrived with the fitters to walk through what was required before work commenced. The two fitters were punctual and cleared and removed all debris. The quality of their work was excellent , I have no hesitation in recommending Blue Flame.
Customer in Cumbria
Posted on 25/09/2020
, work completed 22/09/2020
Recommended
Excellent Service
New boiler relocated and installed, gas feed pipe re-routed and 4 new radiators fitted. All work was completed within 3 days. High quality job, all the installers worked hard and professionally. Excellent company to deal with right through from planning, receiving quote to job completion. Highly recommended!
Customer in Cumbria
Posted on 16/09/2020
, work completed 09/09/2020
Recommended
Work done by Blue Flame.
Blue Flame fitted our new central heating boiler, new radiators and new gas fire September 2017. Since that time they have carried out the three annual services of the fire and the boiler. This year I have also signed up for their Boiler Care package. I think the fact that I keep going back to them probably speaks for itself. The quality of their work has always been excellent and their staff have always been pleasant and helpful.
Customer in Cumbria
Posted on 07/09/2020
, work completed 02/09/2020
Recommended
Professional and high standards
We have had electrical and plumbing work completed several times in 2 houses. Each time they have responded rapidly, been punctual and friendly. They leave no mess and their work is of a very high standard. Would highly recommend them.
Customer in Cumbria
Posted on 20/08/2020
, work completed 20/08/2020
Recommended
Proficient and reliable installation
The professional process from the assessment of work to implementation of the agreed contract. Confident and efficient staff able to provide advice and answers to queries. Company employees always endeavour to assist promptly if maintenance issues arise.
Customer in Cumbria
Posted on 18/08/2020
, work completed 18/08/2020
Recommended
Radiator installation
Great service The estimator arrived at the time stated and explained the best way to achieve the installation of a new radiator and where it should be positioned for maximum effect. He told us what works the engineer would carry out to the building fabric and the estimated time it would take. Explaining what furniture we should move etc prior to the engineers' arrival to save time and facilitate the work. We received a quote the same day which covered the materials to be used and costs of works which was not as expensive as I had anticipated. The engineer arrived on time and put down sheets to protect the carpets before starting work. He worked quickly and efficiently and did the job to the highest standards. On completion of the work, he cleaned all the areas he had been working in. I was impressed by the standard of work and the care taken by the engineer. Based on this experience I would highly recommend Blue Flame.
Customer in Cumbria
Posted on 17/08/2020
, work completed 07/08/2020
Recommended
Gas Safety Certificate
Blue Flame Services did an annual gas safety check in one of our rental properties. I always find their customer service very helpful and the engineer turns up on time. No complaints, they do a brilliant job and can be trusted.
Customer in Kent
Posted on 10/08/2020
, work completed 10/08/2020
Recommended
Service
Arrived on time and completed the service without any fuss or problems. Blue Flame had installed the new boiler system about three years ago and I was delighted by their efficient competent service.
Customer in Cumbria
Posted on 31/07/2020
, work completed 31/07/2020
Recommended
Professional Outfit
Had Blue Flame in to carry out a boiler replacement and install new radiators throughout. Excellent service from start to finish - great customer service, clear pricing. Always on time, neat workers and left a great tidy clean job. Would not hesitate to recommend
Customer in Cumbria
Posted on 29/07/2020
, work completed 29/07/2020
Recommended
Installation of new boiler
Installation of a new combi boiler to replace an old back boiler completed in 2 days. Lads worked hard, completed installation as per quote, which was considerably cheaper then the one received from British Gas and with Blue Flame you get a longer warranty. Additionally, due to delays caused by a certain virus, original quote obtained about 4 months ago for the work was honoured.
Customer in Cumbria
Posted on 23/07/2020
, work completed 21/07/2020
Recommended
Combi Boiler First Service
Excellent and professional job attending to the first service on the gas boiler. Patrick the technician arrived on time, he was very knowledgeable and carried out the work to my entire satisfaction.
Customer in Cumbria
Posted on 21/07/2020
, work completed 21/07/2020
Recommended
Efficient service
I have used the services for 3 years they fitted a new boiler and have continued to service both the boiler and gas fire annually. Today's service was no exception to the rule of efficient service. Booking the appointment was straightforward and I was able to pay by card over the phone cutting down on contact. The engineer was friendly and extremely well prepared with appropriate PPE and cleaned all the surfaces with anti bacterial spray to cut down on any contamination. Will use them in the future.
Customer in Cumbria
Posted on 16/07/2020
, work completed 16/07/2020
Recommended
Excellent Service
Contacted Blue Flame for a quote to replace our boiler, an engineer came out the same day, fully talking me through the work needed, answering all my questions and concerns. Quote emailed to me very quickly. Date set for work to commence, with confirmation emails sent prior. Engineers arrived as arranged on time. I was very impressed with the two engineers that carried out the work, obviously conscientious. Our home was left clean and tidy. From start to finish Blue Flame's communication and customer service was superb, I can't fault it. We will certainly be using Blue Flame again for servicing etc.
Customer in Cumbria
Posted on 15/05/2020
, work completed 12/05/2020
Recommended
Excellent in every way!
They have been incredibly professional, helpful and efficient. Both myself and my mum needed new boilers, they came out very promptly to quote and gave a full explanation of the work that needed to be done, time frames and cost. Extremely neat and tidy, polite and friendly. Can not fault any of the workmanship they have carried out, I will also be arranging annual servicing from them. Very happy customers - thank you!
Customer in Cumbria
Posted on 25/03/2020
, work completed 25/03/2020
Recommended
Downlighters fitted in kitchen
I have used blue flame on other occasions for electrical projects .I was so impressed with whole experience, that last year i took out a gas boiler and service plan with them. I would recommend them for their professional service they provide, helpful friendly staff, who do a good job and leave the site clean and tidy.
Customer in Cumbria
Posted on 17/02/2020
, work completed 10/02/2020
Recommended
Reliable and Knowledgeable
We have used Blue Flame several times for repair and service of our older oil boiler. They are always on time ie. the engineer arrived at 8am on the dot. He was efficient and importantly for me, knowledgeable about older more obscure systems. As well as a service, a small component was found to be faulty causing an occasional lock out. All priced up, fitted from the stock on the van quickly and easily. I very rarely write reviews but made an exception because of their excellent service which is reasonably priced.
Customer in Cumbria
Posted on 15/02/2020
, work completed 14/02/2020
Recommended
Boiler condensate pipe leak
Excellent service again. Reported a minor problem and Blue Flame attended to repair leak the following day at time stated with a very friendly helpful team. Could not ask for a better service. Thank you.
Customer in Cumbria
Posted on 07/02/2020
, work completed 04/02/2020
Recommended