Blue Flame Services Limited

My heating system developed a leak, which proved challenging to locate and repair. The guys just got stuck in, and got the job done, despite the adverse working conditions. As always, they are professional, cheerful and keen to please the customer. I called them in as they had previously done a boiler change for me, and I had gained a very positive view of the company and teams as a result of that work.

We have used BlueFlame several times now and they have always been very satisfactory.. This time theywere putting right the faults they found during a survey 'condition report' in our new home . Several earthing faults were put right incluing one which took quite a bit of detecting. The lads were helpful and explained what they were doing and why. A small glitch was put right promptly the next day.. They always leave the job tidy. i have no hesitation in recommending BlueFlame for any electrical work and plumbing work.. They are not the cheapest but they are the best and can be relied on to complete work on time and to budget / estimate.

I needed a complete new flue on my combi boiler, a new thermostat and a TRV. The engineer arrived promptly to inspect the work that needed doing and took notes which he checked with me to make sure I was happy with them. The detailed quote arrived a couple of days later and was for a very reasonable price. I was not able to be at the property on the agreed date but they were happy to take a key and let themselves in. They did the work in one day and left my property in good condition. I received the Safety/Service Certificate the next day. Their customer service is great and they were happy to answer any and all questions. I would have no hesitation in using this company again and highly recommend them.

Having discussed the work required, all new copper plumbing to all new radiators and fresh supplies to both bathrooms and fitting the bathrooms, David Harrison could not have been more helpful. We must have had a dozen of the team at different times and they were all excellent, nothing too much trouble and Daz wouldn't leave without cleaning up at the end of each day. I have no hesitation to highly recommend Blue Flame Cumbria.

These guys fitted us a WIFI thermostat to manage heating. They noticed and repaired damaged main electric cable to oil boiler. Fitted outdoor security light and replaced worn out ceiling extractor. Prompt service, worked quietly and efficiently . Everything left clean & tidy , rubbish taken away. So pleased this company was recommended to us by family. We feel totally comfortable for the future , and when our old oil fired boiler gives up we have these lads to rely on to come to our rescue. We are both over 70 and we are delighted with the service provided.

Friendly and helpful from the very first contact. Very professional and completed the job to a high standard. I would highly recommend.

Noticed the dreaded damp ceiling in an area above the crawl way. Contacted Blue Flame last 9.00 am and was given an appointment time of between 2:00 and 4:00pm. The plumber was finished within the hour, had fixed the pipe, hoovered up the standing water laying on the ceiling plasterboards, and has wrung out the sodden insulation material for faster drying. All done within the minimum one hour call-out charge! Top marks lads!

They did everything they said they would do and more. The initial contact; Jon, was friendly, knowledgeable and full of good advice. they were fast and reliable. On the days of the job the the two lads were punctual friendly and very helpful. They cleaned up after themselves and did what I considered an excellent and conscientious job. Will have no hesitation in using this company again and recommending them.

Our heating system was installed by Blue Flame a couple of years ago and now they service it for us. They come when they say, are tidy, friendly, knowledgeable and do an excellent job.

The engineer was pleasant, polite, efficient and conscientious. Everything was explained to me and I was very satisfied with the work carried out. This was the second time I'd used Blue Flame and would readily recommend them. I've taken up the offer of a service programme which is very competitively priced... such is my confidence in this company.

From start to finish Blue Flame were efficient and friendly keeping us informed every step. The man who quoted and assessed the job was very informed and the young lads who did the work carried it out in a friendly manner keeping everything tidy as they went working very hard all day. Carpets were all covered and all rubbish removed. At the end of the works my mum was even given a beautiful bunch of flowers to thank her for her custom a lovely personal touch. Fantastic local firm.

This review is for the removal of a Back Boiler and installation of a Combi boiler system. Survey: Very professional, Jon explained every step of the process and added advice to enable us to make a decision for the most economical and efficient system. His communication was a mixture of technical and simple explanation offering a complete understanding to guide us. Installation: This took the best part of three days, the engineers were Lee and Callum who turned up promptly each day and cleaned up thoroughly before leaving. I was impressed when a roll of tacky backed plastic was used to safely protect the stair and landing carpet. These two engineers were polite and informative though out the job, nothing was too much trouble and at no stage did I hear bad language being used. In the very final stages of the job access to upstairs was required, the carpet protector had been removed at this stage, each time Callum entered the house he removed his boots in the hall. I would have been proud to have employed these two lads myself. A great job from start to finish and I would have no hesitation in recommending Blue Flame to any potential customer. Competitively priced and well executed from start to finish.

New Combi boiler fitted today, on the day promised also on budget. Pleasant and efficient tradesmen started on time, completed the job in one day and cleaned up working area. Cannot comment on aftercare yet but communication so far has been good. Nothing went wrong on the day. Very pleased overall.

We received quotes from 5 reputable firms but opted for Blue flame because of the detailed survey and the consultation about the options that would suit us best. They weren't the cheapest but not the most expensive either. The fitting was done quickly and the workmanship was very good. I appreciated the way they looked after our home and were careful to clean up at the end of each day. All in all I was very happy with the service.

Very professional service for my radiator replacement job. Not the cheapest but 100% the best. Turned up on time, well prepared, careful with my house, answered all my questions. Spot on, thank you will use again.

I have used Blue Flame to service my gas appliances for several years. This review relates to a plumbing job carried out by Blue Flame at my home. I needed a replacement bath mixer tap - Blue Flame carried out this work on time, taking great care to remove and replace the side panel on my bath with the minimum of damage. The plumbers were polite and courteous throughout, and left the bathroom clean and tidy when they finished. I am happy to recommend Blue Flame for both gas and plumbing work.

The engineers carried out an annual service. They arrived as agreed got on with the job which was swiftly done and appropriate feedback was given. Polite and pleasant young men. Very happy with the service.

Great from start to finish. Easy to contact, came at the arranged times, completed the work promptly and was very knowledgeable

Having been let down by various local tradesmen we gave Blue Flame a ring. The engineer arrived at exactly the time quoted and carried out the work with efficiency and with extreme care. Never have we had such a thorough or pleasant experience with a gas engineer! A fantastic service from Blue Flame and would not hesitate to use them again

We recently had a disabled access shower fitted by Blue Flame and can we just say what an excellent job your guys did from start to finish they were very knowledgeable and clean, tidy, professional and prompt at what they done we can’t thank you enough would definitely recommend this company to our friends and family once again thank you very much.

Having several properties in the local area, Blue Flame have provided efficient, effective and timely service both on renovation and maintenance issues. Friendly, helpful administration staff and operatives, who deal with emergencies and the day-to-day in a timely and courteous way. Their pricing is very reasonable and their invoicing prompt and accurate using technology sensibly. They are always tidy workers, and thoughtful about how they work around someone's home.

Old boiler leaking in 3 places so no heating or hot water over weekend. On looking on line the old boiler had so many complaints Rubbish! ( it was in when l bought the cottage). Engineer came first thing Monday morning and temporarily fixed but advised on a replacement. Quote given Tuesday boiler fitted Wednesday, completed Thursday. How's that for service! Very pleased with the work & workmen, and pleasantly surprised at the overall cost. Cannot fault Blue Flame.