Bourne Plumbing & Heating

Anthony repaired our central heating system, fixed the toilet and fitted new kitchen taps, he worked efficiently, tidied up afterwards and was to time. I recommend him.

As Anthony Bourne is good, his job list meant we had to wait a while between quote and the work being done, however the communication (phone, email, text) was excellent throughout, and we were happy/prepared to wait. He came in and did the jobs with minimum fuss. He identified other problems so we could make informed decisions about what we were prepared to pay for i.e. pointed out the insufficient size of pipes for our radiators prior to us laying a floating floor. (We chose to leave the status quo). Offered advice on water flow problems and variety of potential solutions for us to explore with pro's and con's. Extremely tidy. Did what he said, and when he said he would do it. Fixed previous plumbers failure. Came back for the 2nd part in a very reasonable time period so the job didn't linger. Professional estimate and payment on invoice after the job. Professional throughout.

I contacted Bourne Plumbing early this year to advise on a central heating system in which a new boiler was installed two years ago by a different plumber, and which since then had never worked reliably. Tony advised and quoted promptly for a powerflush. Because he was very busy with other work I had to wait several months for this to be done; however when he came he carried the work out fast and efficiently, and also reported on other aspects of the system which were probably contributing to its poor performance. He supplied a quote for remedial work, which I acccepted, and once again carried out the work courteously and efficiently. When the boiler still failed to work properly he came promptly and fitted a new part; when the problem recurred he came promptly, found and rectified a problem with the exterior pipework. Since then the system has been working fine. I found Tony courteous, efficient, knowledgeable, skilled and highly intelligent; he diagnosed and rectified a number of problems in a heating system originally installed over 30 years ago and modified several times since then. I would recommend him without reservation.

I was a new customer to Anthony with central heating not working in February. Anthony arranged to come the same day and fixed the boiler problem at a reasonable charge. I happily recommend Anthony.

Tony is a real find. He replumbed our house which involved replacing all piping and radiators, moving the boiler, installing a megaflow system, taking pipes up into the attic to anticipate a future loft conversion and fitting a toilet, bath and shower. Although a big job Tony's estimate was reasonable and he stuck to it. He was very tidy and all work was done within the predicted timeframe. I've since had other workmen comment on the high quality of his work. Tony should be the first and only plumber you call.

Bourne Plumbing provided us with a very prompt visit during which the nature of our problem was explained clearly to us and the first steps which we would need to take in order to resolve the problem. There was no charge for this advice and service. We were most impressed by this and will certainly use them again.

Tony has done three bits of work for me now: servicing a boiler, fixing a problem with a toilet cistern, and replacing a central heating radiator valve. He carried out all these jobs extremely well and in a very fuss-free way. He will definitely be the first plumber I will call on future occasions.

We used Bourne Plumbing & Heating twice in the last three months. We found Tony very good and thorough and would certainly use him again - not cheap but worth it.

We have just had a new boiler installed, and were pleased with the advice and efficient work that we received from Bourne Plumbing. We were given plenty of support and patience during the process of considering what kind of system and boiler to have, changing from a conventional boiler and hot water tank, to a combi boiler. The boiler recommended and installed is a Veissmann, a German make that is not in the Which reviews, but has been strongly advised. The estimate given was very competitive, and cheaper than the national provider. We were very satisfied with the speed and professionalism of the work done over a period of 2 days, left with hot water overnight, and cleaning was done during and at the end of the job.

Tony installed a Viessmann Combi boiler with a neww gas pipe. He worked consistently hard to produce a neat and professional standard. He was very helpful and I would highly recommend him,