Endorsed by Which?

Bourne Plumbing & Heating

4.9

635 Reviews

About

Endorsed since 2nd October 2013

My name is Anthony and I have been running Bourne Plumbing & Heating a family run business, for over 27 years. I offer a wide range of services, from full bathroom installations to emergency call-outs. I am also on hand to help out with smaller jobs, such as fixing leaky taps or unblocking drains.

Whether you want central heating installed, your boiler serviced, a new wet room or your existing central heating system power flushed, I’ll work with you, your builders or your architects to ensure that every job is finished to your total satisfaction, delivering complete peace of mind.

Bourne Plumbing services London and the M25 region, specialising in the West London areas of Ealing, Northfields, Richmond, Kew, Hampton. Gerrards Cross & Beaconsfield. Call with confidence – your work will be completed to the highest standards by a qualified tradesman you can trust.

Registered Gas Safe and and a member of the Chartered Institute of Plumbing & heating.

What we do

  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Power flushing
  • Gas installers

  • More Services

    • gas emergencies

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
635 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Which? Local Review
Customer Service
Quality
Value
He has done quite a lot of work for me - put in a new boiler, cleaned out the central heating system, put a new valve on radiator in the bathroom. Very satisfactorily. He turns up on time. I've been using him for at least fifteen years.
Which? Trusted Traders Consumer Posted on 14/07/2009 , work completed 14/07/2009
Which? Local Review
Customer Service
Quality
Value
He was recommend by a friend, and although the jobs were outside of his usual working area he was happy to travel. I have several properties so have had a fair bit of work for him including the installation of a new gas boiler, repairs to shower and bath taps plus servicing of boilers and other gas units including fires. I have always found his work of a high standard, he clears up afterwards and arrives when you expect him to. Highly recommended
JRicher Posted on 26/03/2010 , work completed 26/03/2010
Which? Local Review
Customer Service
Quality
Value
Very good service, will use him again and already reccomended to my next door neighbour. Very tidy too, which helps
cavapaolo Posted on 29/03/2010 , work completed 29/03/2010
Excellent job.
Customer Service
Quality
Value
Detailed quote given before job undertaken. Regular progress reports and updates. Thorough job done. Would recommend to anyone.
Stephanie, London Posted on 17/12/2014 , work completed 17/12/2014
First class service.
Customer Service
Quality
Value
Really efficient and friendly service. Spend a lot of time explaining the hot water/heating system to me as I am from Australia and it was foreign to me. Also offered to help fix a plug issue in my bathroom. Would highly recommend him and will use him again.
Natasha, London Posted on 13/12/2014 , work completed 13/12/2014
Great Service.
Customer Service
Quality
Value
Came soon after ringing up. Job done quickly & problem explained to me. Very good.
Rachel, London Posted on 13/12/2014 , work completed 13/12/2014
Prompt. Often within 1/2 hour.
Customer Service
Quality
Value
A very professional job and treats elderly clients (like myself) with courtesy and respect. Totally professional. P. J. Potter
Peter, London Posted on 23/12/2014 , work completed 23/12/2014
Knows his stuff!
Customer Service
Quality
Value
Arrived on time to fix leaks on boiler and upstairs radiator. Identified the problems quickly and fixed both leaks. Polite & tidy too! Would recommend Mr Bourne.
Anne-Marie, London Posted on 26/01/2015 , work completed 26/01/2015
Friendly service and always does a great job
Customer Service
Quality
Value
Anthony has been our plumber ever since we moved to Chiswick two and a half years ago and he is brilliant! Most recently he installed a filter flow tap at our new home and fixed a leaking radiator and blocked plughole. His work is always top-notch and carried out efficiently. I highly recommend him.
Lucy Chiswick Posted on 29/09/2015 , work completed 29/09/2015
Great
Customer Service
Quality
Value
Great work, on time on price!
PhillAd Posted on 09/12/2015 , work completed 09/12/2015
W?Local Review
Customer Service
Quality
Value
We have found Anthony in Which Local website and contacted him as we had a problem of our old boiler kept stopping working. He had come at our earliest convenience and pointed out the problem immediately and fixed it. He is very professional. We would like to contact him again when we purchase the new boiler and install it.
Which? Trusted Traders Consumer Posted on 23/07/2015 , work completed 23/07/2015
Fast and professional service
Customer Service
Quality
Value
I attempted some DIY on a leaking toilet, which went wrong. Anthony arrived in 15 minutes after calling and saved the day. Excellent service and highly recommended!
aronwalsh Posted on 14/10/2016 , work completed 14/10/2016
Thoroughly recommended
Customer Service
Quality
Value
As a landlord with multiple properties I've experienced the pain of having to have jobs redone. I'm glad I found Tony and his outfit. Totally reliable and professional service from (in my experience) a simple annual check to replacement of a whole heating system. I know that there are no corners cut and the job is quality (I have had an independent check too!) If I were you I'd use this service.
MichaelStarr Posted on 29/06/2017 , work completed 29/06/2017
Highly professional & efficient plumbing services
Customer Service
Quality
Value
I engaged Bourne Plumbing & Heating to remove my old boiler and associated plumbing and to install a Viessmann Vitodens 100-W combi boiler and carry out a system upgrade and power flush. Anthony had recommended Viessmann and I have been very impressed with the quality of the equipment. Bourne Plumbing provide a very professional service at a competitive price. The work was carried out efficiently and on time. Anthony provides a courteous and tidy service. I have no hesitation in recommending him.
JohnMW Posted on 31/05/2017 , work completed 31/05/2017
Very helpful
Customer Service
Quality
Value
Anthony installed a replacement boiler for us in a tenanted property. The work was completed in good time and to the agreed quote, and he was happy to communicate directly with the tenants to arrange access etc. He also kept us well informed throughout the job.
Zoltan Posted on 26/10/2017 , work completed 26/10/2017
Superb work
Customer Service
Quality
Value
Tony installed a new Viessmann boiler, involving work on the roof and new pipework up the wall and under the floorboards. Tony has done a superb job, and he and his colleague took such care in avoiding disturbance. I also appreciate the trouble he took in providing a folder with instructions, guarantees etc all in place. Tony is highly experienced and very professional in his approach. I cannot recommend him highly enough.
Patrick, . Posted on 10/11/2017 , work completed 10/11/2017
Leaking sink sorted
Customer Service
Quality
Value
Prompt attention and all sorted within an hour - fantastic.
Rachel, Ealing, . Posted on 13/01/2018 , work completed 13/01/2018
v.good service
Customer Service
Quality
Value
replace kitchen taps mr bourne was prompt in reacting to my request- 1 w/day completed job efficiently. fair price. would certainly use him again.
Which? Trusted Traders Consumer Posted on 28/01/2018 , work completed 28/01/2018
Very satisfied
Customer Service
Quality
Value
Anthony installed a new set of basin taps and replaced the existing pipework with 15mm flexi connections. He cleaned out the existing blockage and fitted a new click-clack basin waste and sealed it. He also supplied and fitted a new 35mm basin trap which he connected to the existing waste pipe. The work was carried out promptly and efficiently. Anthony is friendly and he gets on with things. He makes sure not to leave any mess and also explains what he is doing and he showed me how the new taps and plug worked. He is easy to contact and keep in touch with and he also came to my property at the agreed time. He has carried work out before at my home and it was also done to a high standard. I am very satisfied with his work and attention to detail and would not hesitate to use him again and to recommend him to others.
Which? Trusted Traders Consumer Posted on 24/01/2018 , work completed 24/01/2018
Excellent plumbing
Customer Service
Quality
Value
Underfloor hot water and cold water pipes replaced in kitchen. Tiles removed and new tiles inserted
Which? Trusted Traders Consumer Posted on 29/01/2018 , work completed 29/01/2018
Very satisfied
Customer Service
Quality
Value
Anthony installed a new set of basin taps and replaced the existing pipework with 15mm flexi connections. He cleaned out the existing blockage and fitted a new click-clack basin waste and sealed it. He also supplied and fitted a new 35mm basin trap which he connected to the existing waste pipe. The work was carried out promptly and efficiently. Anthony is friendly and he gets on with things. He makes sure not to leave any mess and also explains what he is doing and he showed me how the new taps and plug worked. He is easy to contact and keep in touch with and he also came to my property at the agreed time. He has carried work out before at my home and it was also done to a high standard. I am very satisfied with his work and attention to detail and would not hesitate to use him again and to recommend him to others.
Which? Trusted Traders Consumer Posted on 24/01/2018 , work completed 24/01/2018
Top rate professional
Customer Service
Quality
Value
To install a new combination boiler and update central heating system. Tony proved to be an extremely reliable and professional tradesman. His work was of the highest standard and I was completely satisfied with the job he did. He also took time to liaise with Transco over a problem with the incoming gas main which was a great help. I would thoroughly recommend him to anyone .
Which? Trusted Traders Consumer Posted on 20/07/2017 , work completed 20/07/2017
Excellent plumbing
Customer Service
Quality
Value
Underfloor hot water and cold water pipes replaced in kitchen. Tiles removed and new tiles inserted
Which? Trusted Traders Consumer Posted on 29/01/2018 , work completed 29/01/2018
Prompt & professional
Customer Service
Quality
Value
The response to my call was very prompt, and the job carried out with no delay, leaving the area clean.
Dorothy, Middlesex Posted on 21/12/2017 , work completed 21/12/2017
Excellent professional and customer service provided on budget
Customer Service
Quality
Value
Re-plumbing existing bathroom; including removal bath and replacement with glazed shower cubicle, new toilet (including new soil pipe) and new washbasin and vanity unit.
Which? Trusted Traders Consumer Posted on 10/04/2018 , work completed 10/04/2018