Endorsed by Which?

Bourne Plumbing & Heating

4.9

619 Reviews

About

Endorsed since 2nd October 2013

My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.

Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.

Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.

Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.

What we do

  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Power flushing
  • Gas installers

  • More Services

    • gas emergencies

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
619 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
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Which? Local Review
Customer Service
Quality
Value
We needed a new toliet pan and Cistern installed, and once again we asked Tony to do the work, as we had used his services on installing a new central heating system. As on previous jobs, Tony was very professional and efficient, and totally reliable. We will be using his services again for future works, and would throughly recommend him.
stevenc Posted on 10/03/2011 , work completed 10/03/2011
Which? Local Review
Customer Service
Quality
Value
Tony has carried out work here for some 15 years. He is very reliable and entirely trustworthy in the home. His work has ranged from minor plumbing repairs to fitting a new shower room. He has installed a new gas central heating boiler and services the system regularly. He uses good quality products from well-known suppliers. He has reliable and very competent trade associates who cooperate with him when necessary to complete new fittings and produce an excellent finish. A test of value for money is whether work is finished well and lasts. His does!
Hazel, Ealing Posted on 07/03/2011 , work completed 07/03/2011
Which? Local Review
Customer Service
Quality
Value
We are landlords based in Devon and contacted Bourne Plumbers in London. They very efficiently collected keys for the flat and returned them. They serviced the boiler and did a gas safety check and issued the certificates. They also changed a valve on a leaking radiator and unblocked the drain in the bath. They kept us up to date by phone or email and went to the property when they said they would. I would reccomend them highly and will use them again when we need to.
hembrough Posted on 02/03/2011 , work completed 02/03/2011
Which? Local Review
Customer Service
Quality
Value
Our ageing boiler broke down on Christmas Day and I called Tony on Boxing Day. He came round pretty quickly and got it running again - though this could only be a temporary repair. This month he has installed a new Viessman boiler, flushed out the radiators, installed new thermostats, checked existing pipework and replaced a piece which was too narrow. As many reviewers have said, Tony is prompt, efficient, tidy, and knows his stuff. We are very happy with the new boiler and would certainly recommend him to others.
philip1952 Posted on 24/02/2011 , work completed 24/02/2011
Which? Local Review
Customer Service
Quality
Value
Our central heating system required a powerflush to clear the accumulated sludge built up over the years, which had led to one radiator being almost completely "cold", with "cold spots" on one or two other radiators. We found Anthony's business listed in Which? Local, and made the call. Anthony responded quickly, giving us a detailed estimate of what was required. Although not the cheapest quote, it proved to be good value for money. A date was agreed to commence the work, which initially was to introduce chemicals into the system to loosen the sludge, prior to it being flushed out of the system. When the powerflush itself was carried out, it was done professionally and efficiently, with minor disruption and mess. I would have no hesitation in using Anthony's company again for any future plumbing needs.
propsman Posted on 19/02/2011 , work completed 19/02/2011
Which? Local Review
Customer Service
Quality
Value
Can only confirm everything reported in the above recommendations - Tony Bourne offers a great service. He's very professional, courteous, hard working and offers good advice. When our 15+ years old boiler died he even lent us a number of heaters to keep us going. He installed a Viessen replacement boiler and carried out a system flush - our heating and hot water now seem to work much better than before. Wouldn't hesitate to recommend him.
Hamowe Posted on 17/02/2011 , work completed 17/02/2011
Which? Local Review
Customer Service
Quality
Value
I had another trader (recommended by a friend) come in to do a service on a boiler and it was disappointing - a leak was not detected (to add insult to injury it then cost a fortune for a simple bracket to be replaced). I turned to Which?Local and found Tony Bourne listed - the prompt service was very welcome (he came out within a couple of hours). The fix was applied on the spot and I do not think that the cost was that prohibitive given the peace of mind that I got (and I think that these services are generally expensive). At least I can now trust someone to do the job properly. Highly recommended and will use Tony's services again I am sure.
mika2609 Posted on 15/02/2011 , work completed 15/02/2011
Which? Local Review
Customer Service
Quality
Value
Called Tony late afternoon and he was fixing my leak 4 hours later, in less than 30 minutes it was all fixed. Highly recommend. Good value, fast and clean.
Juanapilar Posted on 14/02/2011 , work completed 14/02/2011
Which? Local Review
Customer Service
Quality
Value
I have used this firm twice in six months, most recently on 24th January to install a new Viessen bolier in substitution for a defective Woircester boiler and to flus out the centralk heating system. The system now woirks much better than it has done for may years
Which? Trusted Traders Consumer Posted on 31/01/2011 , work completed 31/01/2011
Which? Local Review
Customer Service
Quality
Value
Tony installed a new viessmann boiler including a full system flush. Tony's service was prompt, professional and came in slightly under budget. I'd never heard of a viessman boiler before Tony recommended it, but I'm very pleased with the boiler as it is compact, efficient and very quiet. Tony displayed an excellent level of customer service, he explained all the costs in detail and left my home clean and tidy. I highly recommnend Bourne plumbing and viessmann boilers.
briansmiith Posted on 15/01/2011 , work completed 15/01/2011