Professional plumber, who cares about the quality of his work
Damian gave us very clear advice on how to upgrade our heating system and make it more efficient. We ended up with having several radiators uprated to more modern units and some extra rads fitted in our kitchen/diner. The work was all completed in a day to a high standard. He was very concerned about a small amount of damage to one of the radiators and got the supplier to drive out immediately with a new one. Would definitely recommend his services and use again. The quote for quality job was fine.
Customer in Buckinghamshire
Posted on 26/10/2022
, work completed 25/10/2022
Recommended
Exemplary Service
I can't fault Damian's service or the solution he provided. He was polite, knowledgeable, efficient and also competitive in the price he offered. I would recommend him unreservedly.
Giles in Buckinghamshire
Posted on 07/06/2022
, work completed 20/05/2022
Recommended
Helpful advice
We needed advice about whether our year old thermal panel was working properly and having received little help from the installers we found Damian on the Trusted Traders site and contacted him. He didn't visit but asked for photos and then we had quite a long call in which he was able to reassure us that our panel seemed to be working as it should. He refused any payment for his time. Throughout he was pleasant, knowledgeable and helpful. and we would certainly ask him to do any further work that we might require.
Customer in Hertfordshire
Posted on 15/05/2022
, work completed 08/04/2022
Recommended
Cutting edge knowledge
Damian has done a few jobs for us, particularly concerning problems with underfloor heating system. He has fixed problems quickly and efficiently, and taken the time to explain what we should look for and do ourselves should the problems recur. Whilst working on our underfloor heating, he noticed and flagged up to us that our boiler was making a noise that showed there was a problem! We would not have known this ourselves without him pointing it out. This wasn’t a job he would have had himself, so he suggested we get the company out to fix it. Subsequently we used this info, got the boiler fixed purely as he was so diligent. The fact that he highlighted this potentially saved us money and hassle. Thoroughly trustworthy and considerate! He always comes as soon as he can when a problem, works cleanly and efficiently. He has very current knowledge about new aspects of heating and boilers too! Thoroughly recommend him.
Customer in Hertfordshire
Posted on 17/02/2021
, work completed 10/02/2021
Recommended
Competent and efficient
Damian, has been my plumber for a number of years now. I have a couple of rental properties and he is always able to attend to any problems and fit in with the tenants' timetable and availability. He is always on-time, very knowledgeable, competent and efficient. He has many qualifications across a wise range of plumbing, heating and fitting areas of expertise. He always clears up well when the job is finished and is reasonable priced.
Customer in Hertfordshire
Posted on 21/02/2020
, work completed 10/02/2020
Recommended
Damian's visit to program controllers
Damian very quickly found out which controller controlled which heaters. Our system is all electric. Damian programmed all five controllers and was very efficient. He was charming and knowledgeable. I would highly recommend him.
Customer in Hertfordshire
Posted on 10/02/2020
, work completed 10/02/2020
Recommended
Boiler service and repair
Prompt and professional service. Expert knowledge and advice re the boiler, and its operation/functions. Quickly identified the issues that required sorting and was able to fix at first visit. Would highly recommend
Sue, Hertfordshire
Posted on 14/06/2019
, work completed 14/06/2019
Recommended
Reliable, knowledgeable, professional and efficient
The most recent visit was the most recent of several visits over the last 5 years of knowing Boiler Buddies. Initially it was our under floor heating that we needed help with, and it was such a joy to find such a knowledgeable person as Damian who understood the system completely and could therefore go straight to the most likely solution after explaining things thoroughly. We have since used Boiler buddies for annual servicing of our boiler and megaflow systems as well as any other routine maintenance requirements for our heating/plumbing systems. He is always speedy and responsive in making contact to discuss the issue and likely next steps and efficient in obtaining and installing any necessary parts. All we need are some Boiler Buddies clones in other areas of home maintenance/repair and life would be much simpler and a lot more pleasant!
Customer in Buckinghamshire
Posted on 29/05/2019
, work completed 29/05/2019
Recommended
Reliable and efficient
Just had new boiler fitted and very pleased. Damian arrived on time and worked to get the job completed all day with his colleague. Very easy transaction from quote through to completion of works. Even sorted out the guarantee paperwork for us. Damian is very approachable and easy to talk to. Very knowledgeable and will happily advise you but is never pushy. Definitely recommend Boiler Buddies Ltd, you cant go wrong.
Customer in Hertfordshire
Posted on 02/04/2019
, work completed 28/03/2019
Recommended
Boiler service
Damian was able to fit us in for a boiler service within a couple of days of our call. He was prompt, did a thorough job and was very pleasant and easy to talk to.
Gerard Anderson
Posted on 14/10/2017
, work completed 14/10/2017
Recommended
Prompt and professional.
Replaced two bedroom radiators. Workman-like and professional, clean and tidy. Very satisfactory finished product.
Colin, Hertfordshire
Posted on 31/05/2017
, work completed 31/05/2017
Recommended
Highly recommended
We called in Boiler Buddies after another trader had failed to solve a heating problem. He responded promptly to our call and made a temporary adjustment which solved the problem before returning by appointment to do a full power flush of our old and complicated system. He was very knowledgable and we had confidence that he knew what he was talking about. Problem was solved and we would use him again.
trevor
Posted on 05/01/2017
, work completed 05/01/2017
Recommended
Professional Job
Quick response, good communication, identified fault. Gave price and did job in the time specified. Recommended how to avoid problem in the future but did not push to undertake work in the future. We will use him again if required.
Robert, Buckinghamshire
Posted on 27/11/2015
, work completed 27/11/2015
Recommended
Very pleased
I found Damian easy to deal with and he did a very professional job. I would highly recommend him.
Brian, Hertfordshire
Posted on 17/11/2015
, work completed 17/11/2015
Recommended
Very good, reliable service.
Very good service, always helpful and professional. Confident that he will provide good value and trusted service.
Mary, Hertfordshire
Posted on 07/10/2015
, work completed 07/10/2015
Recommended
Excellent job - very professional.
Great communication, kept informed at all times. Speedy response. Very polite and approachable. Will definitely be using again. Would, and will, be recommending to others. Glad I chose to ring Boiler Buddies in my time of need. No extra hidden costs.
Carol, Hertfordshire
Posted on 23/07/2015
, work completed 23/07/2015
Recommended
Highly recommended.
We were very happy with the work. It was done very professionally, and to a very high standard. Damian and Daniel were very informative and polite. The work was completed within the predicted time and was left clean and tidy when they left. During the following week any queries or questions, no matter how small, were answered quickly and clearly, and any unforeseen follow-up work was dealt with immediately. 10 out of 10 for all work done at the time, but since then Damian has gone beyond what is expected with amazing customer service. It's a pity I can't give 11 out of 10!
Eveline, Hertfordshire
Posted on 15/07/2015
, work completed 15/07/2015
Recommended
Prompt and professional
A very personable young man. Most reliable & very professional. Calls are answered promptly and work carried out quickly. Would highly recommend.
Doreen, Hertfordshire
Posted on 08/06/2015
, work completed 08/06/2015
Recommended
Very skilled craftsman
Damien is an extremely competent craftsman who is multiskilled and is able to give advice on a number of areas. I engaged Boiler Buddies to install a whole new radiator system, megaflo system, nest thermostat, insinkerator, harveys water softener and aqualisa shower. All were installed seamlessly.
Nitesh, Hertfordshire
Posted on 01/06/2015
, work completed 01/06/2015
Recommended
Great Service
Very knowledgeable, reliable and trustworthy. Will definitely use again.
Stuart, Hertfordshire
Posted on 21/05/2015
, work completed 21/05/2015
Recommended
Brilliant job
The job could not be better.
Roy, Hertfordshire
Posted on 20/05/2015
, work completed 20/05/2015
Recommended
Good quality work & service
Excellent response to initial enquiry. Very prompt and punctual delivery and quality service to budget and time advised.
Andrew, Hertfordshire
Posted on 17/05/2015
, work completed 17/05/2015
Recommended
Intelligent & excellent work
They had to analyse & sort out a frightful job done on our big house by 'cowboy' plumbers employed by our builder. This involved central heating, boilers, water softening, shower fitting, douche, etc. After analysis they set out the options for solving the many problems taking into consideration costa of doing the jobs, efficiency, future running costs & aesthetics. They then did the job quickly quietly with a minimum of mess
Ian, Hertfordshire
Posted on 01/05/2015
, work completed 01/05/2015
Recommended