Which? Local Review
This firm came out immediately to fix a non-functioning radiator; the plumber was courteous, efficient and helpful, and not too expensive. Which Local really came into its own.
maxi mum
Posted on 09/01/2015
, work completed 09/01/2015
Recommended
Which? Local Review
As I work full time I needed a good and efficient plumber to come at short notice at a time to suit me. Anthony came and did the work immediately and I am well satisfied with his work
pathetic
Posted on 14/11/2010
, work completed 14/11/2010
Recommended
Which? Local Review
Tony Bourne and his colleague installed a new Viessmann boiler with a 5 year guarantee, to replace an old and faulty boiler. A new kitchen is being installed and all Gas and Water pipework and Drainage needed to be Re-routed. Removal of all redundant pipe work and loft tanks. Tony and Co conducted themselves in a most professional and courteous manner at all times. A high degree of skill and competency was displayed throughout. They turned up on time as promised. We were most impressed with his service. We will be using Tony again when we have our Bathroom renovated in the new year.
stevenc
Posted on 16/11/2010
, work completed 16/11/2010
Recommended
Which? Local Review
Called Tony late afternoon and he was fixing my leak 4 hours later, in less than 30 minutes it was all fixed. Highly recommend. Good value, fast and clean.
Juanapilar
Posted on 14/02/2011
, work completed 14/02/2011
Recommended
Which? Local Review
Tony is a star. I needed my boiler moving floors & replacing. Tony was one of a number of people I discussed the job with. Although he was not the cheapest he listened to what I wanted, presented me with a couple of options and make a recommendation. He started the job when agreed and kept me in the loop with regards to his progress on a daily basis. When leaving for the day he made the place in which he was working safe and cleaned up all the mess made. He is a professional and an all round nice person. I highly recommend him.
KimmeB
Posted on 01/01/2012
, work completed 01/01/2012
Recommended
Which? Local Review
Contacted Tony about a faulty tap, which he came and fixed when he said he would. Whilst here he also replaced a cistern toilet handle, which I was having problems with when removing the old one. All in all excellent service, and explained what the problems were. Will definitely use again.
tony moors
Posted on 17/02/2012
, work completed 17/02/2012
Recommended
Which? Local Review
We had a Viessmann boiler installed and serviced by Anthony and we're very happy with it.
GaMi
Posted on 21/03/2012
, work completed 21/03/2012
Recommended
Which? Local Review
Called Anthony for my annual service (boiler) and received a professional service from beginning to end. I would use him again and would recommend him.
van1
Posted on 08/09/2012
, work completed 08/09/2012
Recommended
Which? Local Review
Our boiler packed up and on ringing Bourne, Tony agreed to come out that afternoon. - He arrived promptly, investigated and fixed the problem. He talked through options and was very professional. - I have no hesitation in recommending him.
AOD
Posted on 25/10/2012
, work completed 25/10/2012
Recommended
Which? Local Review
We have absolutely no hesitation in recommending Anthony (Bourne Plumbing) He refitted our boiler after the manufacturer advised us it had been fitted badly.He is competent,efficient and thinks problems through with intelligence.He attended a couple of minor teething problems without delay. We feel that he went beyond the call of duty.We only wish we had found him years ago!
Deborah.Woollard
Posted on 18/11/2012
, work completed 18/11/2012
Recommended
Which? Local Review
Highly recommended fast efficient service, our boiler broke down at 5pm on Saturday night. Anthony arrived in half an hour identified the problem quickly, He sourced the parts needed first thing Monday morning when he returned and fixed it. He even lent us some blow heaters to keep our family warm. will definitely use him again
Taragh
Posted on 20/12/2012
, work completed 20/12/2012
Recommended
Which? Local Review
Anthony (Bourne Plumbing & Heating) connected up a new Washing Machine where the original water supply taps couldn't be turned off. I was very impressed with the plumbing work that was done and how quickly it was fixed. Highly recommended.
stax
Posted on 03/01/2013
, work completed 03/01/2013
Recommended
A trusted plumber.
I have known Tony for a while & he is my main port of call for home emergencies etc.
Raymond, London
Posted on 06/02/2015
, work completed 06/02/2015
Recommended
Five star tradesman
Arranged for Anthony to call in to address an ongoing issue with a faulty toilet. Repairs and replacement carried out extremely efficiently. He had all the parts needed in the van saving me additional charges. Very impressed and highly recommend
Michael, Middlesex
Posted on 01/07/2015
, work completed 01/07/2015
Recommended
Reinstated my trust
Anthony came round and spent as long as was required to find out exactly what the problem was and resolved it. He is just how all plumbers used to be, honest and wants to get the job done properly. Very polite and left absolutely no mess. I am very happy to have found such a person to help me in the future.
Site User
Posted on 23/08/2015
, work completed 23/08/2015
Recommended
Installation at a sensitive establishment
As expected Anthony displayed his professional diplomacy when installing a new central heating system into our premises. Punctuality and workmanship were exemplary. Highly recommended.
Treesteve
Posted on 09/10/2015
, work completed 09/10/2015
Recommended
W?Local Review
Came promtly, excellent work and cheerful
Which? Trusted Traders Consumer
Posted on 11/03/2015
, work completed 11/03/2015
Recommended
Excellent reliable plumber
Would highly recommend this plumber. Arrived on time and charged exactly as agreed. If needed, I would use him again. Thanks
Carole
Posted on 27/09/2016
, work completed 27/09/2016
Recommended
Which? Local Review
I am a woman who is over seventy years old with a husband who has Alzheimer's. After a lifetime of leaving all the technical details of maintaining a house to him I now find myself having to take control. I find plenty of assistance on the internet but I do know when to leave a job to a professional. Plumbing work fits this category. Recently water would not stop running down the back of the toilet. I needed a plumber. None of my friends could recommend a plumber. I was terrified of coming up against a 'rougue trader'. Then I found the Which? Local website and chose Bourne Plumbing and Heating because they were near where I live and the reviews sounded good. Anthony came at once, was very courteous and professional and dealt efficiently with my problem, even coming out on a Sunday for his second visit after he had obtained a necessary part.. He was kind enough to offer advice on several other plumbing related issues. For any scared ladies out there needing plumbing work done I can certainly recommend Bourne Plumbing and Heating.
Pennymou
Posted on 20/04/2016
, work completed 20/04/2016
Recommended
Very pleased
Having called out Mr Bourne to sort out a large leak in the bathroom. He was prompt and efficient and I would have no hesitation in calling him again.
J Scott
Posted on 14/03/2017
(Reviewer did not use service)
Very Good
Boiler service. Work carried out by Antony was excellent.
Which? Trusted Traders Consumer
Posted on 25/01/2018
, work completed 25/01/2018
Recommended
Great job. Efficient and quick.
A tricky job, as cold and water pipes below the floor in a kitchen had to be replaced.
Which? Trusted Traders Consumer
Posted on 01/02/2018
, work completed 01/02/2018
Recommended
Leaking sink sorted
Prompt attention and all sorted within an hour - fantastic.
Which? Trusted Traders Consumer
Posted on 05/01/2018
, work completed 05/01/2018
Recommended
Great job. Efficient and quick.
A tricky job, as cold and water pipes below the floor in a kitchen had to be replaced.
Which? Trusted Traders Consumer
Posted on 01/02/2018
, work completed 01/02/2018
Recommended
Very Good
Boiler service. Work carried out by Antony was excellent.
Which? Trusted Traders Consumer
Posted on 19/01/2018
, work completed 19/01/2018
Recommended