Endorsed by Which?

Bourne Plumbing & Heating

4.9

635 Reviews

About

Endorsed since 2nd October 2013

My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.

Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.

Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.

Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.

What we do

  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Power flushing
  • Gas installers

  • More Services

    • gas emergencies

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
635 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Efficient and quick
Customer Service
Quality
Value
Fixed faulty lavatory cistern cleanly, efficiently and quickly in spite of being supplied with a faulty replacement unit. Very fair price.
Richard in Greater London Posted on 11/09/2020 , work completed 09/09/2020
Superb service of new boiler installation
Customer Service
Quality
Value
Anthony was able to start very quickly to deal with our 20 year old failing boiler. He was very considerate of our need to restore our heating system quickly and worked very hard to clear blocked pipes and restore function to radiators that had not worked properly for some time. This required a number of replacement parts and considerable unforeseeable extra work. I was kept advised of all the additional work required and approved all extra items when it was clear that they were needed. Although additional cost was incurred I believe that I received very good value for my money. I am now enjoying a warm house from a far more sophisticated system which will be self cleaning and regulating - very welcome with colder weather on the way. I have asked Anthony to provide the annual service of the Viessmann Boiler.
Customer in Greater London Posted on 24/11/2020 , work completed 23/11/2020
Prompt and efficient
Customer Service
Quality
Value
We had a leak in our bathroom. We contacted Anthony having got his name from Trusted Traders. He responded very quickly and sorted out the problem in a speedy and efficient manner. Would definitely use him again. Highly recommended.
Customer in Greater London Posted on 30/11/2020 , work completed 27/11/2020
Repair to Vaillant Boiler
Customer Service
Quality
Value
Bourne Plumbing was recommended by a friend as my own plumber was not working due to Covid. Anthony Sawczuk visited twice. Initially managed to get boiler functioning but it failed the next morning. When contacted, he ordered the correct part and visited the following day and fitted. The boiler has worked ever since. The work was carried out to a professional standard. We were kept informed and were relieved Anthony maintained social distance, wore a mask and gloves and carried out the work efficiently with a high degree of cleanliness.
Customer in Bellevue Road, Ealing Posted on 13/02/2021 , work completed 28/01/2021
excellent work
Customer Service
Quality
Value
We have used Anthony a few years ago for a modest plumbing emergency and called him this time to ask if he could resolve a juddering tap feed and also change radiator thermostatic valves. He called in later that same day to review the scope /time etc and sent us a costed estimate the following day. He was able to fit us in a couple of days later and did just what was required within the estimated 4 hours. Highly satisfied. We shall probably switch to him for annual boiler/central heating servicing in autumn.
Richard in Greater London Posted on 21/05/2021 , work completed 20/05/2021
URGENT Replacement of Radiator Valve
Customer Service
Quality
Value
We planned to travel to Ealing to prepare for a new tenant and needed a known problem to be resolved during our 4 day visit. Our previous plumber suddenly declared himself unavailable so we had to find a replacement urgently. We found Anthony of Bourne Plumbing via Which. He turned up as agreed, (an hour after we arrived from Wales) and changed the valve and sorted another issue at the boiler water supply. His work was very professional taking every precaution to avoid any water reaching the carpet etc. After he left, we found another problem in the bathroom so he came back the next morning, had to get a part and fixed that problem too. We were so relieved to have found someone this good so quickly and as we live 160 miles away we will have no hesitation in using his services even without being there to supervise. Anthony is a very personable chap, easy to get on with and we will also recommend him to our previous neighbours in Ealing who also used our previous plumber.
Customer in Vale of Glamorgan Posted on 08/10/2021 , work completed 21/09/2021
Excellent service
Customer Service
Quality
Value
I've used Bourne Plumbing and Heating twice now. The first time was to install new radiators in my house and service my old boiler, and the second time to replace a faulty valve in the heating system. Anthony was clear when he came over to quote, explaining what was needed and why, and being understanding of our future plans for our home and what work we could defer. The quotes were received quickly, and it was easy to book in. The work itself was carried out to a high standard, it's clear that Anthony takes pride in the standard of his work. He's also been very prompt and professional in replying to emails. We've been very happy with the work and will use his services again when we need to. I'd have no hesitation in recommending him.
Customer in Greater London Posted on 12/10/2021 , work completed 29/09/2021
Fantastic Plumber,Fantastic Service
Customer Service
Quality
Value
I started using Bourne Plumbing (recommended by a friend of a friend) when we needed someone to take out a bath and put in a shower (my husband had recently been diagnosed with terminal cancer), he came when he said he would, gave me a sensible quote and completed the job in a timely fashion and the pipework was amazing, so neatly done - the attention to detail incredible. We then used him again to create a downstairs toilet and utility room, entailing a new water main and connection - again all done incredibly tidily and efficiently. Our old boiler then broke down so we used Tony to install (and re-position) a new Viessmann Boiler - again all done very efficiently and with little disruption. Lastly we had a new kitchen fitted and we used Tony to carry out all the necessary plumbing. He is a pleasure to have in the house and we would not hesitate to recommend him.
PDeV in Greater London Posted on 12/08/2021 , work completed 30/05/2021
TONY IS EXCELLENT!
Customer Service
Quality
Value
We have used Tony as our plumber since he was a mere apprentice - i.e. for more than 30 years! He is an efficient, highly skilled plumber, and - equally importantly - he is reliable, conscientious, & courteous. We would strongly recommend him.
judles Posted on 30/01/2014 , work completed 30/01/2014
Looking for a good plumber? Look no further!
Customer Service
Quality
Value
Finding a good plumber is not easy but Bourne Plumbing and Heating provide an excellent service with Anthony who is an experienced, trustworthy and reliable person with a very pleasant manner.
yvonnebarclay Posted on 11/02/2014 , work completed 11/02/2014
Excellent service
Customer Service
Quality
Value
Can't fault him for promptness, quality of work, great communication and going the extra mile.
Lcarter Posted on 13/02/2014 , work completed 13/02/2014
First experience
Customer Service
Quality
Value
Had Anthony over for the first time to do annual service of my Vliesmann Boiler. He was a pleasure to talk to, very clean and knowledgeable. Will ask for his services again.
johnhoughton Posted on 14/02/2014 , work completed 14/02/2014
Highly recommended
Customer Service
Quality
Value
I have called Tony out at fairly short notice twice in a the last two years and on both occasions he has responded promptly. His work is highly professional and I have no hesitation in recommending him.
1363929 Posted on 15/02/2014 , work completed 15/02/2014
Bourne Heating & Plumbing
Customer Service
Quality
Value
Tony's workmanship is of the highest quality and there is always a cheerful service, whether an emergency call or otherwise. He is clean and tidy and leaves the site in pristine order afterwards. He is simply the best!
Jeanne Posted on 18/02/2014 , work completed 18/02/2014
Excellent - highly recommended
Customer Service
Quality
Value
Tony is an excellent plumber who always works to a very high standard. He has often come out at short notice and even in pouring rain unblocked drains! I have no hesitation in recommending him
WendyRay Posted on 28/02/2014 , work completed 28/02/2014
New Viessman boiler installation
Customer Service
Quality
Value
We've used Anthony on three occasions now, the first time to try and rescue an ageing boiler, which made it through another year; the second to deal with a radiator leak and the third to have a new Viessman combi boiler installed, which he put in with ruthless efficiency within the space of a day and no mess at the end. He thinks ahead, has a big inventory of parts and inspires confidence. He's certainly not cheap but, to reiterate previous reviews, you get what you pay.
Suethompson Posted on 07/04/2014 , work completed 07/04/2014
Plumbing services
Customer Service
Quality
Value
I have used Tony for emergencies (burst pipes/problematic radiators and leaking toilet) and for routine boiler servicing over the past 15 years and have found him honest, reliable and very capable. I would not hesitate in recommending him.
LouAxon Posted on 01/05/2014 , work completed 01/05/2014
Excellent service.
Customer Service
Quality
Value
We have used Tony for over 5 years and he is the only plumber we would use. He did the plumbing for our house extension & all plumbing for house since. Very reliable & trustworthy, pleasant and friendly in all dealings. No hesitation in recommending him.
CMR402991467 Posted on 04/06/2014 , work completed 04/06/2014
Excellent, Reliable and Top Quality Service
Customer Service
Quality
Value
I have been using the services of Tony Bourne for over seven years and he has always provided a reliable service on each and every job he has undertaken for me which recently included the replacement of a full central heating system. Nigel Brookes
Bentley Posted on 17/06/2014 , work completed 17/06/2014
Very satisfied customer
Customer Service
Quality
Value
Tony was extremely courteous, professional and friendly.He came the very next morning and resolved my problem the same day. I highly recommend his services, a very genuine person , a very professional job .
LynnLoubon Posted on 31/07/2014 , work completed 31/07/2014
Reliable, helpful, professional
Customer Service
Quality
Value
Anthony arrived at 8 am as requested. He completed the work quickly and efficiently and didn't mind taking time to explain (in layman's terms) what he had done and offer advice. It was a small but urgent job and I was very happy with his work. Thank you.
Juliet Posted on 21/01/2015 , work completed 21/01/2015
Fast & efficient
Customer Service
Quality
Value
Tony arrived on time, was highly professional and diagnosed the problem quickly. I would call him again if I have a plumbing issue.
Lesley, London Posted on 23/08/2014 , work completed 23/08/2014
Which? Local Review
Customer Service
Quality
Value
We have absolutely no hesitation whatsoever in recommending Anthony ( Bourne Plumbing).He recently repositioned and refitted our central heating boiler after the manufacturers had declared that it had been incorrectly installed. Anthony is competent, efficient and very hard working. He approaches each challenge logically and with intelligence.We had a couple of minor teething problems which he attended to without delay and went above and beyond the call of duty. We wish we had found him years ago!
Deborah.Woollard Posted on 13/11/2012 , work completed 13/11/2012
Which? Local Review
Customer Service
Quality
Value
He has done quite a lot of work for me - put in a new boiler, cleaned out the central heating system, put a new valve on radiator in the bathroom. Very satisfactorily. He turns up on time. I've been using him for at least fifteen years.
Which? Trusted Traders Consumer Posted on 14/07/2009 , work completed 14/07/2009
Which? Local Review
Customer Service
Quality
Value
He was recommend by a friend, and although the jobs were outside of his usual working area he was happy to travel. I have several properties so have had a fair bit of work for him including the installation of a new gas boiler, repairs to shower and bath taps plus servicing of boilers and other gas units including fires. I have always found his work of a high standard, he clears up afterwards and arrives when you expect him to. Highly recommended
JRicher Posted on 26/03/2010 , work completed 26/03/2010