Bourne Plumbing & Heating

We have used Anthony a few years ago for a modest plumbing emergency and called him this time to ask if he could resolve a juddering tap feed and also change radiator thermostatic valves. He called in later that same day to review the scope /time etc and sent us a costed estimate the following day. He was able to fit us in a couple of days later and did just what was required within the estimated 4 hours. Highly satisfied. We shall probably switch to him for annual boiler/central heating servicing in autumn.

I phoned Anthony having been recommended to him by our regular plumber of many years who has now retired. It was a small but irritating problem with our toilet cistern. The ball valve whined loudly when filling and was slowly leaking all the time. Anthony arranged to come later the same day. He arrived and carried out the job in about half an hour: replacing the ball valve with a much neater looking new one; he also renewed the isolating valve and pipework leading into the cistern which he discovered was faulty. Anthony was very professional and courteous but also friendly and personable. His work was of a very high standard, clean and tidy (he took away all the old debris) and his charges were reasonable in the circumstances. I would recommend Anthony to my friends.

Our kitchen tap had come loose. Another plumber had fixed it, but it came loose again. He tightened it up again. It came loose again. He said it needed a carpenter and sent another estimate. The work required was not easy given the position of the tap and the nature of the kitchen worktops. Essentially it required working under the worktop to cut out some existing wood and replace it with a structure that would hold the tap properly going forward. It would be far better if the problem had been identified from the start. Also why did we have to pay for it not to be fixed and then pay the same company again to do it properly? Therefore we contacted Bourne Plumbing and Heating (strongly recommended from a neighbour). They came when they said they would, identified the problem and spent two hours fixing it. The work was neat and the space left clean. It is four days later. The tap is currently fine and I assume it will continue to be given my neighbour's recommendation. It is a good thing to be able to call in someone and know that a problem will be fixed properly. On ratings below: service I am confident on. Quality: I can't see the work and four days in I have no idea how to tell. The previous 'fix' was fine for a month. However my neighbour is very pernickety and is very pleased so I am happy going along with that. Value: I am no expert, but the price seemed reasonable and frankly I am quite happy to pay well for a job well done.

Work done: Tony came to inspect a leaking kitchen tap and advised us to order a new fitting. He also checked the bathroom pump was working properly. He then came back and fitted the new tap. General comments: Tony is very much in demand but always answered phone calls and came exactly when he said he would, so was very reliable, which we really appreciated. Tony was very helpful, professional and pleasant to deal with and we were confident the work would be done to a good standard. Tony was a recommendation from a friend and I would not hesitate to recommend him to others.

Emergency work on failed boiler, and installing new Viessmann boiler. Anthony Sawczuk was always efficient and polite and appeared to take an enormous amount of care and pride in his workmanship. In answer to the questions below I have no real ability to judge quality or value.

I found Anthony on Which? Trusted Trader, and have been using him for a couple of years for all my plumbing requirements at a property I rent out in London (I Live 250 miles away in Wales). Anthony has always provided a professional service. I have just and the heating system upgraded and Anthony has installed a new Viessmann boiler and conducted a power flush to Finish – everything is working and looks neat, all paperwork – registration for guarantee was dealt with by Anthony. I have no reservations in recommending this heating engineer – if any work is required, I contact him by phone or text and he does the rest – I have never met the man personally so can’t describe what he looks like, but I would still recommend him. Jag😎

We saw Anthony's van down the road from our house, looked him up and contacted him. He returned our email promptly, came the next day and fixed the job with complete professionalism. He was a pleasure to deal with and the next time we need plumbing help, he will be our first call.

Live in Cornwall but required new Viessmann boiler for flat in London. Found Anthony through a third party and job completed by remote control(due to Covid) Guessed from the estimate that he knew exactly what he was doing and proved reliable and delivered on time.

This is the second time we have used Anthony's services and would definitely use him again. He mended our broken water tank and replaced a new pump. The work was done quickly, efficiently and at a reasonable price. Would recommend.