Boilers2Ac Ltd

Darren came round initially to quote to seal our heating system. He carried a very thorough inspection of our system, explained what was needed and was open to rejigging the layout of the cupboard to maximise storage space. The quote sent through was very detailed itemising all components that were going to be used. On the day Darren was very professional, courteous and tidy. The work seems to be done to a good standard. Anything unexpected that needed doing beyond the original quote was discussed ahead of it being completed. Throughout the whole process, communication with Claire has been great. Overall, I’ve been very impressed and will certainly be asking them to come back for any future work.

Darren and his team were great, fully understood our objectives, attention to detail was extremely good, worked well during the install, very clean and tidy, varied the job as my demands changed, all prices were agreed before any work or changes started. Would definitely recommend Boilers2AC without hesitation.

I wanted to replace our existing immersion cylinder with a modern and energy efficient cylinder. After some research online I made the decision to install a Mixergy electric immersion cylinder. The next major was to find a professional, high quality and reliable Mixergy installer. After contacting several Mixergy approved installers, I chose Boilers2AC on the following basis: 1) Darren on his visit to discuss and provide a quote for the work was professional, knowledgeable, helpful and thorough with what it takes to install the Mixergy system. 2) The quotation was cost competitive. The actual work took 3 days as per planned by Darren in his quotation. Here are the results of the installation work: 1) The installation was completed on schedule and to budget. 2) The work was done professionally and Darren took time to explain the work done and on its progress. 3) The work was performed tidily and any mess was cleared at the end of each day. 4) The new system went live on the third day as scheduled and all was working smoothly. I have no hesitation to recommend Boilers2AC and Darren Marsh to anyone interested in installing a new immersion heater system or work associated with central heating system. I would rate the work provide with 5 stars *****. Great job!!👏

From the first contact with Boilers2Ac right to the end of the installation, they have been an absolute pleasure to deal with. Darren installed the latest MiXergy iHP X heat pump cylinder in my home and did an extremely neat job. All rubbish was cleared away and the utility room was left in a very tidy state. All hot water pipes were lagged and cables tidied away with cable ties. Claire at the backend helped with all my various enquiries and the whole job was painless and quick. I will certainly use them for the annual boiler maintenance and any other jobs that might need doing. Highly recommended!

Very responsive on initial contact. Visit arranged soon after enquiry. Engineer efficient, knowledgeable and speedy. Revisited soon after initial callout. Invoice did not exceed estimate. Very good customer service from office staff. Will use again!

Boilers2Ac carried out quite a bit of work at my and my daughter's house, including servicing two boilers and a open gas fire, replacing a control valve for the central heating and fitting a pump system to improve water pressure. Darren carried out all the work diligently and explained clearly what was going on (especially when we hit a problem with the fan on my daughter's Worcester boiler). He was very pleasant and helpful and obviously very concerned that we had good outcome. I was also impressed how he kept everything clean and tidy and made sure the job was completly finished at the end. He considered three options for the water pump and gave us very clear quotes for each option, which was very useful. Installation of this proved a little tricky but Darren carried on until early evening with no complaints and got the job done. All the invoices matched the quotes, so there no cost overruns and it was a pleasure dealing with Claire on the admin side. I will happily use Boilers 2Ac in the future.

Darren helped with a F65 fault on the boiler and serviced it properly. He explained all the parts and how the boiler functions which I found very interesting. My first experience with Darren was when he installed a combination boiler (BAXI) at another home and was very impressed with the work carried out at that time. He is honest, trustworthy and a nice guy. I would not hesitate to recommend him and Claire. Thank you

Darren has done several jobs for us over the last six months, mostly repairing aspects of our central heating. When he was fitting a new valve in our attic, he noticed that the shower processor was leaking. We probably would not have noticed this until the leak came through the ceiling. Darren has now replaced the shower processor with a new one. We have been delighted with all the work and he is a pleasure to have in our home.

Darren came, and did an estimate within 24 hours of me contacting the firm He provided a quote the same day and ordered the parts and returned promptly to finish the job. He was very friendly neat and tidy and I am happy to recommend him

I am very impressed with Darren and will definitely be using his services again. We called him out to service the boiler, repair a radiator which wasn't working and install a new thermostat. Darren sorted everything out and was very thorough and professional.

I have had Boilers2AC ltd here twice recently. The first job was to identify and rectify a fault in the underfloor (wet) central heating and the second job was to repair and overhaul the solar thermal heating system. Both jobs were completed efficiently and with minimal disturbance and the area left clean and tidy. I was particularly impressed that they took the time to ensure that all joints were leak free and the system working correctly before they left even though that required them to work late into the evening. I have had difficulty in the past even getting a plumber to come out to look at the solar thermal system as they were either too busy or it was beyond their competence (or both). I am pleased to have finally found a company that I can recommend and will maintain this system in future.

We needed a high quality air con solution for our living room which is large, south facing and has a full wall of windows so temperatures reached 36C during the hot summer months. Darren from Boilers2AC was fantastic. He sized the ac units accurately and the room was pretty cool throughout the hot summer months. Darren did the installation himself, working long hours into the evening so as to finish as quickly as possible. He was very tidy and careful with our belongings, and cleaned everything up really well when he left. We would definitely recommend Boilers2ac for any air conditioning work.

Darren serviced my old boiler by taking it apart, cleaning it all and putting back together. He checked for CO leaks and kindly wall-mounted my CO meter. He also checked for adequate ventilation and that the flue was clear. A really thorough and professional job at a brilliantly reasonable price,

I have never employed such a professional and diligent trades engineer. The problem was to replace, update and modify a twenty year old boiler plus associated pipework, and correct a badly installed underfloor heating system. Darren came to site, surveyed the systems and provided various alternatives and suppliers. Having chosen the system after informed discussion we decided on a start date and proceeded accordingly. During installation, various structural problems were encountered but Darren overcame them in a professional and diligent manner. The installation was completed on time to an extremely high standard, tested and documented. I have no hesitation in highly recommending Darren Marsh of "BOILERS2AC" for any relevant future projects as he has demonstrated both professionalism, diligence and honesty.

Darren replaced our Fischer electric boiler with a storage combi gas boiler plus an accumulator storage tank (due to our area having low water pressure and hard water). His initial comprehensive survey and conversation enabled him to present three options. His final recommendation was for the middle value option. Darren accommodated us for the start date coinciding with Fischer uninstalling their boiler (which we had rejected). He is very likeable to have working around the house and always smiling and willing to accommodate, with suggestions, for any changes we request. His office manager (and wife) Claire is always friendly, pleasant and helpful. Darren carried out additional work where requested, with helpful suggestions. For example, he installed two new radiators and replaced the mains stop tap plus with a remote on/off switch in a more convenient location. He always came up with helpful alternatives if we had any concerns during installation. Darren is a very hard and conscientious worker and often continues into the evening to finish a phase of the job (a true stalwart). He has a great deal of pride in his work as evidenced by the neatness of his finished job. He values his reputation. Every evening, Darren hoover's and cleans leaving everything tidy and safe. I believe he provides good value for money and have no hesitation in highly recommending Boilers2Ac.

Darren was absolutely brilliant, his diagnosis and resolution was great and he left no stone unturned. Cleanliness and attitude was first class, I will be using Boilers2AC Ltd again.

Darren did a great job rebuilding the flue supports, reconnecting a cut gas pipe and a service on a boiler. He work for eight hours on a Saturday afternoon to finish the job at a third of what I was originally quote. Highly recommend.

I had 2 domestic air conditioning units fitted plus outside unit. Very high standard of work by Darren of Boilers2ac. Darren worked very long hours to an excellent standard and to the price estimate. Very tidy aswell.

We have nothing but praise and gratitude for Darren. We gave him a difficult job removing an old boiler and installing a new combi boiler in a different location with complex issues along the way. Darren is 100% honest, reliable, punctual, tidy and works his absolute socks off to do a great job which he clearly takes a lot of pride in. He kept us informed and reassured throughout the whole of the process and went above and beyond in what he did for us. If, like me you worry about employing people for fear of them not doing a decent job, then have no fear with Darren, he is absolutely brilliant. If only we could have Darren for every job that needed doing! Honestly, we can't praise him enough, thank you Darren. Also, thank you to Claire for dealing with my phone calls promptly, efficiently and politely, just all round excellent customer service. Thank you.

Bought a new heating programmer, thinking I could swap it out for the old one, wrong. Called Boiler2Ac Ltd who came out rewired the new Backplate and fitted and tested the new programmer, job done. Excellent.

I had 2 domestic air conditioning units fitted plus outside unit. Fabulous standard of work by Darren of Boilers2ac. Darren's work ethic is excellent and he worked very long hours. Everything left neat and tidy. The quality of work is excellent. I will be using Darren for any boiler problems/servicing in future too.

Super communication and extremely professional. A very thorough boiler service was carried out, thank you so much, Darren! Won’t hesitate to use again in the future when we need to.

From the first telephone call to completing the work this company were friendly, helpful, efficient and professional. Highly recommend.

Have been trying to get our central heating fixed for the past 2 months by BG, had 3 appointments cancelled, gave up, called Boilers2Ac and they arrived at the time and date agreed fixed my problem and checked the system out and it wasn’t set up as efficiently as it could, so not only is the central heating fixed but should save some money. Excellent service, would definitely recommend them.

The difference between this company and other firms is that they actually care about their customers. From our first visit with Darren, he listened to what we needed once all the information was provided he clearly explained the best options available. We received our quote in a timely fashion which listed a new boiler & 5 Radiators with fixings, no hidden extras. Quotation was clearly formatted for ease of viewing. Once the job was booked in, Darren arrived on site everyday at set times and worked safely and carefully in each area. His work ethic is flawless, no time wasting and it showed clearly throughout the whole process he has the experience and knowledge on how to correctly install and configure the products. The only problem we encountered was one radiator delivery which was due to a supplier issue. Claire kindly provided us regular updates on the progress of the shipment, again showing how customer service is key in their company ethos. I highly recommend this company for any heating needs, they are a genuine family business who respect and ensure their customers are fully happy with the works they undertake.

We recently purchased a new property which had an old system boiler and required the installation of a combination boiler. After receiving several quotes, we chose Darren as he was extremely thorough when advising, honest and very reliable. His work is extremely neat, took extra care of the house and would inform us every day when going there. He takes a lot of pride in his work and made sure all checks are completed including the water quality in the boiler. The system was flushed, all radiators were balanced, water flows checked, used a thermal imaging camera to check all radiators heating correctly and he took the time to explain everything he was doing which was really appreciated. We went through the boiler paperwork, warranty, all testing checks from installation were stapled and the thermostat explained. I would highly recommend Darren and his team for any project required. We are extremely glad to have chosen him as this level of service was not provided even with British Gas when used previously.

I can only echo other reviewers praise. We had an electric shower replaced and our boiler serviced. Darren tried to repair the old shower for quite a while but had to admit defeat - he sourced a new one - sent us a quote and fitted it the same day. Our boiler is not in its first flush of youth and needed some replacement parts in addition to the service. Again, Darren sourced the parts needed, sent us a quote and did most of the job the same day. A couple of the parts weren't immediately available so he came back a couple of days later, as agreed, to complete the job. He was pleasant to have around (mask and overshoes were worn), polite, tidy, informative. We would have absolutely no hesitation in using his services again.

Our heating and hot water system appeared to breakdown on us recently and I thought it was the boiler that had packed up (its a very old boiler). After futile attempts to get my utility and/or home insurance providers to respond to the break-down in anything resembling timely, I contacted Boilers2AC who i discovered on Which Trusted Trader. Darren was extremely helpful on the phone, hearing what I had to say and giving me a clear view of the options for him to come out and assess the needs (availability, pricing, etc). We settled on a date for him to visit (within 2 days of my initial call). The lead up to the visit was spot on with a call from Claire (who operates Boilers2AC with Darren) to confirm details, and automated SMS to advise dispatch and arrival times on the day. Darren diagnosed the faults quickly and prepared a clear quotation which I was happy with. He carried out the work immediately (having all the parts needed with him) which was to replace the main system circulation pump which had completely failed, and carry out a full service on the boiler. Darren is very thorough and provided regular and clear updates throughout. He worked very neatly and unobtrusively and the pride he takes in his work is highly evident. After completion, I received automated messaging with the job sheet and invoice - all super-efficient and very clear (the system they use for managing all this is top-notch). Overall: truly excellent - no hesitation in recommending Boilers2AC.

Nothing but praise for Darren and Boliers2Ac Ltd. We needed a leak fixed in a valve in our U/F heating... Right from the automated text to say he was on the way to us, through the initial work, and a subsequent visit, Daren was totally professional. He was happy to explain exactly what was occurring, the various options to fix it. He was respectful of our house (too many tradesmen treat their client's houses as building sites) and the current COVID situation and wore a mask/gloves and overshoes while in the house. All the work was carried out as planned. In between visits (waiting for parts), we were kept in the picture, and following the replacement of the valve Darren spent a lot of time testing the flow of the system and adjusting it to ensure it was working as efficiently as possible. We will be scheduling our next boiler service with Boiler2Ac, and would not hesitate to recommend them to others.

Boilers2AC fixed my 23 year old Potterton boiler, fitting a replacement fan (supplied by me) and carrying out a full service. Following my initial phone enquiry, Darren and Claire provided good and friendly communications and set a fixed and competitive quote for the work. Darren was very knowledgeable, well equipped and helpful and provided an excellent service on time and on budget. He added a bonus by fixing a valve on an old radiator that had been stuck for years, significantly improving our comfort levels, and advising on heating related issues. I am also impressed at the feedback that Darren has provided, both in terms of information and advice and the record of work, including photos, that accompanies the invoice and job report. I have no hesitation in strongly recommending this small family business in terms of both value and service.

Our conservatory air con/heating system failed recently. I phoned the manufacturer who recommended a local service agent. Despite speaking with them the local service agent failed to respond as they had promised. By chance I discovered Boilers2Ac Ltd via a local website. Boilers2Ac Ltd is a new business run by husband and wife team Darren and Claire. They couldn't have been more helpful. Darren attended promptly and diagnosed the fault. Claire gave me an estimate for the repair - ordered the part - and kept me updated as to its progress. Darren has just installed the part - checked everything is working correctly - and departed. The charges were transparent and fair. Darren could not have been more courteous and careful when he came to our home and took full account of Covid requirements. Plus covered his outside shoes when he entered. Thanks Boilers2Ac Ltd. You deserve to succeed with this level of customer service. We will now use you for the annual check/maintenance.

Darren truly went above and beyond the call of duty, for the second time for us now. The first time, not only did he fix the leak promptly and cleanly, but he went further and installed missing brackets (after checking with me) to insure the problem could never happen again. On the second visit, not only did he diagnose a tricky multi-pronged fault with our boiler, he went well out of his way to repair a pump so as to prevent us from needing to purchase a highly expensive part. As a bonus he's very pleasant to have around and extremely safe and professional. I simply could not recommend anyone more highly.

I had been let down by another trader who quoted to fix my boiler. Darren responded quickly; came out to check the diagnosis; quoted quickly and fixed the problem within the week. He also fixed a couple of other issues at no cost, just because he wanted to make sure everything was sorted. I would highly recommend and have Boilers2AC on my list of local traders I would recommend to anyone.

Darren answered my enquiry swiftly and agreed a date there and then to service my gas boiler. On the day he texted his time of arrival, arrived promptly and was very careful with Covid precautions and to avoid mess. The work itself was carried out thoroughly and he gave me a detailed report. He even cleared out some dead wasps that had entered via the boiler flue and were partially obstructing the condensate pipe! I have had a couple of poor plumbers previously, one who flooded the house shortly after starting the job, and one who cut all the way through a joist while installing pipes! So it was a relief to find someone who went about the task with diligence and care. As a result I can recommend Darren and Boilers2AC with no hesitation. I have already discussed more work with Darren and will be recommending him to family members.