Endorsed by Which?

Bourne Plumbing & Heating

4.9

635 Reviews

About

Endorsed since 2nd October 2013

My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.

Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.

Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.

Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.

What we do

  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Power flushing
  • Gas installers

  • More Services

    • gas emergencies

Customer reviews

Why you can trust these reviews

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4.9
635 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Superb work
Customer Service
Quality
Value
Tony installed a new Viessmann boiler, involving work on the roof and new pipework up the wall and under the floorboards. Tony has done a superb job, and he and his colleague took such care in avoiding disturbance. I also appreciate the trouble he took in providing a folder with instructions, guarantees etc all in place. Tony is highly experienced and very professional in his approach. I cannot recommend him highly enough.
Patrick, . Posted on 10/11/2017 , work completed 10/11/2017
Leaking sink sorted
Customer Service
Quality
Value
Prompt attention and all sorted within an hour - fantastic.
Rachel, Ealing, . Posted on 13/01/2018 , work completed 13/01/2018
Very satisfied
Customer Service
Quality
Value
Anthony installed a new set of basin taps and replaced the existing pipework with 15mm flexi connections. He cleaned out the existing blockage and fitted a new click-clack basin waste and sealed it. He also supplied and fitted a new 35mm basin trap which he connected to the existing waste pipe. The work was carried out promptly and efficiently. Anthony is friendly and he gets on with things. He makes sure not to leave any mess and also explains what he is doing and he showed me how the new taps and plug worked. He is easy to contact and keep in touch with and he also came to my property at the agreed time. He has carried work out before at my home and it was also done to a high standard. I am very satisfied with his work and attention to detail and would not hesitate to use him again and to recommend him to others.
Which? Trusted Traders Consumer Posted on 24/01/2018 , work completed 24/01/2018
Excellent plumbing
Customer Service
Quality
Value
Underfloor hot water and cold water pipes replaced in kitchen. Tiles removed and new tiles inserted
Which? Trusted Traders Consumer Posted on 29/01/2018 , work completed 29/01/2018
Prompt & professional
Customer Service
Quality
Value
The response to my call was very prompt, and the job carried out with no delay, leaving the area clean.
Dorothy, Middlesex Posted on 21/12/2017 , work completed 21/12/2017
v.good service
Customer Service
Quality
Value
replace kitchen taps mr bourne was prompt in reacting to my request- 1 w/day completed job efficiently. fair price. would certainly use him again.
Which? Trusted Traders Consumer Posted on 28/01/2018 , work completed 28/01/2018
Very satisfied
Customer Service
Quality
Value
Anthony installed a new set of basin taps and replaced the existing pipework with 15mm flexi connections. He cleaned out the existing blockage and fitted a new click-clack basin waste and sealed it. He also supplied and fitted a new 35mm basin trap which he connected to the existing waste pipe. The work was carried out promptly and efficiently. Anthony is friendly and he gets on with things. He makes sure not to leave any mess and also explains what he is doing and he showed me how the new taps and plug worked. He is easy to contact and keep in touch with and he also came to my property at the agreed time. He has carried work out before at my home and it was also done to a high standard. I am very satisfied with his work and attention to detail and would not hesitate to use him again and to recommend him to others.
Which? Trusted Traders Consumer Posted on 24/01/2018 , work completed 24/01/2018
Top rate professional
Customer Service
Quality
Value
To install a new combination boiler and update central heating system. Tony proved to be an extremely reliable and professional tradesman. His work was of the highest standard and I was completely satisfied with the job he did. He also took time to liaise with Transco over a problem with the incoming gas main which was a great help. I would thoroughly recommend him to anyone .
Which? Trusted Traders Consumer Posted on 20/07/2017 , work completed 20/07/2017
Excellent plumbing
Customer Service
Quality
Value
Underfloor hot water and cold water pipes replaced in kitchen. Tiles removed and new tiles inserted
Which? Trusted Traders Consumer Posted on 29/01/2018 , work completed 29/01/2018
Excellent professional and customer service provided on budget
Customer Service
Quality
Value
Re-plumbing existing bathroom; including removal bath and replacement with glazed shower cubicle, new toilet (including new soil pipe) and new washbasin and vanity unit.
Which? Trusted Traders Consumer Posted on 10/04/2018 , work completed 10/04/2018
Professional, diligent, conscientious service.
Customer Service
Quality
Value
Installation of new Viessmann combination boiler CH conventional and WarmUp wet underfloor systems
T&T, . Posted on 15/08/2018 , work completed 15/08/2018
Very satisfied customer
Customer Service
Quality
Value
Had a new boiler installed. Very pleased with the work done. Workmanship was outstanding. Got the job done quickly left no mess behind. Heating hot water working great. Not had any problems. Would highly recommend this company.
Lou123, Which Reviewer Posted on 05/06/2018 , work completed 05/06/2018
Prompt, reliable and professional
Customer Service
Quality
Value
Very happy with the prompt and efficient service from Anthony. After my old boiler failed, he installed a new Viessmann boiler within 24 hours with no fuss, clearing-up after the work. Returned a few days later to power-flush the system. I got the impression of a thoroughly professional, diligent and effective worker - please keep him topped-up with cups of tea! I'm happy to recommend Bourne Plumbing and Heating.
Rob C Posted on 10/12/2018 , work completed 10/12/2018
Our go-to plumber!
Customer Service
Quality
Value
We have used Tony at Bourne Plumbing over the last 13 years. He is reliable, honest and gets the job done correctly the first time, every time.
Sixpackchick Posted on 15/11/2018 , work completed 15/11/2018
Lovely
Customer Service
Quality
Value
Excellent, leaves everything clean, lovely person, carries on working, doesnt stop,
Posted on 25/04/2019 , work completed 25/04/2019
Fix shower leak, install shower, install sink taps.
Customer Service
Quality
Value
Great work. Great advice. Professionally done. Very polite. Good choice on shower and taps after listening to what was required.
Customer in Greater London Posted on 26/10/2019 , work completed 25/10/2019
Excellent service
Customer Service
Quality
Value
Anthony provided an annual service for the Viesseman boiler he installed last year. As always he was very efficient, punctual, clean and tidy and charged the agreed price. We always use Bourne Plumbing & Heating for all our plumbing needs and can thoroughly recommend them.
Customer in Greater London Posted on 28/10/2019 , work completed 07/08/2019
Very good work, fast and clean.
Customer Service
Quality
Value
I needed removal of totally coroded waste disposal which stopped working, not replacing it, and turning the sink into functional sink. Anthony Sawczuk performed the job efficiently, quickly and very well. The kitchen remained clean, there was no water anywhere and the sink functions well with a new plug which was provided by him. He worked for about an hour and a half - seemed to me very efficient. The cost was reasonable. Would use him again and recommend him.
Customer in Greater London Posted on 16/10/2019 , work completed 10/10/2019
Excellent work highly recommended
Customer Service
Quality
Value
I found Anthony through the reviews on Which. I was having problems with my existing boiler which had been fitted some 14 years ago. He responded promptly to my request for a visit, after inspection it was clear the boiler needed to be replaced and suggested a Viessmann boiler. The replacement process went smoothly; the work was carried out in an efficient and professional manner. Very pleased with the outcome the boiler seems very efficient a great job. Highly recommended.
Customer in Greater London Posted on 12/11/2019 , work completed 04/11/2019
Prompt service and excellent work
Customer Service
Quality
Value
I have used Anthony before and he has always done excellent work and been helpful and prompt in his response. On Sunday I found that my boiler was leaking and so I called Anthony and he came promptly the next morning. He identified the problem which was a leak in the plastic diverter valve, ordered the replacement part and then fitted it the next morning. He also provided good advice on using the boiler in the short interim between his ordering the valve and fitting it and on ensuring that the water pressure level was not too high. He is always helpful and polite and takes pride in his work. I always feel confident that he will provide me with a highly professional service and he also responds quickly to calls and understands the importance of clear and regular communication.
Customer in Greater London Posted on 15/11/2019 , work completed 12/11/2019
efficient and polite
Customer Service
Quality
Value
Mr Bourne was responsive, friendly and came quickly to fix my kitchen tap without mess or fuss. I will definitely use him again and recommend his services to others. His price was also good.
Customer in Greater London Posted on 20/05/2020 , work completed 20/05/2020
Installation and service of Viessmann boiler
Customer Service
Quality
Value
Excellent service and quality of work on a Viessmann boiler - arrived on time, polite and courteous.
Customer in Greater London Posted on 26/03/2020 , work completed 06/03/2020
Reliable and quick
Customer Service
Quality
Value
Anthony has been very helpful repositioning our boiler that was badly installed by another company. He is always very prompt, professional and does an excellent job.
Customer in Greater London Posted on 19/03/2020 , work completed 19/03/2020
Kitchen plumbing
Customer Service
Quality
Value
Showed up exactly when he said he would to fix an on-going problem with plumbing in the kitchen. Diagnosed the problem immediately (the original plumbing was a mess of pipes going in all directions), had the spares in his van, and sorted it out to an excellent standard for a reasonable price. There have been no problems since and I am very satisfied. Furthermore, how nice to have a polite and courteous tradesman...
Customer in Greater London Posted on 29/06/2020 , work completed 10/04/2020
Tony Bourne
Customer Service
Quality
Value
I enlisted the help of Tony Bourne to deal with a leaking pipe in my bathroom. Despite huge demand on his time from other assignments, Tony came within an hour to deal with the problem. As usual, he carried out the work to my complete satisfaction. Mercifully, I have not had to call upon his services frequently but he has always responded quickly and effectively. His excellent reputation goes before him and I have nothing but praise for his professionalism.
Customer in Greater London Posted on 05/07/2020 , work completed 29/06/2020