Endorsed by Which?

Bourne Plumbing & Heating

4.9

635 Reviews

About

Endorsed since 2nd October 2013

My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.

Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.

Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.

Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.

What we do

  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Power flushing
  • Gas installers

  • More Services

    • gas emergencies

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
635 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Which? Local Review
Customer Service
Quality
Value
This firm came out immediately to fix a non-functioning radiator; the plumber was courteous, efficient and helpful, and not too expensive. Which Local really came into its own.
maxi mum Posted on 09/01/2015 , work completed 09/01/2015
Which? Local Review
Customer Service
Quality
Value
As I work full time I needed a good and efficient plumber to come at short notice at a time to suit me. Anthony came and did the work immediately and I am well satisfied with his work
pathetic Posted on 14/11/2010 , work completed 14/11/2010
Which? Local Review
Customer Service
Quality
Value
Tony Bourne and his colleague installed a new Viessmann boiler with a 5 year guarantee, to replace an old and faulty boiler. A new kitchen is being installed and all Gas and Water pipework and Drainage needed to be Re-routed. Removal of all redundant pipe work and loft tanks. Tony and Co conducted themselves in a most professional and courteous manner at all times. A high degree of skill and competency was displayed throughout. They turned up on time as promised. We were most impressed with his service. We will be using Tony again when we have our Bathroom renovated in the new year.
stevenc Posted on 16/11/2010 , work completed 16/11/2010
Which? Local Review
Customer Service
Quality
Value
Called Tony late afternoon and he was fixing my leak 4 hours later, in less than 30 minutes it was all fixed. Highly recommend. Good value, fast and clean.
Juanapilar Posted on 14/02/2011 , work completed 14/02/2011
Which? Local Review
Customer Service
Quality
Value
Tony is a star. I needed my boiler moving floors & replacing. Tony was one of a number of people I discussed the job with. Although he was not the cheapest he listened to what I wanted, presented me with a couple of options and make a recommendation. He started the job when agreed and kept me in the loop with regards to his progress on a daily basis. When leaving for the day he made the place in which he was working safe and cleaned up all the mess made. He is a professional and an all round nice person. I highly recommend him.
KimmeB Posted on 01/01/2012 , work completed 01/01/2012
Which? Local Review
Customer Service
Quality
Value
Contacted Tony about a faulty tap, which he came and fixed when he said he would. Whilst here he also replaced a cistern toilet handle, which I was having problems with when removing the old one. All in all excellent service, and explained what the problems were. Will definitely use again.
tony moors Posted on 17/02/2012 , work completed 17/02/2012
Which? Local Review
Customer Service
Quality
Value
We had a Viessmann boiler installed and serviced by Anthony and we're very happy with it.
GaMi Posted on 21/03/2012 , work completed 21/03/2012
Which? Local Review
Customer Service
Quality
Value
Called Anthony for my annual service (boiler) and received a professional service from beginning to end. I would use him again and would recommend him.
van1 Posted on 08/09/2012 , work completed 08/09/2012
Which? Local Review
Customer Service
Quality
Value
Our boiler packed up and on ringing Bourne, Tony agreed to come out that afternoon. - He arrived promptly, investigated and fixed the problem. He talked through options and was very professional. - I have no hesitation in recommending him.
AOD Posted on 25/10/2012 , work completed 25/10/2012
Which? Local Review
Customer Service
Quality
Value
We have absolutely no hesitation in recommending Anthony (Bourne Plumbing) He refitted our boiler after the manufacturer advised us it had been fitted badly.He is competent,efficient and thinks problems through with intelligence.He attended a couple of minor teething problems without delay. We feel that he went beyond the call of duty.We only wish we had found him years ago!
Deborah.Woollard Posted on 18/11/2012 , work completed 18/11/2012
Which? Local Review
Customer Service
Quality
Value
Highly recommended fast efficient service, our boiler broke down at 5pm on Saturday night. Anthony arrived in half an hour identified the problem quickly, He sourced the parts needed first thing Monday morning when he returned and fixed it. He even lent us some blow heaters to keep our family warm. will definitely use him again
Taragh Posted on 20/12/2012 , work completed 20/12/2012
Which? Local Review
Customer Service
Quality
Value
Anthony (Bourne Plumbing & Heating) connected up a new Washing Machine where the original water supply taps couldn't be turned off. I was very impressed with the plumbing work that was done and how quickly it was fixed. Highly recommended.
stax Posted on 03/01/2013 , work completed 03/01/2013
Great and highly recommended work
Customer Service
Quality
Value
We highly recommend Anthony. After dealing with some undependable plumbers in the past, it's great to know a plumber we can trust. Anthony has carried out a range of work for us, including fitting a new Viessman boiler and his work has been great every time. He's also always been quick to respond when we've had a problem. We would not hesitate to recommend Anthony for any job.
Adam, London Posted on 09/02/2014 , work completed 09/02/2014
Brilliant job
Customer Service
Quality
Value
Highly recommend, pleasant & efficient workman.
Ruth, London Posted on 22/09/2014 , work completed 22/09/2014
Brilliant job
Customer Service
Quality
Value
Job completed & prompt & professional.
Doris, Middlesex Posted on 15/09/2014 , work completed 15/09/2014
20 Years of outstanding service
Customer Service
Quality
Value
Prompt professional service, cheerful & always willing to help.
Esther, London Posted on 22/09/2014 , work completed 22/09/2014
A trusted plumber.
Customer Service
Quality
Value
I have known Tony for a while & he is my main port of call for home emergencies etc.
Raymond, London Posted on 06/02/2015 , work completed 06/02/2015
Quick Job Undertaken Efficiently
Customer Service
Quality
Value
Very pleased with job done - clean, efficient and reasonable price
winxmedia Posted on 24/07/2015 , work completed 24/07/2015
Five star tradesman
Customer Service
Quality
Value
Arranged for Anthony to call in to address an ongoing issue with a faulty toilet. Repairs and replacement carried out extremely efficiently. He had all the parts needed in the van saving me additional charges. Very impressed and highly recommend
Michael, Middlesex Posted on 01/07/2015 , work completed 01/07/2015
Reinstated my trust
Customer Service
Quality
Value
Anthony came round and spent as long as was required to find out exactly what the problem was and resolved it. He is just how all plumbers used to be, honest and wants to get the job done properly. Very polite and left absolutely no mess. I am very happy to have found such a person to help me in the future.
Site User Posted on 23/08/2015 , work completed 23/08/2015
Installation at a sensitive establishment
Customer Service
Quality
Value
As expected Anthony displayed his professional diplomacy when installing a new central heating system into our premises. Punctuality and workmanship were exemplary. Highly recommended.
Treesteve Posted on 09/10/2015 , work completed 09/10/2015
Simply The Best
Customer Service
Quality
Value
Having been a "victim" of unscrupulous plumbers in the past, it was so refreshing to deal with a professional who knows his trade and his customers wants and needs. Bourne plumbing were reliable and expedient.
Bugle2016 Posted on 05/04/2016 , work completed 05/04/2016
W?Local Review
Customer Service
Quality
Value
Came promtly, excellent work and cheerful
Which? Trusted Traders Consumer Posted on 11/03/2015 , work completed 11/03/2015
Excellent reliable plumber
Customer Service
Quality
Value
Would highly recommend this plumber. Arrived on time and charged exactly as agreed. If needed, I would use him again. Thanks
Carole Posted on 27/09/2016 , work completed 27/09/2016
Highly skilled
Customer Service
Quality
Value
An excellent job well done on an old system which clearly produced problems. Highly skilled knowledge of techniques used to overcome the difficulties.
Kathleen, London Posted on 12/12/2016 , work completed 12/12/2016