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Bourne Plumbing & Heating

4.9

632 Reviews

About

Endorsed since 2nd October 2013

My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.

Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.

Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.

Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.

What we do

  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Power flushing
  • Gas installers

  • More Services

    • gas emergencies

Customer reviews

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4.9
632 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Excellent work
Customer Service
Quality
Value
After a poor installation of our previous boiler 11 years ago and a sub-standard annual service contract, both from British Gas, we used Bourne Plumbing & Heating for the first time to replace our gas boiler & upgrade our system to meet current standards. On Anthony’s recommendation we chose a Viessmann Vitodens 100-W compact condensing boiler. A power flush to the system was required. We were surprised at the amount of debris & sludge that had accumulated in our system. Anthony’s work exceeded all our expectations. He is extremely professional and takes the time to explain clearly all stages of the job. He is punctual, courteous, clean & tidy. The price was excellent value. We have no hesitation in recommending him (indeed, we have already done so twice, since he completed our job). We will definitely use him again.
Peggy in Greater London Posted on 23/10/2020 , work completed 14/10/2020
Replacing boiler with a VIESSMANN Vitodens 100-W 26KW System and adjusting and improving the existing system.
Customer Service
Quality
Value
Anthony and a couple of helpers replaced the worn-out boiler and adjusted & reset & improved the existing Central Heating System in the very short agreed time and for the agreed price, completing it on 5/08/20. He did some minor adjustments later and we are extremely well satisfied with him and his work. We would unreservedly recommend him to anyone needing his wide-ranging, excellent and friendly services.
Customer in Greater London Posted on 19/10/2020 , work completed 05/08/2020
Professional
Customer Service
Quality
Value
Anthony fitted a new Viessmann boiler. We also had a full power flush which was badly needed as our radiators are over 25 years old. This was done two weeks after the original work of installing the boiler and treating the radiators. As he worked other problems came to light and options were discussed and agreed. He repaired the outside brickwork to a high standard and cleared up after each days work. Anthony was professional and explained what he was doing in an easy way for us to understand. He keeps up to date with new ideas and advances in his profession.
Customer in Greater London Posted on 19/10/2020 , work completed 10/10/2020
Very Reliable
Customer Service
Quality
Value
Responded very quickly and was able to come out at short notice. Very reliable and got the job done with no issues. Wore all the correct protective gear and kept me informed through the whole process. Would definitely recommend to friends and family.
Becky in Greater London Posted on 17/10/2020 , work completed 15/10/2020
Efficient and quick
Customer Service
Quality
Value
Fixed faulty lavatory cistern cleanly, efficiently and quickly in spite of being supplied with a faulty replacement unit. Very fair price.
Richard in Greater London Posted on 11/09/2020 , work completed 09/09/2020
Quick and effective
Customer Service
Quality
Value
A toilet cistern had sprung a leak from its water input. We had turned off its supply and drained it, so we were not an emergency, but Anthony came the same day, and did an excellent job. Previous work by a plumber we will not name had left the cistern with a very slow leak (from a different place) despite much tightening, necessitating keeping a drip tray in place. Anthony removed the cistern, replaced all the innards, which were found to have been incorrectly sealed and were spoilt, and fitted a new supply feeder pipe and tap; he clearly keeps a stock of routine parts in his van. We now have a cistern which is drip-free and works better than before. He was totally professional, showed us clearly why the replacement parts were needed, left no mess, and inspired confidence. His bill came to just under what we had expected. I hope we don't need a plumber again soon, but when we do he will be the first we approach.
Customer in Greater London Posted on 04/09/2020 , work completed 02/09/2020
Great Job
Customer Service
Quality
Value
Excellent service on my Worcester boiler, un-touched for 5 years! Explained clearly what was required and advised on future pressure maintenance. Place left clean and tidy. Would highly recommend.
Customer in Greater London Posted on 02/09/2020 , work completed 27/06/2020
Honest, fast and efficient.
Customer Service
Quality
Value
Responded promptly to my request fixed my problem fast and efficiently. Very reliable and experienced adhering to guidelines. Would happily recommend to anyone without any hesitation.
Customer in Greater London Posted on 10/08/2020 , work completed 10/08/2020
Experienced and Efficient
Customer Service
Quality
Value
Anthony replaced toilet cistern for me which was enclosed in a vanity unit and difficult to access. He carefully explained the options to me and introduced a carpenter to make good the unit after he had to dismantle part of it. He worked quickly and tidily and the result was better than the original.
Customer in Greater London Posted on 28/07/2020 , work completed 25/07/2020
Tony Bourne
Customer Service
Quality
Value
I enlisted the help of Tony Bourne to deal with a leaking pipe in my bathroom. Despite huge demand on his time from other assignments, Tony came within an hour to deal with the problem. As usual, he carried out the work to my complete satisfaction. Mercifully, I have not had to call upon his services frequently but he has always responded quickly and effectively. His excellent reputation goes before him and I have nothing but praise for his professionalism.
Customer in Greater London Posted on 05/07/2020 , work completed 29/06/2020