Endorsed by Which?

Bourne Plumbing & Heating

4.9

619 Reviews

About

Endorsed since 2nd October 2013

My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.

Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.

Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.

Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.

What we do

  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Power flushing
  • Gas installers

  • More Services

    • gas emergencies

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
619 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
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Which? Local Review
Customer Service
Quality
Value
Mr. Bourne arrived on time. He replaced three jammed shut off valves quickly and efficiently. The quality of his work is excellent. We had employed him before to repair a failed toilet cistern. I can thoroughly recommend him.
auscom Posted on 10/06/2011 , work completed 10/06/2011
Which? Local Review
Customer Service
Quality
Value
Tony has been to our house twice, initially to diagnose and repair a problem with our gas central heating boiler, and secondly to replace a faulty valve on the system, install a new immersion heater and do a routine service on the boiler. On both occasions he has arrived promptly, carried out the work efficiently and been pleasant and courteous to deal with. Along with his many other customers, I can happily recommend him
gemife Posted on 06/06/2011 , work completed 06/06/2011
Which? Local Review
Customer Service
Quality
Value
Our old boiler was leaking and needed replacing and Tony of Bourne Plumbing and Heating came to our rescue. He installed a Viessmann 26 kw combination boiler, fitted a new flue and made good the outside wall. He turned up when he said he would and was polite, professional and efficient. Tony even took off the roof of our cat enclosure to fit the flue and replaced it afterwards. He used dust sheets, cleaned up after himself and took away all the rubbish. All this took place with the minimum fuss or disturbance. Not the cheapest, but would definitely use again.
margelo Posted on 01/06/2011 , work completed 01/06/2011
Which? Local Review
Customer Service
Quality
Value
I needed some radiators removed fairly quickly and found his phone number in Which Local. This plumber efficiently returned phone messages. He visited us promptly to review the work and delivered a quote quickly. He turned up punctually (having changed the time to suit me) and did the job smoothly and efficiently. I am very pleased and recommend him.
Which? Trusted Traders Consumer Posted on 20/05/2011 , work completed 20/05/2011
Which? Local Review
Customer Service
Quality
Value
Boiler would not light up. Called Tony after reading the Which Local recommendations. Found him discreet, professionnal and reliable. No doubt in my mind that he his well skilled but I agree with other members I thought he was expensive. As others said, I do not know how much other pumbers would have charged for the same job though.
FPi Posted on 04/05/2011 , work completed 04/05/2011
Which? Local Review
Customer Service
Quality
Value
Tony came round one evening to look at a lavatory which wouldn't stop flushing. He turned off the water to the cistern, ordered a new valve and came back today to fit it. He was very efficient and came when he said he would. I am delighted to have found him via Which Local.
Philippa D Posted on 03/05/2011 , work completed 03/05/2011
Which? Local Review
Customer Service
Quality
Value
Section of soil pipe to the rear of our house needed replacing due to hole / leak. Anthony's diagnosis of the problem was accurate and he clearly outlined two possible scenarios 1)straightforwrard replacement 2) more complex operation in the event that there was insufficient original pipe length available to attach replacement pipe to. Fortunately he was able to complete soltution 1 - a quicker, less disruptive and less costly option. Excellent service and very polite manner - would definitely recommend to others.
mikeash Posted on 18/04/2011 , work completed 18/04/2011
Which? Local Review
Customer Service
Quality
Value
Based on the large number of other favourable recommendations on this site, I called Tony this morning when I discovered I had no hot water and no idea what the problem was! Tony arranged to call after 5pm, which was very convenient as I work on the other side of London - so no time missed in order to sit in and wait. He came on time and fixed the problem (replaced a valve) then and there - so no delay while parts were sourced. He explained everything that he was doing and did as he promised. Although I have no alternate quotes for the work completed, I thought it was extremely good value for money, given his prompt response and the immediate result and of course, I now have my hot water restored! I would highly recommend him. Indeed, I have made arrangements for Tony to return to fix some other nagging plumbing issues which although not critical, I have every confidence he can assist with.
kxread Posted on 11/04/2011 , work completed 11/04/2011
Which? Local Review
Customer Service
Quality
Value
Tony came round to fix an old tap that had seized up. I had had another plumber round the previous week to do the same job and it had gone again after just a couple of days. Tony has got it working perfectly again and I would not hesitate to recommend his efficient and prompt service. I will certainly be using him again in the future.
Peter, Cheadle Posted on 23/03/2011 , work completed 23/03/2011
Which? Local Review
Customer Service
Quality
Value
New Boiler and hot water cylinder installed. Job very well done, always here when he said he would be and always picks up the phone if there are questions (which there always are when a new system is installed). The boiler which was recommended and installed was a "VIESSMANN" and we are very happy with it.
Ianleb Posted on 16/03/2011 , work completed 16/03/2011