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Bourne Plumbing & Heating

4.9

604 Reviews

About

Endorsed since 2nd October 2013

My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.

Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.

Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.

Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.

What we do

  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Power flushing
  • Gas installers

  • More Services

    • gas emergencies

Customer reviews

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4.9
604 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
First class work.
Customer Service
Quality
Value
First class work, efficiently done, and reasonable priced. Gave excellent advice too - very experienced and knowledgeable.
Customer in Greater London Posted on 03/02/2022 , work completed 03/02/2022
Bourne Plumbing & Heating - Very prompt service and good work.
Customer Service
Quality
Value
Anthony of Bourne Plumbing and Heating responded very quickly to a call- out on a Sunday to look at my boiler which was malfunctioning with no hot water or central heating. He was able to rectify the problem quickly and efficiently. I have used Anthony on a number of occasions over the years and he has always provided a conscientious, thorough and efficient service/repairs. I would not hesitate in recommending him to others.
Customer in Greater London Posted on 02/02/2022 , work completed 29/01/2022
Excellent service. Professional, efficient, friendly and responsive.
Customer Service
Quality
Value
My noisy plumbing problem was diagnosed and a new tap was fitted. The work was completed speedily and I am very happy with the result.
Customer in Greater London Posted on 22/12/2021 , work completed 14/12/2021
New boiler and system up-grade
Customer Service
Quality
Value
Good helpful advice, good professional service and new Viessmann boiler and new radiators fitted. Overall very pleased with the service.
Customer in Greater London Posted on 21/12/2021 , work completed 20/12/2021
Quick, communicative, attention to detail, tidy - a shear pleasure.
Customer Service
Quality
Value
I was switched off for gas by Cadent as I had a leak in my system. I rang around several plumbers as was without heating, hot water and cooking facilities at the beginning of December. Bourne came out the same afternoon that I called to take a look and said that my pipe needed to be rerun above ground as the leak was under the cement floor. They provided a quote within a day and then once approved booked the job in within three days. They came on-time with a team and completed the job within the day. It was a neat, professional finish with added touches of cutting cupboard doors to fit around the new pipe and changing my switch off lever. I cannot recommend Bourne highly enough. Not the cheapest quote I got, but an excellent job and worth every penny to be able to have. shower and be warm again!
Customer in Greater London Posted on 12/12/2021 , work completed 08/12/2021
Very happy with the work
Customer Service
Quality
Value
Anthony is obviously busy and popular - which is in itself a recommendation. Initially this meant we struggled to find a time he could spare. However, he then went out of his way to fit in a visit. This was simply replacing very old kitchen taps - but he also helpfully upgraded the fitting to add values to the undersink fitting to enable better control in the future. While he was here I asked if he could assist with another small job (broken toilet handle) which he was willing to do. Anthony was friendly and respectful throughout the visit.
Customer in Greater London Posted on 26/11/2021 , work completed 12/11/2021
Fast, efficient fix for no hot water
Customer Service
Quality
Value
Our hot water failed on Wednesday evening. A call to Anthony at 8am and he was with us by 930 (on time as he quoted) and the issue was fixed within the hour. Fast and efficient. And a lovely guy as well.
Customer in Greater London Posted on 11/11/2021 , work completed 11/11/2021
Quick and Efficient
Customer Service
Quality
Value
We asked Bourne plumbing to fix a broken exterior waste pipe. The job was completed quickly and efficiently.
Customer in Greater London Posted on 07/11/2021 , work completed 04/11/2021
Great plumber in West London
Customer Service
Quality
Value
Anthony did a great job! (I initially had a "Plumber" come around and misidentify an issue, fail to identify and fix the actually issue and then giving me enough "lingo" to convince me I needed a new boiler. They then came around installed the boiler very poorly and tried to steal parts I had paid for, leaving the boiler not installed correctly and in a way that was going to cause damage and be potentially dangerous if not fixed). Luckily, I found Anthony who was able to come around and check the install and identify issues that had to be addressed, he was very professional and handed me his business card initially which was reassuring and showed a great standard for business practices. He then come around and fixed the issues making the boiler safe. The install work he did was great, he added safety and control features not previously present and the pipework looked great. Anthony was very straight forward and clearly knows his craft. I would recommend Anthony to anyone that needs plumbing work. Having someone you can trust to do identify and carry out the needed work in your home and to do a great job is a huge relief. Thank you again.
Customer in Greater London Posted on 05/11/2021 , work completed 11/10/2021
Great service
Customer Service
Quality
Value
Rapid response time and friendly service with good advice. From phone call to fixed boiler in 7 hours what more could I ask for?
Fraser in Greater London Posted on 26/10/2021 , work completed 25/10/2021