Most trustworthy people I know
I have been using Bourne Motors for about 10 years going back to when I drove Saabs. I've got to know Bob and Andrew more or less as friends as they have always given me candid and helpful advice and carried out any work quickly and efficiently at a very good price. I trust their advice and work without any reservations. They give advice any time of day and on the phone and if I have popped down to have something checked or a bulb changed the charges have been minimal. It might sound corny but it gives me a very warm feeling to have these blokes looking after my car. My ancient soft top might need major surgery soon and I need objective advice on the viability - there is nowhere else I would go.
Customer in East Sussex
Posted on 24/07/2024
, work completed 24/07/2024
Recommended
Another excellent experience
We were very lucky when we lived in Hertfordshire to find a garage who were extremely reliable and are equally fortunate that since we moved down to the South Coast we have found another in Bourne Motors. Last Thursday they did another great job with the annual service and arranging the MOT for our old, but much loved Corsa. They are always very friendly and have a great bottle of hand sanitizer on their front desk which is additionally important in these difficult times!
Customer in East Sussex
Posted on 07/02/2021
, work completed 04/02/2021
Recommended
Service & MOT
My car went in for a service and MOT but the MOT highlighted a significant structural problem requiring welding. Bourne Motors arranged for the problem to be remedied by a local specialist, keeping me fully informed on progress. After the work was completed leading to an MOT pass, they explained in detail all the things that had been done as well as advising on matters that would need action in the longer term. My review reflects the quality of the work carried out, the communication and helpfulness of the staff.
Customer in East Sussex
Posted on 04/02/2021
, work completed 03/02/2021
Recommended
Star service.
As always prompt, professional service. The only garage I have been to that I do not feel at a disadvantage being female. The team explain what needs to be done clearly and then do it at a reasonable price.
Fiona, East Sussex
Posted on 20/02/2019
, work completed 20/02/2019
Recommended
Emergency help.
My cars alternator broke down. After the AA identified the fault I ran Bourne's who said "Don't worry, bring it in and we we'll sort it" and they did in the time frame they gave. As always they were professional and reassuring.
Wendy, East Sussex
Posted on 17/01/2019
, work completed 17/01/2019
Recommended
Van service & Mot
We put both of our vehicles in to Bourne Motors for a service and MOT every year. They have always been very helpful and friendly with a high standard of work. I would recommend this company to anyone.
David, East Sussex
Posted on 26/05/2018
, work completed 26/05/2018
Recommended
I only trust these guys
They have been servicing three of our vehicles when the official Saab dealer messed up a service and overcharged us. Bob and Co know Saabs inside out and after excellent service, advice and customer care.
Kate, East Sussex
Posted on 26/03/2018
, work completed 26/03/2018
Recommended
Fantastic experience
Fantastic experience, had my car MOT and service here they priced matched kwikfit for me and they fixed my cigarette lighter free of charge. I shall return!
Robert Setters
Posted on 03/04/2017
, work completed 03/04/2017
Recommended
Excellent service
My Mercedes Convertible was due an MOT. The work was carried out by Bourne Motors (who I have had work done by before). They advised of rust under car. Car passed the MOT, but I sold the car and bought one from them. It is excellent.
Alan, East Sussex
Posted on 24/02/2017
, work completed 24/02/2017
Recommended
Always reliable
I have used Bourne Motors for over 20yrs, 10yrs as a taxi driver. I have never had to take a car back for the same problem once fixed. Always friendly, polite and reliable.
Marian, East Sussex
Posted on 21/06/2016
, work completed 21/06/2016
Recommended
Brilliant service
As always an excellent service from the friendly team at Bourne Motors.
Pamela, East Sussex
Posted on 23/04/2015
, work completed 23/04/2015
Recommended
Very professional
Very quick & courteous service
N, London
Posted on 16/10/2014
, work completed 16/10/2014
Recommended
Brilliant job
Always find them professional and efficient.
David, East Sussex
Posted on 10/09/2014
, work completed 10/09/2014
Recommended
Highly recommended
Great service with a personal touch. The lads are honest and will go the extra mile to help you. They came to my house when my battery ran down & charged up on the road. Bourne Motors are first class.
Simon, East Sussex
Posted on 09/09/2014
, work completed 09/09/2014
Recommended
Prompt & professional always
I have utmost trust in the boys at Bourne Motors! They have offered a prompt professional & value for money service to me for the last 3years.
Anne, East Sussex
Posted on 01/09/2014
, work completed 01/09/2014
Recommended
Helpful and professional
Used regularly for about 12 years for Saab and VW Golf service and repairs. Extremely helpful and professional. Could provide better courtesy cars when needed.
Donald, East Sussex
Posted on 26/08/2014
, work completed 26/08/2014
Recommended
Continue to be brilliant
I have used Bourne Motors for around 30 years, & I could not see myself using anyone else. One day in an emergency I couldn't start my car. I phoned Bob & when I get there, there is a car waiting it is running with the door open. The next day they phone to say my car has been fixed. My head lights have gone in the past. I notice on my way to work. I phoned them during the day, they say pop in after work & them they fix my problem.
Cathy, East Sussex
Posted on 26/08/2014
, work completed 26/08/2014
Recommended
Always friendly & professional
Have used this garage for many years and trust them in everything they do & say. Always willing to go that bit further to meet customers' requests. Friendly & helpful at all times. Can highly recommend.
Ketill, East Sussex
Posted on 20/08/2014
, work completed 20/08/2014
Recommended
Prompt and professional
Our experience was good. It was satisfactory.
Which? Trusted Traders Consumer
Posted on 18/08/2014
, work completed 18/08/2014
Recommended
Excellent
Professional, conscientious, patient, great communication. A good job. Transformed my Skoda. Great with the Fiat too!
Jonathan, East Sussex
Posted on 01/07/2014
, work completed 01/07/2014
Recommended