Boiler Care

The boiler on which I depend for heating and hot water was showing signs of failure so I telephoned Boiler Care who had installed it 19 years before. They called immediately and quoted by e-mail same day having established the need for a new boiler. I telephoned next day to accept and was promised installation within a week. Installation took place as promised and at the agreed price. Dust sheets were laid and everything was left dirt and dust free. The operation of the new machine was explained and owners brochure left. The Boiler manufacturer was contacted by Boiler Care to arrange the guarantee which has now been received by me. I have nothing adverse to report and all contacts were pleasingly handled.

After a number of quotes and checking reviews. I decided to use boiler care to fit new boiler, replace flue pipe, as old one appeared to have insufficient clearance from roof. I am so glad I did use boiler care from quote to fitting new boiler, new pipe work, to explaining the wife thermostat they were excellent. There was no mess after they left. No question was left unanswered and no question was silly. Will definitely use again.

We have been using Boilercare for over three years now. They never fail - always giving a first-class service with minimum fuss. Our boiler required a new part, which arrived and was fitted promptly with no problems. The plumbing engineers are always very pleasant and courteous, as are the admin staff. Well done once again Boilercare!

Boilercare arrived, as arranged, first thing Monday to remove toilet, hand basin and radiator. This was completed with all the rubbish removed and the room left clean for our tiler. Boilercare returned, as arranged, first thing Friday, having collected replacement fittings. Some fittings I had selected were not appropriate but the fitter contacted the supplier and these were replaced and fitted to our satisfaction. This service was very important to us as access to the downstairs facilities was essential due to mobility problems. We found the personal to be professional, reliable and trustworthy. If there were any issues, following discussion, they had them sorted. I would have no hesitation in recommending Boilercare for any plumbing work, they are excellent.

Boiler Care most recently carried out a power flush of our heating system having installed and serviced our boiler. We have been using this family owned business over many years and on this occasion the work was carried out by the third generation to visit us. Always been more than satisfied with their work.

We have been using Boiler Care for many years now and have just had a new combi boiler fitted by them. The fitters (Jack and Dean) were very clean and tidy about their work as well as being polite, knowledgeable, friendly and efficient. Thanks lads for a job well done. I have no hesitation whatsoever in recommending this firm to others.

This company was recommended to us by numerous friends From the first contact with the company requesting a quotation they couldn’t have been more helpful. Arrived on time Engineer explained what would be in the quote. Price was very competitive. Once order was placed we were contacted with a date that suited us. 2 engineers arrived on time. Was happy to leave them in property whilst we popped out. Would definitely recommend Boiler care

We had Boiler Care to install a new combi boiler and gas central heating throughout the house. From the very first enquiry to the completion of the work we cannot fault them. They were always easy to get in touch with if needed, and the phone was always answered promptly by a very pleasant, helpful young woman. Everything was explained to us on Tony’s initial and follow up visits. The work began within the estimated time that we were given, and was carried out with minimum fuss and mess, within 4 days. Each step was explained to us carefully. Dean, Jack and Luke were a pleasure to have around, cheerful, polite, trustworthy, and as tidy as they could be given the circumstances. We’re very pleased with the work. Thanks to all concerned.

Boilercare fitted a new conventional boiler, programmer and thermostat in 2 days. They arrived on time each day, kept me informed of the work and explained how everything worked. They were very clean and tidied up before they left. They ensured the boiler and radiators were all working efficiently. Very pleasant and helpful people.

We are really pleased with the work Boilercare, Hinckley did for us. They fitted a new boiler and installed an additional radiator for us. They arrived as planned, were very professional and well organised . Although it was planned for completion in3/4 days, they completed in two. They left our house spotless and tidy, difficult to imagine 3 men had been working there. The standard of work was excellent. The new radiator had no pipes visible and although the carpet and floorboards had been removed there was no signs of this. We are always wary of having workmen in but they put our minds a ease with their professionalism and organisation. I would not hesitate in recommending them.