Bourne Plumbing & Heating

We found Anthony through "Which" to investigate and fix our gas leak and temporary stop the megaflow from leaking. Anthony came on time and fixed the gas leak, he was very effecient and ensured all the floorboards that he had to take off was fixed back and said he would be back to fix the megaflow leak once we had the part.

Having picked out Bourne Plumbing, to replace my gas fired boiler, from Which Local recommendations, I was not disappointed. Anthony came on the agreed date and alloted time and set to removing my old boiler. With hardly a break, but numerous cups of tea, he worked from 8am until 7pm each day until the job was completed.Once finished everything was tidied up and the rubbish removed. The finished installation was more than satisfactory and I would have no hesitation in recommending him.

We needed our gas hob decommissioned to install a new induction hob. We found Tony via the Which Local + the Gas Safe register. He was also recommended by the electrician we had booked to fit the new hob. Other installers we contacted were not interested by such a small job. Tony arranged to come the evening before our old hob was decommissioned to minimise disruption. He came on time, did a good job and the price was reasonable. Would recommend him anytime.

I needed to extend a gas pipe under the floor-boards. Tony was very prompt, had all the tools and parts required and undertook the work efficiently.

Anthony repaired our central heating system, fixed the toilet and fitted new kitchen taps, he worked efficiently, tidied up afterwards and was to time. I recommend him.

As Anthony Bourne is good, his job list meant we had to wait a while between quote and the work being done, however the communication (phone, email, text) was excellent throughout, and we were happy/prepared to wait. He came in and did the jobs with minimum fuss. He identified other problems so we could make informed decisions about what we were prepared to pay for i.e. pointed out the insufficient size of pipes for our radiators prior to us laying a floating floor. (We chose to leave the status quo). Offered advice on water flow problems and variety of potential solutions for us to explore with pro's and con's. Extremely tidy. Did what he said, and when he said he would do it. Fixed previous plumbers failure. Came back for the 2nd part in a very reasonable time period so the job didn't linger. Professional estimate and payment on invoice after the job. Professional throughout.

I contacted Bourne Plumbing early this year to advise on a central heating system in which a new boiler was installed two years ago by a different plumber, and which since then had never worked reliably. Tony advised and quoted promptly for a powerflush. Because he was very busy with other work I had to wait several months for this to be done; however when he came he carried the work out fast and efficiently, and also reported on other aspects of the system which were probably contributing to its poor performance. He supplied a quote for remedial work, which I acccepted, and once again carried out the work courteously and efficiently. When the boiler still failed to work properly he came promptly and fitted a new part; when the problem recurred he came promptly, found and rectified a problem with the exterior pipework. Since then the system has been working fine. I found Tony courteous, efficient, knowledgeable, skilled and highly intelligent; he diagnosed and rectified a number of problems in a heating system originally installed over 30 years ago and modified several times since then. I would recommend him without reservation.

I was a new customer to Anthony with central heating not working in February. Anthony arranged to come the same day and fixed the boiler problem at a reasonable charge. I happily recommend Anthony.

Tony is a real find. He replumbed our house which involved replacing all piping and radiators, moving the boiler, installing a megaflow system, taking pipes up into the attic to anticipate a future loft conversion and fitting a toilet, bath and shower. Although a big job Tony's estimate was reasonable and he stuck to it. He was very tidy and all work was done within the predicted timeframe. I've since had other workmen comment on the high quality of his work. Tony should be the first and only plumber you call.

Bourne Plumbing provided us with a very prompt visit during which the nature of our problem was explained clearly to us and the first steps which we would need to take in order to resolve the problem. There was no charge for this advice and service. We were most impressed by this and will certainly use them again.