Bourne Plumbing & Heating

We are very grateful to Anthony for advice and for fitting a new Viessmann boiler in replacement of an existing boiler which was in serious decline . This was on budget and on time with helpful follow up service to make sure things were fully operational. We propose to use Anthony and Bourne plumbing and Heating for annual servicing . We recommend him highly for potential customers in the Ealing area .

Bourne Plumbing & Heating installed a new Viessman boiler into my flat. I found Bourne Plumbing & Heating to be extremely reliable and professional. Tony did a great job of installing the Viessman, taking consideration of prior work and making appropriate adjustments where necessary, fitting new piping, a thermostat, and new valves on each radiator. He took the time to explain everything to me, went through the paperwork, and showed himself to be very trustworthy and genuine. Tony was on time, tidy in his workspace, respectful, and showed overall excellent knowledge and confidence in the project he undertook. I'm very happy with the work he has done, and would have no hesitation in recommending Bourne Plumbing & Heating to anyone else who required their services.

I needed a replacement mixer tap in my kitchen and Anthony gave some very helpful advice about which type would be best. He installed it on a later visit, fitting the work in at a convenient time for me even though he was particularly busy with a major project that week. He is easy to contact and very straightforward in his dealings, and I recommend him highly.

I want to say a huge thank you to Anthony for coming to my aid at a very difficult time. My husband was rushed to hospital a few weeks ago and will be there for some time before recovery. Shortly after this, we noticed the hot water had become tepid and no amount of overriding or adding an extra hour on the main control panel made a difference. Normally my husband would know how to fix the issue. Anthony came recommended by my neighbours. He took my call, was very understanding and patient with my inexpert plumbing knowledge and made a diagnosis straight away. He arranged an appointment at short notice, came round, inspected all the controls, the tank and the boiler and very quickly isolated and sorted the problem - a faulty valve that controlled the temperature of the water tank. He was tidy, professional, efficient and most important of all, very kind. He took the time to go over the control panels, how they worked and what to do if there was a need to troubleshoot or if I were to experience difficulties in the future. He also told me how Which was a trusted site for consumers looking for genuine, reliable and competent businesses in every area of expertise. Thank you Anthony - you should be very proud of a business that delivers what it says it will and also cares about its customers.

Came straight away in the middle of December on hearing about my lack of heating. Diagnosed the problem and set about sorting it out. The communication system to my boiler needed changing and this was done efficiently and quickly. Electric heaters were left with me to make sure that I was not cold. These were left with me after he had finished in case the boiler played up again. It did not thankfully.

First class work, efficiently done, and reasonable priced. Gave excellent advice too - very experienced and knowledgeable.

Anthony of Bourne Plumbing and Heating responded very quickly to a call- out on a Sunday to look at my boiler which was malfunctioning with no hot water or central heating. He was able to rectify the problem quickly and efficiently. I have used Anthony on a number of occasions over the years and he has always provided a conscientious, thorough and efficient service/repairs. I would not hesitate in recommending him to others.

My noisy plumbing problem was diagnosed and a new tap was fitted. The work was completed speedily and I am very happy with the result.

Good helpful advice, good professional service and new Viessmann boiler and new radiators fitted. Overall very pleased with the service.

I was switched off for gas by Cadent as I had a leak in my system. I rang around several plumbers as was without heating, hot water and cooking facilities at the beginning of December. Bourne came out the same afternoon that I called to take a look and said that my pipe needed to be rerun above ground as the leak was under the cement floor. They provided a quote within a day and then once approved booked the job in within three days. They came on-time with a team and completed the job within the day. It was a neat, professional finish with added touches of cutting cupboard doors to fit around the new pipe and changing my switch off lever. I cannot recommend Bourne highly enough. Not the cheapest quote I got, but an excellent job and worth every penny to be able to have. shower and be warm again!