Endorsed by Which?

Blue Flame Services Limited

4.9

561 Reviews

Opening Hours
Today -
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
561 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Good service
Customer Service
Quality
Value
Highly recommended. Fast, efficient, and good service.
Stephen, Cumbria Posted on 25/05/2018 , work completed 25/05/2018
The trader replied (on 11/06/2018)
Good morning Stephen, I am happy to see you found our team of engineers fast and efficient. I hope you use Blue Flame Services for all your future plumbing, heating and electrical needs.
Very professional
Customer Service
Quality
Value
Impressed with the workmen who worked to a very high standard. Would highly recommend.
Nicola, Cumbria Posted on 21/05/2018 , work completed 21/05/2018
The trader replied (on 04/06/2018)
Hello Nicola, I am glad to see such a positive review, I am happy to hear you found our work to a high standard as we always do our very best and I am glad to see you can recognise this. I hope you remember Blue Flame Services if you ever need anymore plumbing, heating or electrical works.
Good Bunch of Lads
Customer Service
Quality
Value
Good bunch of lads who know their jobs. Well done lads.
Mary Williams, Cumbria Posted on 17/05/2018 , work completed 17/05/2018
The trader replied (on 22/05/2018)
Hello there Mary, I am glad to see you were happy with our service I hope you choose Blue Flame Services for all your future plumbing and electrical needs.
Good work thank you
Customer Service
Quality
Value
Clean and tidy work of an excellent standard. Told three days to complete but only took two days.
Helen, Cumbria Posted on 16/05/2018 , work completed 16/05/2018
The trader replied (on 01/06/2018)
Hello Helen, I am glad you found our standard of work to be excellent and we were faster than you expected. We hope you use Blue Flame Services for all your future plumbing and electrical work.
My review
Customer Service
Quality
Value
Excellent service, would certainly recommend.
Karen, Cumbria Posted on 12/05/2018 , work completed 12/05/2018
The trader replied (on 01/06/2018)
Hello Karen I am glad to hear you would recommend Blue Flame Services and you found our service excellent. I hope you would use Blue Flame for all your future plumbing and electrical needs.
Job Well Done
Customer Service
Quality
Value
A longish period in establishing boiler defective. That applies to all plumbers (3 local) to Carlisle. Cannot fault your staff in any way!! Job well done & liked the people you employ. I would recommend yourselves to anybody.
Andrew, Cumbria Posted on 10/05/2018 , work completed 10/05/2018
The trader replied (on 14/05/2018)
Hello Andrew I am pleased to see you would recommend ourselves to anybody, we strive to deliver a first class service and I am delighted you found our staff friendly. We hope you use Blue Flame Services for all your plumbing and electrical needs.
High standard
Customer Service
Quality
Value
Blue Flame carried out an excellent job. They were always clean and tidy in their work. The work was of a high standard and the company was always prepared to go that 'extra mile' to complete the work. I would highly recommend Blue Flame.
Trevor, Cumbria Posted on 08/05/2018 , work completed 08/05/2018
The trader replied (on 22/05/2018)
Hello there Trevor I am glad to see you were happy with the way our staff conducted themselves and that the end result was more then what you expected. I hope you choose Blue Flame Services for all future plumbing, heating and electrical works.
Prompt & professional
Customer Service
Quality
Value
Arrived on time, clean and well organised worker. Very pleasant and professional, an asset to your business.
John, Cumbria Posted on 25/04/2018 , work completed 25/04/2018
The trader replied (on 08/05/2018)
HI there John, I am glad to hear you found our workers well organised and on time. I hope you are pleased with the work carried out and please bare Blue Flame Services in mind for all your future plumbing and electrical needs.
Satisfactory & professional job
Customer Service
Quality
Value
All staff were friendly and carried out all works to a professional standard.
Michael, Cumbria Posted on 23/04/2018 , work completed 23/04/2018
The trader replied (on 08/05/2018)
Hello Michael I am pleased to hear you were happy with the work carried out, we hope that you will use Blue Flame Services again for all your future plumbing and electrical needs.
My review
Customer Service
Quality
Value
Excellent.
Which? Trusted Traders Consumer Posted on 13/04/2018 , work completed 13/04/2018
The trader replied (on 25/04/2018)
Thank you for taking the time to leave a nice positive review, I hope we exceeded your expectations and you will choose to use our services again.
Brilliant job
Customer Service
Quality
Value
Fantastic job, hard working lads. Really polite, really clean work area, would recommend.
Coreen, Cumbria Posted on 09/04/2018 , work completed 09/04/2018
The trader replied (on 25/04/2018)
Thank you for such kind words Coreen, I am delighted to hear you would recommend our services to people. I have passed your kind words on to the engineers.
Brilliant, prompt and professional.
Customer Service
Quality
Value
They came across some hidden difficulties with my home being built in 1800 and a listed building, but nothing was a problem to them. They explained everything to me and I'm 76 years old, 77 in June.
Marjorie, Cumbria Posted on 09/04/2018 , work completed 09/04/2018
The trader replied (on 08/05/2018)
Hello there Marjorie I am pleased to hear you were happy with our service I hope you choose to use Blue Flame Services for all your future plumbing and electrical needs.
Prompt and professional.
Customer Service
Quality
Value
This was my first experience of this company. They arrived on time worked efficiently, were quiet and polite. Did not overstay. we were pleased with their work. It is hard to judge the ratings as we have no history. We shall have them next year for the boiler service.
Douglas, Cumbria Posted on 06/04/2018 , work completed 06/04/2018
The trader replied (on 25/04/2018)
Thank you for such positive feedback Douglas I am delighted to hear you will be using ourselves again for your boiler service. We strive to deliver the best possible service and welcome all feedback.
Fantastic job
Customer Service
Quality
Value
Turn up before time carried out job to service boiler. Kept me informed if anything was wrong or if parts were needed. Very professional company are used by other family members so I would highly recommend to other people as they have carried out other jobs to the highest standard and quality.
Allison, Cumbria Posted on 05/04/2018 , work completed 05/04/2018
The trader replied (on 17/04/2018)
Hello Allison thank you for the lovely compliments, as a company we strive to offer the best possible service and I am glad you are able to see this. I have passed your kind comments on to the Engineers, I hope you choose to use Blue Flame Services again.
Prompt and professional.
Customer Service
Quality
Value
Arrived promptly. Courteous & professional. Offered guidance. Thorough check.
Dale, Cumbria Posted on 04/04/2018 , work completed 04/04/2018
The trader replied (on 17/04/2018)
Thank you Dale for leaving such positive feedback, I am glad you were happy with our service and I do hope you use us again.
Excellent work
Customer Service
Quality
Value
Appeared on time - polite - good conversation, professional.
Mark, Cumbria Posted on 03/04/2018 , work completed 03/04/2018
The trader replied (on 17/04/2018)
Thank you Mark for such kind words I will pass the comments on to our engineers.
Great job
Customer Service
Quality
Value
Very professional attitude, everything left tidy.
Stuart, Cumbria Posted on 03/04/2018 , work completed 03/04/2018
The trader replied (on 17/04/2018)
Thank you Stuart for taking your time to leave such positive feedback about the service we provided.
Prompt.
Customer Service
Quality
Value
Work done unsupervised to a high standard.
Shirley, Cumbria Posted on 03/04/2018 , work completed 03/04/2018
The trader replied (on 08/05/2018)
Hello there Shirley I am glad to hear you were happy with our service, I hope for all your future plumbing and electrical needs you will use Blue Flame Services again.
Convert bathroom to wet room
Customer Service
Quality
Value
Having worked in the building trade all my life it was a pleasure to have Danny & Ross work on our wet room. Nothing to much trouble and a first class job in everyway. Can't thank you enough. I would certainly use Blue Flame again.
Geoffrey, Cumbria Posted on 28/03/2018 , work completed 28/03/2018
The trader replied (on 08/05/2018)
Hello there Geoffrey I am pleased to hear you were happy with the work carried out by our engineers, I have passed on the positive feedback to the lads. We look forward to hearing from you again.
Brilliant job
Customer Service
Quality
Value
Professional, knowledgeable. Answered all my questions. Did a good job.
Pamela, Cumbria Posted on 22/03/2018 , work completed 22/03/2018
The trader replied (on 03/04/2018)
Good day Pamela I am glad you found our staff helpful by been able to answer all your questions and i do hope for any future plumbing or electrical needs Blue Flame Services will be your first port of call.
Efficient service
Customer Service
Quality
Value
Prompt appointment made, engineer was unavoidably delayed but got in touch to let us know. Pleasant and professional engineer.
Kathryn, Cumbria Posted on 22/03/2018 , work completed 22/03/2018
The trader replied (on 03/04/2018)
Thank you Kathryn for such positive feedback about our service, unfortunately sometimes we are late but we will always keep the customer informed and I am glad to see our engineer did this, I hope for any plumbing or electrical needs you may have in the future Blue Flame Services will be your first port of call.
Excellent service
Customer Service
Quality
Value
Good friendly service, easy to book and arrived on time. Very happy.
Richard, Cumbria Posted on 21/03/2018 , work completed 21/03/2018
The trader replied (on 03/04/2018)
Good day Richard I am glad to see you have taken the time to leave such positive feedback about ourselves and I hope for any future plumbing or electrical needs Blue Flame Serviced will be your first point of contact.
Prompt and professional
Customer Service
Quality
Value
Used this firm for a number of years. Always turn up when they say they will. No problems.
Ihor, Cumbria Posted on 21/03/2018 , work completed 21/03/2018
The trader replied (on 11/04/2018)
Thank you for the lovely kind words Ihor, I am glad you have chosen to use Blue Flame for a number of years, we will always deliver a first class service.
My review
Customer Service
Quality
Value
Excellent job.
Claire, Cumbria Posted on 21/03/2018 , work completed 21/03/2018
The trader replied (on 03/04/2018)
Hello Claire thank you for the positive feedback if you ever need any more plumbing or electrical work carried out I hope Blue Flame Services will be your first port of call.
Brilliant job
Customer Service
Quality
Value
Very satisfied. Arrived promptly, very helpful explaining how everything worked. Would certainly use again and recommend.
Jennifer, Cumbria Posted on 20/03/2018 , work completed 20/03/2018
The trader replied (on 03/04/2018)
Hello there Jennifer thank you for leaving such great positive feedback about ourselves, I am happy you found our staff helpful and I hope in the future any plumbing needs you may have we can be your first point of contact.