Endorsed by Which?

Blue Flame Services Limited

4.9

561 Reviews

Opening Hours
Today -
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
561 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Pleasant manner
Customer Service
Quality
Value
Competent and professional, arrived on time. Tidied up after work done. Pleasant manner no problems.
Which? Trusted Traders Consumer Posted on 20/03/2018 , work completed 20/03/2018
The trader replied (on 03/04/2018)
Hello and thank you for taking the time to leave such a positive review about ourselves, I am glad you are happy with our service as we always try to do our very best to go above and beyond.
Very pleased
Customer Service
Quality
Value
Arrive on time. Very courteous, helpful and professional. Overall very pleased, thank you.
Ian, Cumbria Posted on 20/03/2018 , work completed 20/03/2018
The trader replied (on 03/04/2018)
Thank you Ian for taking your time to leave such a positive review, we hope you use ourselves again for all your future plumbing needs.
My review
Customer Service
Quality
Value
They are excellent workers
Pauline, Cumbria Posted on 20/03/2018 , work completed 20/03/2018
The trader replied (on 08/05/2018)
Hello Pauline I am glad to hear you were happy with our service and I hope you will use Blue Flame Services again for all your future plumbing and electrical needs.
Done a good job
Customer Service
Quality
Value
Very helpful. The plumber was on time at Bransty Care Home, was good, done a good job. Help with next door.
John, Cumbria Posted on 20/03/2018 , work completed 20/03/2018
The trader replied (on 03/04/2018)
Hello there John I am so happy to see you have taken your time to leave such positive feedback about our plumber at Bransty are home I hope for any future plumbing needs Blue Flame Services will be your first port of call.
A job well done
Customer Service
Quality
Value
Very pleased to ring for 'help' at approximately 9-45am to be warm because boiler working by 2-30pm. Very quick and efficient.
Margaret, Lancashire Posted on 19/03/2018 , work completed 19/03/2018
The trader replied (on 27/03/2018)
Thank you Margaret for your kind words we always try to offer a fast and reliable service and I am glad we got your boiler nice and warm in no time.
Very Good
Customer Service
Quality
Value
Very good services.
Paul, Cumbria Posted on 19/03/2018 , work completed 19/03/2018
The trader replied (on 27/03/2018)
Thank you Paul I am glad you are happy with our service.
Fast, professional job
Customer Service
Quality
Value
Engineers came out straight away and fixed the fire quickly and professionally. Many thanks.
Dawn, Cumbria Posted on 19/03/2018 , work completed 19/03/2018
The trader replied (on 27/03/2018)
Thank you Dawn we always try to offer a good reliable service.
Tidy work
Customer Service
Quality
Value
Neat, quick and tidy work. Very happy.
Steven, Cumbria Posted on 16/03/2018 , work completed 16/03/2018
The trader replied (on 27/03/2018)
Thank you Steven for the kind comments on how neat the job was and how tidy our engineers were in your home. Thank you for using Blue Flame Services
Excellent service, very professional
Customer Service
Quality
Value
Very professional high standard of work. Very friendly and competent in their work. Would highly recommend Blue Flame. Will use again.
Christine, Cumbria Posted on 14/03/2018 , work completed 14/03/2018
The trader replied (on 27/03/2018)
Good day Christine thank you for the lovely comments on how well our engineers did at your home. Thank you for using Blue Flame Services
Good tidy job, well installed
Customer Service
Quality
Value
On time, clean and tidy, good job, friendly workmen.
Ann, Cumbria Posted on 14/03/2018 , work completed 14/03/2018
The trader replied (on 27/03/2018)
Hello Ann thank you for the kind comments about how our engineers were on time and how clean they kept everything. Thank you for using Blue Flame Services
Prompt & professional
Customer Service
Quality
Value
Very quick and efficient, well mannered and positive, speedy response to our breakdown. The two engineers were very obliging. We are loyal customers.
Valerie, Cumbria Posted on 09/03/2018 , work completed 09/03/2018
The trader replied (on 27/03/2018)
Thank you so much for your kind comments Valerie we appreciate your loyalty to Blue Flame Services and I am glad you are happy with the services we offer.
Prompt & efficient
Customer Service
Quality
Value
Arrived as promised. No fuss. Job completed. Neat & tidy.
Thomas, Cumbria Posted on 09/03/2018 , work completed 09/03/2018
The trader replied (on 27/03/2018)
Good day Thomas and thank you for using Blue Flame Services I am glad you were happy with our service and we hope to see you again all the best from everyone here at Blue Flame.
My review
Customer Service
Quality
Value
Very good job.
Colin, Cumbria Posted on 07/03/2018 , work completed 07/03/2018
The trader replied (on 27/03/2018)
Thank you Colin for the positive feedback we appreciate all feedback and we thank you for using Blue Flame Services
Boiler replacement.
Customer Service
Quality
Value
Superb service on time, short lunch break and no tea breaks. Great service from quote to completion. Will use them again.
David, Cumbria Posted on 27/02/2018 , work completed 27/02/2018
The trader replied (on 27/03/2018)
David thank you for the kind comments on how our engineers performed for you and we hope to see you again thank you from everyone here at Blue Flame Services.
Brilliant
Customer Service
Quality
Value
Really happy with the customer service, care & installation. Would recommend & use again.
Emma, Cumbria Posted on 26/02/2018 , work completed 26/02/2018
The trader replied (on 20/04/2018)
Thank you so much Emma for your kind words, we hope to see you in the future.
Brilliant job
Customer Service
Quality
Value
Very pleased with the finished job. Couldn't have asked for better workmen, they never stopped working, even though a few unexpected jobs turned up. They finished on time.
Cyril, Cumbria Posted on 16/02/2018 , work completed 16/02/2018
The trader replied (on 05/06/2018)
Hello Cyrill, I am glad to read such a positive review. We always try our best to work in the time scale allotted and to a high standard, I hope you remember to use Blue Flame Services for all your future plumbing and electrical needs.
Excellent job, friendly staff
Customer Service
Quality
Value
Blue Flame are an excellent local firm who provided a prompt, efficient service at relatively short notice. The boys were friendly and helpful and explained clearly, the workings of the new boiler. Well done John, Andrew and Aaron! Happy customers!
Marian, Cumbria Posted on 14/02/2018 , work completed 14/02/2018
Good quality job
Customer Service
Quality
Value
Happy with overall job. Engineers very professional and punctual. Would recommend firm to friends and family.
Michael, Cumbria Posted on 14/02/2018 , work completed 14/02/2018
My review
Customer Service
Quality
Value
Excellent
Janice, Cumbria Posted on 10/02/2018 , work completed 10/02/2018
Excellent service
Customer Service
Quality
Value
Boiler service carried out with minimal fuss & interruption. Engineer was prompt & polite. Definitely recommend to others.
Gary, Cumbria Posted on 09/02/2018 , work completed 09/02/2018
Excellent
Customer Service
Quality
Value
Excellent.
Mary, Cumbria Posted on 09/02/2018 , work completed 09/02/2018
Prompt and Professional
Customer Service
Quality
Value
Would recommend.
Which? Trusted Traders Consumer Posted on 01/02/2018 , work completed 01/02/2018
Excellent job
Customer Service
Quality
Value
Very pleased with the work and the standard of service.
Steven, Cumbria Posted on 29/01/2018 , work completed 29/01/2018
Brilliant Job
Customer Service
Quality
Value
Prompt service, clean and tidy.
John, Cumbria Posted on 23/01/2018 , work completed 23/01/2018
My review
Customer Service
Quality
Value
Prompt, professional and helpful
Judith, Cumbria Posted on 18/01/2018 , work completed 18/01/2018