Which? Local Review
We had a Viessmann boiler installed and serviced by Anthony and we're very happy with it.
GaMi
Posted on 21/03/2012
, work completed 21/03/2012
Recommended
Which? Local Review
Called Anthony for my annual service (boiler) and received a professional service from beginning to end. I would use him again and would recommend him.
van1
Posted on 08/09/2012
, work completed 08/09/2012
Recommended
Which? Local Review
Our boiler packed up and on ringing Bourne, Tony agreed to come out that afternoon. - He arrived promptly, investigated and fixed the problem. He talked through options and was very professional. - I have no hesitation in recommending him.
AOD
Posted on 25/10/2012
, work completed 25/10/2012
Recommended
Which? Local Review
We have absolutely no hesitation in recommending Anthony (Bourne Plumbing) He refitted our boiler after the manufacturer advised us it had been fitted badly.He is competent,efficient and thinks problems through with intelligence.He attended a couple of minor teething problems without delay. We feel that he went beyond the call of duty.We only wish we had found him years ago!
Deborah.Woollard
Posted on 18/11/2012
, work completed 18/11/2012
Recommended
Which? Local Review
Highly recommended fast efficient service, our boiler broke down at 5pm on Saturday night. Anthony arrived in half an hour identified the problem quickly, He sourced the parts needed first thing Monday morning when he returned and fixed it. He even lent us some blow heaters to keep our family warm. will definitely use him again
Taragh
Posted on 20/12/2012
, work completed 20/12/2012
Recommended
Which? Local Review
Anthony (Bourne Plumbing & Heating) connected up a new Washing Machine where the original water supply taps couldn't be turned off. I was very impressed with the plumbing work that was done and how quickly it was fixed. Highly recommended.
stax
Posted on 03/01/2013
, work completed 03/01/2013
Recommended
A trusted plumber.
I have known Tony for a while & he is my main port of call for home emergencies etc.
Raymond, London
Posted on 06/02/2015
, work completed 06/02/2015
Recommended
Quick Job Undertaken Efficiently
Very pleased with job done - clean, efficient and reasonable price
winxmedia
Posted on 24/07/2015
, work completed 24/07/2015
Recommended
Five star tradesman
Arranged for Anthony to call in to address an ongoing issue with a faulty toilet. Repairs and replacement carried out extremely efficiently. He had all the parts needed in the van saving me additional charges. Very impressed and highly recommend
Michael, Middlesex
Posted on 01/07/2015
, work completed 01/07/2015
Recommended
Reinstated my trust
Anthony came round and spent as long as was required to find out exactly what the problem was and resolved it. He is just how all plumbers used to be, honest and wants to get the job done properly. Very polite and left absolutely no mess. I am very happy to have found such a person to help me in the future.
Site User
Posted on 23/08/2015
, work completed 23/08/2015
Recommended
House purchase in Epsom
Recently moved into a new home and the heating system needed attention. Tony provided a fair quote and carried out the servicing and repairs as discussed. Efficient, timely and professional. We will definitely be using his services again.
Darren
Posted on 07/07/2015
, work completed 07/07/2015
Recommended
Central London
We would definitely recommend Anthony - he recently repaired our boiler which works better than ever now. Anthony is professional in all his dealings, efficient and highly knowledgeable in his trade.
Chelsea
Posted on 14/07/2015
, work completed 14/07/2015
Recommended
Great job
Tony replaced my 35-year-old storage heaters with a full central heating system, including a Viessman boiler. The system works perfectly and he has done a great job. He was prompt, very tidy and considerate, answering all my questions patiently. Would heartily recommend him!
RWills
Posted on 20/07/2015
, work completed 20/07/2015
Recommended
Installation at a sensitive establishment
As expected Anthony displayed his professional diplomacy when installing a new central heating system into our premises. Punctuality and workmanship were exemplary. Highly recommended.
Treesteve
Posted on 09/10/2015
, work completed 09/10/2015
Recommended
Simply The Best
Having been a "victim" of unscrupulous plumbers in the past, it was so refreshing to deal with a professional who knows his trade and his customers wants and needs. Bourne plumbing were reliable and expedient.
Bugle2016
Posted on 05/04/2016
, work completed 05/04/2016
Recommended
W?Local Review
Came promtly, excellent work and cheerful
Which? Trusted Traders Consumer
Posted on 11/03/2015
, work completed 11/03/2015
Recommended
Prompt and professional
Work carried out in a careful and efficient manner. Sorted out my water emergency and helped prevent a gas disaster! I would certainly use Mr. Sawczuk again.
Peter, London
Posted on 01/06/2016
, work completed 01/06/2016
Recommended
Very prompt and professional
I telephone Bourne Plumbing & Heating due to a leaking pipe in my bathroom. They arrived in approximately 10 minutes to carry out repairs and did a very thorough and professional job.
John, London
Posted on 17/02/2016
, work completed 17/02/2016
Recommended
Which? Local Review
I am a woman who is over seventy years old with a husband who has Alzheimer's. After a lifetime of leaving all the technical details of maintaining a house to him I now find myself having to take control. I find plenty of assistance on the internet but I do know when to leave a job to a professional. Plumbing work fits this category. Recently water would not stop running down the back of the toilet. I needed a plumber. None of my friends could recommend a plumber. I was terrified of coming up against a 'rougue trader'. Then I found the Which? Local website and chose Bourne Plumbing and Heating because they were near where I live and the reviews sounded good. Anthony came at once, was very courteous and professional and dealt efficiently with my problem, even coming out on a Sunday for his second visit after he had obtained a necessary part.. He was kind enough to offer advice on several other plumbing related issues. For any scared ladies out there needing plumbing work done I can certainly recommend Bourne Plumbing and Heating.
Pennymou
Posted on 20/04/2016
, work completed 20/04/2016
Recommended
Very pleased
Having called out Mr Bourne to sort out a large leak in the bathroom. He was prompt and efficient and I would have no hesitation in calling him again.
J Scott
Posted on 14/03/2017
(Reviewer did not use service)
Very Good
Boiler service. Work carried out by Antony was excellent.
Which? Trusted Traders Consumer
Posted on 25/01/2018
, work completed 25/01/2018
Recommended
Great job. Efficient and quick.
A tricky job, as cold and water pipes below the floor in a kitchen had to be replaced.
Which? Trusted Traders Consumer
Posted on 01/02/2018
, work completed 01/02/2018
Recommended
Very Good
Boiler service. Work carried out by Antony was excellent.
Which? Trusted Traders Consumer
Posted on 19/01/2018
, work completed 19/01/2018
Recommended
Another successful assignment undertaken for us by Bourne Plumbing
1) Bourne Plumbing attended to identify cause of a leak that was causing mains fuses to trip and to remedy it.. Rapidly diagnosed the problem and provided a reliable temporary solution 2) Bourne Plumbing returned subsequently by appointment to replace a leaking motorised valve and various expired accessories of a MegaFlow hot water cylinder. Serviced our existing 10-year-old Worcester-Bosch boiler, but found that it could not be brought within acceptable emission limits without substantial, expensive and ultimately speculative work. Advised boiler replacement with a Viessmann Vitodens 100-W compact 35KW wall-hung boiler and the likely cost, including upgraded de-aeration, filtering and flue systems. Agreed in principle to go ahead, so we were provided promptly with a detailed written quotation, which we accepted. As the existing boiler could not be used safely we relied an an Immersion heater and Bourne Plumbing kindly lent us 5 virtually new fan heaters for the interim. 3) Bourne Plumbing supplied, fitted and commissioned the new boiler and undertook associated works by appointment in our unavoidable absence during a Saturday. We returned to find the house warm again and a very quiet, neat new boiler installed. We subsequently received a ring-binder of information about the new system, various warranties and two invoices, which were in accordance with what we were expecting to pay. 4) We have accepted Bourne Plumbing's suggestion that it should return about a month after the installation of the boiler in order to monitor performance and in particular the cleanliness of the newly-installed Magna-Clean filtration unit. We have great confidence in Bourne Plumbing, which takes the trouble to explain the present situation, the alternative courses of action available to deal with it, the associated likely costs and risks, and which course of action it would recommend.
Which? Trusted Traders Consumer
Posted on 24/03/2018
, work completed 24/03/2018
Recommended
Leaking sink sorted
Prompt attention and all sorted within an hour - fantastic.
Which? Trusted Traders Consumer
Posted on 05/01/2018
, work completed 05/01/2018
Recommended